Sky One picture freeze!
 

Has anyone experienced picture freezing tonight...I missed the last 10 mins of Haunted cause my STB just froze, I reset 4 times, then got frustrated and went for a beer!

I came back it 5 mins later and it works again, missed the end of my prog though :mad:

Happened tonight at 9.50 - 10pm, complete STB freeze. Reboot it occurs again, I left it on the freeze and eventually unfroze.

Wouldn't it be handy if people actually filled out their location in their profile? Other people would know if they were fed from the same headend and engineers could comment on any problems/work being done.

Warrington ;)

Ok, its not my platform, so I don't know what else is in the same stream, but I doubt it is restricted to a single channel. I have sight of all current national faults and there is nothing affecting Sky One. I think you have a level problem affecting at least one multiplex. If you can wait until tommorow then I should be able to suggest other channels which may be affected.
However, I would record the issue on your VCR, call CS and get a tech out to it.

it seems to work ok now.....I don't watch TV much, an odd program..too busy ;) but the gf says it happens quite often :(

I'll ask her to start making a note of when it occurs?

Warrington is in ex cwc nynex territory remember its been warm over the last few days so probably the datastream amps in the cabs .

Quite normal for NTL in the NW:rolleyes:

Errr... you might have to de-jargon that for some of us...

The amps in the green boxes can be affected by high temperature. The amount of amplification they give can vary with high temperatures. As the amplification varies, the signal levels getting to your box also vary.
As the streetcabs cool the levels should return back to normal.

Is there any fix that would help the customer ventilation for example

Ventillation allows dirt and dust into the cabinets. Catch 22.

Ever since that night I've lost my internet connection a few times and have had to reboot my STB.

Does anyone know what's going on?

I keep losing my internet connection if i rebot my pc sometimes it helps but the stb generally needs rebooting - very annoying when on LIVE!

also i have had my sky one picture freeze once but i generally loose the sound! I lost it on the 500th simpsons epsiode which was very annoying! :( i couldnt get the sound back for ages!

If you keep losing your connection check and note the snr and return power when its working also note the weather .

do this when in fault mode you should see a difference.

Also check that your firewall is allowing the IP to be refreshed

erm how exactly do u do that? how do u check that?

Mines, Up Down Blue for that info but I'm ex-cwc.:)

Why would anyone want to watch SKYONE anyway?The programming lately consists of repetive crap.It might as well be called the STARTREK channel.

Dont worry about the last 10 mins you missed it will be repeated tomorrow or the day after!

Oh that oh rite!

I always thought it should be The Simpsons Channel. Seeing as we're on base pack already, Freeview is getting more attractive by the minute...

Sky One has just the kind of crap that I like - Buffy, Trek, Futurama, Family Guy etc etc!

OTOH, a lot of their evening schedules are full of cheap reality sh*te, and they have way too many ads.

At least with them being part of Murdoch's empire they can afford to import a few first-run shows, most other cable channels showing "traditional" content are showing 100% repeats.

My TV went blank last night right in the middle of Ray & Steph's drunken row in Big Brother! Only C4 and ITV1 seemed to be affected, and were off for about a minute before coming back.

Anyone know what causes this sort of thing?

I had the same thing only for a few seconds though. Thought they'd pulled the plug for a min.;)

I was getting lots of picture and sound break-ups last night whilst trying to watch 'Evolution' (I think it was on one of the Moviemax'es) Status showed lots of "Post RS Errors"

Gave up and watched something else in the end. :(