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-   -   is sky broadband avalible yet? (https://www.cableforum.uk/board/showthread.php?t=51458)

nicke261192 20-08-2006 13:16

is sky broadband avalible yet?
 
is sky broadband avalible yet?

Paul K 20-08-2006 13:24

Re: is sky broadband avalible yet?
 
In certain areas on certain exchanges it is, in most areas there is probably going to be a delay before the exchanges are upgraded for the service.

etccarmageddon 21-08-2006 09:21

Re: is sky broadband avalible yet?
 
you can check if it's on line at your local exchange by checking www.samknows.com

NToombes 30-08-2006 14:18

Re: is sky broadband avalible yet?
 
Hi

Yeah, running like a dream here in Basingstoke!

Neil

Hugh 31-08-2006 11:05

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by Paul (Post 34101158)
In certain areas on certain exchanges it is, in most areas there is probably going to be a delay before the exchanges are upgraded for the service.

Easynet/Sky LLU has been enabled in 416 out of 5591 exchanges, so not long now, then, before everyone can get it.:dozey:

zing_deleted 31-08-2006 11:06

Re: is sky broadband avalible yet?
 
Well my local exchange is llu and skyBB still isnt available here

TheBlueRaja 31-08-2006 13:49

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by zinglebarb (Post 34107594)
Well my local exchange is llu and skyBB still isnt available here

Snapperooni!

I would suspect that Sky are taking a slowly, slowly approach here.

I'm sure as hell getting it when it arrives, 10 quid for "upto" 16 Meg and uncapped downloads.

I mean, where do i sign up..

Chrysalis 01-09-2006 12:42

Re: is sky broadband avalible yet?
 
long contract, dynamic ip, ports closed, and a FUP. Subject to the usual long line = poor performance problem of adsl. Bear these points in mind before you start rushing over for the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£ÃƒÆ ’‚£.

TheBlueRaja 01-09-2006 14:29

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by Chrysalis (Post 34108160)
long contract, dynamic ip, ports closed, and a FUP. Subject to the usual long line = poor performance problem of adsl. Bear these points in mind before you start rushing over for the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£ÃƒÆ ’‚£.

Ports closed? Dynamic Ip etc...

Where did you find all this out?

Chrysalis 01-09-2006 15:54

Re: is sky broadband avalible yet?
 
research :)

like the people who flocked to talktalk did no research and now realising their mistakes.

sky will be basically what ukonline currently offer, except they also added a new FUP as well.

in areas where they havent LLud the price will be higher and max speed will be 7.15mbit.

pedantic 01-09-2006 17:42

Re: is sky broadband avalible yet?
 
It might be worth keeping an eye on the newly set up Sky section over at Adslguide. It's only been set up for less than a week, but should give early indications as to if punters are happy or not.

gab2001uk 05-09-2006 23:56

Re: is sky broadband avalible yet?
 
Sky notified me that it will be available shortly in my area BUT...

I have tried in vain to find out about Sky's FUP in terms of the REAL download limit. I currently have NTL 1Mb and ukonline 8Mb via a Xincom dual WAN balancing router. I have a download cap on ADSL of 500GB/month (Yes you did read correctly, half a terabyte) but the total cost of these two services is around £48 per month. I hoped the Sky Max at £10 would cut costs, but their customer service would not give a figure, except that "100GB/month would exceed their FUP" I use on average 300GB so would not last long there.

I have also been searching this forum for a real figure on NTL's so called unlimited, but have not found anything concrete yet. They have not so far replied to email on the subject.

It looks like I will stay as I am, but I do wish all these ISP's with so called unlimited services would be up front and tell you their real download cap.

Stuart 06-09-2006 00:03

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by TheBlueRaja (Post 34108213)
Ports closed? Dynamic Ip etc...

Where did you find all this out?

I am pretty sure I read somewhere on here that Sky is traffic shaped as well.

zing_deleted 06-09-2006 00:08

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by gab2001uk (Post 34110647)
Sky notified me that it will be available shortly in my area BUT...

I have tried in vain to find out about Sky's FUP in terms of the REAL download limit. I currently have NTL 1Mb and ukonline 8Mb via a Xincom dual WAN balancing router. I have a download cap on ADSL of 500GB/month (Yes you did read correctly, half a terabyte) but the total cost of these two services is around £48 per month. I hoped the Sky Max at £10 would cut costs, but their customer service would not give a figure, except that "100GB/month would exceed their FUP" I use on average 300GB so would not last long there.

I have also been searching this forum for a real figure on NTL's so called unlimited, but have not found anything concrete yet. They have not so far replied to email on the subject.

It looks like I will stay as I am, but I do wish all these ISP's with so called unlimited services would be up front and tell you their real download cap.

I thought ukonline dropped the 500 gig cap in favour of unlimited on its terms? ntl is unlimited so you would get 1 meg more for 34.99 unlimited yes you heard right no cap lol lol even if you had to pay full charge so I think you got the wrong deal lol and :welcome: to the forum :)

gab2001uk 06-09-2006 00:27

Re: is sky broadband avalible yet?
 
There is no mention of any cap on ukonline's website for their current packages, but I am reluctant to switch to NTL 10Mb + Sky free if I later found I was over-using NTL

orangebird 06-09-2006 12:51

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by gab2001uk (Post 34110677)
There is no mention of any cap on ukonline's website for their current packages, but I am reluctant to switch to NTL 10Mb + Sky free if I later found I was over-using NTL

At 300GB a month, I'm sure your BB neighbours are bloody glad you're reluctant. So what DVDs have you got for sale this week?

Neil 06-09-2006 12:57

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by orangebird (Post 34110979)
At 300GB a month, I'm sure your BB neighbours are bloody glad you're reluctant. So what DVDs have you got for sale this week?

People who download DVDs don't necessarily sell them on you know.

orangebird 06-09-2006 13:07

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by Neil (Post 34110984)
People who download DVDs don't necessarily sell them on you know.

Goodness me Neil, where's your sense of sarcasm gone? If anyone is loading 300GB a month on a residential BB connection, something dodgy is going on.

Chrysalis 06-09-2006 13:59

Re: is sky broadband avalible yet?
 
I download dvds and dont sell them, but I dont do 300gig a month nearer 50 :)

Their is no evidence yet of sky been shaped their is just a FUP on the top tier and caps on the 2 lower tiers.

Neil 06-09-2006 14:06

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by orangebird (Post 34110999)
Goodness me Neil, where's your sense of sarcasm gone? If anyone is loading 300GB a month on a residential BB connection, something dodgy is going on.

I never said there wasn't something dodgy going on, I was merely saying that just because someone downloads DVDs they don't necessarily sell them on (I.E. they may simply download them to watch the film).

pak470 07-09-2006 21:40

Re: is sky broadband avalible yet?
 
Sky all over there broadband packages are not available in the Wirral to hell with them as far i am concerned.

cpa01 08-09-2006 00:11

Re: is sky broadband avalible yet?
 
Its running and has been for over three weeks,although access to the Home Page for some is not available,in otherwords No email etc

Paul K 08-09-2006 07:18

Re: is sky broadband avalible yet?
 
It's running at SOME exchanges, not many of them to be honest. As usual it will be a case of wait and see for a lot of people as they will have to wait for their local exchange to be equipped.

Bill C 10-09-2006 21:13

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by Stuart C (Post 34110652)
I am pretty sure I read somewhere on here that Sky is traffic shaped as well.

If you cannot get llu from ukonline then its heavily traffic shaped because they use BT for the backbone.

Bill C 12-09-2006 16:07

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by pak470 (Post 34112258)
Sky all over there broadband packages are not available in the Wirral to hell with them as far i am concerned.

Not in Warrington for at least 6 months :(

Derek 12-09-2006 19:19

Re: is sky broadband avalible yet?
 
