Luton, Hitchin, Milton Keynes loss of service
 

Anyone else still (17/12/03) suffering? The server status page claims the problem has been resolved, but a recorded message on their 'phone support line indicates otherwise.

Many URLs are unreachable, with generally slow browsing anyway.

Re: Luton, Hitchin, Milton Keynes loss of service
 

If you are connecting via the Luton inktomi1-ltn.server.ntl.com server that may be your problem.
Its been slow for over a month now.

Try changing proxy to inktomi2//3//4 That may help.

Re: Luton, Hitchin, Milton Keynes loss of service
 

:welcome: to the site :D


have you tried specifying a proxy ???????????????

here is the list http://homepage.ntlworld.com/robin.d...cache.html#ntl


beaten to it :dozey: me

Re: Luton, Hitchin, Milton Keynes loss of service
 

LOL - But your post is better than mine Paul

Re: Luton, Hitchin, Milton Keynes loss of service
 

3 is pants as well. I'm using one in Cardiff that the helpdesk gave me the IP addy for. Much better.

Luton area network is working fine, my ping times were coming in at 15ms and below, but browsing was the problem, the transparant proxy switch fixed it.

Supposedly the guy logged a fault, but...

Re: Luton, Hitchin, Milton Keynes loss of service
 

Many thanks for the assistance guys - better speeds achieved.

Still not perfect though. Problem with specifying different proxy is that it needs to be done for every application on every operating system on every machine behind my router. It isn't just port 80 web traffic that is slow too.

Don't ntl have any form of load-balancing? If luton-1 has been so poor for so long (I've been away for three months), why on Earth haven't they fixed it?

Re: Luton, Hitchin, Milton Keynes loss of service
 

Hey Roland

Do what I do. If you have a computer that operates as a gateway install a proxy server. Point all your machines at the proxy then set the parent proxy on the proxy server to go the transparent cache of your choice. This way you only have one setting to change !!! :-)

Re: Luton, Hitchin, Milton Keynes loss of service
 

How comes the proxys in this list are not like the one I have with 7 numbers in and a port 4 number? I presume my net connection is just as safe using a proxy given to me? As the one I have has increased my surfing speed by 100 times - superb!

Re: Luton, Hitchin, Milton Keynes loss of service
 

I was thinking the same. Internet explorer requires a dotted quad IP address and port 8080 not a name.

The info you are using is correct and safe. The info on the list of names needs converting using a DNS to find the IP address it refers to. That or NTL fixing all of them so you don't have to specify!

Re: Luton, Hitchin, Milton Keynes loss of service
 

Sorry I should have explained in the PM the numbers I sent are the untranslated address of one of the NTL proxies I knew worked well in our area. Effectively the numbers are just what translates to the "worded" address from the list and as stated you need to use the numbers when updating the Lan proxy settings in internet options.

Glad it worked well for you BTW I'm back surfing at full speed now too thanks to using the same proxy. :)

Re: Luton, Hitchin, Milton Keynes loss of service
 

awwwwwww well i dont have to explain it now do i :D

Re: Luton, Hitchin, Milton Keynes loss of service
 

Open a command prompt :-

Type nslookup then a space and the proxy you want to resolve. This will give you the ip. ---- Providing NTL's dns server are working ! ;-)

Re: Luton, Hitchin, Milton Keynes loss of service
 

Thanks again Sociable.

Re: Luton, Hitchin, Milton Keynes loss of service
 

It's ok-it's 'resolved' :rolleyes:

Re: Luton, Hitchin, Milton Keynes loss of service
 

They missed the "Soon" on that one LOL

Re: Luton, Hitchin, Milton Keynes loss of service
 

well. i've dropped my 'alternative' proxy and it does indeed seem to be working at last! hoorah, well done that ntl tech who fixed it! ( 'bout time though)

Thing is---when it works properley for five mins you realise what you should be getting for your £35 per mth and just how you only get it for a tiny amount of the time.

blimey..look at me, i'm trying to say well done for once and yet still ntl makes me moan....... bed time i think

Re: Luton, Hitchin, Milton Keynes loss of service
 

Your lucky.

In luton the xparent proxy's have been down for months. It takes 4 minutes to load the bbc.co.uk home page if I use inkitomi1/2/3/4. I have to use bedford's proxy to get even moderate web speed. :mad:

Re: Luton, Hitchin, Milton Keynes loss of service
 

Big improvement today when using automatically-assigned proxies. Still not brilliant, but not bad.

ntl responded to an email complaint I sent a few days ago too:

We are sorry you have been experiencing problems with this facility. There is some work being done at present to upgrade our network capacity. Unfortunately, while this work is going on there will be unavoidable degradation to some aspects of the service. We are making every effort to minimise the impact of this, and I can assure you we will restore to normal service as soon as possible.

I guess this is standard stuff, but at least they acknowledge there's a problem.

Re: Luton, Hitchin, Milton Keynes loss of service
 

They haven't actually 'admitted' that there is a problem though have they? ;)

All they have said is that there is work going on in your area to 'upgrade network capacity', & they are suggesting that this is the reason for your problems. :dozey:

Normal BS from the kings of lame BS excuses I'm afraid.

Re: Luton, Hitchin, Milton Keynes loss of service
 

Can anyone else smell something ??????????

:rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes:

Re: Luton, Hitchin, Milton Keynes loss of service
 

Yep you weren't the only ones. We here in Bedford had the same thing happening to us. And after months of hell we sent an email off saying as much within two hours the net was faster than it's been for months and (touch wood) is still faster. It didn't affect the actual speeds as such although we averaged about 103kbs but browsing was impossible for a while there. and yesterday morning it gave up the ghost nearly altogether this was when we got fed up and sent our email. Oh well we can but hope that whatever the problem was they HAVE sorted it. As the status page was premiture thats for sure. They almost lost another good customer! anyhow MERRY XMAS to all! And to any of the tech's here, Thank you very much! you now have a very happy surfer!