BB in South London This Year?
 

This quote from Dallas_Davis on Digital Spy Forum:

"It seems after all that NTL:Home will be releasing Broadband and interactive services in the South-East (including South West area) of London.

I contacted NTL:Home representative on Friday 27th June 2003 and they told me that "broadband and interactives" services will be coming to your area within the next 5 months. So watch this space? So expect our upgrade service very soon.

So people who live in the Ex-Videotron areas like Lambeth, Southwark, Wandsworth, Brent (Harrow and Wembley), Lewisham and surrouding areas. Dont give up. NTL is coming!

From what i gather " They have been told to get the Broadband and interactive" services in order before Christmas 2003"

Well........... can anyone out there confirm or deny? Or is this just another barrowload of bullshit?

:blah:

I'll give them until the end of this year, then I'm going to exercise my consumer power and get ADSL.

Also, whilst not that important, I'd like to be able to 'press the red button' at some point. So maybe I'll change to Sky as well.

rippedoff - I'm in Southwark - and like Lambeth we don't get broadband or interactive TV. I am led to believe there are some broadband triallists in the area, but as I understand it the problem is that the network is a patchy mix off good and bad quality coaxial cable under the streets, which is pretty expensive to rewire.

See this thread on NTHW.com if you havn't already (though it might be gone tomorrow - July 1st - when NTHW.com dies).

not sure where in london they are but there is broadband being rolled out in london containing xxxxx premises in Downham, Mottingham, Grove Park, Hither Green and Forest Hill and covers elements of the following postcodes: SE3, SE9, SE12, SE23, BR1 4xx and BR1 5xx.

in the same vein, am not sure exactly when. but if its not already avaliable then it will be 'imminent'.

hope this is good news to some folk out there :)

The CLT is in town, good work!

I'm not in any of those postcodes, though it's getting closer! I'll reisist the urge to publicise my exact postcode in the knowledge that it won't make a roll out happen any faster.

Can you clarify what you mean in the above sentence Mark- are you referring just to the postcodes you cited, or to the NTL network in London as a whole?

I'm in Southwark too - I'm not too optimistic on Southwark getting bb this year.

:juggle: :bigcry:

I know this is a stupid question

Could some tell me where Blimey (or sometning that sounds like thqt) is in London CHeers

Bromley? That's in Kent, right on the south-east edge of London. Blimey doesn't sound much like it, but it doesn't sound much like anything! ;)

And it already has Broadband...

Why?

Because someone I knew as just moved to that area in London, that's why

Well, as BBKing says, the nearest sounding place to that is Bromley (where I live :D).

Thanks Scastle (& BBKing), I think I must have got the wrong name from somewhere because thiis place is in London, Cheers

Still waiting for London Broadband
 

Quoted from Mark W's post in this thread.

I'm starting this thread as a continuation of this old NTHW.com thread, "Waiting for London Broadband", which, like all ntl product-related threads on NTHW.com, will shortly dissappear.

(I was criticised when I tried to migrate the discussion from that thread to this forum's "BB in South London This Year?" thread, as the issue is not merely one south of the river. This new thread addresses that.)

(1) Can I suggest that we continue discussion of Broadband's imminent arrival (or lack thereof) to this thread, "Still waiting for London Broadband".

The reason being that the issue is London-wide. Indeed the issue of lack of broadband is wider than that, but the new thread can focus on London.

(I was critised when I tried to move the discussion from this old NTHW.com thread, "Waiting for London Broadband" (which will shortly be deleted due to NTHW.com changes), to this forum's "BB in South London this year?" thread as the issue is not merely one south of the river. This new thread addresses that problem.) :)


Also this thread is veering wildly off-topic! On which note I shall say this...

(2) dieselking- Your mate might be living in a place called Bromley-by-Bow, which is in the east end of London.
However (confusingly) Bromley (the place), to the southeast of London, has a Kent postal address, but is within Greater London and is in the London Borough of Bromley. It is not within the boundaries of Kent County Council.
Bromley (the place) is obviously within the London Borough of Bromley.

