Email and 1mbit line
 

I am so sick of my emails bouncing back to the people who send them and mine not getting out along with a long history of email just not working that i forked out more money to buy a domain with email and it works 100% unlike NTL - I ran support but they could not help me in any way - which came as no suprise. They said there is no emails in your inbox - i said i know that - becuasr there not getting there in the damm first place.

I upgraded to 1mbit line and got to say the speed are between the 600k service and the 1mbit sometimes but cannot go back for another month now. Maybe its time to switch to ADSL - look at it this way - it cannot get any worse can it?

Anybody else found this when they upgrade to 1mbit ??

Re: Email and 1mbit line
 

I have found your sentance doesnt make any sense.

Re: Email and 1mbit line
 

hi and :welcome: to the site , it isnt 1mb , it is ntl e-mail servers being **** , nowt new there methinks :mad: :mad: :mad: :mad:

Re: Email and 1mbit line
 

Ok i had teo issues - One was the email - thats crap - we all know that - why is it crap? nobody else is having the problems and they churn through billions of email as well?

My Second issue in case you never understood - I was on 600k Service - runs fine - get full speed on everything. I upgraded to 1 mbit / 256 - faster right? Not so - i still get the same sort of speeds most of the time on downloads and NOW AND THEN get faster - I should be getting close to 1mbit or 120K/sec not 60k/sec with bursts now and then should i?

I know what your going to type - depends on where im downloading from - I have tried FTP to UK, download managers (so i get full speed regardless) and all other tricks - been with NTL BB for 4 years Plus now - so i know what it used to be like on 1 mbit...

Do you understand now?

Re: Email and 1mbit line
 

whoooooooaaaaaaaaaaaaaaaaaaaa , chill out mate , ppl might want to help if you are nice , what i was going to suggest is , nahhhhhhhhhhhhh i wont bother now

Re: Email and 1mbit line
 

I have a suggestion for myself - lets call it ADSL --- it cannot be any worse and its cheaper - thanks :))

Re: Email and 1mbit line
 

Temper Temper :D

paulyoung666 was only trying to help. You will get a great deal more help and assistance if you play nice :p

:welcome: to the site BTW.

Re: Email and 1mbit line
 

well then why come here and ask , there are some very good techs etc on here who would be willing to help , i am sorry but you have come on here with a negative attitude and have answered your own question with what you want to hear , i cant see the point :confused:

Re: Email and 1mbit line
 

F00ls

Re: Email and 1mbit line
 

Do you think he is related to UDT ?? :D

Re: Email and 1mbit line
 

Well I used to be very active when it was NTHellworld.com for exmaple and on all the time with the IRC channel - I seen the reply of "I read that and never understood" and thought "what the hell" - so any MOD please close this thread - becuase i can see i wont be getting any help - about the same as rining cable modem support as they dont know what the hell the problem is either - so im pretty stuffed as far as i can see.

I checked my UBR and its not even loaded heavily so where the problem lies is no-mans land. I have two choices - i downgrade to 600K service (which will take me 3 weeks now) or switch to ADSL - again stuck with NTl for the duration of the month no matter which way i look at it.

Re: Email and 1mbit line
 

so if you have all the answers then why post and ask , it dont make sense , @ stuartbe , i reckon you might be right :(

Re: Email and 1mbit line
 

You catch more flies with honey than a giant hammer of doom.

Perhaps tell us more about your setup. What Operating system are you running ? What Modem do you have ? USB or Enet ? What sort of download speeds do you get ?

Re: Email and 1mbit line
 

i think it might have gone past this my mate :( :( :( :( :(

Re: Email and 1mbit line
 

They all say that. They never mean it

Re: Email and 1mbit line
 

We bow down to your superior knowlege oh perfect one !! Sory to waste your time....

Re: Email and 1mbit line
 

now now dont be nasty :rofl: :rofl: :rofl: :rofl: :rofl: :rofl:

Re: Email and 1mbit line
 

Me --- Never :angel:

Re: Email and 1mbit line
 

And you wonder why people are annoyed with NTL -- hmmm.

I understand this is not a offical NTL help desk thing (if it is - im shocked) and maybe im so conditioned by the whole thing is probably why i just typed without thinking - can you blame me?

