NTL Ireland suspends phone service
 

Not good news for ntl customers living in Ireland....

NTL Ireland has suspended its domestic phone service in Dublin due to safety issues. All 2000 customers have been notified not to use the equipment except in an emergency and ntl have actually advised customers to take up alternative service from other phone operators... NTL don't seem to have yet clarified what the safety issue is.

http://www.businessworld.ie/livenews...ollingnews.htm

http://www.cableforum.co.uk/article/106/

Re: NTL Ireland suspends phone service
 

Hi All

sorry for this post but its the way i feel.

Ntl are going down the pan again and i cant wait but i do feel sorry for the engineers who are left to find another jobs..........

Homer

Re: NTL Ireland suspends phone service
 

This is very interesting....how exactly can there be a 'safety issue' for domestic customers but not business customers?

Re: NTL Ireland suspends phone service
 

Ug. Safety Issues? Have they lost a monster in the phone network or something that could come out of your earpiece!?

Re: NTL Ireland suspends phone service
 

Possibly something to do with the system being overhead?

I wonder if mains power has got onto the network or something like that, I will see what I can find out!

Re: NTL Ireland suspends phone service
 

Just read about this over at ds...the vague description of the problem yet drastic action taken sounds like this problem is interesting...anybody got any info? :)

Re: NTL Ireland suspends phone service
 

None from the people I have spoken to, whatever it is they are keeping it quiet. One guy who should be in the know said 'sorry cant tell you about it yet"

He did have a laugh because a couple of guys, one a senior manager from formerly of ntl wales were involved heavily in the upgrades in Southern Ireland and one is still there, they were responsible for many bodges and cost cutting in wales so perhaps that was a clue for me!

The senior manager left under a cloud of suspicion (as they always do) with many rumours about contractors building him a house in Southern Ireland for free ;)

Re: NTL Ireland suspends phone service
 

Hi, I've been subscribed to the phone/cable/TV package for 2 years.

Ironically, they issued the statement(and presumably the safety warning) on the 9th, but today we received a call from NTL letting us know the phone service was being discontinued.

What I can gather - the safety dangers arent the real reason.

If anyone can get the real reason, it would be much appreciated.

Re: NTL Ireland suspends phone service
 

Just found this.
http://www.rte.ie/aertel/p109.htm

Re: NTL Ireland suspends phone service
 

Anyone got any idea who manufactures the equipment?

Presumably it's Telephony over RF equipment, using the old overhead system.

Whatever is going on it's giving out a very worrying message about ntl!

Re: NTL Ireland suspends phone service
 

What equipment in the home? All I've ever had from a telco provider is a RJ45? socket.

Re: NTL Ireland suspends phone service
 

As I said above, I think they are using RF telephony down the CATV network.

These systems usually have a power supply and battery backup in the customers house, we trialed this type of system back in the mid 90's when I was working for a cable company before ntl/cabletel came on the scene.

Re: NTL Ireland suspends phone service
 

So someone has smelt melting electronics in their house (or had a house fire) and NTL have realised this is end of life equipment?

Re: NTL Ireland suspends phone service
 

What would it look like and where would it likely to be?

I can check

Re: NTL Ireland suspends phone service
 

To be honest, I'm not really sure.

The system we were trialing was an early system and it was a very bulky item as it was the first phase equipment from a now defunct company called first Pacific networks, they were taken over by General Instrument/Jerrold who in turn became part of motorola ie: Motorola Broadband.

I have no idea who's equipment it is, and it's possible that there is no battery backup these days, It is possible that they somehow feed a low voltage supply down the coax to the house but it would have to by-pass the isolator and in effect break all the rules. I guess the rules are different in Southern Ireland so I dont have much of an idea.

If the telephone has a power supply connected this could be the offending device, I guess the problem could also be something to do with a supply fed down the coax if there is no isolator and mains managed to get connected to it.

I am making guesses here though :shocked: