speed test results
 

i was wondering if someone would be able to decipher these results from the blueyonder speed test as i dont really know much about this stuff. i live in Reading and am using the 1MB connection. for the last week or so i have been having consistent problems browsing and downloading and it is getting worse by the day. pages either half load or dont load at all and downloads almost always freeze up for 30 second periods every 30 seconds or so. also msn and yahoo messengers keep disconnecting every few minutes. i dont know if this is a problem with dns or if it is more serious than that. i have run the speed test several times and always get the same results. i have also changed the dns in case that was the problem but it hasnt affected anything. for those of you that know the speed test, the bit at the top says:

Your estimated download speed (through transparent cache) is:

0kb/s (0kb/s)
***SERVER ERROR: Timed out receiving data from the Server***

here are the rest of the results:

Section 1: General Ping Results
A Ping test is the time taken for a server to reply to a request
ntl:World Server:
8ms - Excellent - better than expected
UK Server 1 (www.demon.net):
0ms - *** PING timed out ***
Tracert to specified location:
Tracing route to 194.159.254.213 over a maximum of 20 hops
1 7 ms 10 ms 9 ms 10.152.143.254
2 6 ms 8 ms 17 ms 62.253.122.13
3 10 ms 7 ms 8 ms 62.253.121.1
4 8 ms 7 ms 22 ms 62.253.184.113
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
Trace complete.

UK Server 2 (www.bbc.co.uk):
10ms - Excellent - better than expected
UK Server 3 (www.ic24.net):
12ms - Excellent - better than expected
USA East Coast Server (www.yahoo.com):
0ms - *** PING timed out ***
Tracert to specified location:
Tracing route to 64.58.76.176 over a maximum of 20 hops
1 6 ms 8 ms 9 ms 10.152.143.254
2 8 ms 11 ms 7 ms 62.253.122.13
3 9 ms 7 ms 8 ms 62.253.121.1
4 6 ms 9 ms 7 ms 62.253.184.113
5 8 ms 9 ms 8 ms 166.63.161.229
6 8 ms 11 ms 10 ms 166.63.209.205
7 79 ms 80 ms 82 ms 195.2.1.3
8 83 ms 85 ms 84 ms 195.2.3.1
9 84 ms 84 ms 85 ms 206.24.238.17
10 206.24.238.38 reports: Destination host unreachable.
Trace complete.

USA West Coast Server (www.lycos.com):
0ms - *** PING timed out ***
Tracert to specified location:
Tracing route to 209.202.192.26 over a maximum of 20 hops
1 6 ms 7 ms 8 ms 10.152.143.254
2 29 ms 9 ms 9 ms 62.253.122.13
3 10 ms 8 ms 8 ms 62.253.121.1
4 10 ms 7 ms 12 ms 62.253.184.113
5 8 ms 9 ms 7 ms 166.63.161.229
6 9 ms 9 ms 9 ms 166.63.209.205
7 82 ms 78 ms 81 ms 195.2.1.3
8 83 ms 84 ms 83 ms 195.2.3.1
9 84 ms 83 ms 83 ms 206.24.238.17
10 98 ms 95 ms 96 ms 208.172.50.61
11 93 ms 93 ms 96 ms 208.172.51.222
12 96 ms 97 ms 94 ms 64.14.70.2
13 94 ms 93 ms 96 ms 64.14.70.3
14 97 ms 96 ms 96 ms 209.67.240.218
15 95 ms 94 ms 108 ms 209.202.192.26
Trace complete.

European Server (www.marcopoly.com):
0ms - *** PING timed out ***
Tracert to specified location:
Tracing route to 195.44.63.5 over a maximum of 20 hops
1 10 ms 9 ms 6 ms 10.152.143.254
2 11 ms 8 ms 8 ms 62.253.122.141
3 19 ms 8 ms 11 ms 62.253.121.129
4 7 ms 8 ms 7 ms 62.253.184.117
5 8 ms 7 ms 12 ms 62.253.185.201
6 9 ms 10 ms 9 ms 62.253.185.86
7 9 ms 11 ms 11 ms 195.66.226.20
8 9 ms 11 ms 10 ms 194.177.181.250
9 10 ms 11 ms 9 ms 195.44.199.209
10 11 ms 11 ms 10 ms 195.44.192.9
11 * * * Request timed out.
12 * * * Request timed out.
13 * 12 ms 11 ms 195.44.63.5
Trace complete.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Section 2: Custom Server Ping Results
These results are to four user-definable servers.
Blueyonder Counter-Strike 1:
0ms - *** PING timed out ***
Tracert to specified location:
Tracing route to 194.117.138.249 over a maximum of 20 hops
1 7 ms 8 ms 7 ms 10.152.143.254
2 10 ms 7 ms 7 ms 62.253.122.13
3 7 ms 9 ms 8 ms 62.253.121.1
4 9 ms 30 ms 7 ms 62.253.184.113
5 12 ms 28 ms 7 ms 213.105.172.130
6 8 ms 29 ms 13 ms 213.105.172.5
7 9 ms 11 ms 11 ms 62.253.185.78
8 194.117.147.69 reports: Destination host unreachable.
Trace complete.

Blueyonder Team-Fortress Leage 1:
0ms - *** PING timed out ***
Tracert to specified location:
Tracing route to 194.117.138.225 over a maximum of 20 hops
1 6 ms 9 ms 6 ms 10.152.143.254
2 7 ms 7 ms 23 ms 62.253.122.141
3 8 ms 7 ms 9 ms 62.253.121.129
4 21 ms 9 ms 8 ms 62.253.184.117
5 9 ms 10 ms 8 ms 62.253.185.201
6 8 ms 7 ms 12 ms 213.105.172.77
7 8 ms 9 ms 10 ms 62.253.185.82
8 194.117.147.69 reports: Destination host unreachable.
Trace complete.

BarrysWorld Master Server (all games):
0ms - *** PING timed out ***
Tracert to specified location:
Tracing route to 213.221.174.165 over a maximum of 20 hops
1 7 ms 19 ms 9 ms 10.152.143.254
2 8 ms 7 ms 7 ms 62.253.122.13
3 11 ms 9 ms 8 ms 62.253.121.1
4 7 ms 10 ms 7 ms 62.253.184.113
5 9 ms 7 ms 10 ms 213.105.172.130
6 8 ms 9 ms 10 ms 213.105.172.5
7 11 ms 14 ms 9 ms 62.253.185.78
8 11 ms 13 ms 11 ms 212.250.14.14
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
Trace complete.

Japanese Ping Server (VERY long distance!):
0ms - *** PING timed out ***
Tracert to specified location:
Tracing route to 211.13.208.202 over a maximum of 20 hops
1 7 ms 30 ms 9 ms 10.152.143.254
2 21 ms 7 ms 8 ms 62.253.122.141
3 7 ms 7 ms 8 ms 62.253.121.129
4 7 ms 9 ms 10 ms 62.253.184.117
5 9 ms 9 ms 10 ms 62.253.185.201
6 8 ms 10 ms 27 ms 213.105.172.77
7 9 ms 9 ms 11 ms 62.253.185.82
8 85 ms 86 ms 83 ms 195.66.224.105
9 84 ms 87 ms 84 ms 64.200.87.153
10 84 ms 84 ms 84 ms 64.200.240.46
11 145 ms 150 ms 143 ms 64.200.240.29
12 149 ms 142 ms 144 ms 64.200.143.66
13 169 ms 170 ms 169 ms 64.200.139.110
14 167 ms 162 ms 160 ms 203.181.106.101
15 298 ms 300 ms 294 ms 203.181.100.21
16 268 ms 281 ms 266 ms 203.181.96.118
17 282 ms 283 ms 285 ms 202.239.171.142
18 266 ms 265 ms 274 ms 210.155.132.105
19 275 ms 303 ms 262 ms 210.155.139.8
20 * * * Request timed out.
Trace complete.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Section 3: Download Speed Results
Three downloads are tested; one from one of your ISPs servers, one through your Transparent Cache and one through an alterntive cache. This will give you an idea of how capable your connection is. Note: You should take the highest download speed into account.
ntl:World - 1Mb service Server Download:
0KB/s (0Kb/s) - **** SERVER ERROR: Valid name, no data record of requested type****
Download through Transparent Cache:
0KB/s (0Kb/s) - **** SERVER ERROR: Timed out receiving data from the Server****
Download through alternative Cache (webcache.blueyonder.co.uk):
0KB/s (0Kb/s) - **** SERVER ERROR: Valid name, no data record of requested type****
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Section 4: Packet Loss
50 Ping Requests are sent to your server. The packet loss is measured by how many of the packets don't bounce back to the client. High packet loss may slow down your connection.
50 packets were sent, 50 bounced back; 0% loss (estimated)
Fantastic - no packets dropped!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Section 5: Transparent Cache Page Fetch Time
This test times how long your Transparent Cache takes to fetch a page from the Internet. Please note that this test is subject to many different parameters and sometimes may not be 100% accurate. This test can be used to show delays when trying to view Internet sites. The timing takes place from the moment the request for the file is sent to the moment the proxy server responds.
Average time taken to retrieve a page: 0ms - At least one of the pages requested failed to download. This may indicate problems with your Webcache. Run the test again to confirm this.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Section 6: Network Connection Settings
The settings shown below are the settings that the system is currently using for connecting to the Internet
Receive Window: Default
Default TTL: Default
Windows IP Configuration
Host Name . . . . . . . . . . . . : ***
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address. . . . . . . . . : 00-10-DC-4D-B6-4B
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 81.107.91.***
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 81.107.91.***
DHCP Server . . . . . . . . . . . : 62.253.96.21
DNS Servers . . . . . . . . . . . : 194.168.8.100
194.168.4.100
Lease Obtained. . . . . . . . . . : 17 March 2004 23:16:13
Lease Expires . . . . . . . . . . : 18 March 2004 17:19:15

Your Webcache: <html><head><title>Server Application Error</title></head>
<body><h1>Server Application Error</h1>The server has reached the maximum recovery limit for the application during the processing of your request. Please contact the server administrator for assistance.</body></html>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Test Statistics:
Information on the test
Time and Date: 17/03/2004 23:52:04
Test duration: 293 secondsIP address: 81.107.91.***
Username: [Not disclosed]
Test Version: 2.81
Broadband Speed Test - www.vantage.pwp.blueyonder.co.uk


any help on what the problem might be would be very much appreciated!

Slow connection in RG area - again ?
 

Running REally slow ATM - test results below - I am on the 1M service..

Speed Test Report

Broadband Speed Test - for ntl:World - 1Mb service
By Daniel Elwell - dannyelwell2001@msn.com
Get this test from http://www.vantage.pwp.blueyonder.co.uk

*** THIS TEST IS NOT OWNED OR PAID FOR BY BLUEYONDER ***
If you like this Speed Test, please make a donation to help me
meet the development costs. No ISPs pay me to maintain this test.
More information: http://www.vantage.pwp.blueyonder.co.uk/donate.htm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
These results are only a snapshot of this particular moment. They are dependant
on any other Internet use on this computer and any delays
on the Internet. To improve accuracy, run the test several times.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 1: General Ping Results
A Ping test is the time taken for a server to reply to a request

ntl:World Server:
9ms - Excellent - better than expected

UK Server 1 (www.demon.net):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

UK Server 2 (www.bbc.co.uk):
22ms - Normal - it's about right!

UK Server 3 (www.ic24.net):
17ms - Excellent - better than expected

USA East Coast Server (www.yahoo.com):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

USA West Coast Server (www.lycos.com):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

European Server (www.marcopoly.com):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 2: Custom Server Ping Results
These results are to four user-definable servers.

Blueyonder Counter-Strike 1:
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

Blueyonder Team-Fortress Leage 1:
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

BarrysWorld Master Server (all games):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

Japanese Ping Server (VERY long distance!):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 3: Download Speed Results
Three downloads are tested; one from one of your ISPs servers, one through your Transparent Cache and one through an alterntive cache. This will give you an idea of how capable your connection is. Note: You should take the highest download speed into account.

ntl:World - 1Mb service Server Download:
121KB/s (968Kb/s) - Perfect - running at full speed!

Download through Transparent Cache:
23KB/s (184Kb/s) - Dismal - this is extremely poor

Download through alternative Cache (webcache.blueyonder.co.uk):
0KB/s (0Kb/s) - **** SERVER ERROR: Unexpected error from Server****

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 4: Packet Loss
50 Ping Requests are sent to your server. The packet loss is measured by how many of the packets don't bounce back to the client. High packet loss may slow down your connection.

50 packets were sent, 22 bounced back; 56% loss (estimated)
Very Poor - more than half of your packets are lost
----


Your Webcache: 62.253.96.40

************************************************** ****

*** PLEASE IGNORE THE PACKET LOSS TEST ***

Blueyonder have recently put their web server behind a firewall, meaning that when the Speed Test attempts to ping the server none of the packets are returned, therefore the Speed Test thinks you have a problem with your connection.

