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Connection problems in Bromley
Hi all,
Anyone having connection problems in Bromley? I can browse this site OK and also the ntlworld site but cannot browse anything else or connect to pop3 servers. I can't even look at the server status page! Thanks :shrug: Babelfish. |
****e service yet again
Posted at Event
25 November 2003 16:32 DNS degradation - affecting all internet packages ntl:home internet customers on all packages may currently experience difficulties using the service due to a DNS server outage. This is likely to affect all internet services (browsing, email, FTP) for customers in some regions, and access to certain websites and servers in other regions. Our engineers are aware of this issue and are working to resolve it as soon as possible. Please accept our apologies for any inconvenience this may cause. When will this **** ever end.... |
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got that here: any alernative dns' anyone?
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DNS problems, I try and get an alternative address you for
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oh - 2 minutes later and I think someone has answered my query on another post!
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Yep - mine's crap too! :rolleyes: LOL
Same old same old, eh?? |
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these DNS is currently working:
212.23.8.1 212.23.8.6 |
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Mines also useless in surrey, this site seems to work fine, but other sites and xbox live dont! :(
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Yeh my connection on broadband has gone completely. I'm now on dialup. Although this is flaming slow. I didn't find out what was happening until I read the NTL service page. It took long enough to get onto that as well. :afire: :afire: :afire:
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:mad: :mad: |
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Go to:
windows xp control panels network connections [your internet connection] properties internet protocols press use the following DNS servers input these: 195.40.1.250 195.40.0.250 |
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Nice one full steam ahead again :) Anyone not sure how to change them http://www.ukans.edu/exchange/faqs/d...ch.shtml#WinXP |
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BINGO!!!
Thanks :) |
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My email & www is stuffed. Does indeed look like DNS issue. Using dialup. Still having some problems with DNS on pipex also. I wonder what's up.
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Wicked it works fine now!! Thanks for that downquark1!! :D
I take it its ok to leave them like that, but i can always chnage back to auto right? |
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Funny how when you call NTL they cant have a message on the CS number to tell you the problems. Was waiting nearly an hour for the guy to see, yes we know thank you!!
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AGH, I HATE NTL :mad: :grind:
Why is it that nothing they "resolve" actually ever stays resolved?! :rolleyes: :afire: No DNS again! This is pathetic. Hardly any websites seem to work. POP3 doesn't work. Webmail doesn't work. Nothing works! |
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I rang the server support line to see if it was a known problem - number was engaged!:(
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Nice1 downquark1, worked me in Warrington :tu: :) |
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Glad to help :tu:
[cough][prods reputation button][cough] :angel: |
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I heard that major backbone had failed between US and UK? blueyonder and some adsl companys are also having trouble
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Had trouble here as well :mad: DNS again :rolleyes:
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http://216.239.59.99/ :) |
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I suspect the DNS isn't entirely the problem - I've added the DNS servers shown in this thread, and it still doesnt work!
However I'm now using a proxy server in the US somewhere and low an behold I can browse. :grind: My guess is the transparent proxies NEED NTLs DNS to be working, so it doesn't matter what DNS you have set on your own PC. Can anyone confirm this? |
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Hi, can confirm reports that the main uk hub has done off line, getting hammered at freeserve here.
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downquark - cheers for those alternate DNS addresses :)
Lee - Agh, I wouldn't be surprised if the inktomis are buggered too :( |
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Any links? - I want to read up on it |
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Well again my BB connection is fine now. Before some sites I couldn't reach and the ones I could were slow but fast again now :)
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Instructions for mac os x:
Go to system Preferences:http://forum.nthellworld.co.uk/attac...tachmentid=360 Network Open your connection and alter only the DNS field [img]Download Failed (1)[/img] Press apply |
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Anyone using a router will have to set the alternate DNS in the DHCP settings & release & renew to get it to work - well that's wot worked for me anyway.:)
- thanks DQ btw :tu: - you deserved a rep for that! |
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Well I did what you suggested downquark1 and it worked hooray. Back on broadband 600K. Thanks. You can change it back just as easily I suppose? :)
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well looks like the DNS is up the spout again
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In answer to request for backbone info, yes, the Northern part of the TAT-14 transatlantic cable has gone down. The Southern half went down earlier this month and hasn't yet been fixed so traffic has to go without a very high capacity link, hence congestion/slow links/packet loss will be seen to the USA on a large number of UK ISPs.
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Any chance of ntl trying to route through sirius?
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I'd be interested to know how exactly DNS settings on your pc are causing this and how changing the DNS [on your pc] will solve it.
