Cable Modem Setup Without the Broadjump CD !
 

How to set up your broadband connection without the cd.

N.B. this only applies to stand alone cable modems and assumes the use of windows 2000 or xp. The procedure for windows 98 is slightly different †“ Please post for assistance.

Firstly I recommend that you donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t use the usb cable to connect the modem. The Ethernet connection will give you better performance. If you donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t have an Ethernet card in your system you can pick one up and fit it for around £10.00

The first step is to temporarily disable any firewall software on your pc. Firewallââ‚à ƒâ€šÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s can create problem with getting a lease and halt the registration process. You now need to power down both the pc and the cable modem.

Connect the Ethernet cable from the modem to the pc. Now power up the cable modem and let it settle down 5-10 Minutes. Once the cable modem is ready you can power up the computer.

When the computer has booted into windows click on start then run. In the box type command.com and press enter. In the black box type ipconfig /all †“ you will see a
String of information and all the adaptors in the system. Look for the Ethernet adaptor on the list. You should see under the entry †œ ip address †œ a number. This is your ip address. If the number is all 0â₠¬ÃƒÆ’¢â€žÂ¢s or has an address starting 169 then you need to type the following. Ipconfig /release †“ wait 10 seconds and then type ipconfig /renew. You should see a message confirming that a new address has been obtained.

You now need to open a browser window and check that you donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t have a proxy set. To do this click on tools, internet options and then connections. Now click on the lan settings button and make sure that nothing is ticked. Click o.k. and type the following into the
Address bar at the top https://autoreg.autoregister.net/ . This will take you to the registration page. You will need the mac address of the cable modem (on the underside of the modem) the pin number on the letter you received from NTL and one of the following serial numbers †“ for a set top box †œntl-ct8-cb487 †œ †“ for a stand alone cable modem †œntl-ct8-cj486 †œ Follow the onscreen instructions and presto †“ You will be up and running. - Dont forget to re-enable your firewall and update windows with all the patches from the windows update site.

Guide updated on 20/02/04 †“ thanks to the following members for there input †“ Jimbo, Debsy42 and Sociable.

Re: Cable Modem Setup Without the Broadjump CD !
 

Thanks Stuart, I'll make this sticky... Do you think it is better if I place 'Broadjump' before CD in the title, so people searching for help on this can find this thread easy? :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Sure - go for it m8

I only hope it helps out some people and saves them from the evil of the NTL broadjump cd :D

Re: Cable Modem Setup Without the Broadjump CD !
 

Great Post Stuart.

Can't rep ya again though as only just done so in another thread. :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Might be a good idea to send this to NTLi after including any issues which arise in this thread. :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Thats the plan in the end.....

I need to write two more guides on setting up a web and mail server first and then I will post them.... May need a bit of help putting them together though......My spelling and gramer is not the best :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Top post Stu :tu: can I just add my bit :erm:

Not sure if just a NW thing but you have to enter a serial number, it's "ntl-ct8-cj486" in the registration process for cable modem

NB for stb registration it's "ntl-ct8-cb487"

Re: Cable Modem Setup Without the Broadjump CD !
 

Doh... Thanks Debsy --- Forgot that one !!!!!

You will have no problem remembering these things now that you are old :D

* Runs Away And Hides *

Re: Cable Modem Setup Without the Broadjump CD !
 

:eek: I'll forgive you

but

given chance will give you a slap with my walking stick whilst running you over with my zimmer frame (God bless Dame Thora, she's now become an inspiration in my life :tu: )

Re: Cable Modem Setup Without the Broadjump CD !
 

:D too late - lesleyann's already done it !! :D

Re: Cable Modem Setup Without the Broadjump CD !
 

Do you mean 169 instead of 64, or am I missing something?

Re: Cable Modem Setup Without the Broadjump CD !
 

169.
64.

both are autoasighned addresses in windows.

