lost my modem!
 

OK bit of a strange question but anyways my cable modem got lost somewhere during a houseparty. I think it may have been thrown out during the cleanup rather than being stolen. Anyone got any ideas as to whether NTL will simply issue me with a replacement?

Re: lost my modem!
 

hi and :welcome: to the site , doubt it somehow :disturbd: :disturbd: :disturbd:

Re: lost my modem!
 

There was a thread on here a couple of days ago with someone demanding a new CM, NTL charge £50 (they cost £10! but only NTL can provision it). A replacement STB if you damaged it is £150.

Re: lost my modem!
 

dont suppose you have thought about going to the tip and looking for it have you ????????? :D :D :D :D

Re: lost my modem!
 

:welcome: to Cable Forum, bellskids :wavey:

I think that has to take the award for the best laugh from a first post :rofl:

- can I come to your next party :cool:

Seriously, though, I'm not sure where you stand for a free replacement?

- although the modems don't cost very much, they may want to charge it as a callout, which afaik is £50.

- you may need to be more creative on how it went missing ;)

Re: lost my modem!
 

o lol man how did you achive losing something like a big silver builkey box anyway i dought they will give you for free unless you beg or are like a long long time customer but thats still a lont shot:)

Re: lost my modem!
 

what sucks is the fact that ive only just transferred my account over to our new gaff. Ive still got my old terayon modem which is much better imo, anyways the MAC ID on that modem must have been disabled cos it stopped working the day the account was transferred. I havent even registered the new modem yet because the muppets at ntl failed to even indicate on my account that i was a broadband customer. How they could mess that up was beyond me. Anyways thats the reason that the modem wasnt connected up and was prone to being misplaced.

Thanks for the welcome btw guys :D

Re: lost my modem!
 

My modem was nicked and I still had to cough up £80 and claim it back later :(

Some party if you lost a modem :D

Re: lost my modem!
 

another thing that ****es me off is that I actually bought the terayon modem a couple of years ago when ntl offered reduced service fee for those who owned rather than leased their modems. Now i cant use it grr

Re: lost my modem!
 

Not that i doubt you but...you are telling me somebody took out the power, ethernet/usb and unscrewed the coax and then binned it?

I want some of what you were drinking :D

Re: lost my modem!
 

Nothing much wrong with the Terayon, plug it in, get and hands free phone and a good book and try to get it enabled...

Re: lost my modem!
 

read post #7 again ;) :D :D :D

Re: lost my modem!
 

I feel such an idiot :( :D

Re: lost my modem!
 

Hang on, so you lost your Terayon CM? Not an NTL CM? Being as they have stopped the discount and you have not lost your property, claim yours stopped working and you threw it out (well you did!) and request the free NTL one that they are responsible for maintaining. :shrug:

Re: lost my modem!
 

I refer the honourable gentleman to post 12. ;) :D :D :D :D