I don't use NTL DNS, I can resolve www.google.co.uk fine, but I cannot access it (or any other site) via NTL, if I switch to another (non NTL) proxy I'm fine again. If I put the IP in locally I can access any site fine. This suggests to me that the NTL proxies are going the DNS lookup (and failing) therefore changing DNS locally will have no effect. Am I missing something obvious here ? |
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Two transatlantic links down ! Sounds like this may be a problem for a while then. Maybe there's some spare capacity on the satellites?
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If you bypass the proxies, browsing is fine WITHOUT changing any DNS settings. Well it is for me anywayz :shrug: |
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100 points to that man, your spot on thats why even if you have specified another dns or have your own dns. If you traffics being cached (which most peoples is) then the web/proxy/traffic server is going to be doing its DNS lookups using the NTL caching DNS clusters. So you will find that thinks that aren't affect by the traffic server (FTP is an example) will probably work ok. |
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C:\>tracert www.google.com
Tracing route to www.google.akadns.net [216.239.37.99] over a maximum of 30 hops: 1 <10 ms <10 ms <10 ms xxxxxxxxxxxxx 2 <10 ms <10 ms <10 ms xxxxxxxxxxxx 3 <10 ms <10 ms <10 ms xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.ntl.com [XXX.XXX. XXX.XX] 4 <10 ms <10 ms <10 ms midd-lam-1-s207-0.inet.ntl.com [62.254.92.121] 5 <10 ms <10 ms <10 ms midd-t2core-a-pos45.inet.ntl.com [213.106.237.29 ] 6 <10 ms <10 ms <10 ms lee-bb-a-so-130-0.inet.ntl.com [62.253.187.89] 7 <10 ms <10 ms <10 ms lee-bb-b-ae0-0.inet.ntl.com [62.253.187.186] 8 15 ms 31 ms 16 ms man-bb-a-so-700-0.inet.ntl.com [62.253.185.193] 9 <10 ms 16 ms <10 ms ycr2-so-3-0-0.Manchester.cw.net [208.175.252.89] 10 15 ms 16 ms 16 ms bcr2-so-3-0-0.Thamesside.cw.net [166.63.209.201] 11 94 ms 93 ms 110 ms dcr1-loopback.Washington.cw.net [206.24.226.99] 12 93 ms 110 ms 93 ms bhr1-pos-10-0.Sterling2dc3.cw.net [206.24.238.38 ] 13 140 ms 110 ms 109 ms csr11-ve240.Sterling1dc2.cw.net [216.33.98.146] 14 94 ms 94 ms 93 ms 209.225.34.218 15 125 ms 94 ms 109 ms 216.239.48.94 16 93 ms 94 ms 94 ms 216.239.37.247 17 94 ms 125 ms 93 ms 216.239.37.99 Trace complete. where the hell is that trace going |
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the dns's work :) Thanks
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Help please
My dad is the main computer and is connected by ethernet to the STB. I am on a network to his PC through an ethernet hub. I can get onto the net, he can't since about 6.30. He has tried all sorts of servers on the Robin Walker list. Any ideas? |
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Does anyone know why I have a dial-up customer on a proxy thats getting .coms fine although all bb customers cannot? |
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Your dial-up customer maybe they have a proxy specified or maybe their dialed into a pop site thats got the traffic servers turned off or something??? - mind u dial-ups just slow - i'm on it tonight and yet my mate on cable modems are going - its slow its broken etc.... just a side note..next time you run a trace you might wish to cover up the details of the midd-lam1-xxxx.inet.ntl.com and its IP as its possible to work out what leased line that refers to (if you have access the routers of course) ;) |
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Handy - I get that trace going to london then to washingtonhttp://forum.nthellworld.co.uk/attac...tachmentid=363
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Got a full trace to apple.com
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I've tried using those alternate DNS addresses given by Downquark earlier.
Works...a bit. I can get to more websites now, but there are still some that don't work. PLus MSN & XBox Live still won't work. :( PS: Could someone please tell me the IP address of https://www.hushmail.com ? :) |
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65.39.178.11 Which DNS did you use? - I think the first set I posted may be faulty. try these 195.40.1.250 195.40.0.250 |
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BTW is the e-mail team on the dns servers now :smokin: |
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Try 65.39.178.11 |
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EDIT: Agh. Get the main page to open, but then get stuck at https://mailserver1.hushmail.com/hushmail/index.php when trying to log on :( Oh well. |
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The DNS entries downquark gave (I believe EasyNet's) do work, however I also needed a proxy set up to be able to browse anywhere other than NTL.