************************************************** ****

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Test Statistics:
Information on the test

Time and Date: 20/03/2004 00:04:35
Test duration: 142 seconds
IP address: 192.168.1.100
Username: [Not disclosed]
Test Version: 2.81

Ping to yahoo:

C:\>ping www.yahoo.co.uk

Pinging www.euro.yahoo.akadns.net [217.12.3.11] with 32 bytes of data:

Reply from 217.12.3.11: bytes=32 time=11ms TTL=245
Reply from 217.12.3.11: bytes=32 time=24ms TTL=245
Request timed out.
Reply from 217.12.3.11: bytes=32 time=13ms TTL=245

Ping statistics for 217.12.3.11:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 24ms, Average = 16ms


tracert to yahoo

C:\>tracert www.yahoo.co.uk

Tracing route to www.euro.yahoo.akadns.net [217.12.3.11]
over a maximum of 30 hops:

1 11 ms 27 ms 9 ms 10.152.103.254
2 12 ms 9 ms 9 ms rdng-t2cam1-b-ge95.inet.ntl.com [62.253.122.145]
3 10 ms 11 ms 11 ms winn-t2core-b-ge-wan61.inet.ntl.com [62.253.121.129]
4 11 ms 10 ms 9 ms win-bb-b-so-320-0.inet.ntl.com [62.253.184.117]
5 12 ms 15 ms 12 ms pop-bb-a-so-000-0.inet.ntl.com [62.253.185.201]
6 * 11 ms 18 ms tele-ic-2-so-000-0.inet.ntl.com [62.253.185.86]
7 13 ms * 52 ms linx2-g50.lng.yahoo.com [195.66.226.129]
8 13 ms 11 ms 12 ms bas2.3.ukl.yahoo.com [217.12.0.25]
9 * * * Request timed out.
10 * 10 ms 12 ms www2.vip.ukl.yahoo.com [217.12.3.11]



Ping to nthellworld.com timed out...

tracert to nthellworld.com below - kinda speaks for itself...
C:\>tracert www.nthellworld.com

Tracing route to www.nthellworld.com [62.253.167.55]
over a maximum of 30 hops:

1 10 ms 26 ms 11 ms 10.152.103.254
2 8 ms 22 ms 10 ms rdng-t2cam1-b-ge95.inet.ntl.com [62.253.122.145]

3 10 ms 9 ms 9 ms winn-t2core-b-ge-wan61.inet.ntl.com [62.253.121.
129]
4 10 ms 33 ms 29 ms win-bb-b-so-320-0.inet.ntl.com [62.253.184.117]

5 11 ms 11 ms 9 ms win-dc-b-v902.inet.ntl.com [62.253.187.226]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

any ideas ?

Re: Slow connection in RG area - again ?
 

ok - off to bed now - See if it is better in the morning..... :angel:

Re: Slow connection in RG area - again ?
 

I have come from work and it very bad

Re: Slow connection in RG area - again ?
 

hi

I'm in reading area - its terrible now at 6am ..

Mark

Re: Slow connection in RG area - again ?
 

not sure how that test can say you have poor packet loss and good download speed. try downlaoding a file from www.tucows.com using one of the uk mirrors. if that is gogod then it is likely the problemis just slow browsing ie proxies etc

Re: Slow connection in RG area - again ?
 

Yeah,

dead slow in Basingstoke at 9:00am. Haven't got time to ring NTL "technical support", so hopefully it will be fixed when I get back this evening.

No sign of any problems on the wonder ful ntl status page.

Re: Slow connection in RG area - again ?
 

I'm also in Reading and getting a great deal of packet loss. Rang support and they said they could not see a problem and that no-one else had reported anything :mad:

I'm at a loss as to what to do next.

Re: Slow connection in RG area - again ?
 

You people have to ring ntl to stand any chance of them acknowledging the problem.

Welcome to nthw btw folks. :pp

Re: Slow connection in RG area - again ?
 

I did, though, and they said that they couldn't see a problem so there was nothing they could do.

Re: Slow connection in RG area - again ?
 

I have rung ... they so no problem at all....

this is quite simply the worse performance from the 1Mbit connection I have ever had. I am only able to even post by using VPN - and even then the connection between NTL and VPN is dodgy to say the least ....

Its not just slowm it more or less unusable now .....

Please everyone, DO phone as Neil says

MArk

Re: Slow connection in RG area - again ?
 

I know you did Chirpy, I was just highlighting the issue of how important it is to ringntl about these matters.

