NTL Speeds and Throttling
 

Hi,

I have noticed since the weekend my internet experience is alot slower and any downloads aren't nearing anywhere what they use to.

I ahve the 2mb line and when I go to speakeasy to do a speed test it does register around 1.9mb.

Anyone else having similar problems?

Re: NTL Speeds and Throttling
 

Nope. Click the Speed Test in the NavBar at the top of the forums and paste your results here

Re: NTL Speeds and Throttling
 

Mine seems about right.

1st 512K took 4407 ms = 116.2 KB/sec, approx 957 Kbps, 0.93 Mbps
2nd 512K took 6379 ms = 80.3 KB/sec, approx 662 Kbps, 0.65 Mbps
3rd 512K took 4286 ms = 119.5 KB/sec, approx 985 Kbps, 0.96 Mbps
4th 512K took 6119 ms = 83.7 KB/sec, approx 690 Kbps, 0.67 Mbps

Overall Average Speed = approx 824 Kbps, 0.8 Mbps

1 Mb/s connection.

Re: NTL Speeds and Throttling
 

Fri, 10 Mar 2006 21:57:58 GMT

1st 512K took 2453 ms = 208.7 KB/sec, approx 1720 Kbps, 1.68 Mbps
2nd 512K took 1594 ms = 321.2 KB/sec, approx 2647 Kbps, 2.58 Mbps
3rd 512K took 1843 ms = 277.8 KB/sec, approx 2289 Kbps, 2.24 Mbps
4th 512K took 1829 ms = 279.9 KB/sec, approx 2306 Kbps, 2.25 Mbps

Overall Average Speed = approx 2241 Kbps, 2.19 Mbps

now you know why I kept my profile to 2meg.

Re: NTL Speeds and Throttling
 

Re: NTL Speeds and Throttling
 

shaping diagnosis friday 10 march - all tests are single threaded conducted on a almost idle connection only irc and msn using traffic.

11.10 pm

ntlworld.com speedtest http 525kB/sec
100mbit .de ftp server telia hosted 290kB/sec
10mbit .nl ftp server layeredtech hosted non standard ftp port 170kB/sec
10mbit .uk ftp server leased line 1:1 non standard ftp port 443kB/sec
100mbit .us ftp server steadfast hosted non standard ftp port 163kB/sec

11.45pm

ntlworld.com speedtest http 456kB/sec
100mbit .de ftp server telia hosted 242kB/sec
10mbit .nl ftp server layeredtech hosted non standard ftp port 292kB/sec
10mbit .uk ftp server leased line 1:1 non standard ftp port 250kB/sec
100mbit .us ftp server steadfast hosted non standard ftp port 133kB/sec

12.15am

ntlworld.com speedtest http 436kB/sec
100mbit .de ftp server telia hosted 469kB/sec
10mbit .nl ftp server layeredtech hosted non standard ftp port 423kB/sec
10mbit .uk ftp server leased line 1:1 non standard ftp port 430kB/sec
100mbit .us ftp server steadfast hosted non standard ftp port 135kB/sec

notes the .nl 10mbit server is under load I only checked on the last test but was pushing 700kB out so when I got my 400 it would have been maxed.
the .uk server was only pushing 1mbit so max possible was 9mbit
both 100mbit servers were capable of a 10mbit xfer.
steadfast is over my much loved level3 and is nearly always poor to my connection.
the telia and .nl were both obviously faster at 12.15 and my shaping suspicions have been for .eu traffic to manage peering saturation.

Re: NTL Speeds and Throttling
 

Interesting results.

Well thankfully i will not have to suffer this much longer, I am now waiting for my BT line to be activated and then i can see if BE are ready in my exchange. upto 24 meg unlimited at £24.99 beats upto 2 meg unlimited at £24.99. "i expect to get about 11 to 14 meg on the connection as i am 2.3 km from the exchange". 10 meg 75gig for £34.00 just does not cut the mustard.

Re: NTL Speeds and Throttling
 

do these speed results prove traffic shaping is happening?

Re: NTL Speeds and Throttling
 

No.

Re: NTL Speeds and Throttling
 

Dunno about throttling, but here in south Manchester we've also been experiencing slow access for at least a week - vv slow on Tuesday night - sites taking long time to respond or giving timeout errors (including cable forum ..).

Speed tests are all showing either 1.9 Mb or >2Mb on a 2Mb line so presumably no real problems once a connection is made.

Is this a network problem or a contention issue?

Cheers,

Pete

Re: NTL Speeds and Throttling
 

Sat, 11 Mar 2006 10:57:56 UTC

1st 512K took 609 ms = 840.7 KB/sec, approx 6927 Kbps, 6.76 Mbps
2nd 512K took 609 ms = 840.7 KB/sec, approx 6927 Kbps, 6.76 Mbps
3rd 512K took 485 ms = 1055.7 KB/sec, approx 8699 Kbps, 8.5 Mbps
4th 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps

Overall Average Speed = approx 8052 Kbps, 7.86 Mbps

Looks pretty acceptable to me. As long as it's >5Mbps then it's probably worth the extra tenner a month. Not sure though...

