Can browse, but cant ftp or anything else
 

k, this might not be directly related to my NTL Broadband, but I am stuck.

I have a windows server in the states, dedicated server.
To access it I use Terminal Services, and ftp on occasion.
I run my mail server from it as well.

As of this morning, I can't get connected via ftp/terminal services or email but I can browse all the sites that are hosted on the server.
Server company have assured me that they can access via Terminal Services.

I have 1 meg NTL BB through a SMC Barracuda Router (nothing has been changed on my setup for months, other than Windows Updates and AV updates)

Anyone have any idea why I can surf the pages, but cant get to any other ports (apparently) without timing out?

Ta

Re: Can browse, but cant ftp or anything else
 

Have you restricted the address on your windows server that can connect or installed IPSEC?

Re: Can browse, but cant ftp or anything else
 

Had ipsec on it for a long time now, never given me any problems.

Re: Can browse, but cant ftp or anything else
 

Maybe you're not really getting throiugh on the web either: meybe you are getting these pages from the transparent web caches.

Re: Can browse, but cant ftp or anything else
 

no, they are ASP pages, and I can see them updating, as users post etc.

Re: Can browse, but cant ftp or anything else
 

As far as I know NTL have not blocked port 3389 (terminal services). I dont see why you cant connect. Have you changed any of the router settings recently ???

May be worth connecting the cable modem direct to the pc and see if that works.

HTH

Re: Can browse, but cant ftp or anything else
 

will try that now, watch this space!

Re: Can browse, but cant ftp or anything else
 

bah, no joy there, exactly the same problem
thanks tho

Re: Can browse, but cant ftp or anything else
 

Can you telnet to the ip on port 3389 ???

If you want to pm me the ip I will see if I can connect via TS !

Re: Can browse, but cant ftp or anything else
 

never used telnet so dunno
pm'd the ip to you
thanks

Re: Can browse, but cant ftp or anything else
 

Connected fine at my end.....

To telnet - telnet *your ip* 3389

Re: Can browse, but cant ftp or anything else
 

tried it, all I got was a minute's wait and a Connect failed message

So I can browse the web, but that's all I can do, extremely strange

Re: Can browse, but cant ftp or anything else
 

Have sent you another pm - Try to connect to me on the settings I have sent !

Re: Can browse, but cant ftp or anything else
 

Thanks again Stuart, worked fine connecting to you

Re: Can browse, but cant ftp or anything else
 

Got you on both ports to the firewall logs....

Im confused - Have you acidently restricted your ip on the TS machine firewall ???

It makes no sense that I can connect to your server and you can connect to mine but you cant connect to your own........ My head hurts

Re: Can browse, but cant ftp or anything else
 

There is something very odd going on at the moment. I have lost tcp connectivity to one of my servers over the NTL network, I can connect to it fine from other networks. :confused:

Re: Can browse, but cant ftp or anything else
 

I can connect to the server fine via TS - But stew cant ???

He can connect to mine though - WTF is going on... :confused: :confused: :confused:

Re: Can browse, but cant ftp or anything else
 

something very odd is the way I see it as well, I am pretty sure that it's not anything in my configuration or the server config.

Is it possible that a range of ip addresses are banned on a server which is part of the route taken to another server or something wierd like that?

Re: Can browse, but cant ftp or anything else
 

if any one routes through tele-ic-2-so-000-0.inet.ntl.com that could be your problem, its dropping packets all over the place, no idea what it is though...sounds like a backbone link down at telehouse though

Re: Can browse, but cant ftp or anything else
 

Tracert is ...

Tracing route to ***.***.***.*** over a maximum of 30 hops

1 1 ms <1 ms <1 ms ***.***.***.***
2 11 ms 12 ms 10 ms 10.184.111.254
3 12 ms 12 ms 17 ms nott-t2cam1-b-ge-wan41-116.inet.ntl.com [80.4.46
.245]
4 13 ms 12 ms 11 ms not-t2core-b-ge-wan73.inet.ntl.com [80.1.79.205]

5 13 ms 10 ms 12 ms nth-bb-b-so-200-0.inet.ntl.com [62.253.185.37]
6 17 ms 13 ms 14 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]

7 46 ms * * tele-ic-2-so-000-0.inet.ntl.com [62.253.185.86]

