TV off in Welwyn Garden City
 

just lost tv picture in WGC - holding for CS been told 1/2 hour wait :Yikes: anyone else having problems

Re: TV off in Welwyn Garden City
 

Yep - TV off here in Leighton Buzzard.......

Re: TV off in Welwyn Garden City
 

Out in Cheshunt as well, lucky you got through to CS, I've been trying various different numbers and none of them are even connecting :mad:

Re: TV off in Welwyn Garden City
 

just spoke to CS - told area fault should be back on by 10

Re: TV off in Welwyn Garden City
 

yup, recently gone in Stevenage too (North Hertfordshire)

At least my BB is still working :D

Re: TV off in Welwyn Garden City
 

Add Hatfield to list - my number for them seems to be a dead number. they must be snowed with calls, I need it back by 8pm for France game: anyone heard a timeframe?

Re: TV off in Welwyn Garden City
 

Luton Headend has lost power. ;)

---------- Post added at 18:03 ---------- Previous post was at 18:02 ----------

It won't be that long.

Re: TV off in Welwyn Garden City
 

Missing Star Trek :(

Re: TV off in Welwyn Garden City
 

I hope so, France will be done by then - GRRR

Re: TV off in Welwyn Garden City
 

The whole headend or just an essential rack?

Re: TV off in Welwyn Garden City
 

Can I ask what a Headend is?

Am in Luton/Dunstable borders and we are down to..........

Re: TV off in Welwyn Garden City
 

looks like it *could be* back in Stevenage now.....

No picture yet, but the box is booting

Re: TV off in Welwyn Garden City
 

Hi ; just found this site, we are off in Bedford too , c/s says 20:00 hrs hopefully, need to see bb eviction DOH !!! ;)

Re: TV off in Welwyn Garden City
 

The headend contains all the equipment required to distribute the signals to the area served by it.
I'd be extremely surprised if the entire headend is down, they will have a UPS. However if something within an essential rack fails and takes out the breaker feeding its electricity then these outages happen. I'd guess either the ATM switch is down or its the rack containing the equipment which distributes to the hub sites.

Re: TV off in Welwyn Garden City
 

Cool. thanks for the reply!!

Shall I leave my box on or power it off from the mains? it is on Ld20 at the moment.

Re: TV off in Welwyn Garden City
 

Strange I have Sky Sports News back up & running but no other channel :confused:

Re: TV off in Welwyn Garden City
 

There is a powercut in the area and the UPS has not kicked in. All hubsites fed from luton are effected. LU MK SG postcodes.

The switch is on battery backup.

Re: TV off in Welwyn Garden City
 

Glad its not just my stb !!

Lets hope they sort it out asap eh?!

Re: TV off in Welwyn Garden City
 

If the UPS is knacked then the whole area is at the mercy of the local electrickery board!
Every bump could take out equipment.
Lets hope everything comes back on ok!

Re: TV off in Welwyn Garden City
 

Got the analogue channels back (via the external tuner), things are coming back slowly....

Re: TV off in Welwyn Garden City
 

Normal service is resumed, phew just in time for the national anthems in the football

Re: TV off in Welwyn Garden City
 

mine is back too

Re: TV off in Welwyn Garden City
 

I had the same problem. I managed to get through to CS this morning. Still no TV though.

Fox

PS: All back on safe and sound - may the soccer commence! (all that was necessary was a box re-boot)!!!***