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-   -   MERGED - Connection problems in Bromley (https://www.cableforum.uk/board/showthread.php?t=4531)

babelfish 25-11-2003 17:12

Connection problems in Bromley
 
Hi all,

Anyone having connection problems in Bromley? I can browse this site OK and also the ntlworld site but cannot browse anything else or connect to pop3 servers.

I can't even look at the server status page!

Thanks :shrug:

Babelfish.

Tiptoes 25-11-2003 17:13

****e service yet again
 
Posted at Event
25 November 2003 16:32 DNS degradation - affecting all internet packages
ntl:home internet customers on all packages may currently experience difficulties using the service due to a DNS server outage.

This is likely to affect all internet services (browsing, email, FTP) for customers in some regions, and access to certain websites and servers in other regions.

Our engineers are aware of this issue and are working to resolve it as soon as possible.

Please accept our apologies for any inconvenience this may cause.

When will this **** ever end....

downquark1 25-11-2003 17:15

Re: ****e service yet again
 
got that here: any alernative dns' anyone?

downquark1 25-11-2003 17:16

Re: Connection problems in Bromley
 
DNS problems, I try and get an alternative address you for

babelfish 25-11-2003 17:16

Re: Connection problems in Bromley
 
oh - 2 minutes later and I think someone has answered my query on another post!

Chimaera 25-11-2003 17:16

Re: ****e service yet again
 
Yep - mine's crap too! :rolleyes: LOL

Same old same old, eh??

downquark1 25-11-2003 17:22

Re: MERGED - Connection problems in Bromley
 
these DNS is currently working:
212.23.8.1
212.23.8.6

Jarandco 25-11-2003 17:23

Re: MERGED - Connection problems in Bromley
 
Mines also useless in surrey, this site seems to work fine, but other sites and xbox live dont! :(

downquark1 25-11-2003 17:26

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Jarandco
Mines also useless in surrey, this site seems to work fine, but other sites and xbox live dont! :(

This site is fine because the ip address is still in your cache, if you restarted the computer it would stop working with the rest

allanprg 25-11-2003 17:28

Re: MERGED - Connection problems in Bromley
 
Yeh my connection on broadband has gone completely. I'm now on dialup. Although this is flaming slow. I didn't find out what was happening until I read the NTL service page. It took long enough to get onto that as well. :afire: :afire: :afire:

ronald146m 25-11-2003 17:33

Re: ****e service yet again
 
Quote:

Originally Posted by Chimaera
Yep - mine's crap too! :rolleyes: LOL

Ditto, ditto, ditto in Lancashire.
:mad: :mad:

downquark1 25-11-2003 17:36

Re: MERGED - Connection problems in Bromley
 
Go to:
windows xp
control panels
network connections
[your internet connection]
properties
internet protocols
press use the following DNS servers
input these:
195.40.1.250
195.40.0.250

Defiant 25-11-2003 17:37

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by downquark1
these DNS is currently working:
212.23.8.1
212.23.8.6


Nice one full steam ahead again :)

Anyone not sure how to change them http://www.ukans.edu/exchange/faqs/d...ch.shtml#WinXP

Daniel H 25-11-2003 17:39

Re: MERGED - Connection problems in Bromley
 
BINGO!!!


Thanks :)

Alan Waddington 25-11-2003 17:52

Re: MERGED - Connection problems in Bromley
 
My email & www is stuffed. Does indeed look like DNS issue. Using dialup. Still having some problems with DNS on pipex also. I wonder what's up.

Jarandco 25-11-2003 18:05

Re: MERGED - Connection problems in Bromley
 
Wicked it works fine now!! Thanks for that downquark1!! :D

I take it its ok to leave them like that, but i can always chnage back to auto right?

gary_580 25-11-2003 18:07

Re: MERGED - Connection problems in Bromley
 
Funny how when you call NTL they cant have a message on the CS number to tell you the problems. Was waiting nearly an hour for the guy to see, yes we know thank you!!

downquark1 25-11-2003 18:10

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Jarandco
Wicked it works fine now!! Thanks for that downquark1!! :D

I take it its ok to leave them like that, but i can always chnage back to auto right?

Yep, once their working again.

Tezcatlipoca 25-11-2003 18:12

Re: MERGED - Connection problems in Bromley
 
AGH, I HATE NTL :mad: :grind:

Why is it that nothing they "resolve" actually ever stays resolved?! :rolleyes: :afire:

No DNS again! This is pathetic. Hardly any websites seem to work. POP3 doesn't work. Webmail doesn't work. Nothing works!