For example-if 10 peeps posted here saying they had spoken to <insert name> at Tech Support, then you phoned up & they said no one had reported it, you could prove they were bull$hitting you. ;)

Re: Slow connection in RG area - again ?
 

this is my speed result :

Sat, 20 Mar 2004 09:48:01 UTC
1st 128K took 891 ms = 147107 Bytes/sec = approx 1224 kbits/sec
2nd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
3rd 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
4th 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec

There is no problem there :) - its getting anything to load - DNS issue ?

Re: Slow connection in RG area - again ?
 

Use that contacts at NTL info to raise it to another level

Re: Slow connection in RG area - again ?
 

Hmmm, have a b*tch on nthellworld and a few minutes later (I know kiss of death) it seems to have improved.

Re: Slow connection in RG area - again ?
 

not speaking too soon I hope, but it seems to be rectified at this present moment ?! any one else in the RG area agree >?

Re: Slow connection in RG area - again ?
 

lol ... you beat me, agree :)

this is a kiss of death comment - but its now faster than even ... there you go, now watch it die !

Re: Slow connection in RG area - again ?
 

Well, I've held my breath long enough :) My life falls apart when my connection goes screwy.

Re: Slow connection in RG area - again ?
 

no you wouldn't those 10 ppl would need to have spoken to the same tech! if each tech escalated the problem thru the proper channels and fault was raised then an agent said no one else had reported the fault then he is either full of BS or isn't aware fo the fault.

Re: Slow connection in RG area - again ?
 

I know which one my money's on. ;)

Re: Slow connection in RG area - again ?
 

What are the ods you are ofering ? ....

Ill have £50.00 on the nose please :D

Re: Slow connection in RG area - again ?
 

yep - definately seems better now - glad it got sorted - I have only just logged on, and did not fancy a long conversation with NTL about how it must be my router, and how no one else has reported a problem...

Re: speed test results
 

Welcome to ntHELL

I have has similar problems in luton for the last 8 months. the first 3 - 4 years were fine. it's gone downhill the last year. So much so that i am using my dialup for things like ebay, as it is quicker to load pages (using pipex)

ntl takes avg of 2mins to reload a page
dialup is 30 - 40 secs

I have found a solution though.............. I got a BT line installed in my house and now have 1mb adsl. It's amazing the difference with 2 computers running on different broadband connections. the ntl line is 5x slower for browsing.

Have you tried running the docsdiag yet ?
It can show the traffic on your connection (well on the router your connected to)

UBR 172.28.167.254 at 2004 Mar 20, 21:40

Channel Freq Max Usage Users Min Ave Max
MHz kbps kbps ms ms ms
Dnstr 0 402.75? 30342 26724 1500 20 144 490
Upstr 1 37.6 2560 902 314 40 167 481
Upstr 2 40.8 2560 826 320 30 154 441
Upstr 3 34.4 2560 1061 298 30 144 490
Upstr 4 37.6 2560 744 200 20 113 441
Upstr 5 40.8 2560 1690 82 30 150 410
Upstr 6 34.4 2560 800 186 30 113 480

Re: speed test results
 

some more tests you can try here and here

Re: speed test results
 

thanks for the replies, i will look at those now. however, since my last post things have gone totally downhill. my connection is virtually non-existent. tech support think its a problem with the terayon modem. they couldnt even get a response using my mac address. but the weirdest thing is that i can shutdown the pc and unplug it and yet on the modem the pc light stays on and the data light keeps flashing. even if i unplug the modem and plug it back in (with the pc still unplugged) those lights come straight back on with the cable and power ones. and that to me seems very wrong indeed...

Re: speed test results
 

That does not sound to good m8.... Did you explain this to the TS agent ?

The Terion modem should not do this !

Re: speed test results
 

You can pretty much ignore the ping tests - it seems to pick servers that can no longer be pinged. The web tests don't look very good - where in the country are you ?

Re: speed test results
 

i am in reading berkshire. i didnt tell tech support about the lights because i only noticed it after i had spoken to them and the conversation was left with the usual "someone will call you to arrange an engineer visit". suffice to say that was on thursday and so far no one has contacted me which means im looking at thursday at the earliest before anyone will come and look at it. do you think it is worth another call to mention whats going on when i power off or will it just get the same response?

Re: speed test results
 

Yes - and keep on at them. BTW - how are you posting to this forum ?