Many places on the periphery of Greater London are in a sitiation similar to this, both being a part of (Greater) London and also notionally a part of an adjacent county (at least in a postal address sense). Bromley is regarded a town in it's own right, even though there are no green fields that seperate it from the sprawl of London. (Thats not to say that there's no green field though, as any Londoner will tell you there are plenty of significant open spaces, woods and parks in London.)

That answer probably confuses things more than it clears them up though! ;)

Binary, good man, my note was not meant to be critical if you meant me that is, but meant as a suggestion maybe I could have made that point clearer.

I think folk forget the Greater London is a huge area with God knows thousands of ntl customers and that some counties bordering have ntl customers that also look forward to receiving full ntl services. I agree the issue should be kept prominent and not allowed to die.

:wavey:

Gogogo- when I said criticism I meant it in the legitimate, constructive criticism sense - helpful criticism that progresses discussions on - rather than the harsh, unnecessary sence of criticism.

Ditto- I also agree the issue should not die. Perhaps this thread could be where that issue is kept in the lime-light.

Greater London is really big, and has a big demand for broadband.

I just read somewhere (NO not on .COM) that some firm called BULLDOG are starting a 6Mb service on their London network. This is to cost about £180 per month.

i was referring to those postcodes only im afraid. and i mean imminent, as we have been given instructions what to do with broadband customers calling with those postcodes.....

May I suggest you carry on posting in here, as it appears to be discussing the same issue:

http://www.nthellworld.co.uk/forum/s...=&threadid=548

(1)
No, please don't suggest that! :(

The whole point of creating this thread was because it is not merely a South London issue. The thread you cite is called "BB in South London This Year?".

I have tried to move discussion from that thread over to this one. If you read what I've written in my previous posts, I've explained this. :rolleyes:


(2) Mark W - a question. Broadband is imminent in the postcodes you quoted, however can you tell us anything about broadband coming to other postcodes in London?

I was under the impression that some areas had such bad under-street coaxial cabling that they'd never be able to support a broadband service, at least not until that cabling had been improved.

If this is the case are there any plans to improve the cabling?

Thanks for the reply Mark. I am, unfortunately, not in any of those postcodes.

I've asked you a question on the "Still waiting for London Broadband" thread here, where I'm trying to migrate this discussion towards (as this is a whole-London issue, rather than just a south London one).

To be honest, i cant answer that. not WONT, cant.

I fix peoples connection to the internet, sort their pc settings and help with their email and webspace - and a few other bits and bobs.

I'd probably be the last person to be told about whats being done in london, and i certainly dont know what is being planned.

As im not in control of the facts, im not prepared to speculate, sorry binary

Thanks for the reply anyway, it's an honest answer! Your original post regarding the broadband service going live in those postcodes was surely good news for some I'm sure. I hope you'll be able to keep us on NTHW.co.uk posted on similar developments in the future.

Perhaps BBKing (who is or was involved in London broadband rollout), or indeed someone else in the know, can enlighten us with regards to the state of the network? :confused:

well broadband trials in london have gone very very well, in other words it works (see ntl have been doing upgrades to enable the services) and are almost complete. so an autumn release of bb to south london (which includes parts of bromley, the bits on the boarder with lewisham) is likely and should happen. all good news from ntl.

£180, that all!

but why would someone want 6mb, unless there are about 10 computers using the same connection or something. i'm quite happy on 150k (well 250k cause it's via stb).

and. south london is supposedly is of better quality, so north london might have to wait a bit more. and it looks like the postcodes mentioned before are in southeast london, but i have heard of trials in southwest london (like lambeth and southwark). so looks like bye-bye dial-up and hello:wavey: bb in london very soon!

Hi guys & gals,
I got this reply from Chris Collinson yesterday... only took 3 weeks to reply..

We had hoped to be able to launch the broadband service in your area some time ago. We have completed exhaustive tests on the network within the Harrow area and I can confirm that at the moment we have no plans to launch Broadband in your area. ntl:home will continue to invest in the network to enable us to provide more homes with a broadband service across London and I will be in touch with you as soon as there is any positive news. I can only apologise for any inconvenience this may be causing in relation to your current internet experience.