Enterian 25-11-2003 18:12

Re: MERGED - Connection problems in Bromley
 
I rang the server support line to see if it was a known problem - number was engaged!:(

Caspar 25-11-2003 18:16

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by downquark1
Go to:
windows xp
control panels
network connections
[your internet connection]
properties
internet protocols
press use the following DNS servers
input these:
195.40.1.250
195.40.0.250


Nice1 downquark1, worked me in Warrington :tu: :)

downquark1 25-11-2003 18:23

Re: MERGED - Connection problems in Bromley
 
Glad to help :tu:

[cough][prods reputation button][cough] :angel:

Foo Fighter 25-11-2003 18:24

Re: MERGED - Connection problems in Bromley
 
I heard that major backbone had failed between US and UK? blueyonder and some adsl companys are also having trouble

philip.j.fry 25-11-2003 18:30

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Foo Fighter
I heard that major backbone had failed between US and UK? blueyonder and some adsl companys are also having trouble

Unfortunately can't get to google to check this out waaaaaaaaaaahhhhhhhhhhhhh :cry: :cry:

Ben 25-11-2003 18:31

Re: MERGED - Connection problems in Bromley
 
Had trouble here as well :mad: DNS again :rolleyes:

Neil 25-11-2003 18:32

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Foo Fighter
I heard that major backbone had failed between US and UK? blueyonder and some adsl companys are also having trouble

My nice new shiny Pipex connection is working fine.....:D

downquark1 25-11-2003 18:32

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by philip.j.fry
Unfortunately can't get to google to check this out waaaaaaaaaaahhhhhhhhhhhhh :cry: :cry:

Here:
http://216.239.59.99/ :)

Lee 25-11-2003 18:35

Re: MERGED - Connection problems in Bromley
 
I suspect the DNS isn't entirely the problem - I've added the DNS servers shown in this thread, and it still doesnt work!

However I'm now using a proxy server in the US somewhere and low an behold I can browse. :grind:

My guess is the transparent proxies NEED NTLs DNS to be working, so it doesn't matter what DNS you have set on your own PC.

Can anyone confirm this?

handyman 25-11-2003 18:35

Re: MERGED - Connection problems in Bromley
 
Hi, can confirm reports that the main uk hub has done off line, getting hammered at freeserve here.

Tezcatlipoca 25-11-2003 18:36

Re: MERGED - Connection problems in Bromley
 
downquark - cheers for those alternate DNS addresses :)

Lee - Agh, I wouldn't be surprised if the inktomis are buggered too :(

downquark1 25-11-2003 18:37

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by handyman
Hi, can confirm reports that the main uk hub has done off line, getting hammered at freeserve here.

Thanx :tu:

Any links? - I want to read up on it

Defiant 25-11-2003 18:38

Re: MERGED - Connection problems in Bromley
 
Well again my BB connection is fine now. Before some sites I couldn't reach and the ones I could were slow but fast again now :)

downquark1 25-11-2003 18:46

Re: MERGED - Connection problems in Bromley
 
2 Attachment(s)
Instructions for mac os x:

Go to system Preferences:http://forum.nthellworld.co.uk/attac...tachmentid=360
Network
Open your connection and alter only the DNS field
[img]Download Failed (1)[/img]
Press apply

homealone 25-11-2003 18:51

Re: MERGED - Connection problems in Bromley
 
Anyone using a router will have to set the alternate DNS in the DHCP settings & release & renew to get it to work - well that's wot worked for me anyway.:)

- thanks DQ btw :tu: - you deserved a rep for that!

allanprg 25-11-2003 18:55

Re: MERGED - Connection problems in Bromley
 
Well I did what you suggested downquark1 and it worked hooray. Back on broadband 600K. Thanks. You can change it back just as easily I suppose? :)

th'engineer 25-11-2003 18:55

Re: MERGED - Connection problems in Bromley
 
well looks like the DNS is up the spout again

th'engineer 25-11-2003 18:58

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Neil
My nice new shiny Pipex connection is working fine.....:D

Its allright for some looks like Zen is getting a better idea than NTL around here

downquark1 25-11-2003 18:59

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by allanprg
Well I did what you suggested downquark1 and it worked hooray. Back on broadband 600K. Thanks. You can change it back just as easily I suppose? :)

Yep if on windows set it to get it automatically again - if on other OS leave the space blank

Ignition 25-11-2003 19:03

Re: MERGED - Connection problems in Bromley
 
In answer to request for backbone info, yes, the Northern part of the TAT-14 transatlantic cable has gone down. The Southern half went down earlier this month and hasn't yet been fixed so traffic has to go without a very high capacity link, hence congestion/slow links/packet loss will be seen to the USA on a large number of UK ISPs.

handyman 25-11-2003 19:07

Re: MERGED - Connection problems in Bromley
 
Any chance of ntl trying to route through sirius?