Re: NTL Speeds and Throttling
 

tuesday night's problems were down to a denial of service attack on the NTL servers.

Re: NTL Speeds and Throttling
 

Ive had enough of south manchester ntl, someone wants throttling thats for sure.

Re: NTL Speeds and Throttling
 

To be honest i dont care anymore i am changing provider. I myself find it unacceptable to see my speeds drop dramaticaly between 6pm and midnight. Even my 2 meg is slowing down now. :mad: If its not traffic shaping then its contention both are just as bad.

Maybe they should use some of the extra money they will now be extracting on there customer service phones lines to buy some more equiptment. Its ok those of you that jump stright in and say my connection is this good, Might it be there are not that many users on your UBR. Come to my area and see if you get the same speeds. I have just about had enough of paying for a service that is in my area going down the pan fast.

Re: NTL Speeds and Throttling
 

Bill, I'm not sure if you're on Warrington or Stockton Heath but there's plenty of info over at SamKnows:

http://samknows.com/broadband/exchange.php?ecode=LVWAR
http://samknows.com/broadband/exchange.php?ecode=LVSTK

Re: NTL Speeds and Throttling
 

I'm getting fed up to... why should i pay for the 10mb when i cant even get over 3mb download?? heres the speed test.... speaks for its self... this is the quickest its been all week!:mad:

at, 11 Mar 2006 11:38:20 GMT

1st 512K took 16484 ms = 31.1 KB/sec, approx 256 Kbps, 0.25 Mbps
2nd 512K took 19672 ms = 26 KB/sec, approx 214 Kbps, 0.21 Mbps
3rd 512K took 13375 ms = 38.3 KB/sec, approx 316 Kbps, 0.31 Mbps
4th 512K took 8375 ms = 61.1 KB/sec, approx 503 Kbps, 0.49 Mbps

Overall Average Speed = approx 322 Kbps, 0.32 Mbps

Re: NTL Speeds and Throttling
 

I come under Warrington Not Stockton Heath

Dam

Local loop unbundling presence
Be: RFS date set: 31/08/2006
Bulldog: Enabled
Easynet: Enabled
HomeChoice: Not available
Node4: Not available
Edge Telecom: Not available
Wanadoo: Not available
Zen Internet: Not available

Will have to wait a while for BE. They are the only supplier of ADSL i will trust at the moment. Have seen there kit in the aston exchange :drool:

Re: NTL Speeds and Throttling
 

Well i've already changed isp, and the ntl staff did'nt try to push me into staying.
They offered to send out another engineer, but reading on here it seems to something more. :(

Re: NTL Speeds and Throttling
 

We should pay 'upto' £24.99 and 'upto' £34.99 depending on how we feel the speed has been throughout the month... that would get them quickly trying to find a resolution.

Re: NTL Speeds and Throttling
 

Chrysalis, if quadplay says there is no throttling I don't see why you should doubt him.

From your results, I'd like to know how you diagnose it from local congestion, congestion across to the destination and throttling.

Second result ^ First had a 6xxx and 8xxx result so I discredited it ;)

---------- Post added at 14:23 ---------- Previous post was at 14:20 ----------

Sat, 11 Mar 2006 14:23:04 UTC

1st 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
4th 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps

Overall Average Speed = approx 9650 Kbps, 9.42 Mbps

Re: NTL Speeds and Throttling
 

I discredited the part where he claimed there wasn't the capability, this is untrue.

Re: NTL Speeds and Throttling
 

Can you discredit whether they are throttling or not?

I'll have to eat my hat if you do :)

Re: NTL Speeds and Throttling
 

on the speed test im still getting 0.5mbps

Re: NTL Speeds and Throttling
 

Well maybe Quadplay can shed some light as to why this is happening?
I thought my connection was just bad because it is. NTL can fit modems till the end of time, and send out engineers to look at signal strength, and still its hopeless.
Either they dont know how to fix it, or they cant? Its a shame they never admit there's ever a real problem when its obvious on here, there is. :(

Re: NTL Speeds and Throttling
 

Funny, I think i have got someones back up

I have just received a phone call on my mobile from someone who knows me well and works for NTL. Seems the reason my area is so bad is that my UBR is due a reseg and move to a new UBR in the headend ?. He told me that they are NOT traffic shaping in my area or in any other area "the jury is out on that one for reasons i will keep to my self at the moment". He has told me my area will be sorted shortly. So i will give them till the end of March if no improvement by then that's it there will be fireworks :LOL:. I will still be activating the BT line just in case.

Re: NTL Speeds and Throttling
 

There is a lot of reseg work going on all the time at the moment and new UBR's been added to area's, but it does take time to do all area's. I think it just depends on how patient you are. (i'm not patient by the way!)

Re: NTL Speeds and Throttling
 

Just so you see what a 2 meg is like in my area at this moment in time.