8 28 ms 22 ms 24 ms ldn-th-i1-geth3-0.telia.net [195.66.226.48]
9 22 ms 24 ms 24 ms ldn-bb2-pos1-2-0.telia.net [213.248.74.13]
10 102 ms 97 ms 96 ms nyk-bb2-pos6-0-0.telia.net [213.248.65.94]
11 103 ms 103 ms 103 ms ash-bb1-pos5-0-0.telia.net [213.248.80.138]
12 115 ms 116 ms 114 ms atl-bb1-pos0-1-0.telia.net [213.248.80.58]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Re: Can browse, but cant ftp or anything else
 

Tracing route to ***.***.***.*** over a maximum of 30 hops

1 16 ms 31 ms 31 ms cisco.pix.rtnl.rbd [10.0.0.5]
2 15 ms 31 ms 32 ms ***.***.***.***
3 15 ms 32 ms 31 ms lutn-t2cam1-b-ge93.inet.ntl.com [80.4.118.173]
4 15 ms 32 ms 31 ms lutn-t2core-b-ge-wan63.inet.ntl.com [213.107.47.
209]
5 15 ms 31 ms 32 ms nth-bb-b-so-220-0.inet.ntl.com [62.253.188.189]

6 63 ms 31 ms 31 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]

7 63 ms * 47 ms tele-ic-2-so-000-0.inet.ntl.com [62.253.185.86]

8 32 ms 31 ms 47 ms ldn-th-i1-geth3-0.telia.net [195.66.226.48]
9 15 ms 31 ms 32 ms ldn-bb1-pos0-3-0.telia.net [213.248.74.5]
10 16 ms 31 ms 31 ms ldn-bb2-pos0-0-0.telia.net [213.248.64.162]
11 156 ms 94 ms 141 ms nyk-bb2-pos6-0-0.telia.net [213.248.65.94]
12 109 ms 141 ms * ash-bb1-pos5-0-0.telia.net [213.248.80.138]
13 109 ms 125 ms 125 ms atl-bb1-pos0-1-0.telia.net [213.248.80.58]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.

Re: Can browse, but cant ftp or anything else
 

Can he and you do a tracert and see if there is anything in common. I can ping my server but I cannot get any tcp traffic to it. Not tried UDP.

This is the NTL section of my route to my server;

2 30 ms 9 ms 8 ms 10.145.239.254
3 8 ms 9 ms 9 ms nott-t2cam1-b-ge-wan42-122.inet.ntl.com [80.4.46.201]
4 8 ms 11 ms 13 ms not-t2core-b-pos41.inet.ntl.com [80.1.79.189]
5 13 ms 10 ms 30 ms nth-bb-b-so-200-0.inet.ntl.com [62.253.185.37]
6 11 ms 12 ms 32 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]
7 * * 42 ms tele-ic-2-so-000-0.inet.ntl.com [62.253.185.86]
8 14 ms 12 ms 11 ms linx1.lon1.as8553.net [195.66.224.126]

Re: Can browse, but cant ftp or anything else
 

its not just droping for me then....glad to se that

Re: Can browse, but cant ftp or anything else
 

So how can I TS to his server but he cant ????? :confused: :confused: :confused:

Re: Can browse, but cant ftp or anything else
 

and vice versa

Re: Can browse, but cant ftp or anything else
 

All the tracerts seem the same - What the hell is going on ??????

Re: Can browse, but cant ftp or anything else
 

Tracing route to newswww.bbc.net.uk [212.58.226.40]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.100.101
2 55 ms 58 ms 77 ms 172.28.167.254
3 35 ms 66 ms 16 ms lutn-t2cam1-b-ge92.inet.ntl.com [80.4.118.129]
4 73 ms 23 ms 59 ms lutn-t2core-b-ge-wan64.inet.ntl.com [213.107.47
213]
5 15 ms 132 ms 25 ms nth-bb-b-so-220-0.inet.ntl.com [62.253.188.189]
6 25 ms 12 ms 18 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]
7 82 ms * * tele-ic-2-so-000-0.inet.ntl.com [62.253.185.86]
8 23 ms 13 ms 13 ms 212.58.239.217
9 91 ms 12 ms 13 ms news.bbc.co.uk [212.58.226.40]



/me poinst to hop 7 on everyones traces

Re: Can browse, but cant ftp or anything else
 

tele-ic-2-xxx will always look bad in tracerts because it gives replying to pings a low priority.

However - in this case it does seem to be the prime suspect because my servers that I can connect to do not route via it.

