Slow Downloads - GigaNews
 

When trying to download from GigaNews, speeds are under 100kb

All was fine last night, and i was maxing my connection out as normal

Only this morning has my speeds, been so slow.

Web downloads are fine.

Anyone having the same problem?, any recommedation on how to sort it out.

I've tried using both of GigaNews servers, tried using both on port 119.

Re: Slow Downloads - GigaNews
 

I am having problems with Newshosting, not that it helps you sorry.

If I use NTL's newsgroup server everything is fine speed wise, however when I connect to newshosting its dead slow. I am on 10mb, and a little stump for answers

Re: Slow Downloads - GigaNews
 

yer i have speed isues but iam on astraweb .i checked out there service status page this is what it said

"Our EU farm has been taken offline completely due to a fiber cut. The fiber company is currently working to restore connectivity. In the meantime, all traffic has been redirected to our US servers."
maybee they use the same line?

Re: Slow Downloads - GigaNews
 

I've noticed the same trend. I pay a newsgroup provider for a better news service. I always use their European server and speeds have always been pretty impressive. However, over the last few days the speed has really taken a dive. When I brought this to their attention, they told me that there was extensive packet loss in NTL's backbone in the route to me from the EU server.

I've also tried their US servers but they're just as bad.

Re: Slow Downloads - GigaNews
 

How many connections do you run at once? I use newsbin and connect 10 times and get the full 10 meg of my connection when downloading large numbers of files

Re: Slow Downloads - GigaNews
 

no problems with newshosting...

Re: Slow Downloads - GigaNews
 

I run 2 connections.

and usually get 400 on each one.

now i'm getting 40 on each one

Giganews support can't find out what's causing it.

Re: Slow Downloads - GigaNews
 

up the connections to 10

Re: Slow Downloads - GigaNews
 

Try specifying the IP number of the USA Giganews server, you'll probably just keep getting routed to the EU one otherwise.

NTL did have big problems routing to the Giganews EU server, but I thought it was fixed, have to tried a speed test from their web site to see what speeds you are getting from HTTP to their EU server ?

Re: Slow Downloads - GigaNews
 

Oh no im getting the problem now.

Really slow download speeds under 100KB/s:confused:

Re: Slow Downloads - GigaNews
 

Sunday Peering congestion ?

Re: Slow Downloads - GigaNews
 

Upping the connection to 10, dosn't make any difference :(

Below is the 4th email i got back from GigaNews

I have to say, been with Giganews for about a year and there tech support is fantastic.


Hello

Thank you for contacting Giganews Technical Support!

When connecting to different locations you travel across many different
carriers sometimes dozens. What appears to be the issue is that one of
these carriers is accruing traffic congestion. If this is the case we would
not have much control over this. I am going to go ahead and escalate this
through the appropriate channels to look at your account more specifically.

It may take a little while to get a response back to you, but I assure you
we will get back to you as soon as possible.

If we can further assist you in any way, please let us know. Thanks for
choosing Giganews!

Re: Slow Downloads - GigaNews
 

have u tried the alternative ports 80 and 23 to the giganews servers ?

also, have u tried tracerouting to giganews to see if theres a massive jump at a router somewhere and also, have you tried running the speed tests on the giganews website ?

Re: Slow Downloads - GigaNews
 

Their speed test gives me about 900k a sec.

Re: Slow Downloads - GigaNews
 

yea tried all of the above.

Their speeds test give me around 900k aswell on both servers

Re: Slow Downloads - GigaNews
 

with Newshosting try port 9000, 8000 or 3128 when you get slowdowns. I just got full speed off those ports.

Re: Slow Downloads - GigaNews
 

I'm having the same problem with BitTorrent (uTorrent) usually i get 200-220KB/s im now struggling to get 15KB/s ... the last few days its been like this

Re: Slow Downloads - GigaNews
 

i think its a problem with NTL...just wait a couple of days for it be fixed

Re: Slow Downloads - GigaNews
 

if you have to have 10 concurrent connections to hit 10meg speeds then something is congested, they cap speed per thread or it is a very big rtt.

Re: Slow Downloads - GigaNews
 

i think speeds are coming back to normal.. :)

Re: Slow Downloads - GigaNews
 

ntl's own news servers have been start-stopping all morning....

Re: Slow Downloads - GigaNews
 

Yea GigaNews seems to be back to normal aswell as of 3 this morning.

Lets hope it stays that way

Re: Slow Downloads - GigaNews
 

yep worked for me, set port to 9000 and went back up to full speed (was avg 3 mb) :)

Re: Slow Downloads - GigaNews
 

I've been having and continue to have the same problem that folks are describing here but it affects almost all my browsing and downloading.

I'm on a 10mb connection, for example, previous downloads from Easynews were maxing out my 10Mb connection, now they barely reach 1mb and in the evening speeds are no better than a dialup modem!

Curiously, when I do the speedtest at adslguide.org all my connections speeds check out just fine, 10mb down and 500kb up.

I'm in the East London area - can anyone shed any light on whats happening? Is it something to do with this traffic shaping malarkey?!