For certain obvious legal reasons I am not going to list the proxy i am currently using. (I regularly update a list of usable ones into MYIE2) Anybody that can get to a search engine (google=216.239.41.99) aught to be able to search for free web proxy lists and take their pick. That will get you more browsing functionality. Do however change back to normal settings when the current crisis is over. NTL Hub = winnersh, DNS = EasyNet, Proxy = my-gob-is-shut All net access working :-) even the NTL email. :angel: :cool: |
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I tried both sets - 212.23.8.1 & 212.23.8.6 and 195.40.1.250 & 195.40.0.250 The 212 addresses weren't any better than the crappy NTL ones. The 195 addresses are working better for me than the NTL DNS servers were, but I still can't access a lot of stuff (certain websites like Hushmail, plus MSN & XBL, etc). Agh. Oh well, it's a bit better than with the NTL servers, anyway. |
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My internet is working fine on the DNS downquark gave me and so is email. :cool:
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Well my internet seems faster - I don't know whether this is because of the new DNS addresses, I optimized my network settings or because everyone else in my area don't know about DNS :D
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Well I'm happily working off my own DNS and proxy servers for the moment. Just flicked back to NTL and its still as dead as a dodo here.
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Using other dns myself as well looks like a quiet night for all but NTL
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Interesting!I can't use BB at all.I can't use NTL payg Dial-up but I can connect using Zoom payg dial-up.
i can't afford to be on long though.now to see if i have any access to webmail as that won't download either. incog.type faster girl,type faster.time is money tonight. |
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i use win 98se, should i add those dns addresses into network neighbourhood, tcp/ip settings? also can anyone give me an IP of a decent Proxy server.....
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DNS - affecting all internet packages Due to a major server outage, ntl:home internet customers on all packages may currently be experiencing problems with ALL internet access, including web browsing, email, ftp and newsgroups. Our engineers are currently investigating and hope to resolve this issue as soon as possible. Please accept our apologies for any inconvenience caused. Please note that due to the nature of this outage our technical support lines are much busier than normal, resulting in long wait times on all lines. If you suspect this issue affects you, please check this page or the ntlworld server status line on 0800 052 4315 for updates |
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Question: Do DNS caches store failed or 'empty' lookups?
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so if tat-14 has gone down we in trouble then. not just US traffic according to this link TAT-14 is the highest capacity undersea cable in Concert's current arsenal, which includes ownership in 115 systems totaling more than 300,000 miles globally. At 640 Gbit/s protected capacity (1.3 Tbit/s total capacity), the Transatlantic Cable 14 network is more than twice as fast as its TAT-12-13 predecessor. :eek: The project interconnects US stations in Manasquan and Tuckerton, NJ with those in Denmark, Germany, Netherlands, France and the United Kingdom. These stations are connected by 15,000 kilometers of cable with four fiber pairs. "It has the capability to transmit the content of a hundred PC hard drives each second and the content of more than 24 DVD disks every second," says Sheel Manchanda, director of international cable management. now i want that diverting to my house, you think they would :) |
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Although there are no crappy proxies to deal with, the DNS has been up the spout for a number of hours now, although it has been fixed now. The email works and has been reliable, which is the exact of what ntl's email has been. However there has to be a sting in the tail - and that has been the random disconnections which are being addressed with the support people. |
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incog. |
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I can connect to the Internet but cannot send email, browse or use MSN Messenger using NTL. Thank goodness I have beeb.net as a back up ISP. NTL is so crap these days.
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okay, due to numerous requests, here's a currently working proxy 217.40.26.177:8000
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was just replying to downquark and the stuffing IE discoverd an error and had to close down IE.Bluddy hell everything is going on strike. :afire: :banghead: B*gger it! I can''t be fecking bothered.I'm off to read a book which will be a bluddy sight more constructive. Incog. :grind: |
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If your using I.E
launch your browser goto Tools/internet options/connections/lan settings/ check/tick proxy server and enter alternative addr & port click ok and close your browser and then launch it again. or without launching I.E click on Start button goto my computer/control panel/internet options/connections/lan settings/check/tick proxy server and enter alternative addr & port then launch you I.E browser |
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what I find is weird is that I can pick up usenet from News.CIS.DFN.DE (& others)which must mean that a dns servers is used to translate the name. but no surfing via ntl.
Tue, 25 Nov 2003 22:38:02 News connection to News.CIS.DFN.DE closed - filing continues Tue, 25 Nov 2003 22:38:03 News from News.CIS.DFN.DE completed, 64 articles fetched, 0 posted |
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Sorry if I'm repeating anyone, but my connection speed is somewhat slower than normal ;) so Ive not read all 6 previous pages.....