Sat, 11 Mar 2006 18:36:36 GMT
1st 128K took 796 ms = 164663 Bytes/sec = approx 1370 kbits/sec
2nd 128K took 1094 ms = 119810 Bytes/sec = approx 997 kbits/sec
3rd 128K took 922 ms = 142161 Bytes/sec = approx 1183 kbits/sec
4th 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec


:(

Re: NTL Speeds and Throttling
 

Bill your getting speeds than me, but at least you got a reply, or at least an explanation from somebody.
Just coincidence my second contract with ntl finished on the 1st of march. ;)

Re: NTL Speeds and Throttling
 

I think it was because of a email i sent the other day to someone who would know if they are shaping ?.

BTW

Hows this now

Sat, 11 Mar 2006 19:28:38 GMT
1st 128K took 2797 ms = 46862 Bytes/sec = approx 390 kbits/sec
2nd 128K took 1656 ms = 79150 Bytes/sec = approx 659 kbits/sec
3rd 128K took 1985 ms = 66031 Bytes/sec = approx 549 kbits/sec
4th 128K took 7375 ms = 17772 Bytes/sec = approx 148 kbits/sec


To repeat this test from the source server click here.

Sat, 11 Mar 2006 20:10:52 GMT
1st 128K took 969 ms = 135265 Bytes/sec = approx 1125 kbits/sec
2nd 128K took 984 ms = 133203 Bytes/sec = approx 1108 kbits/sec
3rd 128K took 922 ms = 142161 Bytes/sec = approx 1183 kbits/sec
4th 128K took 907 ms = 144512 Bytes/sec = approx 1202 kbits/sec

it will improve come midnight

Re: NTL Speeds and Throttling
 

yeah they dont prove anything, too many factors involved. Also the fact my ubr is poor anyway makes it even harder to diagnose since general contention is causing slow speeds anyway.

---------- Post added at 02:03 ---------- Previous post was at 02:01 ----------

I would be patient if one was scheduled but when you get told the ubr isnt warranted an upgrade and its bursting at the seams it changes things.

---------- Post added at 02:10 ---------- Previous post was at 02:03 ----------

some points to give to you.

they lied about the capability been in place, so this to me discredits anything else they say. If I worked for ntl and had to stick to a NDA to the company that puts food on my table I would do the same thing.

their is static routing in place over ntl's network for different area's and it is also clear different ubr's are seeing vastly different performance, so given this I would suggest it is possible on heavily utilised routes and ubr's shaping might be used whilst on clean routes traffic is been allowed to flow freely, it is also clever if they do this since if one guy proves his conenction is great all day long ntl cant be shaping at all right?

Of course its entirely possible there is no shaping.

Re: NTL Speeds and Throttling
 

Ah, more conspiracies, some people just love them. You seem to spend so much time doing tests and worrying about traffic shaping, routing, peering, ubr's etc, I often wonder if you ever have time to actually browse the net :erm: and yet still you are with ntl - I think it's all a conspiracy and that you are really an agent of a secret group of ADSL providers, sworn to cause ripples in the very fabric of space/time (and ntl's network). :disturbd:

Re: NTL Speeds and Throttling
 

its me using the net or failing to that causes this. I didnt think to myself one day right I am going to start running tests its as a result of things simply not working as they should and I am not the only one paul with concerns. It is easy to criticise others when your service runs fine.

I should have moved house by now and I would have possibly left ntl but I haven't and I am stuck with them for the time been so I will push for a proper service.

The test I did for bill more then me since he downgraded he couldnt run it, my main concern is my ubr and getting that sorted out before worrying about shaping.

Re: NTL Speeds and Throttling
 

So is this a conspiracy and further more should i walk away with my tail between my legs and do nothing about it.


Sun, 12 Mar 2006 07:15:53 GMT
1st 128K took 797 ms = 164457 Bytes/sec = approx 1368 kbits/sec
2nd 128K took 812 ms = 161419 Bytes/sec = approx 1343 kbits/sec
3rd 128K took 1891 ms = 69314 Bytes/sec = approx 577 kbits/sec
4th 128K took 1703 ms = 76965 Bytes/sec = approx 640 kbits/sec

That is supposed to be 2 meg now look at the time on a Sunday morning.

Re: NTL Speeds and Throttling
 

bill damn thats bad, when I downgraded to 2meg it was poor but not at 7am

Sun, 12 Mar 2006 07:43:30 GMT

1st 512K took 891 ms = 574.6 KB/sec, approx 4735 Kbps, 4.62 Mbps
2nd 512K took 531 ms = 964.2 KB/sec, approx 7945 Kbps, 7.76 Mbps
3rd 512K took 406 ms = 1261.1 KB/sec, approx 10391 Kbps, 10.15 Mbps
4th 512K took 484 ms = 1057.9 KB/sec, approx 8717 Kbps, 8.51 Mbps

Overall Average Speed = approx 7947 Kbps, 7.76 Mbps

here at 7am my ubr can almost push 8mbit O_o

Re: NTL Speeds and Throttling
 

Mine just a few mins ago

Sun, 12 Mar 2006 08:03:39 UTC

1st 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
2nd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
3rd 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
4th 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps

Overall Average Speed = approx 9650 Kbps, 9.42 Mbps


It is obviously local to you Bill, apart from the probs on Tuesday my results very rarely differ from this.

Just checked on ADSLguide:

Downstream 8752 Kbps (1,094.0 KB/sec) 9452 Kbps (inc. overheads)
Upstream 491 Kbps (61.4 KB/sec) 530 Kbps (inc. overheads)

exactly the same result.