Cheers

Re: Slow Downloads - GigaNews
 

I use Easynews and have been getting slow downloads. A tracert reveals ths:
Tracing route to easynews.com [140.99.99.90]
over a maximum of 30 hops:
1 20 ms 7 ms 19 ms 10.249.0.1
2 16 ms 9 ms 7 ms nott-t2cam1-b-v124.inet.ntl.com [80.4.46.137]
3 7 ms 7 ms 8 ms nott-t2core-b-ge-wan72.inet.ntl.com [80.1.79.189
]
4 9 ms 10 ms 9 ms nth-bb-b-so-200-0.inet.ntl.com [62.253.185.37]
5 14 ms 12 ms 11 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]
6 14 ms 13 ms 11 ms 195.50.91.69
7 11 ms 11 ms 11 ms ae-0-56.bbr2.London1.Level3.net [4.68.116.162]
8 116 ms 119 ms 116 ms ae-0-0.bbr1.Dallas1.Level3.net [64.159.1.109]
9 139 ms 135 ms 136 ms as-1-0.mp2.Phoenix1.Level3.net [64.159.1.122]
10 135 ms 138 ms 137 ms ge-7-2.hsa1.Phoenix1.Level3.net [4.68.98.36]
11 162 ms * 163 ms eth-2-37-1g.core-03.phx1.puregig.net [64.154.128
.14]
12 166 ms 163 ms 169 ms www.easynews.com [140.99.99.90]
Trace complete.
Note number 8

A reverse trace from Easynews shows this:

HOSTLOSSRCVDSENTBESTAVGWORSTge1-8-1000m.sw1.easynews.com0%10100.346.8850.11e-2-11-1000m.core-03.phx1.puregig.net0%10100.282.2718.10ge2-13.fr1.phx1.llnw.net0%10100.679.8390.96agg1-16-1.ar1.phx1.llnw.net0%10101.2110.2852.97so1-5-1.ar1.dal.llnw.net0%101028.4029.3631.27so1-5-2.ar1.ord.llnw.net0%101052.9053.4155.35so1-5-2.ar1.lga.llnw.net10%91078.5091.38130.70so1-5-1.ar1.lon.llnw.net10%910152.36153.11154.56ag1-21.fr1.lon.llnw.net0%1010151.94155.45171.86195.66. 224.2560%410221.41291.59351.63bre-bb-b-as0-0.inet.ntl.com40%610144.49144.94145.87bre-bb-a-ge-000-0.inet.ntl.com30%710144.88148.22162.12gfd-bb-b-so-700-0.inet.ntl.com40%610146.30151.54176.61nth-bb-a-so-000-0.inet.ntl.com20%810148.30148.78149.75nth-bb-b-ae0-0.inet.ntl.com50%510148.28159.93184.40nott-t2core-b-pos51.inet.ntl.com10%910149.84157.15194.80nott-cache-13.server.ntli.net30%710149.74167.39270.37
The router most likely responsible for your slow downloads in owned by llnw.net.

195.66.224.25 seems to be the link, trying to find info on this points to a server in London. Easynews say it is owned by NTL. I understand that NTL are doing a lot of upgrading there. Has any one else done a tracert? Does any one have the expertise to explain this more clearly to me?

---------- Post added at 18:26 ---------- Previous post was at 18:18 ----------

Sorry about the last part of that post, my inexperience showing through. Talking to Easynews, they say the most likely cause is an overloaded router in London. My download has now dropped to 7.33 KB/sec Yikes!!!

Re: Slow Downloads - GigaNews
 

LLNW in my experience is a terrible route to NTL, use Level 3 or Qwest or AT&T from Easynews route change page, and make sure you use port81 or secure port 81.

Re: Slow Downloads - GigaNews
 

The jump between 7 and 8 is fine. This is the transatlantic crossing. Most ISPs quote around 90ms for the east coast and around 120ms to the west coast. As I cant decypher the last part, I cant really help.. Have you tried the other ports? From their www page

Re: Slow Downloads - GigaNews
 

*Snip*

darius - this thread is about Giganews really, but in your case your slow speeds are caused by an overloaded peering link between llnw.net and ntl - I believe Easynews allow you to change your routing, and strongly suggest you do this.

Second to all, there's no traffic shaping action going on there it looks like congestion and poor routing.

Most news servers offer options to change routing paths, have a play and see if you can resolve by changing the route you are taking.

Also remember that a traceroute can take a completely different route from the server to you, and you to the server so if using these as proof of a fault always good to get the reverse one as well if you can helps to locate the fault.

Just to reiterate this appears to be congested peering as changing routing resolves the issue, there is no evidence of traffic shaping or throttling in the evidence provided

This thread is hard to read, could a mod please break down the offending massive line in post 25?

Re: Slow Downloads - GigaNews
 

Sorry about the messed up post, I've never posted on a forum before. However, thanks for the advice. I will experiment with the re-routing and see what happens.

Re: Slow Downloads - GigaNews
 

Not a problem at all mate, try it should work around the problem link and sort the issue.

Ta.