This appears to be quite a widespread problem. A good proportion of Europe is unable to traverse CERTAIN routes to the USA due to what appears to be a problem with the PoP (Point of Presence) at Telehouse UK. A trace to the UK from new york ends at the last hop before the transatlantic crossing.... traceroute to xxxx.ntl.com (xxx.xxx.xxx.xxx), 64 hops max, 44 byte packets 1 xxx.xxx.nyc.lomag.net (xxx.xxx.xxx.xxx) 17.223 ms 19.096 ms 19.373 ms 2 282.ge2-0.er1a.lga1.us.mfnx.net (64.124.183.138) 19.503 ms 17.954 ms 19.759 ms 3 so-4-1-0.cr2.lga1.us.above.net (216.200.127.197) 19.306 ms 19.071 ms 19.572 ms 4 pos1-0.pr1.lga1.us.above.net (208.184.233.218) 19.672 ms 11.157 ms 19.770 ms 5 so-1-2.core1.NewYork1.Level3.net (209.244.160.157) 17.547 ms 10.403 ms 19.803 ms 6 ae-0-55.bbr1.NewYork1.Level3.net (64.159.17.129) 18.840 ms 11.012 ms 19.706 ms 7 * * * A trace back to the USA dies at the last hop before NTL join the same transatlantic route.... 4 9 ms 9 ms 9 ms gfd-t2core-b-ge-wan61.inet.ntl.com [62.254.207.1 65] 5 12 ms 10 ms 9 ms gfd-bb-b-so-300-0.inet.ntl.com [62.253.185.29] 6 9 ms 9 ms 11 ms gfd-bb-a-ae0-0.inet.ntl.com [213.105.172.5] 7 * * * Routes to European sites should be unaffected tho, some that claim to be European sites, but are physically located in the USA, may appear to be offline... I have a few friends in Greece and Germany who are also unable to connect to the sites and services that I'm unable to connect to. I also cannot connect from my either of my 2 office sites (both on different ISPs to me and each other) As its not directly an NTL issue, I guess we'll have to sit tight and wait..... :( |
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myIE2 free download from www.myIE2.com has this nice feature whereby you can set a whole list of proxys and choose between them at a mouse click and not need to close and reopen the browser.
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I'm on AOL dial up at the moment, yuck. :afire: edit- There's 20 guests and 2 member reading this thread, now thats just weird :eek: |
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The server can probably look up the ip address fine, but if you cannot connect to the actual MSN (or whatever service youre trying) because the route has failed, then it still wont connect. The way to get around this is A) have a DNS server set, thats physically located somewhere thats not affected by this outage (ie a US DNS Server) and B) a proxy server that supports Socks4 or 5 so as you can force all of your applications to use a proxy. Most of the proxies discussed here are just web proxys, so surfing webpages might work, but other apps might still fail... |
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it's all now working. So over to the Huntley case at http://www.nthellworld.co.uk/forum/s...6871#post86871
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Cheers for the dns addy's downquark ..... took a while to work out how to change it in Win M.E., but browsing back to normal with the dns settings changed- if anything my browsing speed has increased to what it normally is. Just shows how k*ackered NTL's set up really is :(
At least NTL turned off the transparent cache round 'ere in Warwickshire, the same as in the Manchester area.... think that may be the reason its working for some and not for others. |
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BB is back up and working again here - thanks to those working away behind the scenes, dial-up was just beginning to annoy me
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HELLO, About fecking time. :mad:
I av tried new proxy setting and DNS settings and i still haven't got online until now, its me own fault i took my old modem out and gave it to me old man until he got a new one not thinking i may blo*dy need it. I have been off-line since i got in from work at 2pm and with only a few proxy and DNS settings stored in Notepad i have been beggered. Tech line HA thats a joke server status line HA thats a joke All i wanted to know was if it was NTL or me. Obviously it was NTL I have tried so hard to get onto this site to see what ideas you lot had come up with but i couldn't. Anyways i is here how and i now have a lot more DNS and Proxy settings just in case.:grind: |
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back up at slightly slower speed, but back on never the less
edit: correction back at full speed |
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BTopenworld had exactly the same problem. It was the TAT14. |
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phew!!! mines been out of action since i came in at 5 pm everything would not work just got online about 10-15 mins ago thanks to some detective work by me :p
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whats tat-14 d6wn t50e :confused: |
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I think that's ment to be TAT14 down time. It's a major internet traffic link that has failed tonight.
Coupled with some internal NTL routing issues in the last hour - I have kept losing my links out of the NTL network (apparently dying between gfd & bre which I assume is Guildford & Brentford ?). |
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