Re: Cable Modem Setup Without the Broadjump CD !
 

My Windows XP and Linux installs will default to 169.x.x.x.

Re: Cable Modem Setup Without the Broadjump CD !
 

I am sure I have seen ip's on 64. on 2k boxes when the cable was disconected ect....

Will check tonight ..... I will add the 169 range to the post...

Thanks Guys :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Yes that is down to the 169.xxx.xxx.xxx being the default address assigned when no valid DHCP server can be detected but the network link is actually showing as working. (I think)

RDHW would be able to explain that better I'm sure. :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Have to say I've never seen a 64 before but I'm always willing to learn ;)

Re: Cable Modem Setup Without the Broadjump CD !
 

My apologies all - I have just checked.... I was thinking of a default subnet number on cisco gear........

169. is the correct range for auto asig......

:zzz: need more sleep :)

Re: Cable Modem Setup Without the Broadjump CD !
 

many people have problems with software "correct connect".....because it did me no favours..but then an ntl guy anylised my 'ware' on my computer and told me to take the spyware he off....and its worked perfectly ever since:D


but yes i definetely agree. the software doesnt do anything apart from surveying ur connection

Re: Cable Modem Setup Without the Broadjump CD !
 

I cant see the advantage of the software at all - I think its just for noobs to help with install.

I believe in keeping software to a minimum on a pc system !

Re: Cable Modem Setup Without the Broadjump CD !
 

Thanks for changing the text on my first post mods/admins

Have I missed anything else guys ?

Re: Cable Modem Setup Without the Broadjump CD !
 

great post.

I am all for ethernet over usb, but seems I have been forced to use usb for my cable modem (only thing stopping me disabling usb on my system). When I tried to use ethernet for my modem it was stuck on a 169.x ip address I tried ip /release and ip /renew, but nothing ever happened and this was with the firewall turned off.

Now I can't remember exactly what I did because this was months ago and to be honest it has been working fine on usb, but I would like to give ethernet another shot, in ethernet is the modem still supposed to appear in device manager and you setup the ip on the cable modem device (same as usb) or do you get the ip address assigned to the ethernet card, last time I tried I think it wasn't listed in device manager and I was using release and renew on the ethernet card.

Thanks

Re: Cable Modem Setup Without the Broadjump CD !
 

no it wont show in device manager , just your nic will :)

Re: Cable Modem Setup Without the Broadjump CD !
 

then this means I followed the correct procedure last time, I did ip/renew and the returned error was the dhcp server failed to renew your ip address.

Re: Cable Modem Setup Without the Broadjump CD !
 

it could be that it was just bad timing as i had a lot of dhcp errors a while ago and this has now cleared up :)

Re: Cable Modem Setup Without the Broadjump CD !
 

I have had the self same thing...............installed win xp but now am stuck with a 169 IP address although to be honest it connects so much better now i've got rid of win me im happy as a sand boy connecting through USB.......still would like to know how i can fix it

Re: Cable Modem Setup Without the Broadjump CD !
 

1. make sure that you have powered down the cable modem for 10-15 mins and then powered up and let it settle down before you switch from usb to ethernet.

2. Ensure that the xp firewall or any firewall for that matter is disabled or the ubr (the ubr routes the dhcp requests) is in the trusted zone.

HTH

Re: Cable Modem Setup Without the Broadjump CD !
 

All Stand Alone Cable Modems (SACM) need to bind themselves to the new Ethernet connection by having a full reboot of the modem by powering down and then connecting the ethernet cable and powering back up the modem. This associates the modem with the Ethernet card (NIC). This process has to be repeated any time the connection is changed either to or from USB or simply from one NIC to another.

One option if you are stuck on the default Windows 169.xx.xx.xx address when trying to use ethernet for a SACM after having done the above is to do a full initialising of the modem by then disconnecting the modem from everything. (i.e. also disconnect from the main NTL cable once the power is off) Then power the modem back up with the cable still disconnected.

