Horay - Done It !!!!
 

Yipee..... Just called NTL and told them where to shove there p$ss poor service.

The lady I spoke to transfered me to house move's maybe in the vain hope of retaining my custome. I explained that I no longer want the services as of the end of the month. As I suspected the person on the other end was not bothered in the slightest. They gave me the date that the services will be restricted and then told me that necouse I have not given 30 days notice they will have to bill me until the 6th of april..... I could not be bothered to argue ! They did ask me how I found there services. I explained that I have never had a problem with the phone or the tv (apart from the red button marked crash :) ) but that there internet service was useless. She then looked and said. " ah yes - I can see you have contacted technical services several times " - " we have had a lot of problems in the luton area "... She then asked me if I was going to use NTL again...... After I finished wetting myself I explained that I would not touch the BB service agian with a 200 foot barge pole. " I understand " was her reply.......

I did get through within 2 rings though once I had navigated the endless press 1 for this and 2 for that menu's

So thats it I am off. Looking forward to my pipex connection. NTL made no attempt to retain my custom even though my wife and I spend well over £100 a month with them......

Good bye NTL I would like to say its been a plesure but I wont - co's it hasn't

Re: Horay - Done It !!!!
 

good for you

Re: Horay - Done It !!!!
 

Trust we will still see plenty of you Stu.:)

Re: Horay - Done It !!!!
 

Oh yes..... Getting a 20:1 pipex business connection !! Fixed IP - No proxy and no BS from TS :) Yipeeeeeeee

Having a huge " got rid of NTL " part soon - everone invited.... Instead of whack the pinyada it will be whack the cable modem :D

Re: Horay - Done It !!!!
 

Good luck, just remember that the grass might not be greener......

Re: Horay - Done It !!!!
 

You cant go lower than green when you are used to brown :)

Getting sky+ at the new place... Ordered on monday....... Installed allready and a nice job done to !!!!

Edit - gona go for the dg300+ adsl modem - Any comments ?

Re: Horay - Done It !!!!
 

Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
I suppose going to Pipex is cheaper than moving to gods own county.:D

Re: Horay - Done It !!!!
 

Well my family come from yorkshire !!! Moving somewhere else in Luton - Right next to the exchange so the connection should be pretty good :D

Re: Horay - Done It !!!!
 

Good luck Stu,

post us some of those 18ms tracerts when you get setup!

Terry

Re: Horay - Done It !!!!
 

oooo ooooooo I forgot to mention.......

despite giving 30 days notice...
despite ntl sending their debt collectors (no money owed so ????)to remove their two STBs 3 weeks before my service was due to end,

today I GOT A BILL!!!!!!!!!!!!!!!!!!!!!!

amazing!! well done ntl.

proves I made the right decision.

Re: Horay - Done It !!!!
 

Yeah I agree Stu should move to YORKSHIRE. :devsmoke:

I have Pipex, its slower than the BT service I had before. But its cheaper I suppose.

Re: Horay - Done It !!!!
 

Enjoy the lack of proxies - it's the one thing on NTL that annoys me.

Re: Horay - Done It !!!!
 

No proxies here :Dyep, me too :D :rolleyes:




...It's wierd how they can be great in some areas and p*ss poor in others*shakes head*
....good luck Stu :)

Re: Horay - Done It !!!!
 

:PP:

Re: Horay - Done It !!!!
 

Where's a bowing smilie when you want one :D

Re: Horay - Done It !!!!
 

This getts better.... :mad:

About an hour after I phoned NTL and aranged to have the services restricted from the 26th I got a phone call from accounts asking me to pay the bill they have sent me ( the one that has yet to arive ) and the rental up to the 6th april.... I explained to the guy that I had just spoken to them and they are sending a final invoice out on april - "perhaps you should check the noteson my account (tappy tap tap in the background) Oh yes sir... Have just seen the notes on your account". Sorry if we have disturbed you !!! " its a bit late to be sorry I said - perhaps you should check the notes on the customers account before calling and waking them up " So bang went my early night - I had been working since 6:00am....... :mad:

I'l give them one thing.... They are consistant.... Consistantly crap that it :rolleyes:

Re: Horay - Done It !!!!
 

Not long now Stu! :Yes:

Re: Horay - Done It !!!!
 

Nope :)

I am looking forward to it m8 :)

Re: Horay - Done It !!!!
 

:mad: :mad: :afire: :afire: :upyours: :2up: POXY NTL

This takes the p*s..... Have just tried to get into my webmin from work.... No connection - timed out.....

Have just got my brother to go round and check. Got him to ping a test site nothing... All the lights on the cable modem are o.k.

Got him into a dos prompt... Ipconfig /all -----

169. address.... Cant renew - times out... You guesed it !! They have cut of my cable modem service as the familty pack channels are off to :mad: :mad: :mad: WFT !!!!!!! GRRRRRRRRRRRRR

I'm going to stop this post before I use language that will get me banned !!!

Re: Horay - Done It !!!!
 

Stu-are you really that surprised that they can't get even the most basic of task right? :Yikes:

I feel for you, I really do.

Re: Horay - Done It !!!!
 

Update.....

Got the service back on later that day... The person at NTL told me it was becouse I had not paid my latest bill. I asked her if she was refering to the one just sent. Yes she said... I then asked her why I should pay an invoice that I have not recived... I dont know she replied but that's why you were cut off. WTF.........

Never mind only a couple of weeks to go now :)

Re: Horay - Done It !!!!
 

Yeap, Me too :)
I've got my BT Line with Pipex ADSL, complete with competance, working Email and second to none customer service.
I have to say the person I spoke to to cancel everything at NTL was superb and resigned to the fact that another customer was leaving commenting only that "I'll pass that up the line, again!"

Pete.
"I'm going to live forever, or die trying!"
--- Spider Robinson

Re: Horay - Done It !!!!
 

It sure is a nice feeling isn't it? :D

That says it all really. :rolleyes:

Enjoy Pipex! :pp