signal noise ratio - please can somone HELP
 

Hi All

Can anyone help me, the ntl engineers have been out twice this week to sort out noise on my line and each time its ok for a while then just goes back the sameas before im bearly able to get a page up, i have told them the problem through kind people on here but i really need somone who works for them on here to sort it out if they could.

can anyone help please

Re: signal noise ratio - please can somone HELP
 

As I said in the message I sent to you....

It is not an individual issue and I *have* passed the details on for this to be fixed so it will be done as soon as possible.

Re: signal noise ratio - please can somone HELP
 

As I understand it from the people involved, all the help that can be provided by the Staff on this site has now been done - this fault, which is not specific to just you, has been passed to the Faults Team in your area and they will deal with it.

how can i check for signal noise ratio on my line
 

Hi
Im still having trouble with signal noise ratio on my line but when i phone ntl they say my signal is fine, at the moment i can just about get a page up after about 4 attempts , my download speed is fine but my uploads are at zero is there anything i can do to run a test to proove to ntl that i have a problem, as this has been going on for over a week now.

Re: how can i check for signal noise ratio on my line
 

Just about everything is explained here:

http://homepage.ntlworld.com/robin.d...ps/signal.html

Re: how can i check for signal noise ratio on my line
 

HI
THANX FOR THE REPLY

but im more interested in my upload speed as at the momentas its zero, but if it goes off zero which it has crept to 1kb i can get a page up even thoe it takes ages, i just need something to tell ntl that im still getting this problem.

Re: how can i check for signal noise ratio on my line
 

If your signal levels look okay then there are a few other possibilites.

Do you have a network of computers? Is another one uploading at the same time and maxing out your upload bandwidth?

Are you running some file sharing software? Is someone downloading from your computer and maxing out your upload bandwidth?

Have you checked for viruses? Perhaps, unknowingly, you have one that is talking to the internet and maxing out your upload bandwidth.

There are probably others too but you will get the idea now of what to look for.

Re: how can i check for signal noise ratio on my line
 

Just to add, what would a netgear router call the function that lets you get out of the internal network, to the near-side of the SACM for the diagnostics? I can get them when connected straight to the SACM, but not through the router.

Re: how can i check for signal noise ratio on my line
 

hi

I have run endless checks for viruses and all are clean, i spent nealy a hour running through that with ntl, i know its a signal noise ratio problem as its exactly the same symptoms as two weeks ago when i had this then a enginer on the forum helped me out and got my line back to normal, im now looking at other providers as ntl cant seem to sort my problem out which is a shame becausebefore muy upgrade was very happy with the service and had no problems.

Re: [merged] signal noise ratio - please can somone HELP
 

Two near-identical threads merged.

Can you please stop creating multiple threads to discuss the same issue. You only need one.

Re: [merged] signal noise ratio - please can somone HELP
 

I know you mean, 12 threads for the same problem, hope you get sorted out though :tu:

Re: [merged] signal noise ratio - please can somone HELP
 

Resolved for now pending permanent resolution through official channels thanks to MB's escalation of fault.

Re: [merged] signal noise ratio - please can somone HELP
 

Nice one MB :D :clap:

Re: [merged] signal noise ratio - please can somone HELP
 

ta Ig :tu:

Re: [merged] signal noise ratio - please can somone HELP
 

No problem mate, took me 2 minutes to work my magic, what you did took a lot more work and will sort it properly :)