Then power down the modem again and reconnect the main NTL cable and let the modem settle down and get its correct IP from NTL and at this point do a full reboot on the PC itself leaving the modem switched on so that it retains the connection. Windows should then see the correct connection on the modem after the reboot and not assign the default 169.xx.xx.xx address which actually indicates a failure to detect a "live" connection.

With some SACM models there is also an extra option to do an internal reset of modem by making use of a pinhole which will be seen on the back of the modem close to the RJ45 socket (In those models with that feature). This procedure is done with the modem still connected to the main power not during a reboot btw.

One of the above, or a combination of both, should get the modem giving a true IP to Windows and restoring a working connection via the ethernet card in most cases where a SACM is being used.

In the case of Set Top Boxes the procedure is somewhat different as any new NIC has to have its MAC address registered on the NTL network. I don't have the details to hand for that full process but I am sure somebody will add this detail in due course.

As with the original advice, these extra things to try are best done with any firewall turned off as this could interfere with the process but don't forget to reset the firewall once the new connection is working correctly.

Hope this helps.

Re: Cable Modem Setup Without the Broadjump CD !
 

[QUOTE=Sociable] / Snip / [QUOTE]

Thanks Sociable.........

NB - make sure that you are releasing and renewing the correct interface as some users may have multiple ethernet cards. It may be an idea to disable the unused interfaces when setting up the cable modem via ethernet.

Re: Cable Modem Setup Without the Broadjump CD !
 

ahhh thanks guys, it looks to me the problem I had was I wasn't rebooting the modem after unplugging the usb, one last question.

If I do this does this mean its going to force an ip change as I would like to keep the same ip I have had for months.

Re: Cable Modem Setup Without the Broadjump CD !
 

It may do - There is no way of telling realy......

Glad you found the guide usefull :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Hi

I've cancelled my NTL TV package but will be keeping 600k broadband, so will need to move from STB to cable modem. I connect through a Netgear FR114W firewall/router, which currently acts as DHCP client to the STB and NATs through to the PC. It spoofs my PC's MAC address. The PC runs XP.

NTL told me I'll need to register by running one of their CDs (presumably Broadjump). I'd rather avoid running this and don't want to connect direct to NTLWorld without using my firewall.

Can I use this method (or a variation of it) to set up my cable modem when it arrives or is this complicated by moving from the STB?

TIA

Re: Cable Modem Setup Without the Broadjump CD !
 

You will need to go through the web registration proccess. Details are on the guide. I would not recomend installing any ntl software..

BTW - :welcome: to the site m8 :)

P.S. - Web page is - https://autoreg.autoregister.net

Re: Cable Modem Setup Without the Broadjump CD !
 

:welcome: no shouldn't be difficult to change over, hope thats not famous last words :rolleyes:

Re: Cable Modem Setup Without the Broadjump CD !
 

Hi Debsy :wavey:

Re: Cable Modem Setup Without the Broadjump CD !
 

Hi Stu lol :wavey:

Re: Cable Modem Setup Without the Broadjump CD !
 

Doing an install without the Broadjump CD is the best way to do an install of NTL Broadband
I hope you dont mind if i add that my site carries a full walkthrough with screenshots that includes Set top box installation too.

Broadband Installation without the Broadjump CD

Re: Cable Modem Setup Without the Broadjump CD !
 

NP m8..... Looks like a good site :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Just to clarify one point. Only 169.254.xxx.xxx IP's are auto-assigned DHCP addresses - all other addresses in the 169.x.x.x range are valid (and in use) Internet addresses.

[e.g. 169.225.x.x belongs to the Quaker Oats Company ;) ]

Re: Cable Modem Setup Without the Broadjump CD !
 

Don't know if it's just a coincidence but I did a fresh clean reinstall on Sunday of winxp pro...there was nothing left on pc...all ntl stuff GONE...since then I have been pinging game sites at sub 40...whereas previously we were looking at 50 to 100 on good days.


