NTL Internet access problems - 07 Mar 2006
 

Getting lots of server not found messages and unable to access NTL status page. I have tried another proxy and that's not working at all.

I'm in DN16 area.

Re: Is there a problem on NTL Internet access?
 

Having the same problem with many pages and I come under Mansfield at NG17 area.

Re: Is there a problem on NTL Internet access?
 

Same thing here in Woking, a right pain in the ****

Re: Is there a problem on NTL Internet access?
 

Glad to know it's not just me!

Re: Is there a problem on NTL Internet access?
 

Meant to also say it has taken about ten goes to get access to this site and pictures are not loading here or elswhere on the net.

Re: Is there a problem on NTL Internet access?
 

I'll go and do something useful, things will be working again tomorrow, I hope.

Some sites seem to be working to some extent once again, but as looselipsuk says pictures not loading.

Re: Is there a problem on NTL Internet access?
 

Same problem in Nottingham NG11.

It seems to have been fine most of the day but has just started acting up. I see from the status page that we were due some upgrades today, but they should have finished ages ago at 6am this morning.

Re: Is there a problem on NTL Internet access?
 

getting alot of errors here also (glasgow)...ntl uk wide problem???

This is what my firewall reports on alot of sites...
ERROR
The requested URL could not be retrieved
While trying to retrieve the URL: http://www.bbc.co.uk/

The following error was encountered:
* Read Error

The system returned:
(104) Connection reset by peer
An error condition occurred while reading data from the network. Please retry your request.
Your cache administrator is webmaster.
Generated Tue, 07 Mar 2006 20:03:03 GMT by smoothwall. (squid/2.5.STABLE12)

HEHE google doesnt exist!
The requested URL could not be retrieved

While trying to retrieve the URL: http://www.google.com/

The following error was encountered:

Unable to determine IP address from host name for www.google.com

The dnsserver returned:

Server Failure: The name server was unable to process this query.

This means that:

The cache was not able to resolve the hostname presented in the URL.
Check if the address is correct.

Your cache administrator is webmaster.
Generated Tue, 07 Mar 2006 20:08:46 GMT by smoothwall. (squid/2.5.STABLE12)

Re: Is there a problem on NTL Internet access?
 

Wondering if it is a main server problem somewhere and nothing to do with NTL at all.

Re: Is there a problem on NTL Internet access?
 

Big problems in Manchester (Baguley proxy)

Re: Is there a problem on NTL Internet access?
 

got the same here in Northants....and its got to do with the Poxy Proxy and the DNS servers of NTL (at least thats what MSN messenger troubleshooting said)

Re: Is there a problem on NTL Internet access?
 

Problems here too - trying www.google.co.uk sends me to a different site altogether!

Re: Is there a problem on NTL Internet access?
 

Im having major slowdown when pages are actually loading... it seems like NTL have major issues at the moment.

Im in Bishops Stortford (CM23) and on the 10mb service.

Re: Is there a problem on NTL Internet access?
 

I can't even get bbc.co.uk :(

I get re-directed to this: http://www.uk.com/results/bbc?src=bbc

Now I know why I really want to move over to Zen next month after my local exchange has been upgraded to 8Mb

Re: Is there a problem on NTL Internet access?
 

yeah Byron on Firefox I get time outs and if I ping it on the google.com ip address then its alright (ip of google is 66.102.9.99)

Jingle I can get news.bbc.co.uk up but no pics or anything and slow as hell

Re: Is there a problem on NTL Internet access?
 

Similar problems here south of Nottingham. Can get to some sites. Have tried different proxies to no avail. Cannot even ping some well known sites. I can connect to a site within the ntl network OK, so it would seem to be a peering issue.

APS

Re: Is there a problem on NTL Internet access?
 

Same here in Cambridge!!

Getting lots of DoS pings!

Re: Is there a problem on NTL Internet access?
 

ebay.co.uk is a complete no no. Cannot even get the page to display.
Glad I'm not bidding on anything at the moment.

Re: Is there a problem on NTL Internet access?
 

i am getting the same, Nottingham NG7 area

ntl DNS servers?
 

am i right in thinking NTL's dns servers for broadband are 194.168.4.100 and 194.168.4.101

the router gives its own ip as the DNS server when left for dhcp and although this does work (it probably just forwards the request to the ntl server) i want to specify the right dns to use in my computers networking config

i want to find out if thats why if i try to open about 3 tabs at once it seems to cause an issue where i then cannot browse till i either specify a proxy or reset the router :Yikes:

Re: Is there a problem on NTL Internet access?
 

