£80 set up fee??!!
 

Just called VM today as 50mb is now available in my area (stockton-on-tees), was all ready to order the new service until the lady informed me theres an £80 set up fee.....seems a bit bloomin steep!....I can understand the £30 for the engineers visit..but what the hell is the other £50 supposed to be for? Anyway I didnt bother...thats way too much, I know you get a free router but I dont need it, I already have a top of the range wireless n router...I dont even use the wireless, its working atm as a gigabit wired router.

Is there any way of avoiding the router and possibly getting the £80 reduced?...I mean I am already on 20 meg and will pay more per month for the 50 meg too. Are other peeps actually happy to pay this amount?

Paul.

Re: £80 set up fee??!!
 

£80.00 Fee is fixed sorry. :(

Re: £80 set up fee??!!
 

I think they'd get a lot more subscribers if the £80 for someone to click a button somewhere was reduced or scrapped, tbh.

Re: £80 set up fee??!!
 

You should always expect to pay a premium to adopt new technology early.

Re: £80 set up fee??!!
 

They don't want too many too quickly, D3 network as built couldn't handle it.

Re: £80 set up fee??!!
 

The router and USB adaptor are worth more than £80 but if you want 50Mb then you have no alternative but to pay £80.

Re: £80 set up fee??!!
 

Well the higher monthly charges I am OK with...thats where (imho) I am paying for the premium service...but £80 just to get on board..nah...not worth it, will wait till it drops, 20meg will do for now.

Re: £80 set up fee??!!
 

Everyone pays for it who want the bragging rights in the pub.

Re: £80 set up fee??!!
 

No price is fixed with VM. I did a relocate outlet at a customers house today that should have cost £99, He got it done for free. Now you tell me why some people have to pay for this service and some dont?. This is not a one off, it happens all the time.

Re: £80 set up fee??!!
 

The £80 fee for 50Mb is fixed and the is no way round it.

The £99 relocation charge is not the same kind of fee as the are different solutions for specific criteria.

Re: £80 set up fee??!!
 

This is what's wrong with the world these days people want everything for free or cheaper, 50Mb is a premium product (thats what VM say) so you have to pay a premuim price.

Re: £80 set up fee??!!
 

If you want 50Mb then you pay the £80 installation charge, if you do not want to pay the charge then no 50Mb install, even staff have to pay the £80 charge as it is a Premium Product that no other supplier can offer at the present time.

You want it then you pay for it!

Re: £80 set up fee??!!
 

What a load of nonsense!

Re: £80 set up fee??!!
 

Staff have to pay that, staff can't pay that as we can't get it yet well some of us can lol ;)

Re: £80 set up fee??!!
 

If we want it we have to pay the install and I know one person who has.