Re: NTL Speeds and Throttling
 

:(

Sun, 12 Mar 2006 08:54:00 GMT
1st 128K took 968 ms = 135405 Bytes/sec = approx 1127 kbits/sec
2nd 128K took 1250 ms = 104858 Bytes/sec = approx 872 kbits/sec
3rd 128K took 1250 ms = 104858 Bytes/sec = approx 872 kbits/sec
4th 128K took 860 ms = 152409 Bytes/sec = approx 1268 kbits/sec

Oh well will have to let the Network guys know tomorrow its got worse.

---------- Post added at 09:18 ---------- Previous post was at 08:56 ----------

Now that i would except if it was at any time of the day.

I know they say upto but less than 1 meg on a Sunday morning on what is a 2 meg connection sucks. This has got to be a contention issue, There is no way shaping would do this.

Re: NTL Speeds and Throttling
 

Well i am "with" [if you ever really want to be associated with an incompetent badly structured firm in any sense] until the cancellation takes place in april.
Browsing is not great, and i think theres enough rips and tears in ntl's fabric to keep them busy for a while to come. I now have engineers ringing me to see if they can come out to do anything. Shame they didnt ring within the 48hrs they said, not 4 days later. Apart from that i dont think there's anything they could do from here. :mad:

Re: NTL Speeds and Throttling
 

Sun, 12 Mar 2006 10:36:26 UTC
1st 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
2nd 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
3rd 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec
4th 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec

I'm on 1meg and whenever I do a speed test get roughly 1meg as the result so if they're traffic shapping it must be selective arears or you're confusing over loaded ubrs etc with shaping?

Re: NTL Speeds and Throttling
 

Yep thats what i said in my last post above

:) I will be making some phone calls tomorrow

However its better at the moment

Sun, 12 Mar 2006 10:58:02 GMT

1st 512K took 2250 ms = 227.6 KB/sec, approx 1875 Kbps, 1.83 Mbps
2nd 512K took 2296 ms = 223 KB/sec, approx 1838 Kbps, 1.79 Mbps
3rd 512K took 2219 ms = 230.7 KB/sec, approx 1901 Kbps, 1.86 Mbps
4th 512K took 2438 ms = 210 KB/sec, approx 1730 Kbps, 1.69 Mbps

Overall Average Speed = approx 1836 Kbps, 1.79 Mbps



To repeat this test from the source server click here.

Re: NTL Speeds and Throttling
 

1MBPS is not so hot:

Sun, 12 Mar 2006 11:46:57 GMT

1st 512K took 12680 ms = 40.4 KB/sec, approx 333 Kbps, 0.33 Mbps
2nd 512K took 11920 ms = 43 KB/sec, approx 354 Kbps, 0.35 Mbps
3rd 512K took 9120 ms = 56.1 KB/sec, approx 462 Kbps, 0.45 Mbps
4th 512K took 8900 ms = 57.5 KB/sec, approx 474 Kbps, 0.46 Mbps

Overall Average Speed = approx 406 Kbps, 0.4 Mbps

Re: NTL Speeds and Throttling
 

I am off the same UBR as you

Sun, 12 Mar 2006 12:13:06 GMT
1st 128K took 1156 ms = 113384 Bytes/sec = approx 943 kbits/sec
2nd 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec
3rd 128K took 625 ms = 209715 Bytes/sec = approx 1745 kbits/sec
4th 128K took 2141 ms = 61220 Bytes/sec = approx 509 kbits/sec

Re: NTL Speeds and Throttling
 

looks like it's your UBR then mate as you're both on the same one and getting crap speeds. when you say you're making calls tomorrow - good luck with the Indian call centre! best get those calls in now before it's 10p a min to tell them your connection is nowhere near what you're paying for!

---------- Post added at 14:31 ---------- Previous post was at 14:31 ----------

that in my opinion is a **** take performance wise.

Re: NTL Speeds and Throttling
 

:LOL:

I have other numbers i can ring ;).

Re: NTL Speeds and Throttling
 

A couple of hours on the phone at least then, make sure you can still see the tv, and have coffee and sandwiches ready. Even if you get one of the better guys, you know the drill, get ready to remove any web protection you have, and then be ready to doubt the builder of your pc, along with your ability to switch it on and use it. :(

Re: NTL Speeds and Throttling
 

On 512 KBPS ADSL from Eclipse/BT at 'work':

Sun, 12 Mar 2006 15:38:14 UTC

1st 512K took 9280 ms = 55.2 KB/sec, approx 455 Kbps, 0.44 Mbps
2nd 512K took 7300 ms = 70.1 KB/sec, approx 578 Kbps, 0.56 Mbps
3rd 512K took 8460 ms = 60.5 KB/sec, approx 499 Kbps, 0.49 Mbps
4th 512K took 6480 ms = 79 KB/sec, approx 651 Kbps, 0.64 Mbps

Overall Average Speed = approx 546 Kbps, 0.53 Mbps

http://www.eclipse.net.uk/index.cfm?id=flexbusiness500

Re: NTL Speeds and Throttling
 

I think you might want to take a short break Paul the last couple of posts of yours I've read have been giving members grief.