Paul 25-11-2003 19:09

Re: MERGED - Connection problems in Bromley
 
I'd be interested to know how exactly DNS settings on your pc are causing this and how changing the DNS [on your pc] will solve it.

I don't use NTL DNS, I can resolve www.google.co.uk fine, but I cannot access it (or any other site) via NTL, if I switch to another (non NTL) proxy I'm fine again. If I put the IP in locally I can access any site fine.

This suggests to me that the NTL proxies are going the DNS lookup (and failing) therefore changing DNS locally will have no effect.

Am I missing something obvious here ?

Alan Waddington 25-11-2003 19:12

Re: MERGED - Connection problems in Bromley
 
Two transatlantic links down ! Sounds like this may be a problem for a while then. Maybe there's some spare capacity on the satellites?

Alan Waddington 25-11-2003 19:13

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by pem
I'd be interested to know how exactly DNS settings on your pc are causing this and how changing the DNS [on your pc] will solve it.

I don't use NTL DNS, I can resolve www.google.co.uk fine, but I cannot access it (or any other site) via NTL, if I switch to another (non NTL) proxy I'm fine again. If I put the IP in locally I can access any site fine.

This suggests to me that the NTL proxies are going the DNS lookup (and failing) therefore changing DNS locally will have no effect.

Am I missing something obvious here ?

You are absolutely correct. [edit - well i've noticed the same issues - but i don't understand why the proxy would do a lookup] [edit - maybe it's just that the proxy attempts to fetch the page via the broken pipe, while setting another proxy skirts round the problem ]

Ignition 25-11-2003 19:14

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by handyman
Any chance of ntl trying to route through sirius?

NTL have their own link across the Atlantic to a New York peeing point, not sure if it uses TAT-14 or not. A number of transit providers have been affected though, above.net/uu.net/mfnx.net being one of them, along with Level 3 and others.

Lee 25-11-2003 19:22

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by pem
I'd be interested to know how exactly DNS settings on your pc are causing this and how changing the DNS [on your pc] will solve it.

I don't use NTL DNS, I can resolve www.google.co.uk fine, but I cannot access it (or any other site) via NTL, if I switch to another (non NTL) proxy I'm fine again. If I put the IP in locally I can access any site fine.

This suggests to me that the NTL proxies are going the DNS lookup (and failing) therefore changing DNS locally will have no effect.

Am I missing something obvious here ?

This is what i said earlier in this thread. I can browse using a proxy and can download from the US at my full 128KB/s so my guess is that its a combination of DNS issues and the transparent proxies.

If you bypass the proxies, browsing is fine WITHOUT changing any DNS settings. Well it is for me anywayz :shrug:

slimshady 25-11-2003 19:23

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Lee
I suspect the DNS isn't entirely the problem - I've added the DNS servers shown in this thread, and it still doesnt work!

However I'm now using a proxy server in the US somewhere and low an behold I can browse. :grind:

My guess is the transparent proxies NEED NTLs DNS to be working, so it doesn't matter what DNS you have set on your own PC.

Can anyone confirm this?


100 points to that man, your spot on thats why even if you have specified another dns or have your own dns. If you traffics being cached (which most peoples is) then the web/proxy/traffic server is going to be doing its DNS lookups using the NTL caching DNS clusters. So you will find that thinks that aren't affect by the traffic server (FTP is an example) will probably work ok.

slimshady 25-11-2003 19:26

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by JustAnotherN00b
NTL have their own link across the Atlantic to a New York peeing point, not sure if it uses TAT-14 or not. A number of transit providers have been affected though, above.net/uu.net/mfnx.net being one of them, along with Level 3 and others.

Do they???? I though they did when we had the mae-east and mae-west peering routers? but i thought they got scraped a while ago, I believe most of our peering is done in the UK with Sprintlink, Above.net and Cable and Wireless forming some of the points and then the transit points at London (linx), Amsterdam and Paris.

slimshady 25-11-2003 19:29

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by handyman
Any chance of ntl trying to route through sirius?

thought Sirius was the link between the uk and ireland?

handyman 25-11-2003 19:32

Re: MERGED - Connection problems in Bromley
 
C:\>tracert www.google.com

Tracing route to www.google.akadns.net [216.239.37.99]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms xxxxxxxxxxxxx
2 <10 ms <10 ms <10 ms xxxxxxxxxxxx
3 <10 ms <10 ms <10 ms xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.ntl.com [XXX.XXX.
XXX.XX]
4 <10 ms <10 ms <10 ms midd-lam-1-s207-0.inet.ntl.com [62.254.92.121]
5 <10 ms <10 ms <10 ms midd-t2core-a-pos45.inet.ntl.com [213.106.237.29
]
6 <10 ms <10 ms <10 ms lee-bb-a-so-130-0.inet.ntl.com [62.253.187.89]
7 <10 ms <10 ms <10 ms lee-bb-b-ae0-0.inet.ntl.com [62.253.187.186]
8 15 ms 31 ms 16 ms man-bb-a-so-700-0.inet.ntl.com [62.253.185.193]

