2mbit NTL BB Campaign
 

I WOULD like to see a campaign start to petition NTL for 2mbit plus.

This is mainly due to the fact that NTL stated at the BSG Conference attended by Erol (Erolz) that NTL had no intention of launching a 2mbit tier of service because "our users don't want it" / "There is no demand for it"

I have made a similar post on ntlhell regarding this, and if there is enough interest, perhaps starting an online petition to submit to NTL to show that there IS an interest in the 2mbit tier.

Lets get some comments in & see what opinions people have.

Please note, we may not force NTL into adding a 2mbit tier, but we CAN let them know that there IS a demand for one.

Re: 2mbit NTL BB Campaign
 

Not being funny here 'LN', but wouldn't you be better off actually 'starting' that petition, then coming back here, posting about it to drum up support for it?

Re: 2mbit NTL BB Campaign
 

tbh - I don't think a online petition is gonna make any odds

We have even been told by the MD himself they won't release 2Mbit - it would kill the network + they would only get a tiny % of people on the service.

Re: 2mbit NTL BB Campaign
 

go for it - it might embarrase them at least when it gets on the register and hopefully highlight the fact that ADSL has something NTL doesnt.

Re: 2mbit NTL BB Campaign
 

Here you go, I've started it for you...:rolleyes: ;)

http://www.petitiononline.com/ntl2MB/petition.html

[Edit]-Don't say we don't do anything for you! :naughty: :D

Re: 2mbit NTL BB Campaign
 

Sounds like a great idea to me.

However my freind you are under the asumption that NTL actualy give a toss about there customers !!!!!!!!!!!!!

There infrastucture cant support the 1mb users properly so a 2mb connection will most likely be the speed of a good quality dial up !!!!!!

:naughty: :naughty: :naughty: :naughty: :naughty:

Re: 2mbit NTL BB Campaign
 

Possibly, and maybe we WON'T get a 2mbit service started through this... HOWEVER, We WILL show them that people DO want 2Mbit.

Re: 2mbit NTL BB Campaign
 

And the reason behind this is...

ntl's service has had an effect on their 1Mbit sales. Telewest's 1Mbit takeup percentage is much higher than ntl's. ntl look at their own figures and see not that much demand for 1Mbit so the demand for 2Mbit would be low. This is a fair assumption to make though.

Perhaps the demand to 2Mbps on ntl would be low as the 1Mbit demand is quite low compared to Telewest.

Re: 2mbit NTL BB Campaign
 

Maybe few users on ntl see the point in having the 1Mbps service when they could not use it to it's potential. Users desiring of power services will be the heavy user wanting both speed and capacity. Ntl might offer the speed, but they do not offer the capacity. Telewest have no such restrictions on their offerings, thus take up will be higher.

There may be a demand for faster services, but I suspect many punters in ntl areas, who have an option will opt for an ADSL provision where they desire faster BB.

As for ntl offerring faster BB services, it's not just about infrastructure capacity and a need to change the AUP terms, it's the management mindset. They are on a different planet to their customers. They do not understand why punters want broadband. They do understand that it is (for the time being) a cash cow and a means of them making money. As competition from ADSL increases, ntls market share of broadband will diminish unless ntl management want to revise their opinions.

As for the petition idea - wasn't this the sort of thing the "power users group" set up by ntl in response to the cap was supposed to address? Oh sorry, ntl don't want to listen or communicate with thier customers do they.

Re: 2mbit NTL BB Campaign
 

And there lies the problem......:dozey:

Re: 2mbit NTL BB Campaign
 

I think you may have hit the nail on the head there!
Ah yes the old power user group. A publicity ploy on their part to calm everyone down. You mean the one where they didn't read the e-mails and there was about 700 in the mailbox?:rofl:

Re: 2mbit NTL BB Campaign
 

Ntl 2mb broadband is available to london customers so the rest of the country should kick a stink up to get it as well

Re: 2mbit NTL BB Campaign
 

I've signed the petition, but I doubt how much good it'll do.

