Does anybody know why this is happening?
 

I have ntl bb (1mg) and the d/s light has stopped flashing - sync and rdy are constantly on. Slow connection exists to sites.

Any help/ideas will be helpful!

By the way, i live in the WS14 area.

Re: Does anybody know why this is happening?
 

1) What modem do you have?

2) Are you experiencing any problems other than websites?

3) If yes, have you reported them to ntl?

4) If yes, what did they say?

5) :welcome: to the site. :)

[Edit]

http://homepage.ntlworld.com/robin.d...ps/lights.html

Try changing your proxy: http://homepage.ntlworld.com/robin.d....html#sidestep

Re: Does anybody know why this is happening?
 

Thanks for the reply.

Modem is ntl:home 200

No, only problem is websites - e-mail's working fine.

Phoned up ntl bb technical support. Went through trouble shoot, said it was the PC that was causing the prob - dont believe this though!

How do u change the proxy?

Many thanks.

Re: Does anybody know why this is happening?
 

Follow the 2nd link I gave in my initial post, the details of how to do it are there.

[Edit]-And here's a list of proxies to choose from: http://homepage.ntlworld.com/robin.d...cache.html#ntl :)
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Me either, did you get the person's name that you spoke to?

Re: Does anybody know why this is happening?
 

Changed proxy - still doing the same thing. D/S light not flashing etc!

Any other ideas would be grateful.

Browsing still slow!

Re: Does anybody know why this is happening?
 

Have you tried a complete reboot? (modem and PC)
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:welcome: btw

Re: Does anybody know why this is happening?
 

Yes, restarted computer and disconnected modem from power for 5 mins.

Re: Does anybody know why this is happening?
 

Run the speed test here and let us know what result you get:

http://www.dslzoneuk.net/speedtest.php
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Or this one:

http://homepage.ntlworld.com/robin.d...speedtest.html

Re: Does anybody know why this is happening?
 

Actually now running over 1000kb

Speed is now fine.

Does it matter that this D/S light is not working?

Will it affect my service in any way?

Re: Does anybody know why this is happening?
 

Not sure, if the service itself is fine then I wouldn't worry about it too much.....

Maybe..... ;)

Re: Does anybody know why this is happening?
 

Thanks for ure help!

Re: Does anybody know why this is happening?
 

could be something as simple as a blown led :erm: :D

Re: Does anybody know why this is happening?
 

Sorry to sound stupid, but what is a blown led??!!

Re: Does anybody know why this is happening?
 

sorry on my part , light emitting diode , on the box :)

Re: Does anybody know why this is happening?
 

"light" as referred to in your original post