Re: NTL Speeds and Throttling
 

speed test results here dont suggest any problems:-

Sun, 12 Mar 2006 21:36:31 UTC

1st 512K took 4366 ms = 117.3 KB/sec, approx 967 Kbps, 0.94 Mbps
2nd 512K took 4406 ms = 116.2 KB/sec, approx 957 Kbps, 0.93 Mbps
3rd 512K took 4477 ms = 114.4 KB/sec, approx 943 Kbps, 0.92 Mbps
4th 512K took 4216 ms = 121.4 KB/sec, approx 1000 Kbps, 0.98 Mbps

Overall Average Speed = approx 967 Kbps, 0.94 Mbps

Re: NTL Speeds and Throttling
 

1 Mbps gis going from bad to worse here:

Sun, 12 Mar 2006 19:07:59 GMT

1st 512K took 12960 ms = 39.5 KB/sec, approx 325 Kbps, 0.32 Mbps
2nd 512K took 18020 ms = 28.4 KB/sec, approx 234 Kbps, 0.23 Mbps
3rd 512K took 11530 ms = 44.4 KB/sec, approx 366 Kbps, 0.36 Mbps
4th 512K took 9180 ms = 55.8 KB/sec, approx 460 Kbps, 0.45 Mbps

Overall Average Speed = approx 346 Kbps, 0.34 Mbps

Sun, 12 Mar 2006 22:06:31 GMT

1st 512K took 16040 ms = 31.9 KB/sec, approx 263 Kbps, 0.26 Mbps
2nd 512K took 10990 ms = 46.6 KB/sec, approx 384 Kbps, 0.38 Mbps
3rd 512K took 14940 ms = 34.3 KB/sec, approx 283 Kbps, 0.28 Mbps
4th 512K took 13340 ms = 38.4 KB/sec, approx 316 Kbps, 0.31 Mbps

Overall Average Speed = approx 312 Kbps, 0.31 Mbps

Re: NTL Speeds and Throttling
 

Altis

Will kick up a stink in the morning.

Sun, 12 Mar 2006 22:46:05 GMT
1st 128K took 1157 ms = 113286 Bytes/sec = approx 943 kbits/sec
2nd 128K took 1937 ms = 67668 Bytes/sec = approx 563 kbits/sec
3rd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
4th 128K took 2578 ms = 50843 Bytes/sec = approx 423 kbits/sec


To repeat this test from the source server click here.

This is 2 meg at the moment m8

Re: NTL Speeds and Throttling
 

perhaps there's a high level of people in your area running on 10meg and running their connections at 100% using peer to peer and the like.

Re: NTL Speeds and Throttling
 

w00t

Re: NTL Speeds and Throttling
 

its contention alright that we know for sure, the shaping thing is a side issue I think and may not even be happening.

My 8meg was good compared to what you guys were pasting but bear in mind 3am to 8am is the pinnacle of performance here so if 8meg is the pinnacle it doesnt bode well and yes as you may guess if only I got 8meg all day but I dont.

Re: NTL Speeds and Throttling
 

One of the area's close to me used to be one of the heaviest usage area's for the North West :LOL:.

Monday morning at 06.42


Mon, 13 Mar 2006 06:41:34 GMT
1st 128K took 922 ms = 142161 Bytes/sec = approx 1183 kbits/sec
2nd 128K took 1391 ms = 94229 Bytes/sec = approx 784 kbits/sec
3rd 128K took 953 ms = 137536 Bytes/sec = approx 1144 kbits/sec
4th 128K took 3140 ms = 41743 Bytes/sec = approx 347 kbits/sec

Re: NTL Speeds and Throttling
 

The guy i spent all night talking to from tech support told me there was almost no traffic at the time he tested my connection.
Funny thing is, if you start a demo download of Halo from the microsoft site, [the techs idea] it starts off great, then starts dwindling down to nothing, and no matter what you try from anywhere it does the same thing, or its just slow from the start. :(

Re: NTL Speeds and Throttling
 

Having just spent time on the phone to Tech support "India" this is the shortened version of the conversation.



TS. Its your router sir.
ME. I have no router connected at the moment.
TS. Its spyware on your pc.
ME. I am running a fresh install of Linux.
TS. Sorry sir we do not support Linux, thank you for phoning technical support goodbye.

"he did not give me the chance to change to my windows machine."

Reason i phoned tech support is i need the info on my account if i have to go forward with this.


:mad: and to think you now have to pay for that.

Thankfully a good friend of mine is checking this out for me at the moment.

Re: NTL Speeds and Throttling
 

Indian tech support - perhaps their version of traffic is different to ours! next time he tells you there's almost no traffic ask to clarify if he's refering to your NTL connection or your local roads!

Re: NTL Speeds and Throttling
 

Its a shame they have to come out with this made up mumbo jumbo, "its your router\spyware\firewall\ etc etc", who teaches them to fob off paying customers in this way?
If it was'nt £35pm it would almost be funny, but my sense of humour has expired.

