Baguley 6 UBR upgrade
 

Thought I'd post for anyone on baguley 6 and having awful latency problems. After complaint and complaint and several tickets on the newsgroups I have now been told that a network upgrade is scheduled for mid march. I am assuming a network upgrade means a new UBR and the dreaded bagu6 resegmented. I don't have the ticket number though (whether that means I have been sold a story or not I don't know!!!)

Re: Baguley 6 UBR upgrade
 

i wouldnt hold your breath for a re segmentation of the UBR !

VM have a nasty habit of promising network upgrades that never seem to come.

Although, i hope in this case i am proved wrong and your service improves :)

Impz

Re: Baguley 6 UBR upgrade
 

Lets hope they do dud ubr 05

Re: Baguley 6 UBR upgrade
 

and runc4 , tonight is just absolute crap. my upload is faster than my download, and yes i did use speedtest to try it. but the speed on my usenet bears this out.

the fastest i seem to be getting is 500kb. it's been getting steadily worse over the past couple of months, first 18meg and then 12-14meg and recently less than 10meg. but tonight is a new record (not one that i want). will be moving within the next 6-8 weeks and if things don't improve then i'm sad to say (as before the 20 roll-out it was fab) i'll have to consider if i want to take my services with me. as for the money i'm paying i don't feel like i'm getting value for my hard earned money (and working with landfill sites is hard work).

Re: Baguley 6 UBR upgrade
 

getting speeds this low on the 20mb service is ridiculous. post your downtream and upstream modem info here and someone will take a look at them for you and determine whether it is your modem or something else at fault. go to http://192.168.100.1 and copy and paste downstream and upstream info on here.

:)~Ben B~:)

Re: Baguley 6 UBR upgrade
 

here you go, nothing that i can see out of the ordinary

Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -6.2 dBmV
Downstream SNR : 33.2 dB

Upstream Frequency : 42800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 47.0 dBmV
Upstream Mini-Slot Size : 2



ps. i don't see this changing when i move, as the new house is less that half a mile from this one.

[img]Download Failed (1)[/img]

Re: Baguley 6 UBR upgrade
 

Downstream Status
Operational
Channel ID
6
Downstream Frequency
331000000 Hz
Modulation
256QAM
Bit Rate
20480000 bits/sec
Power Level
3.8 dBmV
Signal to Noise Ratio
38.3 dB

Upstream Status
Operational
Channel ID
4
Upstream Frequency
25800000 Hz
Modulation
16QAM
Bit Rate
768000 bits/sec
Power Level
55.5 dBmV

Can anyone see a problem with mine ?

cheers in advance

Re: Baguley 6 UBR upgrade
 

yeh looks ok to me similar in comparison to mine, except your 2 up on upstream power level and 3 down on downstream power level in comparison so it isn't your modem. have you looked into downgrading to 2 or 4mb and seeing if you get better speeds on that as the poll that i created a not long ago on here suggested that most people have problems on 20mb and not many people have problems on the lower tiers. see for yourself http://www.cableforum.co.uk/board/12...bout-your.html

:)~Ben B~:)

Re: Baguley 6 UBR upgrade
 

How do i find out what UBR i'm on? i am in Didsbury and i have the baugley bit in my hostname and i am suffering with an absolutely dreadfull connection. I am on the newsgroups trying to get it resolved but at the moment i'm not getting very far.

Re: Baguley 6 UBR upgrade
 

click on the connection link at the top of the forum page. it will show you your hostname.

For instance mine is cpc4-harg1-0-0-cust733.leed.cable.ntl.com which means my UBR is harg1

Re: Baguley 6 UBR upgrade
 

cpc1-with4-0-0-cust***.bagu.cable.ntl.com

Ok so im not on a baugley one im on the withington, cheers!

Re: Baguley 6 UBR upgrade
 

your still part of the baugley network but not on a main bagu UBR.

Impz

Re: Baguley 6 UBR upgrade
 

I always thought i was on a baugley UBR i never thought the with4 was actually withington ;)

Hopefully tech support on the newsgroups will have my problem fixed before long....

Re: Baguley 6 UBR upgrade
 

try not to post your hostname in it's complete form.

Re: Baguley 6 UBR upgrade
 

i aint fussed i didnt give my IP thats the most risk.

Impz