Weird lost channels!!!
 

I was just watching "Something about Miriam" on Sky 1. It finished and I got a phone call, which I took whilst out of the room. Came back in and the TV had changed channels to 879, some radio station. So I put it on BBC1 or something. Then, while looking round the channel listing, I seem to have lost a load of channels including, sky 1, Sky Movies1, Sky Movies 2 etc. I have some of the other movie channels. Anyone got any ideas what's happened?
I rebooted and they came back, so there's no long term problem, but it's a bit weird for about 10 channels to just disappear, surely? :confused:

Re: Weird lost channels!!!
 

:shrug: v strange

Re: Weird lost channels!!!
 

Miriam, or the lost channels? :D :rofl:

Re: Weird lost channels!!!
 

You lost channels from the EPG? Not actual loss of channels?

Re: Weird lost channels!!!
 

Challenge TV (channel 307) and Bravo (channel 406) have been removed from the EPG.

Anyone know why ntl have done this?

Re: Weird lost channels!!!
 

No issues reported at DMC. No affected boxes there. Try a reboot.

Re: Weird lost channels!!!
 

maybe someone put on the channel reminder it's core radio by the way

Re: Weird lost channels!!!
 

Tried two reboots and they're still gone, My box also changed to 879. :confused:

Re: Weird lost channels!!!
 

The channels were lost from EPG and they couldn't be chosen either. I rebooted before posting and they came back. I just wondered if anyone had any idea why it happened.

Re: Weird lost channels!!!
 

Nope, there's only lil' ol' me here and I had no idea Core even existed.

Re: Weird lost channels!!!
 

maybe a ghost did it :shrug:

Re: Weird lost channels!!!
 

:eek:

Re: Weird lost channels!!!
 

Re: Weird lost channels!!!
 

Tumbleweed which region are you in?

Re: Weird lost channels!!!
 

The Midlands.

Re: Weird lost channels!!!
 

Leicester, Warwick, Coventry, Nottingham are all within the area I would call the Midlands.

If you don't want help then I can stop trying?

Re: Weird lost channels!!!
 

Stafford.

Re: Weird lost channels!!!
 

OK when you have rebooted what channel were you looking at?

Try BBC1, reboot and then check your EPG.

And see I even missed the Midland region you are in!!

Re: Weird lost channels!!!
 

Rebooted for a third time and the channels are still not there. :(
And this time I rebooted the box when it was on BBC1

Re: Weird lost channels!!!
 

OK have you still got channels like Discovery (500) or Cartoon Network (601)?

Re: Weird lost channels!!!
 

Are you keeping the down arrow on the front of the box pressed in as you put the power back on and while it starts up again?

Re: Weird lost channels!!!
 

I've lost Discovery (500).

Cartoon Network is on 600 - Nickelodean is on 601 - both are fine.

Re: Weird lost channels!!!
 

Yeah I've got all other channels (as far as I can tell) apart from Challenge TV (channel 307) and Bravo (channel 406).

Re: Weird lost channels!!!
 

That wouldn't affect the epg or cause channels to be removed completely from the listings.

Its sounding like an entitlements issue.

Re: Weird lost channels!!!
 

Also - it seems to have forgotten a load of my favourites, including Sky News, Sky Cinema (1 & 2), and Sky Sports Extra. There could be more that I haven't noticed.

Re: Weird lost channels!!!
 

No, but that's what I do whenever I have a problem with the box. An engineer who came once told me to do this, so I've always done it that wau. thought that might help him.

Re: Weird lost channels!!!
 

When are they likely to be returning?

Re: Weird lost channels!!!
 

Well, mine came back right after I rebooted. Yours are still gone after a few reboots, so I guess there's probably no definite answer. Hopefully it will have sorted itself out by morning.

Re: Weird lost channels!!!
 

I can't work out why you have lost them!! You may have lost the entitlements, if so then a call to CS is needed. They can refresh them, but I don't see why you have lost them anyway. They're all fine at the DMC ??

Re: Weird lost channels!!!
 

Well if they don't return by tomorrow it looks like I'll have no choice but to ring ntl. Also can anything be done about the constant screen blackouts I get when watching ntl? (Around four blackouts every hour!)

Re: Weird lost channels!!!
 

Sounds like your levels need tweaking as well. CS should be able to get someone round to have a look.

Re: Weird lost channels!!!
 

EDIT -
Just reset the box and both Challenge TV and Bravo have returned. I guess it was just one of those things.
Anyway, thanks for your help.

Re: Weird lost channels!!!
 

I just reset my box and Discovery came back, but now Sky News has gone.

So I reset it again and Sky News came back, but now Discovery has gone again.

Anyone got any ideas what's going on?

Re: Weird lost channels!!!
 

It looks like we did have some problems. Its sorted out now. All missing channels should be back. It didn't affect everyone.