I sent a reply asking what the results of these exhaustive test were and also asked that if ntl are continuing to invest in the network then why are they not investing in Harrow?

As soon as I get a reply I'll post it..

:spin:

Thank you

Sorry to lead this thread off track:) :wavey:

Bulldog already offer a 4Mb ADSL service which they call Primetime. This means that between Mon - Fri 6pm to 8am, allday weekends and public holidays you get 4Mb downstream. All other times are 512Kb.

They are charging around £80pm for this I think.

The upstream is 400Kbps and it is a 50:1 contention service.

Well both of the STB's have managed to regain their IP address's and can see the UBR's. The second STB is holding at 56dBmV return power.

I don't know what the problem is in Harrow, but it is clear that most of the STB's I have seen are able to establish a connection with the UBR's and obtain an IP address.

Let's hope so, but I ASK AGAIN... can anyone out there confirm or deny this in a semi-official capacity?
:rolleyes:

Why don't you go and ask on Community and get an official answer?

Because the forums at Community havn't launched yet. They won't be up and running for a couple of weeks.

See ashg's reply on this NTHW.com thread.

A least you had a reply from Collinson! I'm still waiting.

Difficult to interpret this for ntl speak is never what it seems: either it means that the network is indeed a problem or perhaps other areas will be upgraded first and Harrow will follow later. Usually it's coming soon so later might mean never!

It seems the same old ntl vagueness a reluctance to inform customers on what they might expect to have, treating customers with contempt.

:wavey:

ok, go to nthw.com - maybe the clt team can help?

maybe, that harrow can almost handle bb, but they are waiting until the rest of london is upgraded (and it seems south london is almost), possibly a few more months and BB to all in london!

This is an ongoing issue orangebird, one being discussed in "Still waiting for London Broadband".

There is some semi-official info there already, I hope that others in the know will continue to add to that. However is is not ntl's forte to give straight answers to this question.

Orangebird this issue has been going in circles on the .com site for ages and at no time has anyone made the situation concerning BB in London clear. In anycase the .com site is almost dead.

:eek:

If this is true and we need to see positive evidence of that then why on earth the big secret. Surely, some executive idiot at ntl is capable of making official annoucements: almost every other company which has plans for expansion announces forthcoming developments.

Anyway I would like to see an official announcement rather then kites.



:wavey:

silly ntl. why don't they act like a normal company that is properly organised and actually can communicate.

(ANGRY MAN)

well after reading all this i thought my put my bit in....

after being told by 3 ntl staff that my area (Bromley SE London) does not have broadband available and there are no projected dates, i decided to go for BTs BB.

that would mean that i would have to cancel my ntl phone line and get a BT one for the connection so...............

i phoned ntl to cancel my line and explained why and then i was told that broadband WAS available in my area. WHAT THE ....?

so i ordered the "ntl:home Broadband + Console for the PS2" service and to their credit the broadband was installed and working first time after just 2 days!!!! some of you must be as surprised as i was.....and like i said, it worked too.

(NOT SO ANGRY)

now since then I have spent over 4 hours on the phone being passed from pillar to post because as part of that poackage they should supply a hub, additional ethernet cables, and stuff but it still hasn't turned up.

(ANGRY AGAIN NOW)

whenever i phoned anyone at ntl customer services(?) i was told that ntl do not supply that sort of equipment, and i would be passed through to the console support team who would sort it out but then the console support team would tell me that they don't deal with orders and they would put me througt to another dept - and guess where i ended up? CUSTOMER SERVICE!!! who told me that they do not supply this type of equipment.

(BLOOD BOILING)

i've just got of the phone again (after 45 minutes) and finally sorted it all out, but only after asking the ntl custservs to look at this http://www.ntlworld.com/ps2/ and pleading with them that they now belive me that i was offered this service/equipment package and i would actually like it delivered.

the lady i finally got through to was finally very helpful after initially not beleiving me, but i expect a customer service team to have some idea of the products and services that their compnay supplies because if they how can they help.

i've been told it should be delivered in 2 days, but we shall see eh?