Is it coincidence or has ntl install stuff acting the same as nasty spyware?

Just curious.

Re: Cable Modem Setup Without the Broadjump CD !
 

Moving from set top box to cable modem using this guide worked like a dream. Thanks guys! I left my PC on throughout and just rebooted the firewall/router after cable modem installation. According to ZDNet (http://specials.zdnet.co.uk/misc/ban...edtest500.html), I now have 581Kbps download speed, slightly faster than before.

A couple of minor points which might be of use to someone:

1. I'd forgotten that I'd set my firewall/router to use non-NTL DNS addresses. Not surprisingly, the registration process didn't like that. All ok after re-setting the firewall/router to get DNS automatically.

2. I had been told by customer services that I could keep my original username (i.e. email address etc). However, the registration software wouldn't let me - I could have migrated a dial-up account but not an ex- set top box broadband account. A quick phone call to NTL support (you didn't mis-read that, it really was quick!) confirmed that both my original and new usernames (and therefore email addresses) would be accessible from the cable modem account.

Re: Cable Modem Setup Without the Broadjump CD !
 

Ok I switched to ethernet, and since I managed to get it to work I have had some problems, on every reboot I have to manually renew the device to get a external IP address which of course is very annoying, another problem is it will be a new ip address every time which to be honest is a pain because a lot of my needs require a ip address that doesnt change, stuff I use relies on ip address access lists. I dual boot Windows XP has the above problems, Windows 98 has only managed to not get a 169. address ONCE, now if I release wait 10 secs then renew it just ignores it and wont give me an external address, usb wouldnt work in win98 at all but worked perfect in windows XP.

Are the above issues in ethernet normal, I have an external ntl home cable modem.

Re: Cable Modem Setup Without the Broadjump CD !
 

It sounds like you have a firewall blocking normal ethernet DHCP operation. See Personal firewall configuration for more.

Re: Cable Modem Setup Without the Broadjump CD !
 

I put this artice in two posts on this site now i use it to help people i hope this is alright with you stuart

Re: Cable Modem Setup Without the Broadjump CD !
 

No problem at all m8 :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Greetings,

Looking for Win98 cinfoguration to set up my 600 thingy-wotsit line... above it says to post for this info - have looked through site but not found anything - maybe I am thick...
Anyboody got a qure for a disleks... dosliks... desresyk... disleaksy.. keyboard wot can't spel???

Tony

Re: Cable Modem Setup Without the Broadjump CD !
 

Try Installing broadband without the broadjump CD

It has both set top and stand alone modem setups.

Re: Cable Modem Setup Without the Broadjump CD !
 

http://homepage.ntlworld.com/jayone/how_to_reconfigureBBAccount.htm#standalone

Set up your browser as shown in the Registration section of this site for NTL Home 120 users. If you have a new computer you may find a connection Wizard takes over. Simply make sure that you set up the connection manually using a LAN connection (never dial) and that you detect the proxy serverââ‚Ã⠀šÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s automatically. If a proxy is specified you will not get onto the registration server to register the new MAC address.

Check you have a valid IP address (one that is in the form of 81.xx.xx.<247).
You should now be able to surf the Internet as before.

On Windows 98SE - after a clean install, and providing the NIC drivers have been installed, the machine should acquire an IP address without problems. Start... Run... Type "winipcfg" and press [Enter]. However, you won't be able to access the Net. On the desktop should be an icon for the Internet Connection Wizard. Double-click this and choose "manual/LAN". No need to auto-detect anything. There's no need to go through the registration process again - it's not necessary and has nothing to do with being able to browse the Net or acquire a valid IP address. The Wizard doesn't run automatically neither. You should now be able to access the Net.