It's not available in Glasgow for a 'few months' (coming soon then I guess) but that hasn't stopped Sky sending me an email offering me the BT option EVERY DAY FOR THE LAST WEEK. :mad:

Now one or maybe two I could cope with but every one I get is making it less likely I'll actually take the service when it does become available.

Bill C 12-09-2006 20:20

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by dezzo (Post 34115238)
It's not available in Glasgow for a 'few months' (coming soon then I guess) but that hasn't stopped Sky sending me an email offering me the BT option EVERY DAY FOR THE LAST WEEK. :mad:

Now one or maybe two I could cope with but every one I get is making it less likely I'll actually take the service when it does become available.

Join the club :mad:

What i get is an email saying i can have it, then a email saying i cannot have it. Then a phone call to ask if i want it. :rolleyes:

I take it Sky have been to the NTL school where you learn to say COMING SOON

spike7451 18-09-2006 03:26

Re: is sky broadband avalible yet?
 
Jeezus!All you Sky bb experts.....
You should try working for them....
I do.....

Bill C 18-09-2006 07:56

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by spike7451 (Post 34118884)
Jeezus!All you Sky bb experts.....
You should try working for them....
I do.....

Spike

I get emails every other day asking me to take broadband. Every other day they tell me i can have the 16 meg product, Then when i phone them they tell me i cannot have it and i will have to have the 2 meg product from BT. And to top it of they then phone me a few days later to ask me if i want it ?.

I am in and out of BT exchanges here in the North West on a daily bases and meet the UKonline and Easynet engineers. They are telling me that my area will not be ready till after the new year. So who do i believe The engineers who upgrade the dslam,s or the Sky salesman who are just after a quick sale ?

spike7451 18-09-2006 10:58

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by Bill C (Post 34118890)
Spike

I get emails every other day asking me to take broadband. Every other day they tell me i can have the 16 meg product, Then when i phone them they tell me i cannot have it and i will have to have the 2 meg product from BT. And to top it of they then phone me a few days later to ask me if i want it ?.

I am in and out of BT exchanges here in the North West on a daily bases and meet the UKonline and Easynet engineers. They are telling me that my area will not be ready till after the new year. So who do i believe The engineers who upgrade the dslam,s or the Sky salesman who are just after a quick sale ?

Hi Bill,
Personally I would NEVER believe anything a NTL/Sky salesman told me.They promise the earth & deliver the moon.Where I work we get calls every day to us from people who want the free one (" I gather I can get free internet as I've already got Sky TV") & when you tell them they can only get the £17 OFF-NET Connect they go off on one!
You,me & a few others know the score but the majority of people just see the word 'Free' without reading the small print!

Saaf_laandon_mo 18-09-2006 11:03

Re: is sky broadband avalible yet?
 
Rite Im at a crossroads... I curently pay telewest 25 quid I think it is for the broadband. Basically we're not high users anymore, but would say we surf for a copuple of hours a day max, downaload on average about 2-3 gig in files max a month. And I have sky plus.
Should I dump the telewest line and get a BT one, which will then mean I get the top end sky broadband for, is it a tenner a month? Im not sure if this will be any good compared to the telewest broadband tho.

Sky also do unlimited evening / weekend national calls for a 5er on top of the BT line don't they.
Im not sure what to. Any suggestions to help me make up my mind will be greatly appreciated.

Bill C 18-09-2006 12:40

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by Saaf_laandon_mo (Post 34118921)
Rite Im at a crossroads... I curently pay telewest 25 quid I think it is for the broadband. Basically we're not high users anymore, but would say we surf for a copuple of hours a day max, downaload on average about 2-3 gig in files max a month. And I have sky plus.
Should I dump the telewest line and get a BT one, which will then mean I get the top end sky broadband for, is it a tenner a month? Im not sure if this will be any good compared to the telewest broadband tho.