Re: Can browse, but cant ftp or anything else
 

But is there any way to change how you are routed?

Re: Can browse, but cant ftp or anything else
 

Sadly not my m8 ..... Anyone know any cisco core router passwords ??

conf t - anyone :D

Re: Can browse, but cant ftp or anything else
 

anyone got a 10pence for their meter then?

Re: Can browse, but cant ftp or anything else
 

Lol - I dont think that will help - It must be that router but why the hell can I get to it. Keyser had a go and he could get to both mine and stew's ????

Re: Can browse, but cant ftp or anything else
 

create him an acount so he can vpn through you stu :D

Re: Can browse, but cant ftp or anything else
 

Not a bad idea but I dont fancy changing my pix config at this time of night........ Its the time when you type copy start run instead of copy run start :D

Re: Can browse, but cant ftp or anything else
 

Oh ya bugger i was just about to point out your obvoius mistake there lol, speaking of time im gonna hit the sack and hope this [EDIT]blloby - lol i can spell...really [/EDIT] packet los is better by tomorrow, im having withdrawels from battlefield not played since sat :eek: :D :rolleyes:

Re: Can browse, but cant ftp or anything else
 

Cool - se you tommorow with a nice new nic :D

Re: Can browse, but cant ftp or anything else
 

Hmm, well my apologies to tele-ic-2 because it is not the culprit.

My tcp packets are getting to my server ok - but they are not getting back.

They take a totally different route back to me ;

1 <10 ms <10 ms <10 ms 81.201.128.3
2 <10 ms <10 ms <10 ms s4-0.man2.as8553.net [195.10.255.2]
3 <10 ms <10 ms <10 ms mana-ic-1.inet.ntl.com [212.121.32.48]
4 <10 ms <10 ms <10 ms man-bb-b-so-110-0.inet.ntl.com [62.253.188.73]
5 * * <10 ms man-bb-a-ae0-0.inet.ntl.com [62.253.187.177]
6 <10 ms 16 ms 16 ms lee-bb-b-so-700-0.inet.ntl.com [62.253.185.194]
7 <10 ms 16 ms <10 ms lee-bb-a-ae0-0.inet.ntl.com [62.253.187.185]
8 <10 ms 15 ms 16 ms not-t2core-a-pos51.inet.ntl.com [62.253.188.34]
9 <10 ms 16 ms <10 ms nott-t2cam1-a-ge-wan32.inet.ntl.com [80.1.79.62]
10 <10 ms 15 ms <10 ms nott-basf-ubr-3-ge10.inet.ntl.com [80.4.46.70]
11 16 ms 15 ms 16 ms cpc1-basf3-4-0-custxxx.nott.cable.ntl.com [81.96.162.xxx]

Sitting on my server I can send tcp packets out to my IP address - but they never arrive :(

Re: Can browse, but cant ftp or anything else
 

so does anyone know if this sort of problem gets resolved over time, or if there is any way to get over it?

Re: Can browse, but cant ftp or anything else
 

Pass..... I am still able to access this morning :confused:

I cant see why my packets are making it and yours are not.........

I wonder if you have an invalid TTL ???????

Re: Can browse, but cant ftp or anything else
 

It's not fixed yet.

Re: Can browse, but cant ftp or anything else
 

I'm using a dialup to my server and it works fine (if you can call 56k to a windows server fine). I really hope this gets sorted out fast.
You still got the prob as well pem?

Re: Can browse, but cant ftp or anything else
 

well I cant get to webhosting.com

check this tracert

Tracing route to www.webhostingtalk.com [69.20.37.114]
over a maximum of 30 hops:

1 9 ms 10 ms 9 ms 10.146.151.254
2 11 ms 15 ms 9 ms leic-t2cam1-a-ge96.inet.ntl.com [80.7.30.17]
3 16 ms 14 ms 38 ms not-t2core-a-ge-wan63.inet.ntl.com [80.1.79.69]

4 14 ms 11 ms 29 ms lee-bb-a-so-300-0.inet.ntl.com [62.253.185.33]
5 46 ms 18 ms 17 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]

6 19 ms 22 ms 18 ms tele-ic-1-so-000-0.inet.ntl.com [62.253.185.82]

