VM Take the P**
 

Only recent i started a thread on my GF getting time to do her assignment, granted me the time for her, paid their bill.

Tonight its due in before midnight and the Broadbands gone down. Tried everything to get it up and running with no luck.

WTF are they playing at? What are we paying for here?

I tell you im off to BT after this and so is she, Virgin will be out looking for new mergers soon as they are plummiting rapid.

Re: VM Take the P**
 

calm down my dear its only an advert!!! what area are you in,what kind of modem do you have??

Re: VM Take the P**
 

you do realise BT will need you to pay your bills ontime also? How did you pay her bill? any other way than calling and paying on a card takes days to get through maybe VM have not seen the cash and they wont tonight before 12 so they cut her off

Re: VM Take the P**
 

Is the TV still working?

Re: VM Take the P**
 

She is in uxbridge area.

She paid the bill Monday after my Birthday which was 14th April. The full ammount minus £1.75 which they sent her a letter about. Nutters.

WINDS ME UP!!!!!!!!!!!!!!!!!!

Re: VM Take the P**
 

so they gave you a weeks grace when they should have cut her off before to pay the bill in full. You didnt pay the bill in full is that correct? I know its only £1.75 but if the system is in the red and set to cut off cuz of that then thats why

Re: VM Take the P**
 

With NTL/Virgin, don't you have to take ages and ages, like 6 months without paying before they cut you off? hmm.....

Re: VM Take the P**
 

Sorry to be of no help, but if the net's gone down, how are you typing this message? And if she's at another house, can't she get it done at yours?

Re: VM Take the P**
 

She sorted that 1.75 out zing. who side you on here? 1.75 is stupid, take them more than that in man hours and postage to send the damn letter, but she paid it coz they are asses.

---------- Post added at 23:10 ---------- Previous post was at 23:09 ----------

Sirp im in Manchester, shes in London, so not likely she can pop round to send it in here as much as i would like her to

Re: VM Take the P**
 

If I got cut off after not paying a bill id think oh well my fault pay it and hope to get it sorted quick im sorry your good lady has no net and hope she gets it sorted soon

Re: VM Take the P**
 

Ok, sorry. It is a bit ridiculous that they can't provide you with the service for something so urgent

Re: VM Take the P**
 

on the other hand if you was moaning about 1.75 they owed you and somebody told you its nothing,you would probably reply 'yeah,but times that by how many people they owe 1.75 and its a lot',works both ways brother. ;)

Re: VM Take the P**
 

Im not having a go at you Zing, but you know they are wrong. 1.75 is stupid to cut someone off but she paid it all. They just unreliable.

I am going to go ape at VM over this crap they dish out, some guys sat there bored dishing his anger out on us poor people.

Whats Bransons addy, is he in barbados? no? thailand? somewhere on his jet perhaps or in his balloon. God damn it.

Re: VM Take the P**
 

What Zingle's saying is that it's a computer generated response / action, if your account is shown as overdue it's the software that sends out the initial letter and the software that cuts you off after a period IIRC

Re: VM Take the P**
 

Contact them, if you havn't already tried. I assume you have, though? They should understand it's essential to get you up and running, even if it is only for 30 mins