Sky also do unlimited evening / weekend national calls for a 5er on top of the BT line don't they.
Im not sure what to. Any suggestions to help me make up my mind will be greatly appreciated.

If you are 1 of the 10% in the whole country who can get the free sky broadband then its up to you. Be careful i have already been told i can have it then told i cannot. I even had ukonline installed on there 16 meg product only to find out on install that they had put me on the 2 meg. the lied through there teeth to get me on it. It has now been disconnected with no cost and no payment from me.

This will give you the back ground. 1 point look at the date and that mux is STILL no upgraded

http://www.cableforum.co.uk/board/sh...ad.php?t=46464

Chrysalis 18-09-2006 14:41

Re: is sky broadband avalible yet?
 
Bill did you order online? curious since the website should have said not available, I am in easynet llu area but because they dont like installing adsl2+ on poor lines it doesnt let me order 16meg only 8meg.

Bill C 18-09-2006 18:15

Re: is sky broadband available yet?
 
Quote:

Originally Posted by Chrysalis (Post 34119066)
Bill did you order online? curious since the website should have said not available, I am in easynet llu area but because they dont like installing adsl2+ on poor lines it doesnt let me order 16meg only 8meg.

No it was done over the phone, when i had the ukonline. There customer service is the worse level of crap and will only get worse as Sky retrain them.

Having had dealing's already with Sky's yes you can have it no you cannot i have no faith in them what so ever and when they say its ready my first question is to ask for it in writing with a get out bit as well. This then sends them scurrying for the i had better check it is ok and then they find out its not. Their system is crap and until they can guarantee me a llu connection i want nothing to do with it. I will have to have a BT line for it but that line will be for adsl only and will never have a phone connected to it as BT's idea of a phone is not my idea of a phone."i know you have to have a phone i will just not use it"

However if what i have heard is true about 20 meg from NTL then i will not be having adsl as it will not be able to compete with cable over the distance i am from the BT exchange.

spike7451 18-09-2006 18:26

Re: is sky broadband available yet?
 
Quote:

Originally Posted by Bill C (Post 34119212)
No it was done over the phone, when i had the ukonline. There customer service is the worse level of crap and will only get worse as Sky retrain them.

Having had dealing's already with Sky's yes you can have it no you cannot i have no faith in them what so ever and when they say its ready my first question is to ask for it in writing with a get out bit as well. This then sends them scurrying for the i had better check it is ok and then they find out its not. Their system is crap and until they can guarantee me a llu connection i want nothing to do with it. I will have to have a BT line for it but that line will be for adsl only and will never have a phone connected to it as BT's idea of a phone is not my idea of a phone."i know you have to have a phone i will just not use it"

However if what i have heard is true about 20 meg from NTL then i will not be having adsl as it will not be able to compete with cable over the distance i am from the BT exchange.

Thanks for that vote of confidence Bill.But Sky are not retraining anybody.

zing_deleted 18-09-2006 18:28

Re: is sky broadband avalible yet?
 
I agree with what Bill says about UKonline my experience of them was worse than his ;)

SKy BB is available in sunny Nuneaton

spike7451 18-09-2006 18:36

Re: is sky broadband available yet?
 
Quote:

Originally Posted by Bill C (Post 34119212)
No it was done over the phone, when i had the ukonline. There customer service is the worse level of crap and will only get worse as Sky retrain them.

Having had dealing's already with Sky's yes you can have it no you cannot i have no faith in them what so ever and when they say its ready my first question is to ask for it in writing with a get out bit as well. This then sends them scurrying for the i had better check it is ok and then they find out its not. Their system is crap and until they can guarantee me a llu connection i want nothing to do with it. I will have to have a BT line for it but that line will be for adsl only and will never have a phone connected to it as BT's idea of a phone is not my idea of a phone."i know you have to have a phone i will just not use it"

However if what i have heard is true about 20 meg from NTL then i will not be having adsl as it will not be able to compete with cable over the distance i am from the BT exchange.