7 98 ms 100 ms 106 ms lndnuk1icx1.wcg.net [195.66.224.105]
8 101 ms 101 ms 104 ms nycmny2wcx2-oc12.wcg.net [64.200.87.149]
9 101 ms 102 ms 99 ms hrndva1wcx2-oc48.wcg.net [64.200.240.46]
10 103 ms 106 ms 103 ms hrndva1wcx1-pos11-1.wcg.net [64.200.89.25]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 97 ms 95 ms 97 ms 69.20.37.114

Re: Can browse, but cant ftp or anything else
 

tracert to other box which I talked about in my ssl thread, this is the ssl site and box I have ssh access on

over a maximum of 30 hops:

1 21 ms 19 ms 19 ms 10.146.151.254
2 10 ms 29 ms 39 ms leic-t2cam1-a-ge96.inet.ntl.com [80.7.30.17]
3 50 ms 19 ms 29 ms not-t2core-a-ge-wan63.inet.ntl.com [80.1.79.69]

4 20 ms 19 ms 19 ms lee-bb-a-so-200-0.inet.ntl.com [62.253.188.33]
5 40 ms 19 ms 19 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]

6 40 ms 39 ms 39 ms tele-ic-1-so-000-0.inet.ntl.com [62.253.185.82]

7 20 ms 49 ms 30 ms LINX.LON-1-eth110.uk.lambdanet.net [195.66.224.9
9]
8 40 ms 39 ms 39 ms D-2-pos200.de.lambdanet.net [217.71.96.165]
9 40 ms 39 ms 79 ms HH-4-pos110.de.lambdanet.net [217.71.105.70]
10 50 ms 69 ms 49 ms COP-1-atm030-732.dk.lambdanet.net [81.209.173.18
]
11 50 ms 49 ms 59 ms jay.net-COP.dk.lambdanet.net [81.209.173.82]
12 * * * Request timed out.
13 110 ms 69 ms 79 ms 81.7.144.10
14 64 ms 54 ms 67 ms x.x.x.x
Trace complete.

Re: Can browse, but cant ftp or anything else
 

Yes. The tcp syn packets are getting to the server, and the syn-acks are being sent back - but they seem to get lost somewhere on the return journey - so no connection is established.

Re: Can browse, but cant ftp or anything else
 

How can I get to the server though ????

I am following a nearly identical route to Stew :confused:

And that includes the suspected router.

Re: Can browse, but cant ftp or anything else
 

I'm goin mental here, using a flaming dialup modem now! aaaaaah mama

Anyway, the company who provide my server have assured me that there's nothing wrong at their end, but that ...

The upstream says they are blocking UDP , but they say that Terminal services or FTP shouldn't be effected. That's why your trace stopped , due to them blocking UDP packets.

hope that makes sense to somebody, cos it means nothing to me, I'm only a programmer

Re: Can browse, but cant ftp or anything else
 

Have sent you a pm m8......

I want to try some tests from here !

Re: Can browse, but cant ftp or anything else
 

pm back atcha

Re: Can browse, but cant ftp or anything else
 

I had a similar problem to you with my Windows Server 2003 box not being able to connect to any FTP sites. I could browse the internet fine, I just could not use FTP. I discovered that it was ICS on my box which was stopping it, once I had turned ICS off, I could connect to FTP sites.

Re: Can browse, but cant ftp or anything else
 

As far as I am aware I am not using ICS, I've got the cable modem going into an SMC Barracuda and from there to the pc.

It worked until around 10 or so yesterday, then zilch ever since.
Thanks tho.

Re: Can browse, but cant ftp or anything else
 

Perhaps you missed my post yesterday - the return path from the server back to me appears to me totally different to the forward path. The failure began here just after 1:15pm - all connectivity was lost for about a minute and then just the problem I (still) have now.

Re: Can browse, but cant ftp or anything else
 

here's a traceroute from my server (thanks to the company) back to me....