Re: NTL Speeds and Throttling
 

it should be interesting to see how Bill gets on today re what his contacts have to say. hopefully he will get a date as to when his local ubr is going to get sorted.

Re: NTL Speeds and Throttling
 

I cannot go into detail at this time and might not be able to anyway, but the figures i have just been given for my UBR have shocked me :LOL:.

Re: NTL Speeds and Throttling
 

In a good or bad way??

Re: NTL Speeds and Throttling
 

so what's the problem? over population of your UBR in terms of users to the amount of bandwidth etc or a high number of users taking the pee by maxing out their connections?

Re: NTL Speeds and Throttling
 

Both :(

---------- Post added at 11:48 ---------- Previous post was at 11:47 ----------

Bad :(

Re: NTL Speeds and Throttling
 

I was told that was not my problem by tech support. [i asume they can tell]
and mines still sucks. At least the ntl phone calls have stopped, theres no point in engineers trying to visit me anymore. ;)

Re: NTL Speeds and Throttling
 

Do tell ;)

Re: NTL Speeds and Throttling
 

Ok

I have to wait till the end of the month. That is when my UBR is scheduled for upgrade. :(.

Mon, 13 Mar 2006 16:33:29 GMT
1st 128K took 1171 ms = 111932 Bytes/sec = approx 931 kbits/sec
2nd 128K took 1907 ms = 68732 Bytes/sec = approx 572 kbits/sec
3rd 128K took 1906 ms = 68768 Bytes/sec = approx 572 kbits/sec
4th 128K took 1625 ms = 80660 Bytes/sec = approx 671 kbits/sec


To repeat this test from the source server click here.

So will have to bite my lip and wait. My BT line goes active tomorrow so i can then move to BE in August when they go live here. That's unless NTL get there act together.

Can i just say that if it was not for the great staff that NTL have working for them who go out of there way to help and fix things i would have disconnected today. The help i got from certain Engineers and a Manager today is fantastic, If only the same could be said for the so called help i got from tech support in India this morning. I can only say that if that's the standard of help given out to people then i am saddened and shocked.

Re: NTL Speeds and Throttling
 

I think waiting a couple of weeks is a good result. Shame they want to **** customers off by having a call centre which is clearly not upto the job. If I have problems and need to ring this 10p service then I will be considering cancelling and going to ADSL over paying for them to tell me to reinstall windows etc. I've dealt with off shore call centres and they're all bloody useless. Cant tell a word they're saying and they are reading from scripts.

Re: NTL Speeds and Throttling
 

That mirrors my experience exactly, once you get higher in the chain things move along, but normal (Indian) tech support is useless for real problems, in fact its worse than useless because they make you do things that you already know are a waste of time.

I'm also currently investigating a BE account on our BT line, the plan is to run the 2 connections for a month or so and and see which one is best.

From the help I've recieved from some 'beings' today regarding routes and comparing speeds to the USA it seems that BE are way out in front.
Time will tell I guess.

Re: NTL Speeds and Throttling
 

Bill at least you have an upgrade scheduled, they are telling me my ubr doesnt warrant an upgrade which is absolute bull****.

here is a peak time test.

Mon, 13 Mar 2006 19:42:38 GMT

1st 512K took 2078 ms = 246.4 KB/sec, approx 2030 Kbps, 1.98 Mbps
2nd 512K took 2859 ms = 179.1 KB/sec, approx 1476 Kbps, 1.44 Mbps
3rd 512K took 2250 ms = 227.6 KB/sec, approx 1875 Kbps, 1.83 Mbps
4th 512K took 1750 ms = 292.6 KB/sec, approx 2411 Kbps, 2.35 Mbps

Overall Average Speed = approx 1948 Kbps, 1.9 Mbps

this is on 10meg, if I downgrade to 2meg it will be slower I wouldnt get 1.9meg on 2meg.

Re: NTL Speeds and Throttling
 

:LOL:

They have to do it first :) I have fingers and toes crossed

Re: NTL Speeds and Throttling
 

Ah ha! Someone else with a nice SLOW 10MB connection - I get about the same on my 10MB which I think is via Stockport but the strange thing is after 11pm ish it jumps to around 7MB DL - Do NTL need to do something to correct this and if so can we check schedules? All the engineers I've spoken to toe the company line of "up to 10MB - **** happens".

Squirrel

Re: NTL Speeds and Throttling
 

Indeed i gave up on NTL's 10 meg and went back to 2 meg as that was very stable untill last week, Now i am lucky to get 1 meg never mind 2. Hopefully that will be fixed at the end of the month.

Re: NTL Speeds and Throttling
 

yeah I think 10 to 11pm is busier then 8pm here.

Tue, 14 Mar 2006 22:09:42 UTC

1st 512K took 3593 ms = 142.5 KB/sec, approx 1174 Kbps, 1.15 Mbps
2nd 512K took 3000 ms = 170.7 KB/sec, approx 1407 Kbps, 1.37 Mbps
3rd 512K took 6032 ms = 84.9 KB/sec, approx 700 Kbps, 0.68 Mbps
4th 512K took 2609 ms = 196.2 KB/sec, approx 1617 Kbps, 1.58 Mbps

Overall Average Speed = approx 1225 Kbps, 1.2 Mbps

on 10meg

Re: NTL Speeds and Throttling
 

Something has been done today. My son told me the modem went off line for a sort while and i have just done a speed test and got this.