9 <10 ms 16 ms <10 ms ycr2-so-3-0-0.Manchester.cw.net [208.175.252.89]

10 15 ms 16 ms 16 ms bcr2-so-3-0-0.Thamesside.cw.net [166.63.209.201]

11 94 ms 93 ms 110 ms dcr1-loopback.Washington.cw.net [206.24.226.99]

12 93 ms 110 ms 93 ms bhr1-pos-10-0.Sterling2dc3.cw.net [206.24.238.38
]
13 140 ms 110 ms 109 ms csr11-ve240.Sterling1dc2.cw.net [216.33.98.146]

14 94 ms 94 ms 93 ms 209.225.34.218
15 125 ms 94 ms 109 ms 216.239.48.94
16 93 ms 94 ms 94 ms 216.239.37.247
17 94 ms 125 ms 93 ms 216.239.37.99

Trace complete.

where the hell is that trace going

zaax 25-11-2003 19:37

Re: MERGED - Connection problems in Bromley
 
the dns's work :) Thanks

dieselking 25-11-2003 19:49

Re: MERGED - Connection problems in Bromley
 
Help please

My dad is the main computer and is connected by ethernet to the STB. I am on a network to his PC through an ethernet hub. I can get onto the net, he can't since about 6.30. He has tried all sorts of servers on the Robin Walker list. Any ideas?

slimshady 25-11-2003 19:58

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by handyman
........where the hell is that trace going

Out via Cable and Wireless to the US?

handyman 25-11-2003 20:04

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by slimshady
Out via Cable and Wireless to the US?

never noticed it go that way before thats all.

Does anyone know why I have a dial-up customer on a proxy thats getting .coms fine although all bb customers cannot?

slimshady 25-11-2003 20:08

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by handyman
never noticed it go that way before thats all.

Does anyone know why I have a dial-up customer on a proxy thats getting .coms fine although all bb customers cannot?

Well the first point it is that with routing depends whether you go out of the a side or the b side core at the pops site so like midd-t2core-a or midd-t2core-b as to which backbone side u end up on and ultimately which peering partner your traffic goes to...

Your dial-up customer maybe they have a proxy specified or maybe their dialed into a pop site thats got the traffic servers turned off or something??? - mind u dial-ups just slow - i'm on it tonight and yet my mate on cable modems are going - its slow its broken etc....

just a side note..next time you run a trace you might wish to cover up the details of the midd-lam1-xxxx.inet.ntl.com and its IP as its possible to work out what leased line that refers to (if you have access the routers of course) ;)

downquark1 25-11-2003 20:16

Re: MERGED - Connection problems in Bromley
 
1 Attachment(s)
Handy - I get that trace going to london then to washingtonhttp://forum.nthellworld.co.uk/attac...tachmentid=363

downquark1 25-11-2003 20:27

Re: MERGED - Connection problems in Bromley
 
Got a full trace to apple.com


Quote:

7
*******
213.206.128.53
sl-bb22-lon-14-0.sprintlink.net
London, UK
*
30
*x-*********
Sprintlink UK

8
*******
144.232.9.163
sl-bb20-nyc-2-0.sprintlink.net
New York, NY, USA
-05:00
144
**-x----****
Sprint SPRINT-INNET9

9
*******
144.232.18.226
*-***********************************
...
********
115
**-x---*****
Sprint SPRINT-INNET9

10
*******
12.123.3.57
tbr1-p010401.n54ny.ip.att.net
New York, NY, USA
-05:00
128
**-x---*****
AT&T WorldNet Services ATT

11
*******
12.122.10.2
tbr1-cl1.cgcil.ip.att.net
Chicago, IL, USA
-06:00
119
**-x-*******
AT&T WorldNet Services ATT

12
*******
12.122.10.6
tbr1-cl1.sffca.ip.att.net
San Francisco, CA, USA
-08:00
214
***-x------*
AT&T WorldNet Services ATT

13
*******
12.122.2.245
gar1-p370.sc1ca.ip.att.net
Santa Clara, CA, USA
-08:00
198
***-x------*
AT&T WorldNet Services ATT

14
*******
12.124.34.38
*-***********************************
...
********
232
***--x---***
AT&T WorldNet Services ATT

15
*******
17.112.8.11
*-***********************************
...
********
184
***-x--*****
Apple Computer, Inc. APPLE-WWNET

16
*******
17.112.153.31
a17-112-153-31.apple.com
*-**********************
********
189
***-x--*****
Apple Computer, Inc. APPLE-WWNET

17
*******
17.112.152.32
www.apple.com
*-**********************
********
184
***-x-******
Apple Computer, Inc. APPLE-WWNET



Roundtrip time to www.apple.com, average = 184ms, min = 163ms, max = 247ms -- Nov 25, 2003 9:19:44 PM

Tezcatlipoca 25-11-2003 20:28

Re: MERGED - Connection problems in Bromley
 
I've tried using those alternate DNS addresses given by Downquark earlier.