1 <10 ms <10 ms <10 ms 209.51.132.137
2 110 ms 210 ms 130 ms ATL-CORE-A.gnax.net [209.51.131.77]
3 <10 ms <10 ms <10 ms globalxing-aleron-telia-ibis7.gnax.net [209.51.1
30.34]
4 <10 ms <10 ms 10 ms border1-core1-gm.ATL.national-net.com [66.115.12
8.45]
5 <10 ms <10 ms <10 ms 213.248.90.33
6 20 ms 10 ms 10 ms ash-bb1-pos1-0-0.telia.net [213.248.80.57]
7 20 ms 20 ms 20 ms nyk-bb2-pos7-0-0.telia.net [213.248.80.137]
8 90 ms 91 ms 90 ms ldn-bb2-pos6-0-0.telia.net [213.248.65.93]
9 90 ms 91 ms 100 ms ldn-bb1-pos0-2-0.telia.net [213.248.65.173]
10 90 ms 90 ms 91 ms ldn-b1-pos3-0.telia.net [213.248.74.6]
11 280 ms 281 ms 290 ms 195.66.224.25
12 101 ms 90 ms 100 ms lng-bb-a-so-220-0.inet.ntl.com [62.253.185.121]

13 100 ms 101 ms 90 ms lng-bb-b-ae0-0.inet.ntl.com [62.253.185.234]
14 100 ms 90 ms 101 ms win-bb-a-so-600-0.inet.ntl.com [213.105.172.133]

15 90 ms 100 ms 100 ms bir-bb-b-so-000-0.inet.ntl.com [62.253.185.141]

16 100 ms 90 ms 90 ms bir-bb-a-ae0-0.inet.ntl.com [62.253.185.153]
17 100 ms 90 ms 100 ms nth-bb-b-so-100-0.inet.ntl.com [62.253.185.105]

18 100 ms 110 ms 170 ms not-t2core-b-pos31.inet.ntl.com [62.253.185.38]

19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.

Re: Can browse, but cant ftp or anything else
 

might have been around the same time for me actually Pem, I forgot, I was out all morning yesterday, so around 1:15 would be about right.

Did someone trip over the hamster wheel at one of the routers or something maybe?

Re: Can browse, but cant ftp or anything else
 

WTF - Now I cant get to the server - Is it still up Stew ???

Re: Can browse, but cant ftp or anything else
 

yep,
http://www.mp3unsigned.com is one of the sites on it

Re: Can browse, but cant ftp or anything else
 

I can get to that no problem...... I can now TS to it as well.......

Me confuzled :confused:

Re: Can browse, but cant ftp or anything else
 

I've been asked the following, from my server centre.

Can you find out if your provider is blocking anything coming back?

Anyone know where at NTL I could contact to find this out?

Re: Can browse, but cant ftp or anything else
 

guys seeing as I am lucky to have ssh on the target box I initiated a ssh connection from another box I have ssh on (essentially relayed to it) and have ran a traceroute from the target to me.

2 problems, hop 11 and the fact it never finishes the route (firewall disabled at home during this test)

traceroute to blah, 30 hops max, 38 byte packets
1 jaynet.nmnet.dk (81.19.252.1) 0.219 ms 0.222 ms 0.182 ms
2 81.7.144.9 (81.7.144.9) 7.923 ms 7.961 ms 7.782 ms
3 gsr-dixpeer2.jay.net (81.7.128.11) 8.764 ms 9.376 ms 8.701 ms
4 67.17.161.13 (67.17.161.13) 10.219 ms 9.193 ms 9.099 ms
5 pos0-0-2488M.cr2.CPH1.gblx.net (67.17.65.181) 9.617 ms pos8-0-2488M.cr1.CPH1.gblx.net (67.17.65.197) 11.567 ms 9.673 ms
6 so0-0-0-2488M.cr2.LON3.gblx.net (67.17.64.38) 40.581 ms 43.151 ms 40.523 ms
7 so7-0-0-2488M.ar2.LON3.gblx.net (67.17.66.30) 40.521 ms 40.444 ms 40.198 ms
8 sl-bb21-lon-1-3.sprintlink.net (213.206.131.25) 42.003 ms 40.974 ms 41.636 ms
9 sl-gw11-lon-15-0.sprintlink.net (213.206.128.59) 40.191 ms 41.879 ms 40.605 ms
10 sle-ntl-2-0.sprintlink.net (213.206.159.246) 45.820 ms 45.218 ms 44.885 ms
11 * * *
12 lee-bb-b-so-700-0.inet.ntl.com (62.253.185.194) 48.347 ms 47.258 ms 45.670 ms
13 lee-bb-a-ae0-0.inet.ntl.com (62.253.187.185) 62.592 ms 45.531 ms 45.796 ms
14 not-t2core-a-pos51.inet.ntl.com (62.253.188.34) 47.464 ms 47.375 ms 49.026 ms
15 leic-t2cam1-a-ge-wan31.inet.ntl.com (80.1.79.70) 50.728 ms 47.945 ms 47.790 ms
16 leic-leic-ubr-2-ge10.inet.ntl.com (80.7.30.18) 50.148 ms 51.571 ms 50.050 ms
17 * * *
18 * * *

this has been going on well over 48 hours now, justanothernoob can you look into this?