Problem here also im quite near to Woking. 99% of sites resolve fine for me but I cant get onto google or ebay!! Two sites I really need to be working. NTL email and all ntl web pages fine.

---------- Post added at 19:54 ---------- Previous post was at 19:54 ----------

OK google is back. No ebay though.

---------- Post added at 19:55 ---------- Previous post was at 19:54 ----------

And finally ebay is attempting to draw a page for me.....slow as

Re: ntl DNS servers?
 

dragon is already in the post below yours mate http://www.cableforum.co.uk/board/sh...ad.php?t=44111

NTL got big big DNS and Poxy problems at the moment.... beeb, ebay, google and some other sites arent reachable

Re: Is there a problem on NTL Internet access?
 

Been having problems in NG17 here as well.

I've done some traceroutes and I've noticed that sometimes the name / address of the hop takes a while to appear, is this normal or could it be related.

Re: Is there a problem on NTL Internet access?
 

google you can get on via the ip http://66.102.9.99 just tried it and fine .... www.google.com no go for me.

ebay no pics for me just plain text on firefox, Internet expl. isnt getting any sites on.

Re: Is there a problem on NTL Internet access?
 

OK this is wierd googl.com now sends me to google.co.uk ??

Re: Is there a problem on NTL Internet access?
 

Yep. my downstream light is half dead tonight.
On/off access to pages at the moment.

Re: Is there a problem on NTL Internet access?
 

yep, same probs here in ST5. Having to use Nottingham proxy to post

Re: Is there a problem on NTL Internet access?
 

Things do appear to be abit sluggish here too.

Is there anyone not on ntl having the same issues?

Re: Is there a problem on NTL Internet access?
 

Mick checked with a couple of mates on BT lines and no probs with them

Re: Is there a problem on NTL Internet access?
 

I've been able to ping allsorts of sites but haven't been able to get many. I got here through google. Yahoo refuses and even NTLworld is dodgy.

I'm in the DN15 postcode.

Re: Is there a problem on NTL Internet access?
 

ebay is drawing a page for me and I can sign in but cant get to my ebay. Pain

Re: Is there a problem on NTL Internet access?
 

somebody better put 50p in the meter at NTL!

Re: Is there a problem on NTL Internet access?
 

Yah here in Manchester - gmails down some google searches don't work, and even some parts of sites are selective.

Re: Is there a problem on NTL Internet access?
 

Im just about back to normal now but very slow. GU postcode.

Re: Is there a problem on NTL Internet access?
 

lol

It's really giving up tonight isnt it.
Come on lovely NTL server...... dont give up now. Get a grip and reboot yourself .!!!

Re: Is there a problem on NTL Internet access?
 

no yahoo mail GRRR

Re: Is there a problem on NTL Internet access?
 

got the same problem in essex rm

Re: Is there a problem on NTL Internet access?
 

Agreed

Re: Is there a problem on NTL Internet access?
 

Seems to be affecting NTL newserver as well.

I get "MSG=DNS - Unable to find server's address" for the NTL server in newsbin but newshosting is fine.

Re: Is there a problem on NTL Internet access?
 

Yup, same here (nr. Manchester)...

It appears anything it can load from a cache works (google - but perhaps only common searches), but anything secure or like webmail won't work at all.

Re: Is there a problem on NTL Internet access?
 

i'm also in sunny scunny getting lots of 404, sometimes proxy helps but mostly not.:(

Re: ntl DNS servers?
 

im not saying the NTL dns servers are a problem, im pretty sure that this issue is the router here as when i try to open about 3 sites at once on my laptop it seems to upset it and cause it to not route traffic correctly on port 80.

I want to see if specifying the DNS server resolves the problem as the DHCP on the router is issueing its own IP as the DHCP server so my computer is first asking the router to do the DNS lookup rather than the DNS servers.

I don't want my computer to do that i want to to send the dns request to the DNS server rather then first trying to ask the router to do the dns lookup.

i got the first IP 194.168.4.100 from the routers status page but it doesn't list a secondary DNS server so im guessing with the 194.168.4.101.

Re: Is there a problem on NTL Internet access?
 

According to the service status page there are no listed problems!!!

What a load of crap that is. LOL

Re: Is there a problem on NTL Internet access?
 

anywhere is problems..... NTL DNS and PRoxy servers are both toasted

Re: Is there a problem on NTL Internet access?
 

