Broadband Plus
 

Is Broadband Plus down at the moment?, I have not been able to access it in two days here in Stoke on Trent.

Re: Broadband Plus
 

No its not working for me either.

Tried if from the ntlhome page too - still nothing

Welcome to NTHW by the way - Oh - and I like the choice of nic! ;)

Re: Broadband Plus
 

just checked and it is greyed out on ntlworld.com :(

Re: Broadband Plus
 

BB plus working ok for me here... have you tried using a proxy server?

try accessing www.ntlworld.com/broadbandplus

Re: Broadband Plus
 

Not working here either, using an external proxy works though.
Seems like a problem with NTL proxies from here.

Ian

Re: Broadband Plus
 

That link is dead as dodo for me as well. And as this area has just had 6 new proxy servers turned on, after over 12 months of proxy free heaven it is not brilliant, only glad that I am on 3 months free trial of BB+ , what proxies are you using ATM ?

Re: Broadband Plus
 

Working here today - but I know it wasn't yesterday.

Re: Broadband Plus
 

I am not using a specified proxy, and as far as i can remember i go through Swansea 1
(213.105.224.4) can't remember for definate though... i'm working now though so haven't been able to check it since i posted earlier

Re: Broadband Plus
 

Go to this page http://www.ntlworld.com

Do any of the broadband Plus links on the Right hand side work for you?

Re: Broadband Plus
 

Nothing, still dead, both the links within the advertising box on the left and the small text links on the right get instant page not displayed error.

Re: Broadband Plus
 

Just tried again and BB+ is now working again.:)

Re: Broadband Plus
 

It's working here ... oh no! can anyone help?
(Notice the sarcasim?!)

Re: Broadband Plus
 

No, but I did notice the (sp) :D

Re: Broadband Plus
 

:rofl: :rofl: :rofl: :rofl: :rofl: nice one :D

NTL Broadband Plus
 

Hi,

I took up the offer of 3 months free Broadband Plus and it is due to expire today - I was supposed to receive an email offering for me to cancel it but this has not been received.

I phoned up good old C/S who were very unhelpful saying I should cancel online - but there is no option!!

HELP!!

Rick.

Re: NTL Broadband Plus
 

It will cancel automatically.

You should receive an E-Mail shortly asking if you are wanting to continue using it. If you don't reply you won't be charged for it.

Re: NTL Broadband Plus
 

What if he doesn't recieve an e-mail? What if it doesn't cancel automatically? What should he do then?

Re: NTL Broadband Plus
 

The charges will NOT go onto anyones bill unless they specifically authorise it.

Honest.

Re: NTL Broadband Plus
 

OK! It's just that the notion of NTL getting this kind of thing wrong and ending up charging someone for a service when they didn't request it is hardly an unheard of concept....but your word is good enough for me :)

Re: NTL Broadband Plus
 

The free trial has been extended anyway, so not to worry yet.

Re: NTL Broadband Plus
 

Last month it was brought to my attention that I was still paying for a second line although I cancelled it a year ago, I phoned last month, and they said it is now cancelled (again, assured me it wont be on this months bill) and they would refund me the money on to this months bill, still got the line and still paying for something I canelled last year, another phone call I think is needed, with a blazing row on the phone for not getting a simple cancelation correct.

ik

Re: NTL Broadband Plus
 

I got an e-mail last week telling me my three month BBplus trial had been extended.

Re: NTL Broadband Plus
 

Ditto above...anyone actually use it?:pp

Re: NTL Broadband Plus
 

I also got that email - and I'm not signed up for the trial :erm:

Re: NTL Broadband Plus
 

Used it about 3 times when it started - but nothing since.

Re: NTL Broadband Plus
 

I registered with my main CM - but am using the trial CM at the moment so I can't use it (can't be bothered to register the trial CM).

Re: NTL Broadband Plus
 

I got an email along the lines of I've only used it about 3 or 4 times also, they would get more customers if they add Big Brother 5 coverage to it, but then again most people have E4 so maybe not.

Re: NTL Broadband Plus
 

I tried to use it, but it is really hit and miss as to whether you get anything to work correctly. Has anybody done a benchmark as to how much of your 1gig limit would go if you were streaming videos all day.