PS. one of the customer services huys got a bit upset and angry when i suggested that i'd been on the phone for over half an hour - "that just doesn't happen" iwas told.

micaAB- it seems incompetance reigns at ntl. Maybe my area's got broadband now, they've just forgotten to tell anyone (including their sales people and the call centres)!

Thanks to whichever mod merged these threads, they were on the same topic. Though earlier posts do read a little confusingly now!

It'd be great to hear from people who have hard facts about broadband's arrival in areas in London, even if it is through such a bizarre way as micaAB above. :rolleyes:

i must admit i feel a bit sorry for the guys who are on the other end of the phone @ customer services........it just seems like they are not kept up to date with the latest developments and services of their own company.

i don't blame the people.....i blame the company

it seems that ntl have the infrastructure in place but the project rollouts are so haphazard that they don't know what area to publish which areas have BB available.

still, it's working fine now and it's as fast as i expect bb 600K to be.

In a nutshell, exactly the problem. CS people, some are ok and very helpful, but some know nothing and deliberately mislead customers. The responsibility lies at senior executive level in ntl it is someone's responsibilty to ensure front line staff are well-informed and not left to guess answers and indeed recruit quality staff. ntl executives are hopeless.

:wavey:

For those of you who do not know Orangebird form nthw.com, let me tell you.... she is a waste of space!

As to her suggestion by using the new community..... I posted a question on their emai facility on 3/7/03... got an automated reply listing all sorts of websites , but no answer.

As to nthw.com CLT.... has she not looked at this site for a number of years or what. Mention London / South London on that site and all goes quiet.........

I telephoned CS last Tuesday.... they do not have a clue.... said that even though I could not get CR3 or BB, I could get a stand alone cable modem for BB... I said NO I CAN'T... he said ... wait and I will find out.....he then came back and said...."you can not get BB in any shape or form where you are....and we don't have any idea when it will be available".

He was wrong.... if I went to BT, I would have a lot of BB choices...........

:D :confused: :D

Why? Because they are NOT a normal company that is properly organised and they cannot communicate.

:cry:

Think thats a little uncalled for mate :rolleyes:

well, to be fair, how is she supposed to know exactly whats on there?

Probably because that conversation has been done to death in back?
I'm under the impression the general consensus is some areas of london dont have bb, and dont hold your breath getting it.
I know this angers some, but if you demand british airways fly a jumbo to timbuctoo 3 times a week, they are gonna say no - why? because its not economically viable for them to do so. The same applies to ntl im sure.

aside from him faffing about a bit at the start, he DID go and get you a definitive answer, all be it not the one you wanted.

that leads to an obvious question......

Not really, there is a long history of Orangebird running her mouth with little substance to back it up with.

Quote:

well, to be fair, how is she supposed to know exactly whats on there?

If she doesn't know then it is better to keep her mouth shut.

No, the conversation of broadband in London was not done to death - it was closed by the moderators. There were attempts to resurrect the thread but the moderators yet again pulled the plug. The thread(s) was/were running since last year. I guess the threads were highly embarrasing to NTL. There is no evidence that London is uneconomical to upgrade whatsoever. It is not London's fault NTL had overspent or poorly manage their resources in other areas.

What definitive answer? There are suggestions that his area will shortly be upgraded soon. The obvious question that springs to mind is why is NTL are unable to communicate with their customers?

so you have common interests then?

hmmm...id hate to repeat myself

Oh, i must have been reading a different thread.
the one i was reading had lots of people going to GREAT lengths to give you the facts and figures you desired, and a reasoned explination as to why broadband was not availiable in your area, only for you to consistently say either "those are not the figures that i have" - tho you never gave those figures, or where you dreamt them up - or "thats not good enough, i demand EXACT figures", and you refusing to divulge why you required them.
then it went on to fibre, and you insisting how as the videotron network was subsidising the rest of ntl :rolleyes: you lot should be given fibre instead. then those same valliant souls tried to give a reasoned explination why this was not reasonable either, all of which you dismissed out of hand........
it was about then that i stopped reading what little you had to say......

I am sorry you cannot get broadband, i really am. but that does not change the fact you cant, and no amount of being rude to anyone on here remotley associated to ntl will change that.