My PC is set up as far as im aware fine - the reaosn i say this is becuase before i pressed "upgrade me" button speeds where fine. I had the forsight to for exmaple try various sources to see if it was NET related in that the sites i get stuff from maybe were slow for example but like i said - the speeds vary from 60k/sec anywhere upto 120k Sec (which is normal for a 1mbit line). They tend to run 60-80 most of the time.

I checked for exmaple that I have received GOLD package - i could have stil been on silver for exmaple. The games i play had no lag and now they do - ever since i upgraded funny enough.

I have a Motorola Surfboard 4100 - thats Stand alone - wired via ethernet running on Windows XP pro.

I also mentioned somewhere there i Checked the loading on my side - that also is fine - not overloaded at all and on the bext channel it seem.

With the replys i got - it seems a sensible idea that maybe NTl aint the best option then becuase i have tried Cable modem Support (who said it all looks fine to me sir), IRC and now here as a last resort before looking for a ADSl supplier.

In a way im lucky - why? becuase i am not in contract, all i need is one month notice and i can get ADSL as well which is by the way from what i have looked up so far cheaper to be honest.

So thaks all for you wonderfull help......

Re: Email and 1mbit line
 

I have always thought that Cable Modem support phone calls should be free, (if its a general NTL network fault you should be credited, especially if you have to wait over 45 mins listening to an automated voice apologising & telling you that NTL loves you)

Back on topic
If your only getting 60-80kb/s on NTL's Gold service then there is a problem somewhere. (If you change isp's and you get the same speeds for a 1meg service then you will know where to look). :)

In some areas changing isp's because they are cheaper than NTL it doesnt mean you will get faster speeds etc. The internet does slow down from time to time & other isp's do have problems with their services.

Re: Email and 1mbit line
 

Save your breath m8

He knows far far more than you paul and me put together !!!!

We tried to help and all we got in return was a big :upyours:

Mauldor - have you considered apologising and asking politely for asistance ? I think you will find that we are very forgiving and will help you as best we can. !

Re: Email and 1mbit line
 

i wonder if she just came here for a whinge :confused: , stupid and pointless i reckon :(

Re: Email and 1mbit line
 

Alright calm down please. All be nice to each other :)

Re: Email and 1mbit line
 

we were trying to be as i seem to remember , it just ****es me off when ppl reply like this :mad: :mad: :mad: :mad: :mad: :mad:

Re: Email and 1mbit line
 

Wrist slapped - sorry keyser but I agree with paul..

What is the point of behaving like that - It gains nothing.

Why should we try and help and get nothing but contemp in return ?

Re: Email and 1mbit line
 

Sadly it seems that this is becoming more common. Some people are of course pleased to be helped - but it seems some are not. It has certainly lowered my enthusiasm to assist. :(

Re: Email and 1mbit line
 

Mauldor I would n't bother with download managers they are all pants

try downloading from tucows blueyonder or easynet servers and then p;ost your results

edit: apoligies for the welcome perhaps we have got off on the wrong foot

:welcome: nthw

Re: Email and 1mbit line
 

gone? oh well

Re: Email and 1mbit line
 

Yes indeed download managers can be great but can be rubbish. Perhaps checking the transfer rate on this (my favourite) will be of some use.

Good old SB's are great, have you had a good look in the internal config to check the correct s/l has been received by the modem? View here for more information.

Re: Email and 1mbit line
 

I've always been dubious of download mangers, how can they increase the speed of something that is finite? appart from setting the correct MTU size what do they do?

Re: Email and 1mbit line
 

from my experience they download from multiple sources so therefore maximising your bandwidth , as you say they cant really increase the maximum avaliable :(

Re: Email and 1mbit line
 

They do several things;

1. They open multiple connections to the file which can get round speed limits on a single connection.

2. They can resume an interrupted download at the point it stopped, thus saving the time of having to re-load stuff you already have.

3. Most will allow you to schedule a download you are not in a hurry for - so it will fetch it at a non busy time for instance.

They cannot give you more bandwidth than you already have, whatever they may claim.

Re: Email and 1mbit line
 

thats what i thought - thanks for the additional info

Re: Email and 1mbit line
 

Prolly too late to be of use, but you can also do online speed tests. DSLReports.com has some that you can use to determine your max speed - so far they've always been spot-on for me.

