ntl to launch new mail platform
 

http://www.nthellworld.co.uk/index.p...ype=news&id=25

Thoughts?

Re: ntl to launch new mail platform
 

any idea on timescales?

Re: ntl to launch new mail platform
 

Nope, I guess that's for ntl to Communicate, in which case I guess we'll see it when it arrives.

Re: ntl to launch new mail platform
 

All I see is a new email interface platform. Considering I already use OE and Opera M2, how will this improve ntl's email server operations ?? :rolleyes:

Re: ntl to launch new mail platform
 

I can't help but feel it's mainly a hardware issue, with mail servers that simply cannot cope with the amount of mailboxes they are offering (15 for each customer)

That would be unlike ntl wouldn't it? :rolleyes:

Re: ntl to launch new mail platform
 

Is it "Coming Soon"? :naughty: more importantly though is .... will it work?

Re: ntl to launch new mail platform
 

Yes, & no respectively!

Re: ntl to launch new mail platform
 

Very interesting, I didn't know NTL cared about its e-mail service. One assumes then that if this is the future we shall have guaranteed trouble free accessing and sending email. No more of those issues have been resolved messages!


:D

Re: ntl to launch new mail platform
 

Is that 'advance' as in working ?

All I want is to come home each day and find my inbox containing the days mail rather than 1001 dialogue windows stating that mailbox X didn't authenticate... saying that, I like the idea of finding less spam in the inbox....

Re: ntl to launch new mail platform
 

The cynic in me says that what we will end up with is a 3rd party messenging application that will append adverts for NTL to every message & still not improve the performance of the hardware.:shrug:

Also - anyone know whether this will be opt in or compulsory? - that @nthellworld addy is looking increasingly attractive:)

Re: ntl to launch new mail platform
 

That's a screenshot of the webmail interface. The actual software is a whole new e-mail platform. i.e. e-mail server.

Re: ntl to launch new mail platform
 

I'd be interested to see if this new email software will be any better than the existing one that NTL have now. I'm having enough trouble with the email at the moment. It's taking ages to get any to come through. We'll have to wait to see how long this takes to come about. :rolleyes:

Re: ntl to launch new mail platform
 

Yeh sorry, I didn't look too carefully. It still doesn't appear to address email server overload though ? :rolleyes: I presume ntl are hoping a more effective software solution will ease their hardware problems. :confused:

Re: ntl to launch new mail platform
 

i am with you on this one gaz :)

Re: ntl to launch new mail platform
 

Indeed :D I doubt that very much though, what with the new features. Rarely does a newer version of software use less resources, especially one with anti-spam and anti-virus features added.

Or maybe they are buying/have bought some new servers for their e-mail platform.

You know what is really sad in all this though? ntl just DO NOT communicate :mad:

Re: ntl to launch new mail platform
 

I have to say that I am somewhat heartened by this. Email is the most important part of internet access to get right, and I am glad that they are finally sorting it out - it's been supremely poor for far too long now.

On the whole there do seem to be some good new initiatives that ntl are taking from the internet side...this, newgroup updgrade trials, online account management. Whether or not any of it will work is of course another matter - but they do seem to be making an effort. I hope the money doesn't run out before they finish it (like last time)

Re: ntl to launch new mail platform
 

cynic ?? generally, with respect to ntl, isn't the cynical view also the realistic view. After all we joined a forum called NTHell. :naughty: :angel:

Re: ntl to launch new mail platform
 

Agree 100% Keyser.

Even when they do try to do the right thing (eventually) they seem to lack the ability to communicate effectively.

My guess is with this one someone thought, "Oh dear we can't let our customers know about this it would mean admitting we got it wrong before".

I, and I expect many more, would have far more respect for NTL if they were able, just once in a while, to say, "Sorry we screwed up but we acknowledge our faults and are doing something about it".

Echoing previous posts, the proof of this particular pudding will be just how long it takes to impliment the new E-mail and and how well NTL handle the changeover.

Involving customers in the process as well as actually keeping them informed would be a worthwhile step forward for them IMHO, but the "Old Dog" will have to learn some new tricks be able to do that effectively.

Re: ntl to launch new mail platform
 

:D :rofl:

Re: ntl to launch new mail platform
 

I would be surprised if it fixed current email issues.

Re: ntl to launch new mail platform
 

lol, it is easy to take the jaundiced view, in a reasonable expectation that will become the reality ;)

To be fair, though, from my perspective the e-mail service is the only aspect of NTL's performance, lately, that has disappointed. (the jury being out on newsgroups atm while we see how the current trial goes :) ).

Re: ntl to launch new mail platform
 

I think a little honesty and openness would earn NTL a lot more respect. After all, NTL is not the CIA, but if it is being run on a 'need to know' basis then NTL 'need to know' that we 'need to know' what's happening! If you catch my drift!! ;)

Re: ntl to launch new mail platform
 

Well said !!!

And nicely concise too, unlike my own. :D

Re: ntl to launch new mail platform
 

From what I here it will be a new everything, so I would assume new hardware as well, I believe its going to rationalize ntl's mail systems, as they have quite a few different servers and server platforms kicking around. Sounds good, lets hope it goes well for our sakes as much as ntl's. :D

Re: ntl to launch new mail platform
 

Give them a chance - everyone seems to moan about their e-mail and then when they announce plans to fix it, everyone moans again ! Let's at least wait and see the result. :cool:

Re: ntl to launch new mail platform
 

That's a good point, I posted a cynical remark at the start of this thread, but if what slimshady says, is correct - and it works, then yes let's wait & see:)

Re: ntl to launch new mail platform
 

Ok but how many times are we suppose to give them a chance?...we are paying for a service which never runs smoothly for any length of time.
Yeah, they got plans to fix it.....should have been done ages ago!!

NTL better sort things quick are more people are going to leave.

Re: ntl to launch new mail platform
 

I already have and it's the best decision I ever made, saying that I never used my Ntl e-mail account even when I was with them :erm: (except to register on here).

Re: ntl to launch new mail platform
 

The current email system is (relatively) simple and NTL can't get it working. They're now buying an all-singing-all-dancing email system with lots of knobs and whistles. Seems likely that we'll end up a great email system that works less often than the current one :) Having read the Openwave blurb I'd agree with the poster(s) who said NTL would use the system to tack adverts onto the bottom of emails - something that's unacceptable when an email account is used for professional purposes.

Re: ntl to launch new mail platform
 

I am FED up with NTL & the Basic Webmail. 15 (or 10MB) is handy... But I get 30-50 SPAM mail per day. I used Webmail to Trash the Spam, then used Outlook to read. But then I had to empty TRASH every week. (Why cant we have a Empty Trash button??) lol

Now I use MailWasher PRO 3.4 & I love it.

Re: ntl to launch new mail platform
 

What it needs is for NTL to install it ASAP turn off registration on the old one(s), migrate to the new one then voila maybe an end.

Jon

Whos really fed up seeing timeout errors et al.