Re: speed test results
 

i can still just about bring up web pages, just most of the time i have to hit reload several times to actually get it. and then of course i lose my post when i hit submit and get page unavailable. it seems to me that it works for a few seconds and then dies for a period of time so i just have to keep trying until it reaches one of those brief moments where it works. dont even get me started on downloading. this is driving me bananas. i will report the modem lights to them and see what is made of it.

Re: speed test results
 

Have you tried specifying a manual proxy server ?

Re: speed test results
 

guys I turned my manual proxy of and ran this test, results are no surprise.

Speed Test Report

Broadband Speed Test - for ntl:World - 1Mb service
By Daniel Elwell - dannyelwell2001@msn.com
Get this test from http://www.vantage.pwp.blueyonder.co.uk

*** THIS TEST IS NOT OWNED OR PAID FOR BY BLUEYONDER ***
If you like this Speed Test, please make a donation to help me
meet the development costs. No ISPs pay me to maintain this test.
More information: http://www.vantage.pwp.blueyonder.co.uk/donate.htm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
These results are only a snapshot of this particular moment. They are dependant
on any other Internet use on this computer and any delays
on the Internet. To improve accuracy, run the test several times.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 1: General Ping Results
A Ping test is the time taken for a server to reply to a request

ntl:World Server:
16ms - Excellent - better than expected

UK Server 1 (www.demon.net):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

UK Server 2 (www.bbc.co.uk):
15ms - Excellent - better than expected

UK Server 3 (www.ic24.net):
15ms - Excellent - better than expected

USA East Coast Server (www.yahoo.com):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

USA West Coast Server (www.lycos.com):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

European Server (www.marcopoly.com):
17ms - Excellent - better than expected

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 2: Custom Server Ping Results
These results are to four user-definable servers.

Blueyonder Counter-Strike 1:
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

Blueyonder Team-Fortress Leage 1:
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

BarrysWorld Master Server (all games):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

Japanese Ping Server (VERY long distance!):
0ms - *** PING timed out ***
Tracert to specified location:
Tracert was cancelled

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 3: Download Speed Results
Three downloads are tested; one from one of your ISPs servers, one through your Transparent Cache and one through an alterntive cache. This will give you an idea of how capable your connection is. Note: You should take the highest download speed into account.

ntl:World - 1Mb service Server Download:
120KB/s (960Kb/s) - Perfect - running at full speed!

Download through Transparent Cache:
14KB/s (112Kb/s) - Dismal - this is extremely poor

Download through alternative Cache (webcache.blueyonder.co.uk):
0KB/s (0Kb/s) - **** SERVER ERROR: Unexpected error from Server****

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Section 4: Packet Loss
50 Ping Requests are sent to your server. The packet loss is measured by how many of the packets don't bounce back to the client. High packet loss may slow down your connection.

50 packets were sent, 50 bounced back; 0% loss (estimated)
Fantastic - no packets dropped!
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Section 5: Transparent Cache Page Fetch Time
This test times how long your Transparent Cache takes to fetch a page from the Internet. Please note that this test is subject to many different parameters and sometimes may not be 100% accurate. This test can be used to show delays when trying to view Internet sites. The timing takes place from the moment the request for the file is sent to the moment the proxy server responds.

Average time taken to retrieve a page: 0ms - At least one of the pages requested failed to download. This may indicate problems with your Webcache. Run the test again to confirm this.

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Test Statistics:
Information on the test

Time and Date: 21/03/2004 00:57:42
Test duration: 153 secondsIP address: [Not Disclosed]
Username: [Not disclosed]
Test Version: 2.81

Broadband Speed Test - www.vantage.pwp.blueyonder.co.uk

Re: speed test results
 

Re-instate the manual proxy then. Clearly there are cache problems in some areas currently.

Re: speed test results
 

could you tell me which proxy you are using? i have tried changing both proxy and dns and neither made any difference but i guess its always worth trying another one...not that it would explain the modem behaviour

Re: speed test results
 

confused the one I am using is a private one I setup for myself but if you do what others are doing and specifying a manual proxy server from robin's list it seems to be a temporary repreive from the problems.

http://homepage.ntlworld.com/robin.d...cache.html#ntl

Re: [Merged] RG area problems?
 

tried several proxies but as expected nothing changed. i think my problem is definately related to either my connection or my modem

Re: [Merged] RG area problems?
 

Are you still getting this problem?

I have had problems over the last few days - but all seems to be ok ATM..