Works...a bit. I can get to more websites now, but there are still some that don't work. PLus MSN & XBox Live still won't work. :(

PS: Could someone please tell me the IP address of https://www.hushmail.com ? :)

downquark1 25-11-2003 20:31

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Tezcatlipoca
I've tried using those alternate DNS addresses given by Downquark earlier.

Works...a bit. I can get to more websites now, but there are still some that don't work. PLus MSN & XBox Live still won't work. :(

PS: Could someone please tell me the IP address of https://www.hushmail.com ? :)

Here:
65.39.178.11

Which DNS did you use? - I think the first set I posted may be faulty.

try these
195.40.1.250
195.40.0.250

th'engineer 25-11-2003 20:36

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by downquark1
Here:
65.39.178.11

Which DNS did you use? - I think the first set I posted may be faulty.

try these
195.40.1.250
195.40.0.250

They work says th'eng using them

BTW is the e-mail team on the dns servers now :smokin:

handyman 25-11-2003 20:38

Re: MERGED - Connection problems in Bromley
 
http://www.geog.ucl.ac.uk/casa/marti..._new_small.gif

so whats gone off exactly?

Bill C 25-11-2003 20:39

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Tezcatlipoca
I've tried using those alternate DNS addresses given by Downquark earlier.

Works...a bit. I can get to more websites now, but there are still some that don't work. PLus MSN & XBox Live still won't work. :(

PS: Could someone please tell me the IP address of https://www.hushmail.com ? :)


Try 65.39.178.11

Tezcatlipoca 25-11-2003 20:41

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Bill C
Try 65.39.178.11

Brilliant! Cheers :D



EDIT:

Agh. Get the main page to open, but then get stuck at https://mailserver1.hushmail.com/hushmail/index.php when trying to log on :(

Oh well.

MetaWraith 25-11-2003 20:46

Re: MERGED - Connection problems in Bromley
 
The DNS entries downquark gave (I believe EasyNet's) do work, however I also needed a proxy set up to be able to browse anywhere other than NTL.

For certain obvious legal reasons I am not going to list the proxy i am currently using. (I regularly update a list of usable ones into MYIE2) Anybody that can get to a search engine (google=216.239.41.99) aught to be able to search for free web proxy lists and take their pick.

That will get you more browsing functionality. Do however change back to normal settings when the current crisis is over.

NTL Hub = winnersh, DNS = EasyNet, Proxy = my-gob-is-shut
All net access working :-) even the NTL email. :angel: :cool:

Tezcatlipoca 25-11-2003 20:49

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by downquark1
Here:
65.39.178.11

Which DNS did you use? - I think the first set I posted may be faulty.

try these
195.40.1.250
195.40.0.250

Thanks :)

I tried both sets -

212.23.8.1 & 212.23.8.6 and 195.40.1.250 & 195.40.0.250

The 212 addresses weren't any better than the crappy NTL ones.

The 195 addresses are working better for me than the NTL DNS servers were, but I still can't access a lot of stuff (certain websites like Hushmail, plus MSN & XBL, etc).

Agh. Oh well, it's a bit better than with the NTL servers, anyway.

allanprg 25-11-2003 20:56

Re: MERGED - Connection problems in Bromley
 
My internet is working fine on the DNS downquark gave me and so is email. :cool:

downquark1 25-11-2003 20:58

Re: MERGED - Connection problems in Bromley
 
Well my internet seems faster - I don't know whether this is because of the new DNS addresses, I optimized my network settings or because everyone else in my area don't know about DNS :D

th'engineer 25-11-2003 21:02

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by downquark1
Well my internet seems faster - I don't know whether this is because of the DNS, I optimized my network settings or because everyone else in my area don't know about DNS :D

proberley the later they cant get on :D

Paul 25-11-2003 21:10

Re: MERGED - Connection problems in Bromley
 
Well I'm happily working off my own DNS and proxy servers for the moment. Just flicked back to NTL and its still as dead as a dodo here.

th'engineer 25-11-2003 21:17

Re: MERGED - Connection problems in Bromley
 
Using other dns myself as well looks like a quiet night for all but NTL

Maggy 25-11-2003 21:27

Re: MERGED - Connection problems in Bromley
 
Interesting!I can't use BB at all.I can't use NTL payg Dial-up but I can connect using Zoom payg dial-up.