Might be worth pointing out that once you connect to the Net your machine is vulnerable, especially if it's XP. I usually install my firewall, then connect to the Net, then download any patches. Oh and Windows 98SE by default installs the dial-up networking components, none of which are needed. So choose "Custom" when installing the OS and unclick all the Networking components. Installing a NIC driver should cause the OS to install the required TCP/IP and Client software.

Just done all this myself :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Having just gone through this sign-up yeserday, can I be cheeky and point out you don't need the MAC address of the stand alone cable modem ?

Oh, and it helps if NTL bother setting up your surname correctly on their registration database - if they don't you get an IncorrectSurname report. Apparently, this is very common (I was down as Hatywatrd instead of Hayward - thanks to the Tech Support bod who sorted me y'day).

Re: Cable Modem Setup Without the Broadjump CD !
 

im gonna be installing a SACM for my friend most likely on wednesday (engineer booked on that day)

thinking of following the 1st page of this thread's ethernet install guide (think he has a spare ethernet port)

i just wanna know if there still any problems with the virus that was rampaging last year (cant remember the name now) that makes ur windows shut itself down

last time i formatted and reinstall windows i was being hit by it and had some trouble with windows updating and installing my SACM
windows keeps resetting me untill i forcefully turn windows firewall on

would it be easier to connect with the CD thats gonna be supplied with the SACM??? would it have the fixes for that virus???

i just want to know the easist and fastest way to install it
i wont mind installing the correct connect as i could just uninstall it
as i wont have much time to help him install it on that day

Re: Cable Modem Setup Without the Broadjump CD !
 

The virus(s) that you are talking about are the blaster and welchia virus's which use port 135. this traffic is now blocked by ntl, so you are at no risk of contracting them.

To register, connect the ethernet cable, then browse to https://80.5.178.26

Follow the instructions. Unplug the modem for a good minute then reconnect it, reboot the computer and your friend should be online.

I cannot emphasise this enough:

The first thing he should do is windows update, then make sure that he has an upto date anti-virus package, a firewall, and a spyware prevention tool.

If you need links for any of these things post back and i will happily provide them.

MB

Re: Cable Modem Setup Without the Broadjump CD !
 

my friend wants to reinstall windows soon (something wrong with WMP)
when re-installing the internet
do we need to goto the https://80.5.178.26 autoregister again???
or is there a other way???

Re: Cable Modem Setup Without the Broadjump CD !
 

If you have the cable modem then no you don't have to re-register, it's just the modem itself that is registered. So long as it picks up the connection you should be able to get straight back online.

Re: Cable Modem Setup Without the Broadjump CD !
 

so i just need to reconnect the SACM to the ethernet card and its rdy???
what about
ipconfig /release
ipconfig /renew
do i need to do that???

Re: Cable Modem Setup Without the Broadjump CD !
 

best thing is just to unplug the cable modem for about a minute, pop everything on and it should be working and yes it can be and is that easy :D :D

Re: Cable Modem Setup Without the Broadjump CD !
 

always thought i need to set something in WinXP to recognise that specific ethernet card is for the internet connection
never thought it would be so straight forward

thanks for the help

Re: Cable Modem Setup Without the Broadjump CD !
 

Can this procedure be used when connecting to the ntl modem through a switch-->router? Also, is the procedure similar for WinME machines?

I'm going to have a crack at this when installing our network in our student house in september..

Re: Cable Modem Setup Without the Broadjump CD !
 

:welcome:

It should work through a router as well, connect it all up, browse to https://autoreg.autoregister.net and follow the screens. When it finishes make sure that you reboot the modem, router and all pcs and then you should be all done :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Hi I am unable to register through my new BB link as the iunternal systems at NTL are down. I tried the autoreg option but it gives me this error. I;m not sure what to do now, can anyone advise me please.



Unable to Identify Cable Modem Unable to identify a cable modem attached to your computer. This may be because: You are using a proxy server to connect to this site. If this is the case, please disable the proxy server and retry. For more information on how to disable your proxy server, please contact customer support on 0845 650 0121.