I am using nott-cache-1.server.ntli.net (I am usually on the baguley one) but it isn't much cop. Cable Forum loads up okay (thank god, or I'd be screaming at the PC by now thinking I was being Dos'd) but nothing much else.

I first realised something was wrong when Yahoo Mail gave me a right strange messed up password page. Then google borked. So...hmmm

Re: Is there a problem on NTL Internet access?
 

Same problems in Warwickshire. Far from being the 1st time, this has been happening on and off for months. Oddly enuf its nearly always BBC news and Google that seem to suffer.

Re: Is there a problem on NTL Internet access?
 

This is the worst problem I have encountered on NTL. Apart from a car taking out my local cabinet, all has been fine.

It must be a serious fault though.

Re: Is there a problem on NTL Internet access?
 

heres something interesting. got a friend in Italy at moment and he is having same issues....doubt he will be using NTL as his internet!! maybe not an NTL issue? will post more as he replies to me emails

Re: Is there a problem on NTL Internet access?
 

There is a big problem somewhere - access from the Nottingham proxies are appalling atm - I've switched to another part of the country for the moment, seems better for the moment.

Re: Is there a problem on NTL Internet access?
 

Im in Derby DE23 - can't get bbc.co.uk or imdb.co.uk in fact, can't access most of the sites I go to but the US sites I access daily such as macworld.com, macosrumors, for example] are fine. So is Sky news website.

V weird, v annoying! :confused:

FYI, email doesn't seem to affected

Re: Is there a problem on NTL Internet access?
 

...and in Watford too!

Re: Is there a problem on NTL Internet access?
 

In the words of Paul Calf, NTL "Bag of Sh*te." Why do we have to pay for such P*ss poor service. Some of us don't have the option of Sky and BT or anyone else supplying us with broadband, NTL have got us by the danglies and don't give a sh*t.
Mr. Angry of Knobworth.:mad::mad::mad:

Re: Is there a problem on NTL Internet access?
 

Working here on ADSL.

;) :D

Re: Is there a problem on NTL Internet access?
 

I suggest you calm down and take a reality check. Faults happen on any system.

Re: Is there a problem on NTL Internet access?
 

Think somthing big has gone titsup tonight....

Re: Is there a problem on NTL Internet access?
 

RIGHT! who at NTL forgot to pay the electricity bill!!! weve just been cut off!:p:

Re: Is there a problem on NTL Internet access?
 

Somethings happening.. got good google connectivity now. Check everything at your end chaps!

Re: Is there a problem on NTL Internet access?
 

I have the funny feeling a dns server has gone skybound for a bit....some1 tripped over the Cat 5 cable most likely

Re: Is there a problem on NTL Internet access?
 

Mr Knob of Angryworth more like :D

Re: Is there a problem on NTL Internet access?
 

eBay sill playing up...

Re: Is there a problem on NTL Internet access?
 

Yes they do on one alot more than other's and we all know who that is don't we.

Re: Is there a problem on NTL Internet access?
 

My money is on a BT balls-up!!

Re: Is there a problem on NTL Internet access?
 

MSN Messenger isn't working either.

Do they not have back up units for instances like this?

Re: Is there a problem on NTL Internet access?
 

Having problems tonight with BB connection aswell, Ellesmere Port, Cheshire.

:(

Re: Is there a problem on NTL Internet access?
 

MSN working here!

So much for the Internet "mesh" :-0

Re: Is there a problem on NTL Internet access?
 

http://www.internettrafficreport.com/main.htm

shows one of BTs dns systems being offline....

Re: Is there a problem on NTL Internet access?
 

avg scheduled update just borked on me too. Don't know if that was a coincidence

Re: Is there a problem on NTL Internet access?
 

google itself is working for me, but mail.google.com isn't. yahoo not at all. bbc intermittently

other sites seem ok

Re: Is there a problem on NTL Internet access?
 

Same story in South Manchester - no access to bbb.co.uk or google.co.uk from NTL, both working through my Vodafone 3G datacard (only time in comes in handy).

Pete

Re: Is there a problem on NTL Internet access?
 

just wait 5 mins and it'll be gone again...have been on-off now for the last 10 mins :(

Re: Is there a problem on NTL Internet access?
 

same here in northants.
Thankfully a friend has supplied me with his own non NTL dns servers and all is fine :D

Re: Is there a problem on NTL Internet access?
 

i dont think thats real time. Look at the graphs for working a router. Last updated at midnight

Re: Is there a problem on NTL Internet access?
 