Re: Can browse, but cant ftp or anything else
 

I'm having what appears to be the same problem
I have a linux server based in Manchester
From my NTL Cable modem connection
I cannot connect via FTP, SSH, https or email but I can browse the web with http
If I disconnect my Cable modem and use an old 56k dial-up connection everything is fine. but so very very slow.
After hours on the phone to NTL yesterday they sent an engineer today to replace the Modem! a real nice guy who went through the motions of customer relations but it didn't solve the problem.

I have contacted 8 other people in my location who I know use NTL CM and the same server for email,
7 of them don't have a problem but 1 does including me so thats errr.... 2 people with the same problem in the Grimsby area.

below is a tracert from my system, with and without a router connected.

02/17/04 15:37:54 Fast traceroute ...
1 172.24.207.254 11ms 8ms 8ms TTL: 0 (No rDNS)
2 80.4.47.165 14ms 30ms 10ms TTL: 0 (nott-t2cam1-a-ge-wan51-129.inet.ntl.com ok)
3 80.1.79.57 14ms 14ms 12ms TTL: 0 (not-t2core-a-ge-wan71.inet.ntl.com ok)
4 62.253.185.33 14ms 18ms 12ms TTL: 0 (lee-bb-a-so-300-0.inet.ntl.com ok)
5 62.253.185.101 16ms 17ms 12ms TTL: 0 (nth-bb-b-so-000-0.inet.ntl.com ok)
6 213.105.172.14 18ms 16ms 17ms TTL: 0 (pop-bb-a-so-100-0.inet.ntl.com ok)
7 62.253.185.86 46ms * * TTL: 0 (tele-ic-2-so-000-0.inet.ntl.com ok)
8 213.160.97.41 30ms 48ms 145ms TTL: 0 (ntl-gw.telecomplete.net ok)
9 193.0.255.230 24ms 23ms 22ms TTL: 0 (r1.tcw.telecomplete.net fraudulent rDNS)
10 No Response * * *
================================================== =========
2/17/04 17:52:35 Fast traceroute
Command tracert ...

1 192.168.123.254 2ms 1ms 1ms TTL: 0 (No rDNS)
2 172.24.207.254 37ms 12ms 10ms TTL: 0 (No rDNS)
3 80.4.47.229 11ms 11ms 13ms TTL: 0 (nott-t2cam1-b-ge-wan51-129.inet.ntl.com ok)
4 80.1.79.189 16ms 20ms 14ms TTL: 0 (not-t2core-b-pos41.inet.ntl.com ok)
5 62.253.185.37 15ms 15ms 14ms TTL: 0 (nth-bb-b-so-200-0.inet.ntl.com ok)
6 213.105.172.14 18ms 18ms 16ms TTL: 0 (pop-bb-a-so-100-0.inet.ntl.com ok)
7 No Response * * *
8 213.160.97.41 16ms 18ms 15ms TTL: 0 (ntl-gw.telecomplete.net ok)
9 193.0.255.230 * 35ms 34ms TTL: 0 (r1.tcw.telecomplete.net fraudulent rDNS)
10 No Response * * *

Re: Can browse, but cant ftp or anything else
 

Anyone have any suggestions as to how to circumvent this in any way?

Re: Can browse, but cant ftp or anything else
 

Just rang NTL at 10:57am
They say the service report team haven't even looked at my problem yet
I will have to wait 48 hours

Looks like I'll have to get a 56k modem for my main system since it's the only way I can connect to ftp, ssh or https

Re: Can browse, but cant ftp or anything else
 

JANooB is aware of the problem - I spoke to him about it on MSN yesterday - but he wasn't at work. He said he would have a look today.

Re: Can browse, but cant ftp or anything else
 

I can't ftp or collect emails from one server with the NTL CM but I can
with a 56k modem using NTL 1p/min.
however I can ftp, collect emails etc with the same NTL CM no problem from
another server that I have.