Re: Cable Modem Setup Without the Broadjump CD !
 

The guide states:

I have always used "ntl-ct8-cb485" - never failed with that serial.

Do both work then?

Re: Cable Modem Setup Without the Broadjump CD !
 

Chris, please try to register again now, ntl have just fixed the problem according to their status page.

Re: Cable Modem Setup Without the Broadjump CD !
 

What is the difference when installing wondows 98?

Re: Cable Modem Setup Without the Broadjump CD !
 

Can anyone help me get started with NTL cable Modem please.

Both last weekend and this weekend I have followed the process described by Startbe and the modem re-boot as described by Sociable on 21st Feb. I am not getting past first base! After typing ipconfig, I get the default 169 address and when I type ipconfig /release, I get "All adapters bound to DHCP do not have DHCP addresses. The addresses were automatically configured and cannot be released". I have tried this many times and have ensured that the Firewall (Kerio) is disabled and Virus (AVG) is off.

I also originally tried several times using the NTL CD (early October) but got an error message also relating to DHCP. (Note that I have used driveimage to back up the C-Drive and have returned the system to the state it was in before I used the NTL CD.)

Any ideas what could be wrong or what the best way forward is?

Any help much appreciated.

Re: Cable Modem Setup Without the Broadjump CD !
 

:welcome:

USB or ethernet? if you are online tonight, add me on msn messenger and i'll give you a hand to get setup :)

MB

Re: Cable Modem Setup Without the Broadjump CD !
 

Thanks for the offer.


I actually have now succeeded thanks to a very helpful person at NTL.

It turned out that I have a non-working Ethernet , probably due to the driver. on trying USB all is well. I guess that when I tried USB some weeks ago the NTL registration site was down so I assumend that both routes were equally unusable. Anyway, I now have to update my drivers and try switching to Ethernet in due course.

Thanks again for the offer, I may yet need some help! :tu:

Re: Cable Modem Setup Without the Broadjump CD !
 

when i install the cable, i meet this question: .... we unable to contact your... default of your gateway.

what is gateway? how can i get it change.

Re: Cable Modem Setup Without the Broadjump CD !
 

i am trying toi find out whether my modem is a stand alone or set top box, hwo do i find this out? it doesn't say on the box it came in

Re: Cable Modem Setup Without the Broadjump CD !
 

If it's a small silver unit with a row of LEDs along the front it's a Stand Alone Cable Modem. If it large (size of a VCR or Sky digibox) it's a Set Top Box. STBs can receive TV channels, SACMs only used for broadband.

Re: Cable Modem Setup Without the Broadjump CD !
 

ok thxs, it is stand alone, is the no cd method rly that easy? i am nto to technical and the technicain saidf not to plug the ethernet cabvle in before i use the cd but the cd doesn't work so i am nto sure what to do :S :confused:

Re: Cable Modem Setup Without the Broadjump CD !
 

It is that easy! Just follow the instructions that Stuart gave in the first post of this thread.

Re: Cable Modem Setup Without the Broadjump CD !
 

yes but will it mess my p.c? and b/band up? and do i have to turn the modem and p.c off before i do all of that?? and connect the lead into the p.c as it is not yet connected

Re: Cable Modem Setup Without the Broadjump CD !
 

Plug all your cables in, turn everything on and put this address in your address bar: 80.5.178.26

This should take you to the registration page and be able to get you sorted and online

Re: Cable Modem Setup Without the Broadjump CD !
 

Have faith. Turn the PC and Modem off, connect the ethernet cable between them and turn the modem on. Wait until the two rightmost lights on the modem (SYNC and RDY) are lit solid and then turn your PC on. Follow Stuarts instructions. It is worth looking at Robin Walkers site for help with all aspects of using NTL (or Telewest) broadband http://homepage.ntlworld.com/robin.d...ips/index.html . Make sure that you keep an up to date Anti Virus program running and a properly configured firewall. If you have any problems or doubts then just ask. Someone on here will come to your assistance.

Re: Cable Modem Setup Without the Broadjump CD !
 

how can i install it with windows 98 please help

Re: Cable Modem Setup Without the Broadjump CD !
 

hi hoyley :welcome: to Cable Forum

- I still have windows 98se, what do you mean by 'it' - ?

Re: Cable Modem Setup Without the Broadjump CD !
 

Just a note to add to all this, I know I used to work for ntl but I think the SACM is the best broadband product out there. Ethernet as a choice out of the box, for those that can type in a IP address it sets it self up. Once your SACM is registered you can change computers just by resetting it. I added a wireless router again to ours and had it online in less then 2 mins. Just not possible to do that on adsl with all the settings that have to be entered.

I've worked for a adsl isp so I have seen the other side and it is far from rosy. (re-install drivers a few times is the 1st tech support diagnostic).

Mark

Re: Cable Modem Setup Without the Broadjump CD !
 

Is it worth uninstalling the Broadjump software?

Re: Cable Modem Setup Without the Broadjump CD !
 

I did and it doesn't seem to have made any difference to my connection/PC either way. Saved a few kilobytes on disk space though ;)

Re: Cable Modem Setup Without the Broadjump CD !
 

I had NTL broadband installed three weeks ago and apart from an initial problem of the installation disc not working and having to call customer services to get registered, everything so far has been fine. Trawling through this forum, I have since learned not to use the disc anyway and also how to resolve a 'Limited Connectivity' issue I had. After following advice from various people in the forum, I can now use two PCs without trouble. My next step is wireless networking which I'm really looking forward to setting up! I feel confident that any problems I encounter will be solved by searching the forum and would like to thank everyone in advance for the help I just know I will need when I go down the networking path. :erm:

Re: Cable Modem Setup Without the Broadjump CD !
 

Minbu,

:welcome: to CF

As you've already discovered, there's a whole wealth of extraordinary talent here (obviously I'm talking about myself, but the others aren't bad :D ).

Sit back, kick off your shoes, relax, and enjoy your stay.

If you have any problems at all, try using the search facility to find what you need, but don't be afraid to ask - somebody here is bound to know the answer.

Have Fun! :D

Re: Cable Modem Setup Without the Broadjump CD !
 

Just popped in to say thank you for this thread, a friend of mine had her broadband installed on saturday, after 7 and a half hours of trying to get the cd to work properly. and NTL telling her that she needs to ring microsoft :mad: :mad: :mad: :mad: because SP2 caused this problem and there was nothing they could do i went round did it manually and bobs your uncle works fine. My friend wishes to say a big THANK you.

Re: Cable Modem Setup Without the Broadjump CD !
 

"The procedure for windows 98 is slightly different †“ Please post for assistance." would like some assistance to connect stand alone modem to
Ethernet card broadband without cd
Thanks for your help

Re: Cable Modem Setup Without the Broadjump CD !
 

as long as your ethernet card is installed properly, all you need to do is turn off the power to the modem, leave it off for 30 seconds then turn back on again.

Then connect the ethernet cable, reboot the pc and try connecting.

If you haven't registered you need to visit https://80.5.178.26/ , otherwise you are all done :)

Re: Cable Modem Setup Without the Broadjump CD !
 

:welcome:

If you're using ethernet, then it isn't really much different.

Pretty much the same as in the first post, FWIR, but if you want to check your IP, use "winipcfg" (Start>Run>winipcfg) rather than ipconfig.

It really is quite simple.


More info at -

http://homepage.ntlworld.com/robin.d...p.html#without

then

http://homepage.ntlworld.com/robin.d.../basicset.html

then

the manual part here: http://homepage.ntlworld.com/robin.d...er.html#ntlreg


You just need to make sure your ethernet card has TCP/IP installed, & is set to obtain IP automatically. Power everything off, connect up, power up the modem & let it boot, power up the PC, then do the online registration.