Re: NTL Broadband Plus
 

it would depend on the quality of the videos but if they were 256kbit it would be approx 2.5gig a day.

Re: NTL Broadband Plus
 

is the trial CM nationwide trial?

Re: NTL Broadband Plus
 

Yes. It got a brief mention in the forum somewhere as I recall.

Re: NTL Broadband Plus
 

Okay, so I used the VideoZone on Broadband plus and despite having a 600k connection the Britney Spears Video (and other's too) Everytime kept stuttering and stalling like Gareth Gates with a bad hair day! Incidently I also use the VideoZone on Realplayer Plus and it's fine on there. I notice that the Video Songs are encoded at a 600kbps bit rate on NTL but only a 250Kbps rate on Realplayer. Hence why NTL's VidZone keeps stalling because I haven't got enough bandwidth from my 600k connection. NTL keep saying though that Broadband Plus is suitable for 600K to 1MB connections. So what are they playing at, encoded Video's at too high a bit rate, I can't downstream them!!! :dozey:

Re: NTL Broadband Plus
 

have you tried increasing the receive buffer?

Re: NTL Broadband Plus
 

I doubt they are encoded by NTL ;)

Re: NTL Broadband Plus
 

correct indeed... all done by the content provider... so it is Videozone that have done it :)

Re: NTL Broadband Plus
 

Do you know how I can do that? :)

Re: NTL Broadband Plus
 

which client is it using? does it use windows media player or realone?

Re: NTL Broadband Plus
 

NTL Broadband Plus (Vidzone) uses Windows Media Player however the same song that was 650kbs earlier this afternoon was now playing @ 476kbs bit rate?? This allowed a smoother, uninterupted playback than perviously.

http://www.vidzone.tv/home.jsp?clien...ipid=0&site=wm

Re: NTL Broadband Plus
 

ok well for future reference...
tools -> options-> performance -> buffer ;)

Re: NTL Broadband Plus
 

Many thanks :)

Re: [merged] Broadband Plus
 

Well I got this today ;

So I guess no more BB+ for me - not that I will miss it much. :)

Your free trial of broadband plus has expired....................
 

Funny that, considering I never even accepted the trial.
Or are they " fishing "?
How many other people in my situation have received the same message from NTL.?

Re: Your free trial of broadband plus has expired....................
 

I received it!! :D

(Thread moved to 'Broadband' Discussion Forum)

Re: Your free trial of broadband plus has expired....................
 

I received a free web-cam last week from marketing for upgrading my BB- thing is I didn't & I haven't been billed either!!:confused:

Re: Your free trial of broadband plus has expired....................
 

Got the message, but then I did sign up for the free trial.. :angel:

Re: Your free trial of broadband plus has expired....................
 

I got the messege. I signed up just to see what they had. Had a laugh and never been back to it

Re: Your free trial of broadband plus has expired....................
 

I was going to ignore the mail - but my wife wants to use it - and she thinks is is worth the cash. :Yikes:

Maybe NTL got it right for some peoples requirements.

Re: [merged] Broadband Plus
 

So I take it no one on this forum at least is taking up the offer to include it on your NTL Phone bill for only £3.99 a month? https://www.cableforum.co.uk/images/local/2004/05/3.gif

Re: Big Brother Interactive - will we get it?
 

I'm currently still in my free trial period of BBPlus and I can't find this content, does anyone know which section its under ?

Cheers

Ian

Re: [merged] Broadband Plus
 

I have subscribed to broadband plus mainly for Vidzone and I added it to my Bill and it worked fine (for a few days) the problem I have now is whenever i go to the url i get the following

Before I call the freephone no can anyone on forums help??

TIA;)

Re: [merged] Broadband Plus
 

when do you get this message? is it when trying to log on to BB plus first of all, or loading a link to a particular partner?

pm me the mac address of your modem, or email address that you registered for BBplus with and i will have a look for you.

MB

Re: [merged] Broadband Plus
 

PM Sent mate
Thanks

It happens when I load the www.ntlworld.com/broadbandplus url

Re: [merged] Broadband Plus
 

Anyone know if BB Plus is working or not, I don't use it a great deal and at the moment I am on my extended (4th) months free trial. I get to the grey page with "Broadband plus has launched" but if I click on the logo in the middle of the screen nothing happens.