Re: Email and 1mbit line
 

i wonder where maulder will go to get 1mb adsl?.........
anyways his first download on it should be a "learn to spell" type program.....
followed by a "how to win friends and influence them" type of program....
maybe when he upgraded on the website to GOLD he typed in OGLE or something and ntl have given him his very own personalised version of an upgrade that makes his 1mb connection slower than 600k.......
:rofl::rofl::rofl::rofl::rofl:
i myself downloaded some stuff last night and my download speed hit 1055k.....im well chuffed with ntl 1mb service.......

Re: Email and 1mbit line
 

I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t blame Mauldor
for sounding a little Pi$$ed off, first reply he got was insulting his post, as it stand most post in this forum seem like they are argue between them selves more than ntl.
Sorry if this sound out of line but have a look for your self, half the time is spent picking faults with each others post not at all helping.
jsatan

Re: Email and 1mbit line
 

now then , sit down and reread it from the beginning , he got a nice friendly welcome and then started giving attitude out :mad: , as far as i am concerned all he wanted to do at the beginning was have a moan to get it off his chest :geez:

Re: Email and 1mbit line
 

yeah he got a nice welcome off you, but Mr.Moony's first post didnt sound nice at all, I think there needed to be a smillie in there, :)

jsatan

Re: Email and 1mbit line
 

but do you not agree that he gave out a load of attitude and seemed to know all the answers anyway , it looked that way to me :(

Re: Email and 1mbit line
 

I agree paul - there was an I know it all atitude from the start.

---------------------------------------------------------------

O.K. Lets start again. Forgive and forget !! :)

:welcome: to the site Mauldor. We seem to have have got off on the wrong foot. Now lets be freinds !! :) :sorry:

Re: Email and 1mbit line
 

stress, lol. :)

jsatan

Re: Email and 1mbit line
 

and that goes for me too , if you want to come back you can play with my toys :rofl: :rofl: :rofl: , nahhhhhhhh seriously , ppl only want to help so there is your offer if you want to take us up on it :)

Re: Email and 1mbit line
 

Yup, and that's why he is now suspended.

Re: Email and 1mbit line
 

ahhhhhhhhhh and i didnt know that :eek:

Re: Email and 1mbit line
 

Don't they also prefetch the contents of the links off a page you are viewing so the page should be cached on your PC by the time you have clicked on the link.

Resuming interupted downloads is less of a benefit if you have cable/dsl and a semipermenant IP, its more a benefit for dial up AFAIK

Re: Email and 1mbit line
 

You banned moony, yet this whole thread is complete nonsense ...

Suspended for saying he didnt understand the question, what next?

He has helped in a huge amount of threads on this site and then gets banned for his "strange" approach to wording his posts occasionally :/

There are worse posts on this thread than his but hey, I suppose the mods have the final say ...

Re: Email and 1mbit line
 

I don't normally disagree with admins/mods in public. I don't see Mr Moony's initial response warranting a suspension.

Maybe one of the admins/mods having a bad day.

Just my 2 pence worth.

Re: Email and 1mbit line
 

maybe there is more to it than this though :confused:

Re: Email and 1mbit line
 

There has to be Paul... I cant see them suspending someone for that !! :eek:

Perhaps mr moony has been a :naughty: boy lately :D

Re: Email and 1mbit line
 

That's right.

Re: Email and 1mbit line
 

weird though , i checked back through his posts and i didnt see anything really off , oh well maybe we should just keep on speculating until a mod decides to clear it up :)

Re: Email and 1mbit line
 

:confused:

I hope that is not the only reason why - or someone has lost the plot.

The first post in this thread made very little sense whatsoever and Mr Moony quite rightly pointed this out. If this is the reason he is suspended then we had all better get ready for our suspensions. :eek:

Re: Email and 1mbit line
 

I'd speculate that some choice words have been sent by PM between him and the Mods.

Re: Email and 1mbit line
 

I dont think that we will be told. Truth is its none of our business !

I have had my moments with him myself (being as he works for the enemy :) ) but he is allways happy to help users. It does not sound
like him at all :confused:

Re: Email and 1mbit line
 

I think we are best going with what Keyser has said as speculation can quickly get out of hand.