Wed, 15 Mar 2006 17:02:58 GMT
1st 128K took 546 ms = 240059 Bytes/sec = approx 1997 kbits/sec
2nd 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
3rd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
4th 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec


This is the fastest it has been in 2 weeks. :tu: to who ever was working on this area today.

Re: NTL Speeds and Throttling
 

time to upgrade back to 10meg Bill?

Re: NTL Speeds and Throttling
 

Lets see how it is after 6 first :LOL:

Re: NTL Speeds and Throttling
 

bill I will pm you with some more info, it isnt good news but I am sick of posting it all here.

for info purposes here is my latest speedtest.

Wed, 15 Mar 2006 18:07:45 UTC

1st 512K took 6078 ms = 84.2 KB/sec, approx 694 Kbps, 0.68 Mbps
2nd 512K took 1766 ms = 289.9 KB/sec, approx 2389 Kbps, 2.33 Mbps
3rd 512K took 2703 ms = 189.4 KB/sec, approx 1561 Kbps, 1.52 Mbps
4th 512K took 2484 ms = 206.1 KB/sec, approx 1698 Kbps, 1.66 Mbps

Overall Average Speed = approx 1586 Kbps, 1.55 Mbps

Re: NTL Speeds and Throttling
 

Would you with these speeds :(

Wed, 15 Mar 2006 18:42:19 GMT
1st 128K took 2093 ms = 62624 Bytes/sec = approx 521 kbits/sec
2nd 128K took 1391 ms = 94229 Bytes/sec = approx 784 kbits/sec
3rd 128K took 1234 ms = 106217 Bytes/sec = approx 884 kbits/sec
4th 128K took 610 ms = 214872 Bytes/sec = approx 1788 kbits/sec


To repeat this test from the source server click here.

To repeat this test from a web proxy cache (if present):


They still have till the end of the month :)

Re: NTL Speeds and Throttling
 

another happy NTL customer!

Re: NTL Speeds and Throttling
 

Indeed :)

I said i would give them till the end of the month and that i will do :)

Re: NTL Speeds and Throttling
 

There's a little breath of fresh air about today.

This is on 1Mbps...

Thu, 16 Mar 2006 15:00:38 GMT

1st 512K took 8080 ms = 63.4 KB/sec, approx 522 Kbps, 0.51 Mbps
2nd 512K took 7080 ms = 72.3 KB/sec, approx 596 Kbps, 0.58 Mbps
3rd 512K took 7030 ms = 72.8 KB/sec, approx 600 Kbps, 0.59 Mbps
4th 512K took 6650 ms = 77 KB/sec, approx 634 Kbps, 0.62 Mbps

Overall Average Speed = approx 588 Kbps, 0.57 Mbps

Re: NTL Speeds and Throttling
 

This is from 10mb.............in N.Ireland
Thu, 16 Mar 2006 15:32:16 UTC

1st 512K took 406 ms = 1261.1 KB/sec, approx 10391 Kbps, 10.15 Mbps
2nd 512K took 719 ms = 712.1 KB/sec, approx 5868 Kbps, 5.73 Mbps
3rd 512K took 547 ms = 936 KB/sec, approx 7713 Kbps, 7.53 Mbps
4th 512K took 656 ms = 780.5 KB/sec, approx 6431 Kbps, 6.28 Mbps

Overall Average Speed = approx 7601 Kbps, 7.42 Mbps

Re: NTL Speeds and Throttling
 

Thu, 16 Mar 2006 15:38:55 GMT

1st 512K took 5968 ms = 85.8 KB/sec, approx 707 Kbps, 0.69 Mbps
2nd 512K took 1735 ms = 295.1 KB/sec, approx 2432 Kbps, 2.38 Mbps
3rd 512K took 2140 ms = 239.3 KB/sec, approx 1972 Kbps, 1.93 Mbps
4th 512K took 1266 ms = 404.4 KB/sec, approx 3332 Kbps, 3.25 Mbps

Overall Average Speed = approx 2111 Kbps, 2.06 Mbps

interesting it kept stalling dragging the speeds down, tonight looks like gonna be bad already down to 2meg and before 4pm.

Re: NTL Speeds and Throttling
 

Thu, 16 Mar 2006 15:42:28 UTC

1st 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
2nd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
3rd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
4th 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps

Overall Average Speed = approx 9735 Kbps, 9.51 Mbps

Still rubbish from most US sites though

Re: NTL Speeds and Throttling
 

hopefully paul can get the proxyless test up soon I noticed my really slow results in the evenings arent accurate, although it gives me 0.5 meg to 1mbit mirror.ac.uk ftp mirror was giving me 2-3 meg indicating either ntl's server was maxed or more likely the proxy was maxed.

