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10 O'Clock News Extra
The silence about this on DS has been deafening, so I thought I'd ask over here.
Are we ever going to get this on NTL? It was launched a few weeks ago now in a big fanfare about it being available on all digital platforms, but all we get is a message on the bridge cheefully informing that it to not availalable to NTL viewers. Come on BBC/NTL sort this out! I'm getting fed up with Huw Edwards informing me that as a digital viewer I can press red to get more information. NO I CAN'T :( |
Re: 10 O'Clock News Extra
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Re: 10 O'Clock News Extra
Well, aren't I glad that I never succumbed to curiosity and pressed the red button. My patience with so-called interactive services ran out months ago. I got fed up having to get up and unplug the darned box every time it crashed. And now I've moved house I don't get NTL any more, so I'm about to sign up with $ky. Hopefully interactive on satellite will be a little more useable.
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Re: 10 O'Clock News Extra
It's very embarrasing for ntl, although they don't appear to have noticed yet!
The 'Press Red' button is usually on with BBC 1 & 2 now, but the system just cannot cope with me pressing it! Something like five years after the interactive 'services' launched it is still virtually unusable. |
Re: 10 O'Clock News Extra
More likely its a case of left hand and right arm not communicating again - as usual ntl seem to be unable to deliver what looks like a useful e-tv application, and from posts over on DS, the full mulltiscreen news active from BBCi is running on Telewest, and yet we're still waiting for services we pay for with the licence fee after five years of "coming soon" from our company.
Very deafening isn't it - the silence? Either that or the ntl staff haven't actually been told about this faulty service. :( |
Re: 10 O'Clock News Extra
We can only hope that when the two companies finally merge that NTL gains from some of Telewests more positive points (working interactive etc ) and that Telewest gains some of NTLs positives (can't think of many of those apart from the CS/TS people that post here ;) ). The ongoing interactive farce is getting sillier by the minute, another coming soon from NTL moment I expect :(
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Re: 10 O'Clock News Extra
Does anybody from ntl still read this (such as Sam) and not give some sort of answer to these problems?
I had an engineer out last week because of the interactive freezing and he said that the equipment was working fine! He told me that he found that lots of people don't use interactive because of the poor service. |
Re: 10 O'Clock News Extra
I contacted the BBC via their website and asked why news extra was still not available on NTL and when/if it would be and received the following reply
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Hmm, News Extra is not an option on the bridge tonight. Someone realised they shouldn't be advertising a service which doesn't exist?
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Just got a response back from the BBC:
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Just the usual case of "Coming Soon". |
Re: 10 O'Clock News Extra
Why don't you email ntl and see what they say?
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That is what I'm going to do next, I thought I would find out what Aunty Beeb had to say first.
Time to get draughting the e-mail.... |
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See here for more info (though you've probably seen it before!) Cheers, Browneggsandham :) |
Re: 10 O'Clock News Extra
Interestingly, despite 10 O'Clock News Extra being on the Bridge, it hasn't been selectable recently on Telewest. A message appears on the Bridge saying that it can't be put on due to a lack of capacity on Freeview :S
It was working perfectly well when the service started though. |
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