Re: 2mbit NTL BB Campaign
 

Not as a residential product it isn't.

Perhaps you are referring to a business product, but hardly any London ntl customers can get ntl BB of any speed-let alone 2 meg. :rolleyes:

Re: 2mbit NTL BB Campaign
 

why do people want 2mb capped seems daft to me

Re: 2mbit NTL BB Campaign
 

Forced restriction
It defeats the object of having/paying for a fast BB connection.

Re: 2mbit NTL BB Campaign
 

Exactly my views

Re: 2mbit NTL BB Campaign
 

IMO ntl will not give its customers a 2mbit connection until at least 2005 i think we will see ntl focus on its freedom products very heavily next year when they bring out ADSL for it and they will also be focusing on getting cr3 rolled out to as many ppl that can take it without major upgrades happening i.e some London customers

anyway thats how I see things :)

Re: 2mbit NTL BB Campaign
 

I can see your point.

Maybe they could launch a service that is uncaped for use by pro users only. If they were to keep the lamers of the service half the problems would disapear.

Perhaps a small exam or online test for things like virus knowlege and security knowlage.........

:eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek: :eek:

Time to take my tablets !!

Re: 2mbit NTL BB Campaign
 

Similar ideas have been suggested if you remember powerusers forum but have not been taken up by MR Goodland at NTL.


If you use the link in my sig you will see discussions have taken place,

Re: 2mbit NTL BB Campaign
 

No Ntl's 2mb service is available in my street which is residential and after a call to cust serv i can be upgrade straight away.

Re: 2mbit NTL BB Campaign
 

So they can download virus defs in less time than it takes to make a cuppa ?? :rofl:

Re: 2mbit NTL BB Campaign
 

Sorry, but I think you are mistaken.

Re: 2mbit NTL BB Campaign
 

Yes, but Mr Goodland lost out in the "reorganisation".

http://www.ntli.info/index.php?page=index_v2&id=19&c=18

Re: 2mbit NTL BB Campaign
 

rofl. ntl BS alert.:mad:

Re: 2mbit NTL BB Campaign
 

someone needs to scan in that clip from airplane - the bull**** alert one.

Re: 2mbit NTL BB Campaign
 

I signed the petition just in case, but I doubt there will be a result, NTL unlike other isp's I have used do not listen to their customers and have a bad infrastructure that wouldn't cope with the service, ADSL has caught up with and overtook ntl, telewest likewise has done the same, I dont mind a capped service but it has to be reasonable, ie 1mbit cap higher than 600kbit cap and it would also need to be a lot higher than 1 gig a day, something like at least 75 gig a month would be reasonable and the 150 kbit service something like a 20 gig cap, they would make the cost savings and they would get higher % of 1mbit customers, but of course ntl have no brains and they cant think of simple things like that.

Re: 2mbit NTL BB Campaign
 

lol, what a ******

Re: 2mbit NTL BB Campaign
 

That's not really necessary. Please read the Terms of Service before posting like that again.

Re: 2mbit NTL BB Campaign
 

The EX C&W areas are the same infrastructure as Telewests just a shame the worst companyn got hold of us.. I would have preferred Telewest after all these years under NTL. If Telewest can do 2mb so can the ex C&W areas its NTL's own areas that had the worse infrastructure typical.


I would consider the 2mb service but only if the AUP was more user friendly and not anti-customer

Re: 2mbit NTL BB Campaign
 

If its detrimental to the 600k and 1 meg service i doubt i would be interested in signing anything.
If it could be done and keep everyone happy then great.

Re: 2mbit NTL BB Campaign
 

I rang Customer Services and Tech Support today trying to sort out a password problem. On both occassions, i took the opportunity to ask if a 2mb broadband service would be offered soon....

Customer Services told me 2mb trials are to start in the new year.

Tech Support told me trials are already in progress.

I can't believe both would tell me that if there were absolutely no plans for it :)


Ohh hello all btw :D

Re: 2mbit NTL BB Campaign
 

trials are allready underway here. trials of how i can mod the cable modem file. nah joke.