Fri, 17 Mar 2006 02:15:11 GMT

1st 512K took 1109 ms = 461.7 KB/sec, approx 3804 Kbps, 3.71 Mbps
2nd 512K took 516 ms = 992.2 KB/sec, approx 8176 Kbps, 7.98 Mbps
3rd 512K took 625 ms = 819.2 KB/sec, approx 6750 Kbps, 6.59 Mbps
4th 512K took 656 ms = 780.5 KB/sec, approx 6431 Kbps, 6.28 Mbps

Overall Average Speed = approx 6290 Kbps, 6.14 Mbps

Re: NTL Speeds and Throttling
 

No wonder things are so slow - all my bandwidth is being used up be people on 10Mbps running speed test.

;)

Re: NTL Speeds and Throttling
 

Well i think someone has got of there backside and fixed something last night.:)

Tue, 21 Mar 2006 06:54:08 GMT
1st 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
2nd 128K took 546 ms = 240059 Bytes/sec = approx 1997 kbits/sec
3rd 128K took 516 ms = 254016 Bytes/sec = approx 2113 kbits/sec
4th 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec

These results appear to be rather fast: maybe this page was in the browser cache.


To repeat this test from the source server click here.

Tue, 21 Mar 2006 06:57:14 GMT
1st 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
4th 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec

These results appear to be rather fast: maybe this page was in the browser cache.


To repeat this test from the source server click here.

http://www.adslguide.org.uk/tools/sp...9941edce191fdf

Lets see what its like at 6.00pm tonight.

Re: NTL Speeds and Throttling
 

Well it looks like it fixed. Its not going to stop me moving to BE when they are up and running in Warrington.


Tue, 21 Mar 2006 17:32:58 GMT
1st 128K took 547 ms = 239620 Bytes/sec = approx 1994 kbits/sec
2nd 128K took 547 ms = 239620 Bytes/sec = approx 1994 kbits/sec
3rd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
4th 128K took 625 ms = 209715 Bytes/sec = approx 1745 kbits/sec


To repeat this test from the source server click here.

Re: NTL Speeds and Throttling
 

but I thought you said you'd give NTL till end of march to sort it?

Re: NTL Speeds and Throttling
 

Well mines back to normal too, what a shame they left it too late. :(

Re: NTL Speeds and Throttling
 

I have given them till the end of the month and they fixed it. Where did i say i would be staying with them. If they had not fixed it at the end of the month i would just have dumped them quicker than i intend to. Unfortunately i have had information passed to me of things to come. It does not fit with my idea of what broadband is and so i will dump NTL as soon as Be Unlimited are active in the Warrington BT exchange.

Please do not pm me for information i will not be divulging it as it was given in confidence.

Re: NTL Speeds and Throttling
 

fair enough.

Re: NTL Speeds and Throttling
 

I am guessing plusnet style shaping then.

Re: NTL Speeds and Throttling
 

I cant think what else it could be other than traffic shaping.

---------- Post added at 08:16 ---------- Previous post was at 07:34 ----------

I thought you weren't a fan of Indian call centres? https://www.bethere.co.uk/generalFAQ.do

"...our call centre and technical support are based in India."

my eyes rolled when I found that. :td:


I'd done a search and I'm right you're not a fan!
http://www.cableforum.co.uk/board/sh...ghlight=indian

Re: NTL Speeds and Throttling
 

Well if he had a choice of ISP A indian call centre ISP B indian call centre ISP C uk call centre but crappy bt wholesale adsl, I would think he go for ISP A or B.

---------- Post added at 14:10 ---------- Previous post was at 14:07 ----------

No doubt it will be over done so anything not http is like a 256kbit service. Isp's that shape tend to think they have a choice of no shaping or shaping to the moon and back.

I think shaping should be used to maybe save 10% or so traffic but not used as an excuse to not upgrade infrastructure and wipe out 80% of your traffic like plusnet did.

Re: NTL Speeds and Throttling
 

At a guess, Bill's local network could have just been resegmented or the hermits dling teh isoz 24/7 have gone on holiday or something.

Re: NTL Speeds and Throttling
 

most likely a reseg which will last a while until they upgrade the 2meg users to 10meg and then it'll be back to square one.

Re: NTL Speeds and Throttling
 

My net went down at 1am. Rebooted my modem this morning and was on new ip, checked ubr ip to confirm what I suspected and its different.

So I have either had a reseg or been moved to new ubr it seems. A big shock considering one wasnt scheduled.

Performance is the same tho.

Re: NTL Speeds and Throttling
 

Still cr@p?

Re: NTL Speeds and Throttling
 

Its not a reseg been confirmed to me was for a different reason. :(

They are trying to rule everything else out first.

Yes still the same.

Re: NTL Speeds and Throttling
 

1Mbps:

Wed, 29 Mar 2006 12:05:27 GMT

1st 512K took 4340 ms = 118 KB/sec, approx 972 Kbps, 0.95 Mbps
2nd 512K took 4340 ms = 118 KB/sec, approx 972 Kbps, 0.95 Mbps
3rd 512K took 4340 ms = 118 KB/sec, approx 972 Kbps, 0.95 Mbps
4th 512K took 4340 ms = 118 KB/sec, approx 972 Kbps, 0.95 Mbps

Overall Average Speed = approx 972 Kbps, 0.95 Mbps

Ooh, that's better :)