NTL say that DU's use different routes to CM's
so to my mind it has to be an NTL CM routing problem
yet other people less than 1 mile from me using NTL CM same flavour and my
mail servers
are not having any problems.

what the NThelL is going on.

this for me is the first major problem I have had with NTL.
I didn't consider the web proxy issue much of a problem since it easy to switch them in browsers but I can't think of a work around for this.

Re: Can browse, but cant ftp or anything else
 

Just checked and connectivity returned for me at approx 11:05am this morning. :D

Re: Can browse, but cant ftp or anything else
 

Arrh NTL thank goodness
at 12:17 it's back, it would be interesting to know what it was.
hardware, software, typo ....

Re: Can browse, but cant ftp or anything else
 

Who is JANooB ?
do we have JANooB to thank for sorting this out
if so thanks JANooB

Re: Can browse, but cant ftp or anything else
 

Back working for me again, woohooo

THanks to the folks on here who have been supportive, specially Stuartbe
cheers

Re: Can browse, but cant ftp or anything else
 

No problem m8 :)

Just out of interest can you please post the tracert as it is now so we can compare.....

Thanks

Re: Can browse, but cant ftp or anything else
 

Here you go..

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>cd \

C:\>tracert MYSERVERIP
Tracing route to MYSERVERIP over a maximum of 30 hops

1 1 ms <1 ms <1 ms ME
2 12 ms 9 ms 8 ms 10.184.111.254
3 12 ms 10 ms 9 ms nott-t2cam1-b-ge-wan41-116.inet.ntl.com [80.4.46
.245]
4 9 ms 16 ms 17 ms not-t2core-b-ge-wan73.inet.ntl.com [80.1.79.205]

5 12 ms 15 ms 11 ms nth-bb-b-so-200-0.inet.ntl.com [62.253.185.37]
6 16 ms 16 ms 16 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]

7 49 ms * 46 ms tele-ic-2-so-000-0.inet.ntl.com [62.253.185.86]

8 22 ms 23 ms 22 ms ldn-th-i1-geth3-0.telia.net [195.66.226.48]
9 23 ms 21 ms 24 ms ldn-bb2-pos1-2-0.telia.net [213.248.74.13]
10 97 ms 95 ms 98 ms nyk-bb2-pos6-0-0.telia.net [213.248.65.94]
11 103 ms 104 ms 102 ms ash-bb1-pos5-0-0.telia.net [213.248.80.138]
12 116 ms 116 ms 114 ms atl-bb1-pos0-1-0.telia.net [213.248.80.58]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * *

Re: Can browse, but cant ftp or anything else
 

Hmmmmmm. Doesn't look all that different to me...

I think the return path was the problem as Pem pointed out !

Oh well - At least its working now :)

Justanothernoob - Did you throw the magic switch ?

Re: Can browse, but cant ftp or anything else
 

mine now looks the same as others in my area who did not have a problem


1 192.168.123.254 2ms 1ms 2ms TTL: 0 (No rDNS)
2 172.24.207.254 12ms 11ms 9ms TTL: 0 (No rDNS)
3 80.4.47.229 21ms 12ms 15ms TTL: 0 (nott-t2cam1-b-ge-wan51-129.inet.ntl.com bogus rDNS: host not found [authoritative])
4 80.1.79.189 13ms 42ms 14ms TTL: 0 (not-t2core-b-pos41.inet.ntl.com ok)
5 62.253.185.37 34ms 15ms 19ms TTL: 0 (nth-bb-b-so-200-0.inet.ntl.com bogus rDNS: host not found [authoritative])
6 213.105.172.14 20ms 20ms 15ms TTL: 0 (pop-bb-a-so-100-0.inet.ntl.com bogus rDNS: host not found [authoritative])
7 62.253.185.86 * 47ms * TTL: 0 (tele-ic-2-so-000-0.inet.ntl.com bogus rDNS: host not found [authoritative])
8 213.160.97.41 16ms 16ms 16ms TTL: 0 (ntl-gw.telecomplete.net ok)
9 193.0.255.230 23ms 34ms 22ms TTL: 0 (r1.tcw.telecomplete.net fraudulent rDNS)
10 213.160.121.2 24ms 23ms 22ms TTL: 0 (dsvr-gw.cust.telecomplete.net ok)

Re: Can browse, but cant ftp or anything else
 

it is still broken for me, did he just fix for list of users you sent him pem? or was it a global problem

Re: Can browse, but cant ftp or anything else
 

got a 3rd site now that doesnt work, its defenitly not fixed for me.