Re: 2mbit NTL BB Campaign
 

How much is it?

Re: 2mbit NTL BB Campaign
 

personally i wouldnt want to pay for a service i wouldnt receive.

answer: use another isp who can. ntl will begin to loose their market share and do something about it. the most powerfull toll a customer has is their custom. use it.

My understanding of the network was that upload bandwidth causes the saturation problems. How about 2mbit d/l and 512bit u/l?

Re: 2mbit NTL BB Campaign
 

it wouldnt be detrimental to other users simply because hardly anyone would sign up to it (in the short term). we can assume this because hardly anyone has the 1mb service and a sizeable percentage have the 150k option.

introducing a 2mb service would be mostly beneficial as a marketing tool.

Re: 2mbit NTL BB Campaign
 

nooo dont say that i mean NTL might stop taking notice of us after all something thats beneficial to them they think it will harm them :shrug:

Re: 2mbit NTL BB Campaign
 

no need to panic, the marketing people will only seek ideas such as a 2mb service when demand starts to drop. then they will force progress re a 2mb service even if the technical people moan that it might bring the network down.

It reminds me of those people who think we should also stop building motorways, as it only creates traffic! in my opinion you should build/develop infrastructure until demand dictates that there is no longer a need to keep building.

Re: 2mbit NTL BB Campaign
 

if i was incharge of NTL i would have bought less franchises spent loads on the network so it can handle high speed traffic how does 10mbit each sound and also improved tv telephony and whatever needed to be done with all the money they have wasted :rolleyes:

Re: 2mbit NTL BB Campaign
 

There is no common sense where money is concerned. NTL went on their spending spree in the early 90s it appears compatability issues between the differing platforms was never even considered.

How wonderful hindsight is. If NTL thought with their brains instead of their wallets, no doubt we would have a kick ass system now.

Re: 2mbit NTL BB Campaign
 

the thing i find shocking is the spending spree.........didnt they consult there engineers about the platforms before buying :rolleyes:



i dont know if we would it seems its a company that has been mis managed through and through, government funding would make the system better tony and his broadband britain ideas should get there act together and force them to spend it on the BB network and ensure a go-between to handle the finance

Re: 2mbit NTL BB Campaign
 

I would support a NTL 2mb service if it was un-capped

Re: 2mbit NTL BB Campaign
 

Same here - what is the point in a 2mb service if you cannot utilise it for more than a few hours a day ....

Re: 2mbit NTL BB Campaign
 

Lol this is a country where we dig the pavement up for one thing, then a week later for another cable etc etc.
Heaven forbid there was any sort of planning for the future.
Of course there's no forward planning, why on earth would anyone want more than 150k?? ;)

Re: 2mbit NTL BB Campaign
 

To be honest what would really improve the service is a upload of 256 on 600k it would attract more customers in my opinion

Re: 2mbit NTL BB Campaign
 

It'll never happen, crap service coupled with CAP= no take up

Re: 2mbit NTL BB Campaign
 

How does a cap prevent you using it for more than a few hours a day ??

Re: 2mbit NTL BB Campaign
 

Thats what im thinking too? Past 2 and half weeks ive been downloading about 5-6 gb per day

Re: 2mbit NTL BB Campaign
 

Depends if the cap is enforced, I dont know if this was a sarcastic question asked by you or not, if it's not enforced then its not going to make any difference, but if we have this 1gig/day cap enforced on a 2mbit service I would expect near 0% takeup. It costs the isp the same to provide 2mbit burst traffic as 1mbit and if they were to have the same traffic limit there is no justification in a higher price on the higher tier, this actually currently goes for the current tiering as well.

Re: 2mbit NTL BB Campaign
 

I think he was saying that you can use it for more than a few hours a day. How many people actually sit there using 100% of the connection all the time, anyways?

I like the higher speed connections so that I can get quick bursts of traffic - not for downloading more 24/7, merely just getting what I normally get, but quicker ;)

Re: 2mbit NTL BB Campaign
 

Agreed....