:rolleyes:

Pot kettle and black spring to mind here UDT...

Me wonders why :rolleyes:

British Airways, now that's a real company a really good one and ntl senior management could learn something from BA. I think it's more likely ntl would offer a jumbo 3 times a week for Timbuctoo and charge for it whether it flies or not!

Frankly, all customers in Greater London would like is to receive the services they are being charged for and customers elewhere enjoy. Greater London without doubt is a wealthy region with lots of wealthy customers. Surely, isn't it time somebody in authority at ntl made a public statement clearing up the issue of BB/interactive availability for customers in the region.

:wavey:

I can't work out whether this is sarcasm or not... are you aware of the financial state BA (and the rest of the full-service airline industry) is in? They're being murdered by the likes of EasyJet and RyanAir. But back on topic...

Customers do recieve the service they pay for, and conversely, pay only for the services they receive. Are you suggesting there are people in London who are being charged for broadband, but not getting it?

As to NTL making some sort of official statement, I couldn't agree more....

What you need is somebody like Drew from Digitalspy. He used to post on there regularly when NTL were rolling out broadband in other ex-CWC areas, letting us know the target dates and so forth. Whatever happened to that guy?

So you think it is "not economically viable" for NTL to offer BB in the capital of the UK. The ex-videotron areas account for around 1 million homes - although not all of these would have taken cable. This is still a very large potential market.

BT take the opposite view and that is why the London exchanges are pretty much the first to be upgraded.

I am sorry, it is uncalled for. Abusing people makes them less likely to want to help.

No, it's not London's fault. The fact is though (and tough as it may be) that NTL are under the control of Bond holders. If the Bond holders say they have to cut costs, they HAVE to cut costs (even if it affect the service) because if the bond holders decide they want their money back (which as I understand it, they are entitled to do), NTL have to pay it even if it bankrupts the company. I have worked for a company that was under the control of Bond Holders, and I know for a fact that they will do that if their demands aren't met.

With the comms market the way it is, in the event of NTL going bankrupt), the network would probably be taken over and SHUT DOWN by BT and Sky, because Telewest are under the same financial constraints that NTL are.

Still, that doesn't account for Videotron, CWC and NTL not installing Broadband in London before the collapse of the comms market..

That is a good question. NTL don't seem to be generally able to communicate with customers (apart from those people that post on here and, for a while at least, on .com).

Depends how much work the network needs, and how much it would cost to fix it.

Videotron did use cheap cable and cheap installers (see posts by BBKing and Escapee on .com for that info), and the quality of the network has degraded by all accounts. In some areas, it is not capable of carrying broadband data because the return path is not strong enough.

Anyway, aren't NTL currently upgrading the old Videotron areas? That is a rumour, but in the absence of any official comment, it is all we have.

"but in the absence of any official comment." How long must we wait for "any official comment" surely someone is capable of making an official statement concerning as someone said earlier the availability or non-availability of BB/interactive in the capital city of the UK possible Olympic city!

:wavey:

Well I do not expect a NTL associate to get things right or even read things right!:D

Are you serious? Do you really expect me to take advice from "fedupwithntl". A man who cannot hardly spell much less convince me his figures were accurate. I can only imagine that Mark and fedupwithntl are on the same intellectual level. It is not unreasonable to ask for some accurate figures. Yes, I know the word "accuracy" is not in NTL's dictionary which is why they have a terrible record in sending out accurate bills.

There is some much bs from NTL that it is not unreasonable to listen to the likes of NTL associates. They don't know what goes on in their company, they have a awful record of customer services and know one believes a word they say. Is there any point listening to what an NTL associate says? If so, can you give me just one example?

I think NTL were far too embarrass to release the number of customers in London (Videotron). There has been a huge migration of customers leaving NTL (174,000) last year. NTL were unable to take advantage of the collapse of On Digital and if NTL did not have broadband, the number of customers leaving NTL would be far greater. Not to mention the fact customers are only willing to stay with NTL because they do not want to have a satellite dish on their property. Let's face it, we know NTL is awful, which is why there are a number of websites like this!:devsmoke:

UDT, you're forgetting the first rule of debating. Don't insult your opponent. Rip what they're saying to peices, but getting personal is totally unnecessary.

Now as you know, this site has nothing to do with NTL. So any NTL associates posting on here are doing so in their own time, off their own backs, because they want to try and help us. Why start insulting them for doing that?

Mark has passed on what information he has. With respect to him, he's not high up in the company. He cannot be expected to produce all the facts and figures you demand. (In fact, I would go so far as to say that NTL cannot be expected to produce the figures you demand -- when was the last time you heard BT telling people how much is costs to convert an exchange to ADSL? They never give the exact figures.)

And as to you taking advice from a man who "cannot hardly spell"... :rolleyes:

There's one point thought that no-one has managed to counter yet. Broadband is NTL's most profitable product. It's the one they're marketting hardest nationally. They want broadband customers. With this in mind, the only possible explaination for not offering it in London is that it is uneconomic to upgrade the areas. Otherwise, why else would NTL be holding back?

but how do we know ntl are holding back. they are probably waiting to get all of london upgraded, so as not to cause hell at customer services, trying to explain this bit of london is done, but accross the road there is no bb because...
the directors of ntl have been set (and have been setting) deadlines to get bb up and running in london by the end of this year. they have spent loads of money on upgrading london, but are just finishing off the job. a few more months, and londoners will be saying how great ntl bb is and how they could ever be so horrible to ntl! :)

Whoah- this is all getting a bit bitchy! ;) Let's keep it cool.

As I'm one of the instigators of this discussion, please let me take the liberty outlining why this is still an issue, and what questions are still unanswered. Apologies for the lengthy post.

Mark W, I'm really glad you're on the forum providing some hard facts. However I do have to take you up on this comment (in a constructive rather than destructive way).
I don't think the London broadband conversation has been done to death for reasons I'm about to explain.
My understanding of the London broadband issue is this:

(a) The Videotron network, as originally constructed, was of poor quality, and much of it is not in a fit state to support broadband. Additionally subsequent maintenance to it has been lacklustre.

(b) If upgraded, the network could carry broadband. However this is unlikely anytime soon as NTL has little money to upgrade the network.

If this was the end of the story then I'd accept that I would not get NTL broadband for a long time.

But...

(c) I have read a few times that there are plans to upgrade the London network to carry broadband, though this is always very vague.

(d) I received an email inviting me to be a member of a broadband trial in my area in November 2002. I was very busy at the time, so I never followed it up. However this does suggest that NTL were testing the resilience of their network, in my area at least (somewhere in Southwark), with a view to launching a full service.

(e) micaAB's post on the last page (post #41) suggests that NTL are launching broadband in London in places where people had given up on waiting. Indeed micaAB had given up on NTL, rang to cancel his service, and was then told that broadband had launched in the area!


The reason I'm hanging on for NTL broadband is that I think it'll be a more flexible service than ADSL (with the choice of different speeds up to 1MB). Plus I think that overall, with a phone line & pay television, NTL comes in cheaper than the BT/ Sky/ ADSL ISP combination.
(And I'm not keen on Murdoch/ BSkyB becoming the pay TV gatekeeper of the digital future, so wish to support competition).

I have access to fast net access elsewhere, otherwise I would have already exercised my consumer choice by switching to BT & ADSL.


Perhaps all NTL is doing is keeping up the facade that broadband is coming imminently to areas in London, in order to hold on to customers such as myself. (Then perhaps eventually once they have the resources NTL will upgrade the network for broadband.)

What I would like from an informed source is a straight answer on whether some areas in London will not be getting broadband for years because of the dodgy network.

Then we will know for sure, and can stop moaning here about the wait for NTL broadband. :)

I fully agree - the subject was getting embarrassing for NTL. There was some determination from the mods to close the long running thread.

If that is the case - then why is bb being rolled in one of Videotron's oldest network?


[/B]

I fully agree - the subject was getting embarrassing for NTL. There was some determination from the mods to close the long running thread.



If that is the case - then why is bb being rolled in one of Videotron's oldest part of the network?


I guess this is NTL's way of confusing their customers in London. This has backfired in NTL's face. This has enhanced NTL reputation as a company full of spin, deception and a joke.

just to let you know, ill not be posting in this thread again.

if i get confirmed info, like those new postcode areas getting bb, then ill be sure to let you all know as soon as i do, but i refuse to enter into a conversation with someone who dismisses what he hears out of hand if it does not conform to his personal mindset. I tried, and failed, in the past to give a reasoned explination as i could giving the facts that i have only to be belittled for it.

ill not be making the same mistake twice.

oh, and for what it is worth, i fully agree that ntl sould give a clearer idea what areas will, might and wont be getting bb in the near,middle and distant future. however, i draw a line at it being a 'conspiracy' :rolleyes:

Hi Mark W- I hope I'm not the one to whom your fire is directed at!

I think I must have missed some of the past explainations as to why areas in London havn't yet got broadband.

There is of course no conspiracy!

I, for one, will appreciate any further posts giving further postcodes, that's most helpful.

binary :cool:

P.S. Undisputedtruth- watch out for doing double postings, it's most confusing. And even more confusing if you were to delete one of them now, as any subsequent replies will dissapear (so pls don't delete either of them). ;)

Goodbye. :D

There has been times when I listened to people like Mark and other NTL associates. That was over three years ago. Has things change? No, they are still full of BS and this latest stunt to try and get the upper hand on me is laughable indeed. My only regret is that I should of dismissed what these Guys were saying three years. Of course, they be saying give us a chance. Yes, a new chance every year just to suit their mindset. These guys deserve nothing more than contempt.

cruel. that is all i have to say, don't blame them blame ntl for confusing everyone including their staff.

Sorry, there were problems with my internet connection. I even lost a reply to Tristan where I was stating that I was not insulting Mark but stating facts.

I also note how NTL associates are willing to give it but unable to take take, so they run off like "cry babies". :D

:rolleyes:
no binary, as you can see from above i was not referring to you. you have always been even minded and polite to me, thanks :)

give it? please tell me where ive been insulting?

Post # 47

:confused:

i have read and reread that post, and would appreciate you enlightening me where exactly i was insulting in it?

Perhaps, you care to point where exactly have I insulted you.

ill take the fact you cant reply to my question toi mean i wasnt insulting afterall?

your turn.....

post 57 -
insinuating i have a lack of inteligence

post 57 -
apart from the irony that this was in the same post you insult someone else from not being able to spell, that is hardly pleasant is it?

post 65 -
id say that just about defines the meaning of trollish/insulting behaviour - perhaps you might like to look at the terms and conditions regarding insulting other members?

May I appeal to all to be nice to all on this thread. This thread is designed to obtain information of assistance to all in the Greater London region inrelation to BB/Interactive/Enhanced TV and being rude to ntl staff is not helpful.

Please keep things cool.

:wavey:

Can we please not argue. No insults please. Remember throwing abuse at one another will not be tolerated here.

Mark you are being oversensitive here.

I merely remarked that you and fedupwithntl probably think on the same level. Is that so insulting? Or do you think fedupwithntl is actually stupid which is the reason why you are so upset.

There is no direct insult to you. I would say you'll need to act more professional in future.

Yes, I do find your remarks insulting and does not paint an accurate picture of what I am saying. Can't be bothered to waste my time to proof a point to you.

Undisputedtruth

:confused:

More professional!?!?

Its a forum for goodness sake and Mark is posting here in no capacity other than expressing his own opinions :rolleyes:

lol, dont worry about it, someone is orbiting his own planet.

i think my reasons for not posting here have been fully vindicated...

Another troll to the rescue of Mark.

Mark defending Orangebird

Tristan defending Mark

Enough please, either bring this thread back on the subject or I may have to close this thread for a short period. Its simple we do not want members to argue and disrupt the natural flow of discussion within this or any thread.

There is better ways to hold a debate without throwing insults around. :)

Could there bea common theme here employees not customers:D

oh, one little thing - i mistyped a post - when i said i felt he was insinuating i had a lack of inteligence, i mean he was insinuating about me AND fedup....

sorry fedup, i really dont think you are dumb!! ;) :beer:

Me insinuating. More like Mark is imagining again.

Yes, it involves food-fights :D

C'mon people, let's settle down and keep this thread a good healthy one, I'm enjoying it. Insults and petty tit-for-tat arguments are dragging it down.

Hear hear. I'm interested in the issue, full stop. This is getting silly.

I've placed an order last week with Zen ADSL and at the moment considering terminating my NTL account. If I could get CNBC from freeview then it would be au revoir NTL. NTL staff are so unprofessional.

One of my friends, who left NTL because he was angry about the Broadband situation has recently (a couple of days ago) got a letter telling him Broadband is now available in his area, and asking would he like to apply? The area is Grove Park (near Lewisham). The availability checker says it's not available, but that is sometimes wrong anyway (My boss had broadband for over a year at his flat, and all that time the availability checker said it wasn't available).

Of course, if the letter was sent in error, it wouldn't be the first time.

well maybe ntl just need to update their data base.

Im sorry I disagree, you are tarnishing all employees with the same brush. There are some good ntl employees out there, just because you have had bad experiences with a few, shouldn't give you the right to make such an invalid statement.

Lets get this thread back on topic please which is 'London Broadband.' :)

Of course they are....all 13000 of them, which I'm sure you have had the misfortune to meet, every single on of them :rolleyes:

Good news!..... now, after making around 5 posts after making this statement, maybe now you have stopped!:wavey:

Anyway... I thought that with this new site, we might be able to raise the London question without being bombarded with negative stuff like ' this issue has been done to death' etc. but, no, this site is just as bad and anti-London as the last.
:mad:

None of the team have said anything of the sort, all we are saying is yes raise the issue to your hearts content but there is no real need for some members to throw insults around at each other.

Now please can we continue with the discussion on London Broadband. :)

What's with the attitude? Why are you so pleased that someone who could help is no longer posting? It's not fair that you & others like UDT get abusive/rude/insulting just because when you ask questions, you don't always hear what you want to.

No-one here is anti London - the facts are that there are no dates yet, and no-one can supply you with them, end of. The 'done to death' feeling is only because the whole london thing just goes round an round in circles. I know it's crap and I know there are many customers in London that want BB/Interactive etc. But, getting angry and abusive to ntl staff on here is not going to get you any further in your cause.

According to Chris Collinson they have done tests in Harrow and will not be upgrading for the foreseeable future.

This is rather odd because most STB's I have seen in Harrow have a return path and obtain an IP from the UBR's in Acton. My STB is currently sitting here with a return path, an IP address and a status of no-bia.cm.

Personally if I had a potential customer base of 1 million households I would be making the upgrades of those areas top priority.

If this is the case then why is NTL's head of marketing saying that they have no plans to launch BB in Harrow?

If ntl staff came on here with anything useful to say about the London issue, then fair enough. But if they come on (like you) and say absolutely nothing helpful, then they should just shut up and stay out of the thread if they do not like it. The same applies to anyone else... if you do not want to hear or read any more about the London issue then do not read the thread
- it is that simple. Nobody forces you to read this thread, but of course some of you wouldn't be happy unless you made your negative comments.
:grind: :grind:

I haven't made negative comments and I haven't complainied at all about the London issue being brought up again. I merely pointed out that if you don't like what you hear, you just come back abusive and bolshy - as above :rolleyes:

The reason you have the hump is because no-one can tell you that your area is going to receive BB/Interactive etc. Is that an excuse to be rude to people?

and you think this latest contribution to the thread is useful ?
:confused:

No - what about yours? :shrug:

Im not being funny or harsh by asking for members to keep this thread on topic, I have asked a few times now. I will not ask again.

This is a discussion forum not a slanging match.

Please accept my apologies Dr Plummer - shall refrain from now on. Just a tip - if you don't want a slanging macth to occur, try to mod the personal insults/name calling in the first place :)

If you look in the thread thats exactly what I have been doing thanks. Can I give you a tip if you have a problem with a specific post please report it, do not join in on the name calling/arguements bandwagon its simple report it and then ignore it. :)