Re: Cable Modem Setup Without the Broadjump CD !
 

Hi,
I am trying to help my neighbour who was connected to bb on Wednesday. When the engineers installed the modem, no installation disc was left, and although i have tried following the advice of this thread, i am still unable to get connected. My neighbour has been connected to bb by sacm (does bluetooth sound right?) on the 1mb service. XP SP2. So i followed the instructions above in 'Stuartbe's' post, Start-run In box typed command.com then enter. In black box typed 'ipconfig /all'

Found ethernet adaptor onlist and then 'ip address' 192.168.0.1. - This is as far as i can get.

So i called the CS and spoke to a person who said that i should have been left a disc, as some 'drivers' were missing and i would'nt be able to register until i received a disc - this i was told will be in about 10 days.

So i was wondering if its possible to get connected without having to wait for the disc. I am afraid that i am not very pc minded (my neighbour even less) - talk about the blind leading the blind!

Any ideas or suggestions would be appreciated.

Many thanx

Staffie. :D;)

Re: Cable Modem Setup Without the Broadjump CD !
 

UPDATE.

Yesterday Morning called the tech supp dept. they talked me thru the process of registering and the pc is now up and running. Installed the Norton AV and then downloaded and installed Spybot, Ad-Aware and Spywareblaster.

It would appear that the NTL tech supp dept are far more on the ball than this forum, which didnt even bother to reply to a noob asking for assistance.

Thank you Cable Forum. - NOT

Re: Cable Modem Setup Without the Broadjump CD !
 

that is probably because ntl tech support are paid to help people... and everyone on this forum helps in their spare time and receives no payment or reward for doing so....

Re: Cable Modem Setup Without the Broadjump CD !
 

Re: Cable Modem Setup Without the Broadjump CD !
 

I wonder if you really think people are that stupid?

Re: Cable Modem Setup Without the Broadjump CD !
 

Hi

To get the 2mb upgrade I am changing from the STB to a SACM. I have read through this post a couple of times and am still a bit flaky on the change over procedure.

I already have registered (STB connection) and have a e-mail address from that registration that I do not want to loose. If I remember the reg process it is a simple questions and answers thing, but do I put in my old old details from my very first welcome letter? Re-registering will give me a new user name and e-mail wouldn't it? If thats the case could this be taken as two accounts and double charged?

As you can tell I am a little confused and if you could put me straight, that would be most appreciated.

Cheers

N4sty

Re: Cable Modem Setup Without the Broadjump CD !
 

Use your original info to re-register the modem but no you don't lose your email address that you are already using, all you are doing is registering the hardware against your NTL account again.

Re: Cable Modem Setup Without the Broadjump CD !
 

:erm:
Iâ₠¬ÃƒÆ’¢â€žÂ¢ve just upgraded my system and the new machine is XP Pro sitting nicely on my desk. I have just spent the last 4 days trying to get a CD out of NTL. Yesterday I was told I will have to wait 4 weeks for it and now you tell me I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t need it after all!

On thing that intrigues me. Currently my 98SE system is linked to Broadband via USB and to a 6 switch hub via the ethernet connector (which I use to link to my portable). You seem to imply I can link everything together via the Ethernet connector.

Sorry to be dumb but how do you do this?

Re: Cable Modem Setup Without the Broadjump CD !
 

:welcome:

You can indeed :tu:

You woill need a router rather than a switch though...

Power everything off, the connect the cable modem to the router, and then pcs to the router. Power everything back up and hey presto :)

Re: Cable Modem Setup Without the Broadjump CD !
 

Thanks for that. sounds like I need to get me a cheapish 4 hub router. I also have a networked printer. I think I can link that through my hub - is that right? also can you recommend a router - my hub is netgear I guess they'd be OK?