I have the 1mb service and hardly use it's capabilities. I have it because it's available to have.
If there was a 2mb service i would have that. If there was a 6mb i would have that.

It's the "choice" that i want, not the 20gb a day downloads.

Re: 2mbit NTL BB Campaign
 

Thats how I feel. Couldn't have put it better myself!

Re: 2mbit NTL BB Campaign
 

well I think you will find that the difference between 20 gig a day and 30 gig a month is not something that can be ignored, 20 gig a day is abuse and 30 gig a month on a 2mbit service is very low, please don't assume that because someone doesnt like a limit fit for a much lower type of service that they want to download 24/7. Also everyday use can be classified as many things of course but if you were to buy 2mbit for web browsing, email and the odd driver download then you would be wasting your money my friend.

I thought of the following thoery

1 - NTL Never release a 2mbit product and keep the existing caps, resulting in high % of customers on lower teir products, but they have no need to upgrade infrastructure.

2 - NTL provide 2mbit but with the universal cap they have in place, even with the 30gig cap it would still be priced at a premium, low takeup would happen and NTL would probably get away with not upgrading infrastructure.

3 - NTL provide 2mbit and change the capping system accordingaly so now with each tier you get a higher cap leaving the 2mbit with a reasonable cap of approx 100-150gig a month, moderate takeup moving users from lower tiers to higher tiers increasing turnover for company and reputation but infrastructure would need an upgrade, unacceptable to NTL.

4 - NTL provide 2mbit and remove all capping, maximum reputation gain and growth, but infrastructure could cripple without proper upgrading. This would never happen.

Of course there are people here saying they are happily downloading tiny amounts of data and just want burst speed but that costs the isp nothing, normally on flat rate internet services such as what we have here when you pay for more speed the isp assumes you are going to download more thats why it costs more, but NTL are playing a fool's game where there is no extra bandwidth on the higher speed packages and they still charge more, I believe I have NEVER seen this on another isp anywhere.

(we know caps are not currently enforced but NTL did try to pull this off)

Re: 2mbit NTL BB Campaign
 

Subscribing to the lowest BB tier for web browsing, email and the odd driver download you would be wasting your money.

Subscribing to a 2mb internet connection means you have the speed if you need it.

Re: 2mbit NTL BB Campaign
 

My feelings exactly.

I don't download much at all, but to get 250kb/s when i need it is what i want to pay for.

An upload speed greater than 30kb/s would be most welcome though :)

Re: 2mbit NTL BB Campaign
 

I think you guys have it all wrong, none of you are saying how often you need it.

But buying a package just incase you might need the speed doesn't justify the extra money, quite simply put extra speed normally means extra bandwidth usage, I know its not always the case but most of the time it is.

I download a fair few iso's every month so hence I need a high speed tier, if I know I wont be downloading any iso's during the month or anything a similiar size I will downgrade my connection there is no doubt about it.

I will say it again, burst speeds cost the isp nothing and unless you get something else extra then you shouldn't be paying extra money for it, thats why the traffic quote for each tier should be higher.

Re: 2mbit NTL BB Campaign
 

customers subscribe to a service to suit their needs if their isp does not and has no intension or cannot afford the service that customers require then the simple thing to do is move to an isp that will provide the service.

Buying a package 150/600/1meg just incase you might need the speed doesn't justify the extra money either, but customers have a choice regardless of weather its a waste of money as its their choice and their money.

NTL every month gather a huge amount of money (i dredd to think what the amount is but i wouldnt mind that kinda money going into my bank account every month) from their customers that subscribe to their internet services if NTL cannot invest in their BB service, with the amount of cash continually coming in each month then they shouldnt be in business,

i have lost count of how many times:

the NTL news service stopped working because of over subscription,

customers have to complain because of oversubscribed UBR's,

the NTL email system has broke down

since NTL introduced BB to the public they have not set the standard they have always followed way way behind with regards to upgrading tiers and prices.

The bottom line is that NTL cannot afford a 2meg service to keep up with their competitors regardless of weather their customers want it or not.