UKOnline are TOTALLY SEPERATE & have Nothing to do WHATSOEVER to do with Sky B/Band.

Bill C 18-09-2006 21:19

Re: is sky broadband available yet?
 
Quote:

Originally Posted by spike7451 (Post 34119227)
UKOnline are TOTALLY SEPERATE & have Nothing to do WHATSOEVER to do with Sky B/Band.

Sorry that is wrong. Who owns ukonline ?. Sky are using the ukonline dslams.

http://en.wikipedia.org/wiki/UK_Online

Quote:

n December 2005 BSkyB purchased Easynet and so now also owns UK Online. It is believed to be an attempt by BSkyB to enter the Triple Play market.

pedantic 18-09-2006 21:29

Re: is sky broadband avalible yet?
 
I was just going to post similar to that, before you edited your post Bill.

They touched on that very subject, on this thread. lol

Bill C 18-09-2006 21:36

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by pedantic (Post 34119343)
I was just going to post similar to that, before you edited your post Bill.

They touched on that very subject, on this thread. lol

I am heavily involved with the installation of the routers for tiscalie and opal in BT exchanges. I talk to ukonline engineers all the time and they say they are now sky broadband.

spike7451 18-09-2006 22:51

Re: is sky broadband avalible yet?
 
Weird how since I started working FOR SKY BROARDBAND the has been NO Mention whatsoever of UKOnline by anybody involved in the project.UKOnline was not mentioned in ANY training we have done!
But anyway,whadda I know...I ONLY WORK FOR THEM!!!!

Bill C 18-09-2006 23:13

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by spike7451 (Post 34119421)
Weird how since I started working FOR SKY BROARDBAND the has been NO Mention whatsoever of UKOnline by anybody involved in the project.UKOnline was not mentioned in ANY training we have done!
But anyway,whadda I know...I ONLY WORK FOR THEM!!!!

Ukonline are owned by easy net which in turn is owned by SKY. They ARE using the UKONLINE dslams. I was stood next to one today in Mosley in Manchester. The engineers from ukonline were there installing another card for the 100 pairs to the BT frame. They are happy because they hope they are going to get the free employees package on SKY as they work for SKY. They also said that they are worked off there feet to get the work done as Sky have been telling there sales people that exchanges are ready when they are not. Seems to ring true for warrington.

Spike

I hope they sort it as free broadband appeals to me as a backup for my cable connection. However at the moment they seem to be suffering with the coming soon problem that NTL also suffer from.

Chrysalis 18-09-2006 23:54

Re: is sky broadband avalible yet?
 
the ukonline and sky might have seperate tech support and billing teams but they reside on the same network and owned by the same company.

One guy posted on adslguide he works for sky and was a ukonline customer but couldnt avoid a cease moving to sky broadband so instead they simply credit his bill each month to make his ukonline service free,

Bill C 19-09-2006 07:59

Re: is sky broadband avalible yet?
 
Quote:

Originally Posted by Chrysalis (Post 34119475)
the ukonline and sky might have seperate tech support and billing teams but they reside on the same network and owned by the same company.

One guy posted on adslguide he works for sky and was a ukonline customer but couldnt avoid a cease moving to sky broadband so instead they simply credit his bill each month to make his ukonline service free,


Indeed at the moment it's a mine field when you try to move from one llu provider to another.

LLU is still a new product and BT are resisting any change. I went back to an exchange to do a audit, The tiscali DSLAM had gone live and the BT engineers said they had just had a rush of move and transfer orders from BT broadband to Tiscali broadband. They said half of there daily jumpering was moving customers from BT broadband to a llu provider abd they see their jobs going out the door because of it.

Chrysalis 19-09-2006 13:33

Re: is sky broadband avalible yet?
 
Also playing games delaying LLU making the LU providers take the blame for missing schedules for rollouts etc.

I found out why BE pulled out of my exchange now and its because BT said there is no capacity left for more LLU, no idea if this is 'really' the case or not.


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