Phone Prices
 

Just got a letter from NTL this morning on phone prices.

They say that they are going to reduce the prices of the phone plans but don't give details. They also say that the calls outside of unlimited tariffs will be 3p per minute across the board (including cable to cable calls). That seems like a steep rise to me as nearly all my calls are either 1p per minute or cable to cable at the moment.

The only bit of good news was that from 2 Oct 150 and 151 will be back in service and free.

Does anyone have some clearer details on what is happening?

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Looks like I am going to have to look at getting a call plan if that is the case, at the moment I am on the 3 2 1 plan.

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0o0 /me has a Dusty Bin moment :Yikes:.

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I will put your head in a bin in a minute lol

Has anyone else heard from NTL about this? I know I haven't yet

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Update reread the letter more info is at http://www.home.ntl.com/page/phonepricechange
both the letter and the page are not the sort of thing that the campaign for plain english would like they are clasics of obfuscation.

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Thanks for the link :tu:

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3p per min!!!! That's disgusting.

1899.com charge 3p per CALL to BT customers!!

You could still save with them or another indirect carrier (www.1899.com charge 1p per min). Time to look elsewhere for your phone calls me thinks guys.

Oh and if you have BB from Ntl you could even dump the phone line and get a Vonage box for 7.99 a month with free UK and ROI land line calls instantly saving you ~£3 and then your land line calls on top!

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This is a joke, right?

These people are a joke! Definitely time for me to go...

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I just don't get how every other telco provider is dropping their prices (even BT!!) and Ntl think they can increase theirs!

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Because they have shareholders who want to make money? They'll soon learn.....

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come on - all the other Telco companys have shareholders too - it's jsut arogant management that have the mentality of being untoughable! You are right though - they will learn. :)

Cable - if you can, switch! :D

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Or the 3 3 3 plan as it should now be called. :erm:

I have been thinking for the past few weeks about looking about changing my phone from ntl, I think this settles it really, looking at what you can get from BT for the same cost.

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Their 0845/0870 charges have become a right rip off.100% increase in one case. Time to move on.

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Well that is it for me also, my current special deal runs out on Wednesday, and unless they do something about the phone deal I currently have, I will be looking around.

Once my phone has changed, the Internet will follow.

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http://www.internetcalls.com/en/index.html

5 hours of free landline calls per week. no credit card needed to set up, works with 01 and 02 dialing codes.

I've been using it for a little over a week now and it works fine.

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They're not perfect, but at least slowly changing for the better? The 0845 number is being phased out for NTL direct customers, so at least that's a good move. As for internet support on 0870, that's staying, but I don't have to call that anything as often as Customer Services.....!

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We've also had this letter through, and we're seriously considering swapping providers. They know how to do it though - tie everyone down in packages and then up the costs.

We have phone, internet and TV from them. I looked on the internet to see how much broadband and TV from them would cost, and it appears that if you buy broadband, you also have to have a phone package!

Do you think it'd be possible to cancel the phone from our package, but still keep the broadband?

Also, while I was at it, I got a quote on all the services we currently have, and also put in that we are an existing customer with these services. The quote came out a little over £10/month cheaper than what we are currently paying (that is excluding our call charges, of course). How does that work?!

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The ONLY thing they insist you take is tied in with the TV service, you have to take the phone service (or not use it, its your choice). Broadband isn;t penalised this way so if you just want BB, that's all you need to take.

Be careful not to confuse discounts that are provided to new customers at sign up, as these can cause your calculations to throw something up like that. All is not lost, however, as if you feel you have had enough, a call to disconnections ('Retentions') can often bring price amendments you were unaware of. Just tell them the truth, the costs are getting too high and you have to cut back.

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I believe it is so, as I would expect that will be what I will do after I talk to retentions tomorrow.

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nice :tu:

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NTL = 6p + 3p/min

BT = 3p/min daytime, 5.5p up to an hour evening and weekends. I've quit NTL today. Will be keeping Broadband for a little while, though, until I see the ADSL deal I want.

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so the tv is not realy free when you get the phoneline. if this is true im sure people will see through this

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If you have cable broadband, you'll regret downsizing to ADSL. I tried it for a year or so then went back to cable, despite the hassles it was a much more robust system.

---------- Post added at 20:36 ---------- Previous post was at 20:29 ----------

Different product - I assume you meant the newly launched NTL 'freeview' equivalent? You get a limited bunch of channels, entirely free, but only if you take the phone line.

I was referring to the standard Base Package (or even Family & Premiums) whereby even if you ONLY want TV, you're forced into paying for the phone service line rental.

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Can anyone who knows please confirm the price per minute of a weekend national call on the Talk Weekend package after the price increases. According to NTL's website currently, all national calls are free at the weekend (ignoring connection charges, etc.) But the price change web page now lists national calls on Talk Weekend as being 3p/min, with only local/cable-to-cable calls now being 0p/min.

Have emailed NTL but just got the stock "we cannot divulge information about your account by email" response back.

Help!

Re: Phone Prices
 

talk weekend starts midnight friday until midnight sunday.
any local or national call is free for the first hour between these times.
if the call goes over the hour with no break in connection then it will be charged at 3p p/m
also no connection charge on weekend calls with this talk plan

btw although TW is now the basic talk plan it doesnt include weekday evening free local cable - cable calls like the 321 did

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I'm aware of how Talk Weekend works currently, what I'm asking is how much a national call at, say, 3pm Saturday afternoon will cost me per minute after the price increase. The price change web page does indiciate that it is going up to 3p/min (with only local/cable calls being free), but is this a misprint or is it really true?

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its a misprint the talk weekend package will still include free calls to any UK landline on the weekend.

what thet meant and should have said was if your not on an unlimted talk plan a call on the weekend will cost 3p per min whereas before it would have been 1.

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what he said.

This had me going for a minute till i looked at it again. So still free calls at the weekend :tu:.

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and TU24 is going down to £10 per month as of early next year, not sure on TU yet though