Re: Can browse, but cant ftp or anything else
 

Um, I never said he fixed it - just that I spoke to him about it yesterday and he said he'd try and have a look today and pass it to the NMC if necessary. :)

Re: Can browse, but cant ftp or anything else
 

hmmmmmmmmm .......... :D


.......... mutters something about kicking someone ....... ;)

Re: Can browse, but cant ftp or anything else
 

Sorry,
Thanks to pem for the nudge to JANoob :wavey:

Re: Can browse, but cant ftp or anything else
 

DOH!
Pem was a star as well, I'd click his rep button, but since I already did, it won't let me!

Group hug

Re: Can browse, but cant ftp or anything else
 

Is your rep. disabled ? If it is then it will only display a comment and it wont change the rep total.

Re: Can browse, but cant ftp or anything else
 

I added to pem's rep thnx for telling justanoob, shame he hasnt replied to this thread tho :(

Re: Can browse, but cant ftp or anything else
 

I am sure he will when he finds out what is going on !

Re: Can browse, but cant ftp or anything else
 

no, its not disabled, I already ticked him , so cant again until I spread some love or somethin like that

Re: Can browse, but cant ftp or anything else
 

Has that rep helped ?

Edit : ahh - now your green !

Re: Can browse, but cant ftp or anything else
 

cack, my connection has gone belly up again. Anyone else got the same problem?

Re: Can browse, but cant ftp or anything else
 

mine has gone again too.
I hope it's not off for days again.:bigcry:

Re: Can browse, but cant ftp or anything else
 

stewh mine never got fixed when everyone else's did so yes I got the same problem ://

nearly 3 days now :(

Re: Can browse, but cant ftp or anything else
 

I'm on the phone with some NTL woman, but she is about as helpful as me throwing my cable modem out the window

Re: Can browse, but cant ftp or anything else
 

This is frustration beyond belief, I'm too far from a BT exchange to get a decent ADSL connection speed, so I'm stuck with NTL, who appear to go out of their way NOT to be helpful.

I was just asked to mail in my tracert, as it was too awkward to take notes while on the phone! What the hell is that?????

Fortunately I was able to convince her that email was a viable alternative, but it took her 5 minutes to receive the email, thanks to NTL's disgusting mail service.

She then thanked me for informing them of the fault, bye bye

(Sorry, just needed to vent there)

Re: Can browse, but cant ftp or anything else
 

FYI - it failed again at 17:41 this afternoon :( - same pattern as tuesday - connectivity to various servers lost for about a minute and then all returned accept the connection to the same problem server. It's like something in the network switched over this morning and has now switched back.

Oh well - I'm off to London shortly - lets see if it's still bust when I return tomorrow night.

Judging by the people affected I would say it may be in the Nottingham network somewhere.

Re: Can browse, but cant ftp or anything else
 

Still nothing
anyone else with the same problem?

Re: Can browse, but cant ftp or anything else
 

Sorry for not replying earlier, replied in PM to at least one of you.

I have a pretty good idea what the issue is now, was working on it earlier, will be either trying to fix or escalating tomorrow. Sorry for the inconvenience all, tricky one, crossed fingers all will be well tomorrow.

Re: Can browse, but cant ftp or anything else
 

I'll cross my fingers, toes in fact everthing for you to get it fixed.
just curious, in simple terms what do you think happened?

Re: Can browse, but cant ftp or anything else
 

thanks for the feedback

Re: Can browse, but cant ftp or anything else
 

now I cant even browse to the sites on my server, can anyone get to the site on my sig?

Re: Can browse, but cant ftp or anything else
 

I can .......

Sorry m8 - I dont think that is what you wanted to hear !

Re: Can browse, but cant ftp or anything else
 

thats ok, thanks, so long as it wasn't my server going belly up as well! hehehehehe

Re: Can browse, but cant ftp or anything else
 

Nope - still up and I can ts to it as well !

Re: Can browse, but cant ftp or anything else
 

swap houses with you?

Re: Can browse, but cant ftp or anything else
 

I would not do that to you.... The wife and dog come with the house :D

Re: Can browse, but cant ftp or anything else
 

ditto on the wife and dog

Re: Can browse, but cant ftp or anything else
 

stewh I cant reach it but that is no surprise, is this server hosted in the uk because this is really weird.

sites cant reach
1 - denmark
2 - uk (if yours is uk)
1 - usa