If the admins/mods don't want to reveal the reasons, they don't have to, after all the board doesn't belong to us.

I run a board myself, I would only give out reasons if it is in the best interest of the board.

Re: Email and 1mbit line
 

I know exactly why the ban was put on him, and I still dont think it warrants him being banned from providing the help he gives.

Your final say I suppose Keyser, but the words "Lighten Up" come to mind...

Re: Email and 1mbit line
 

I wrote this as I at the time had two problem - Email and the speed of my Line. I was trying to explain that I rang support help line to see what was happened to my mail as people were getting bounced emails from NTL side and these were mails for my job - thus costing me money (as in delay for payments). What I was basically saying was in the end I ended off Buying a Domain name with email so that i would get mail through - which it has been ever since.

My Second part of the post was my speed of the 1mbit line - I Understand that you do not get the full speed every single time because of the way the web works - as in were your getting stuff from might be slow and so forth. It was overall Slow - on bandwidth testers etc all claimed I had a 600K line and sometimes 700 - not 1mbit.

Since writing this post - my speeds have now gone back to full speed - so probably some work has been done to spread the load more.

I have re-read my very first post and cannot see which part people did not understand - when the first reply came as stated it annoyed me - why - no idea - would have been better maybe to word it as "Could you please expand on your problem as I do not understand what the problem is" for exmaple.

Reading through this thread and only a couple of people asked me questions about my problem - the rest told me to sort my attitude out.

If the problem is at my end - then i am more than capable of sorting this out - my job is computer related - i do not know everything - no one can do but quite technical as it goes. I am sorry I came across as a "Know it all" - not the sort of person I am in Real Life.

Re: Email and 1mbit line
 

fair play to you my mate , if i upset you then it wasnt intended , it sounds as though you have had a **** load of problems :mad: :mad: :mad: , the only thing i would take issue with is , why were you relying on a residential service for your work , ok so i suppose it would be cheaper , but ........... you only get what you pay for dont you , if you want an uninterrupted service then you have to pay lots more for it , and no , i am not trying to inflame the situation -------- paul :)

Re: Email and 1mbit line
 

Not so much work Paul - just emailing timesheets to my client and awaiting auth copies back - noramlly everything is done though post - this is why i had to switch to a service for email which had some sort of backup for problems.

I did try some time back to get the Business NTL Cable line but was told i was not a business even though im self employed. I dont expect by the way for ADSL to be any better - im sure there is a few out there who have had it / got it and hate it even more than Cable for example.

Since Ive had cable Ive been fairly trouble free for the best part of 4 years -its only of late (probabaly overloaded UBR's maybe) that the Quality is slipping downhill and ADSL is starting now to look a little bit more of a option.

Ive already voted with my Wallet on the rest of the NTL service - I reverted back to SKY and BT as it goes some time back and from experience had no problems at all since with the service on that front.

To me ADSL is getting faster / cheaper - I wanted for exmaple a 2mbit line / 256 Upload or another soloution which I thought was a good idea was what Bulldog are doing - Off Peak you get a lot faster speeds - as your sharing the business Bandwidth which im guessing goes unused off - peak. This is only available in Major towns as far as I can see though - so no chance for it to come to my part of the world.

As I say though - problem is sorted for now - I have a Email Vendor that works and my speeds have shot back up as per what im paying for. I think if the support were more informed what was going on, they could give a much better service - my loading on the UBR is now a lot less that what it was - so re-seg must have happened which would explain my speeds getting better.

I dont expect 100% of the time for my downloads etc to be full speed but you can understand that 100% of the time (when the fault was there) I was getting the very same speed on everything i tested as 600K line.

Many thanks for all your help to everybody that replied and sorry that this got off on a wrong footing - Ill will try and explain in a lot more detail next time with test results etc....

Re: Email and 1mbit line
 

good on you for explaining the problem , like i said no harm intended , we are all in this together :rofl: :rofl: :rofl: :rofl: :rofl:

Re: Email and 1mbit line
 

Ditto on pauls post :sorry: ...... Perhaps we all had a bad day of it.

Re: Email and 1mbit line
 

see we are all friends now :)

Re: Email and 1mbit line
 

Mauldor still has to buy the first round though :D

Re: Email and 1mbit line
 

:sick:

:)

:ghugs: