Free Voicemail service launches in certain areas.....
 

Not sure if this has already been mentioned, apologies if my laziness has caused a duplicate thread.

Free viocemail service has been launced in all SMS areas as of 18/12/03, very similar to the free option offered by BT. It is currently only available in most original ntl areas.

:)

Re: Free Voicemail service launches in certain areas.....
 

Hi Macca, & thanks for passing on the info. :tu:

PS-What's an 'SMS' area? :confused:

Re: Free Voicemail service launches in certain areas.....
 

It's the type of billing system that is used usually find that original ntl areas have that type of system.

Sorry, morning Neil. Thanks to those who rep'd me recently, you know who you are.

:tu:

Re: Free Voicemail service launches in certain areas.....
 

How would you go about activating the service?

More importantly do you happen to know if Teesside is one of those franchises that can recieve this service?

Re: Free Voicemail service launches in certain areas.....
 

Just phone in to your local office and they will add it on. I think it may be ex CWC which would mean that it is not available but I am not absolutely certain. Sorry I couldn't give the exact info about your area but it can be hard to keep up if with who deals with what sometimes. :shrug:

Just in case anyone is unsure of how the free voicemail works, see below:

-Free viocemail is a free, simple version of the paid for service
-You do not need a PIN
-Activate the service by contacting your Customer Service (as mentioned above)
- Once activated, you access the service by dialling 1571
- Touch Tone phone required to use this service

In know this may be basic stuff to most but you never know, and as you can tell the info above has come straight from marketing, not my words. :D

Re: Free Voicemail service launches in certain areas.....
 

For info Teesside is original NTL. Having just spoken to customer services there is no free voicemail available :shrug:
Or maybe nobody in marketing has told them that it is, but she did go & check :rolleyes:

Re: Free Voicemail service launches in certain areas.....
 

Hey where's my prize?

I suggested this (copy BT) in a nthw.com competition for ideas for new/enhanced services!

Because in this country someone only pays when a call completes - this means lots of extra dosh for ntl and BT. I wouldn't be surprised if it gets turned on by default for all users and they have to phone up to turn it off!

Re: Free Voicemail service launches in certain areas.....
 

I'm glad you mentioned that, its really annoying when you phone someone and get their answer machine, but don't want to leave a message, like you said you get charged a connection fee (5pence?)
it all adds up, especially for the phone company.

There should be some sort of opt out asking if you want to connect or not? Its expecially annoying when phoning from a payphone, bang goes 20pemce, just to find out no one was in.

Re: Free Voicemail service launches in certain areas.....
 

IF you dial 1571 without voicemail being provisioned, you get information on the free voicemail service (in glasgow anyway).

Re: Free Voicemail service launches in certain areas.....
 

Here the system says "Hello", someone says a name like "Flipper Dilbert" and then the system says "Please enter your passcode". I wonder if this means it is still testing or I connect to someone elses voicemail box?

Re: Free Voicemail service launches in certain areas.....
 

Teesside is an original area BUT is not an "SMS" area

Re: Free Voicemail service launches in certain areas.....
 

I've had voicemail since I moved to NTL in my new property a year ago and its always been free????

Re: Free Voicemail service launches in certain areas.....
 

just rang 1571 and it tells you to ring 0800 c.s. and get set up for it :tu:

that is on teesside btw :)

Re: Free Voicemail service launches in certain areas.....
 

Just for fun, I rang 1571, not signed up for any voicemail services.
No idea if I'm in an original NTL area or not (Swindon)

"Hello, welcome to the message centre"...
"Please wait while you are transferred"...
Beep beep beep - engaged tone!!!

Re: Free Voicemail service launches in certain areas.....
 

:rofl: :rofl: :rofl: :rofl: :rofl: :rofl: ----- typical ntl

Re: Free Voicemail service launches in certain areas.....
 

Don't need it, already got a standalone answering machine. :)

Re: Free Voicemail service launches in certain areas.....
 

Does anybody know if Cambridge is a SMS billing area?

Re: Free Voicemail service launches in certain areas.....
 

NO its not AFAIK

Re: Free Voicemail service launches in certain areas.....
 

So, does anybody know when free voicemail will be available in Cambridge?

Re: Free Voicemail service launches in certain areas.....
 

I've just tried 1571 and got a message "Welcome to ntl voicemail service, this service is not available to you"

Re: Free Voicemail service launches in certain areas.....
 

Possibly when harmony rolls out? Or will it need an infrastructure upgrade like Caller Display?

Re: Free Voicemail service launches in certain areas.....
 

Hi


Looks like the north west has it as well :tu:

I am in Warrington and now have it working on my line :)

Re: Free Voicemail service launches in certain areas.....
 

Within the last few weeks, it's been launched for ex-CWC customers.

Re: Free Voicemail service launches in certain areas.....
 

Voicemail used to be free, then NTL started charging for it.

Do people think NTL are making it free for good? (like BT), or are they just playing games with us and hoping people don't notice when they start charging again?

Re: Free Voicemail service launches in certain areas.....
 

we are in norwich can we get 1571 for free just dialed it and was told it is not activated on my line

Re: Free Voicemail service launches in certain areas.....
 

The free voicemail does NOT include a mailbox, the £1 per month Voicemail DOES

Re: Free Voicemail service launches in certain areas.....
 

no mailbox? - does that mean it can only store one message?

Re: Free Voicemail service launches in certain areas.....
 

No, what it means is when you have a mailbox, you can record a personal mesage to callers, with the free voicemail you can't do this.

Re: Free Voicemail service launches in certain areas.....
 

ok thanks - I guess I'll have to try it out then.

Re: Free Voicemail service launches in certain areas.....
 

I'm ex CWC, but I get message saying it's not available

Re: Free Voicemail service launches in certain areas.....
 

You need to ring customer services and get it added, it's not automatically available on the line :shrug:

Re: Free Voicemail service launches in certain areas.....
 

Same as BT then :)

Re: Free Voicemail service launches in certain areas.....
 

So which areas have 1571 as part of the line rental and which do not? I bet it isn't in my areas, Leeds!

As for free elsewhere, both BT and Telewest offer a free 1571 service and have done for some time.

Re: Free Voicemail service launches in certain areas.....
 

Leeds isn't the area that I cover, but I'm 99% certain that it is available there, as the voicemail system in use is identical to the London one.

Re: Free Voicemail service launches in certain areas.....
 

we have just been put on free 1571 we are in Norwich