HTTP is screwed for me - Gaming is fine though and so is mail

Re: Is there a problem on NTL Internet access?
 

Any Chance of some info?

Re: Is there a problem on NTL Internet access?
 

I don't use ntl's dns servers and still have problems. Also, the proxy servers use ntl's dns servers, not yours ;)

Re: Is there a problem on NTL Internet access?
 

has any1 tried the DNS as 4.2.2.1 ????

Re: Is there a problem on NTL Internet access?
 

Http is the only problem for me
FTP, IRC, MSN all working fine!

Re: Is there a problem on NTL Internet access?
 

I bet as we speak NTL engineers are running around trying to find out which piece of equipment needs switching off and back on again.

After all does that not solve all problems......:angel:

Re: Is there a problem on NTL Internet access?
 

Craig it would if they are running on Windows :-p

Re: Is there a problem on NTL Internet access?
 

Indeed.

But it seems to be coming back now...

Re: Is there a problem on NTL Internet access?
 

My google mail is having problems too, but thats been intermittent for a couple of days. I just thought it was my Gmail software buggering about.

Re: Is there a problem on NTL Internet access?
 

I think its dns, I've tried speaking to the tech support about it but they are useless. My findings:

C:\Documents and Settings\Dan>nslookup www.google.co.uk
Server: cache1.ntli.net
Address: 194.168.4.100
*** cache1.ntli.net can't find www.google.co.uk: Server failed

nslookup queries the DNS servers (nothing to do with the web caches) and this query appears to fail because ntl's DNS cache does not contain google.co.uk (which it should really).

I tore my hair out trying to explain this to the tech support, I hung up when they asked me to reboot for the 3rd time.

:(

If we could get terrestrial or sky where we live I would drop NTL in a heart beat.

Re: Is there a problem on NTL Internet access?
 

http://www.ntl-isp.ntl.com/ServiceStatus/

Planned Maintainance yesterday?

Re: Is there a problem on NTL Internet access?
 

THe DNS servers were failing but they seem to have started responding again.

Re: Is there a problem on NTL Internet access?
 

COMMENCING yesterday

Re: Is there a problem on NTL Internet access?
 

Change to proxy:

nott-cache-8.server.ntli.net

Worked for me.

Re: Is there a problem on NTL Internet access?
 

arrrgggghh!!

thank god i found this page, i was jus about ready to throw my computer out of the window !! :Yikes:


now at least can just stamp on my ntl broadband thingy!! :D

Re: Is there a problem on NTL Internet access?
 

out of hours service :) nah

we can all wait until tomorrow eh :)

Back to WoW. Please work please work please work

Re: Is there a problem on NTL Internet access?
 

am using a 4.2.2.1 as DNS server now and all pages load up perfectly :D no probs for me so it is the DNS server thats gone a bit pearshaped

Re: Is there a problem on NTL Internet access?
 

I think it's an intermitent problem. Sometimes the DNS servers timeout, other times they supply spurious data.

Tech support say they are unaware of a problem with the servers.

hmmm

Re: Is there a problem on NTL Internet access?
 

I think therein lies the answers. More or less everybody gets sod all for nearly a week.

HEY NTL! How about a rebate.:mad:

Re: Is there a problem on NTL Internet access?
 

Mastic... if your behind a router try the dns 4.2.2.1 as that has worked for me for now.

Re: Is there a problem on NTL Internet access?
 

CS: Are you using a router sir?
Customer: Yes but it's not that because.......................................
CS: I think its your router causing the problem
Customer: No because i've tried plugging it straight in......
CS: I think its your router causing the problem
CS: I think its your router causing the problem
CS: I think its your router causing the problem
CS: I think its your router causing the problem
CS: Thankyou for calling NTL, have a nice day

Re: Is there a problem on NTL Internet access?
 

are NTL 'dealing' with it...they will fix it 'soon' :erm:

Re: Is there a problem on NTL Internet access?
 

nice one, i've set my connection to use 4.2.2.1 as primary and 194.168.4.100 as secondary

Re: Is there a problem on NTL Internet access?
 

Errrrrrr.......welcome? :D

Re: Is there a problem on NTL Internet access?
 

ROFL - SOOO True

I dont even mention I have a router now.

Re: Is there a problem on NTL Internet access?
 

dont... will confuse your connection.

Re: Is there a problem on NTL Internet access?
 

you guys

all im getting here is blah blah blah

i never thought id be a n00b again

Re: Is there a problem on NTL Internet access?
 

usin that DNS has fixewd it for me :)

DN34 - Grimsby