Cable Forum - e mail dead again

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Cable Forum (https://www.cableforum.uk/board/index.php)

- Webspace, E-Mail & Browsing Issues (https://www.cableforum.uk/board/forumdisplay.php?f=80)

- - e mail dead again (https://www.cableforum.uk/board/showthread.php?t=10385)

bertJ

31-03-2004 19:24

e mail dead again

ntl e mail not working again in Wirral, Merseyside. No mention on server status page or server status line. Anyone else having problems please? :mad:

paulyoung666

31-03-2004 19:38

Re: e mail dead again

have you tried webmail on the ntl home page ????????????????? :)

bertJ

31-03-2004 19:44

Re: e mail dead again

Quote:

Originally Posted by paulyoung666

have you tried webmail on the ntl home page ????????????????? :)

Yes, thanks. webmail OK and e mail just come back!

paulyoung666

31-03-2004 20:17

Re: e mail dead again

Quote:

Originally Posted by bertJ

Yes, thanks. webmail OK and e mail just come back!

alls well that ends well then :tu:

Neil	31-03-2004 20:53

Re: e mail dead again

Quote:

ntl email service (Resolved)

31 March 2004 19:39

ntl internet customers on all packages may currently be unable to access some or all of their incoming email accounts, or may find that unread email and mail saved in webmail has temporarily disappeared.
This is due to a problem with one of our email servers.

Our engineers are aware and are working towards a resolution as soon as possible.

Please accept our apologies for any inconvenience this may cause.

This issue is now resolved

:zzz: :zzz: :zzz: :zzz: :zzz:

Eric55

01-04-2004 07:03

Re: e mail dead again

Its 7.00 am and E.Mail is still down here in South Wales also cannot get web mails either. :confused:

Neil	01-04-2004 07:09

Re: e mail dead again

Quote:

Originally Posted by Eric55

Its 7.00 am and E.Mail is still down here in South Wales also cannot get web mails either. :confused:

Have you contacted ntl about it?

sparkie

01-04-2004 07:19

Re: e mail dead again

Unable to receive mail from one of my mail accounts via outlook express, keep getting the following error message:

Quote:

"There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '-ERR mail storage services unavailable, wait a few minutes and try again.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92"

Has been like this since last night (Surrey Area)

JC

sparkie

01-04-2004 07:26

Re: e mail dead again

Further to the above message, does anybody know a relevant e-mail address to report this to NTL. Just haven't got the time to wait for ages on the phone to CS

JC

Neil	01-04-2004 07:27

Re: e mail dead again

You must contact ntl about this.

sparkie

01-04-2004 07:30

Re: e mail dead again

Thanks Neil
What is the best contact number? seem to have so many to choose from!

Neil	01-04-2004 07:42

Re: e mail dead again

Quote:

Originally Posted by sparkie

Thanks Neil
What is the best contact number? seem to have so many to choose from!

0845 650 0121 for SACM (Stand Alone Cable Modem)

0845 650 0125 for STB (Set Top Box)

Let us know how you get on-remember to get the name/extension number of the person you speak to.

HTH.

sparkie

01-04-2004 08:06

Re: e mail dead again

Thanks Neil

Reported it at 8am, apparently they know there is a problem and they are trying to resolve it as we speak!

JC

Neil	01-04-2004 08:10

Re: e mail dead again

Quote:

Originally Posted by sparkie

Thanks Neil

Reported it at 8am, apparently they know there is a problem and they are trying to resolve it as we speak!

JC

There's been a 'problem' for about the last 12 months or so. :rolleyes:

Russ	01-04-2004 09:39

Re: e mail dead again

I am so glad I've gone to Pipex. My old ntlworld email address still seems to be open so I still pop my head in there now and then to pick up any message from people who I've forgotten to give my new address to. But no, NTL's legendary mail servers are today doing what they do best... :rolleyes:

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