i can't afford to be on long though.now to see if i have any access to webmail as that won't download either.

incog.type faster girl,type faster.time is money tonight.

th'engineer 25-11-2003 21:29

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Incognitas
Interesting!I can't use BB at all.I can't use NTL payg Dial-up but I can connect using Zoom payg dial-up.

i can't afford to be on long though.now to see if i have any access to webmail as that won't download either.

incog.type faster girl,type faster.time is money tonight.

change your dns settings to that of zoom and connect on BB

Tightscot 25-11-2003 21:30

Re: MERGED - Connection problems in Bromley
 
i use win 98se, should i add those dns addresses into network neighbourhood, tcp/ip settings? also can anyone give me an IP of a decent Proxy server.....

DrAwesome 25-11-2003 21:30

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Incognitas
Interesting!I can't use BB at all.I can't use NTL payg Dial-up but I can connect using Zoom payg dial-up.

i can't afford to be on long though.now to see if i have any access to webmail as that won't download either.

incog.type faster girl,type faster.time is money tonight.

dunno if anyone has read this but here goes....

DNS - affecting all internet packages
Due to a major server outage, ntl:home internet customers on all packages may currently be experiencing problems with ALL internet access, including web browsing, email, ftp and newsgroups.

Our engineers are currently investigating and hope to resolve this issue as soon as possible.

Please accept our apologies for any inconvenience caused.


Please note that due to the nature of this outage our technical support lines are much busier than normal, resulting in long wait times on all lines. If you suspect this issue affects you, please check this page or the ntlworld server status line on 0800 052 4315 for updates

downquark1 25-11-2003 21:36

Re: MERGED - Connection problems in Bromley
 
Question: Do DNS caches store failed or 'empty' lookups?

handyman 25-11-2003 21:36

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by th'engineer
Using other dns myself as well looks like a quiet night for all but NTL

nope freeserve pooched also. So are othe companies we are hearing :(

so if tat-14 has gone down we in trouble then.

not just US traffic according to this link

TAT-14 is the highest capacity undersea cable in Concert's current arsenal, which includes ownership in 115 systems totaling more than 300,000 miles globally. At 640 Gbit/s protected capacity (1.3 Tbit/s total capacity), the Transatlantic Cable 14 network is more than twice as fast as its TAT-12-13 predecessor. :eek:

The project interconnects US stations in Manasquan and Tuckerton, NJ with those in Denmark, Germany, Netherlands, France and the United Kingdom. These stations are connected by 15,000 kilometers of cable with four fiber pairs. "It has the capability to transmit the content of a hundred PC hard drives each second and the content of more than 24 DVD disks every second," says Sheel Manchanda, director of international cable management. now i want that diverting to my house, you think they would :)

ntl customer 25-11-2003 21:49

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Neil
My nice new shiny Pipex connection is working fine.....:D

My Pipex connection has been stuffed for about 3 hours this evening because of the internal routing problems coupled with the defect in the TAT-14 transatlantic undersea cable.

Although there are no crappy proxies to deal with, the DNS has been up the spout for a number of hours now, although it has been fixed now. The email works and has been reliable, which is the exact of what ntl's email has been.

However there has to be a sting in the tail - and that has been the random disconnections which are being addressed with the support people.

MetaWraith 25-11-2003 21:49

Re: MERGED - Connection problems in Bromley
 
2 Attachment(s)
Quote:

Originally Posted by downquark1
Question: Do DNS caches store failed or 'empty' lookups?

XP certainly does, but there's a registry fix to stop it from doing that

Maggy 25-11-2003 21:54

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by th'engineer
change your dns settings to that of zoom and connect on BB

errr complete :dunce: here.how do i do that?

incog.

Leedsman 25-11-2003 21:55

Re: MERGED - Connection problems in Bromley
 
I can connect to the Internet but cannot send email, browse or use MSN Messenger using NTL. Thank goodness I have beeb.net as a back up ISP. NTL is so crap these days.

MetaWraith 25-11-2003 21:56

Re: MERGED - Connection problems in Bromley
 
okay, due to numerous requests, here's a currently working proxy 217.40.26.177:8000

downquark1 25-11-2003 21:57

Re: MERGED - Connection problems in Bromley
 
Incog:
http://www.webattack.com/dns_setupxp.html

Set as
195.40.1.250
195.40.0.250

Maggy 25-11-2003 22:12

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by downquark1
Incog:
http://www.webattack.com/dns_setupxp.html

Set as
195.40.1.250
195.40.0.250

damn it bl**dy microsoft ME.

was just replying to downquark and the stuffing IE discoverd an error and had to close down IE.Bluddy hell everything is going on strike. :afire: :banghead:

B*gger it! I can''t be fecking bothered.I'm off to read a book which will be a bluddy sight more constructive.

Incog. :grind:

DrAwesome 25-11-2003 22:18

Re: MERGED - Connection problems in Bromley
 
If your using I.E
launch your browser
goto
Tools/internet options/connections/lan settings/
check/tick proxy server and enter alternative addr & port
click ok and close your browser and then launch it again.

or without launching I.E

click on Start button
goto my computer/control panel/internet options/connections/lan settings/check/tick proxy server and enter alternative addr & port
then launch you I.E browser

zaax 25-11-2003 22:20

Re: MERGED - Connection problems in Bromley
 
what I find is weird is that I can pick up usenet from News.CIS.DFN.DE (& others)which must mean that a dns servers is used to translate the name. but no surfing via ntl.


Tue, 25 Nov 2003 22:38:02 News connection to News.CIS.DFN.DE closed - filing continues
Tue, 25 Nov 2003 22:38:03 News from News.CIS.DFN.DE completed, 64 articles fetched, 0 posted

darkone338 25-11-2003 22:26

Re: MERGED - Connection problems in Bromley
 
Sorry if I'm repeating anyone, but my connection speed is somewhat slower than normal ;) so Ive not read all 6 previous pages.....

This appears to be quite a widespread problem. A good proportion of Europe is unable to traverse CERTAIN routes to the USA due to what appears to be a problem with the PoP (Point of Presence) at Telehouse UK.

A trace to the UK from new york ends at the last hop before the transatlantic crossing....

traceroute to xxxx.ntl.com (xxx.xxx.xxx.xxx), 64 hops max, 44 byte packets
1 xxx.xxx.nyc.lomag.net (xxx.xxx.xxx.xxx) 17.223 ms 19.096 ms 19.373 ms
2 282.ge2-0.er1a.lga1.us.mfnx.net (64.124.183.138) 19.503 ms 17.954 ms 19.759 ms
3 so-4-1-0.cr2.lga1.us.above.net (216.200.127.197) 19.306 ms 19.071 ms 19.572 ms
4 pos1-0.pr1.lga1.us.above.net (208.184.233.218) 19.672 ms 11.157 ms 19.770 ms
5 so-1-2.core1.NewYork1.Level3.net (209.244.160.157) 17.547 ms 10.403 ms 19.803 ms
6 ae-0-55.bbr1.NewYork1.Level3.net (64.159.17.129) 18.840 ms 11.012 ms 19.706 ms
7 * * *

A trace back to the USA dies at the last hop before NTL join the same transatlantic route....

4 9 ms 9 ms 9 ms gfd-t2core-b-ge-wan61.inet.ntl.com [62.254.207.1
65]
5 12 ms 10 ms 9 ms gfd-bb-b-so-300-0.inet.ntl.com [62.253.185.29]
6 9 ms 9 ms 11 ms gfd-bb-a-ae0-0.inet.ntl.com [213.105.172.5]
7 * * *

Routes to European sites should be unaffected tho, some that claim to be European sites, but are physically located in the USA, may appear to be offline...

I have a few friends in Greece and Germany who are also unable to connect to the sites and services that I'm unable to connect to. I also cannot connect from my either of my 2 office sites (both on different ISPs to me and each other)

As its not directly an NTL issue, I guess we'll have to sit tight and wait..... :(

MetaWraith 25-11-2003 22:36

Re: MERGED - Connection problems in Bromley
 
myIE2 free download from www.myIE2.com has this nice feature whereby you can set a whole list of proxys and choose between them at a mouse click and not need to close and reopen the browser.

Shaun 25-11-2003 23:13

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by Caspar
Nice1 downquark1, worked me in Warrington :tu: :)

Even when I set DNS IP's I still can't get anything, not even MSN messenger, and that was fine last time this happened.

I'm on AOL dial up at the moment, yuck. :afire:

edit- There's 20 guests and 2 member reading this thread, now thats just weird :eek:

darkone338 25-11-2003 23:25

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by dellwear
Even when I set DNS IP's I still can't get anything, not even MSN messenger, and that was fine last time this happened.

I'm on AOL dial up at the moment, yuck. :afire:

edit- There's 20 guests and 2 member reading this thread, now thats just weird :eek:

As its not directly a DNS problem, its not suprising it still doesn't work..
The server can probably look up the ip address fine, but if you cannot connect to the actual MSN (or whatever service youre trying) because the route has failed, then it still wont connect.

The way to get around this is A) have a DNS server set, thats physically located somewhere thats not affected by this outage (ie a US DNS Server) and B) a proxy server that supports Socks4 or 5 so as you can force all of your applications to use a proxy. Most of the proxies discussed here are just web proxys, so surfing webpages might work, but other apps might still fail...

zaax 25-11-2003 23:37

Re: MERGED - Connection problems in Bromley
 
it's all now working. So over to the Huntley case at http://www.nthellworld.co.uk/forum/s...6871#post86871

chris D 25-11-2003 23:41

Re: MERGED - Connection problems in Bromley
 
Cheers for the dns addy's downquark ..... took a while to work out how to change it in Win M.E., but browsing back to normal with the dns settings changed- if anything my browsing speed has increased to what it normally is. Just shows how k*ackered NTL's set up really is :(
At least NTL turned off the transparent cache round 'ere in Warwickshire, the same as in the Manchester area.... think that may be the reason its working for some and not for others.

Nikko 25-11-2003 23:59

Re: MERGED - Connection problems in Bromley
 
BB is back up and working again here - thanks to those working away behind the scenes, dial-up was just beginning to annoy me

snuffs99 26-11-2003 00:06

Re: MERGED - Connection problems in Bromley
 
HELLO, About fecking time. :mad:

I av tried new proxy setting and DNS settings and i still haven't got online until now, its me own fault i took my old modem out and gave it to me old man until he got a new one not thinking i may blo*dy need it. I have been off-line since i got in from work at 2pm and with only a few proxy and DNS settings stored in Notepad i have been beggered.

Tech line HA thats a joke
server status line HA thats a joke
All i wanted to know was if it was NTL or me. Obviously it was NTL

I have tried so hard to get onto this site to see what ideas you lot had come up with but i couldn't.

Anyways i is here how and i now have a lot more DNS and Proxy settings just in case.:grind:

handyman 26-11-2003 00:07

Re: MERGED - Connection problems in Bromley
 
back up at slightly slower speed, but back on never the less

edit: correction back at full speed

Bifta 26-11-2003 00:07

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by ntl customer
My Pipex connection has been stuffed for about 3 hours this evening because of the internal routing problems coupled with the defect in the TAT-14 transatlantic undersea cable.

Although there are no crappy proxies to deal with, the DNS has been up the spout for a number of hours now, although it has been fixed now. The email works and has been reliable, which is the exact of what ntl's email has been.

However there has to be a sting in the tail - and that has been the random disconnections which are being addressed with the support people.

Exactly the same problem here ... roll on the regular Sunday night outage!

handyman 26-11-2003 00:19

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by snuffs99
HELLO, About fecking time. :mad:

I av tried new proxy setting and DNS settings and i still haven't got online until now, its me own fault i took my old modem out and gave it to me old man until he got a new one not thinking i may blo*dy need it. I have been off-line since i got in from work at 2pm and with only a few proxy and DNS settings stored in Notepad i have been beggered.

Tech line HA thats a joke
server status line HA thats a joke
All i wanted to know was if it was NTL or me. Obviously it was NTL

I have tried so hard to get onto this site to see what ideas you lot had come up with but i couldn't.

Anyways i is here how and i now have a lot more DNS and Proxy settings just in case.:grind:

sorry to say but its been a 'non ntl' problem i'm afraid, i'm a manager at freeserve and the tat-14 d6wn t50e has affected us big time also

nate 26-11-2003 00:22

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by handyman
sorry to say but its been a 'non ntl' problem i'm afraid, i'm a manager at freeserve and the tat-14 d6wn t50e has affected us big time also

Yep guys, I hate to break it to you, but this was not ntl's fault.
BTopenworld had exactly the same problem.
It was the TAT14.

kronas 26-11-2003 00:25

Re: MERGED - Connection problems in Bromley
 
phew!!! mines been out of action since i came in at 5 pm everything would not work just got online about 10-15 mins ago thanks to some detective work by me :p

kronas 26-11-2003 00:28

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by handyman
sorry to say but its been a 'non ntl' problem i'm afraid, i'm a manager at freeserve and the tat-14 d6wn t50e has affected us big time also


whats tat-14 d6wn t50e :confused:

snuffs99 26-11-2003 00:38

Re: MERGED - Connection problems in Bromley
 
Quote:

Originally Posted by handyman
sorry to say but its been a 'non ntl' problem i'm afraid, i'm a manager at freeserve and the tat-14 d6wn t50e has affected us big time also

In that case i say sos to NTL and up yours to freeserve. :)

Paul 26-11-2003 00:42

Re: MERGED - Connection problems in Bromley
 
I think that's ment to be TAT14 down time. It's a major internet traffic link that has failed tonight.

Coupled with some internal NTL routing issues in the last hour - I have kept losing my links out of the NTL network (apparently dying between gfd & bre which I assume is Guildford & Brentford ?).


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