*ALL* ntl 10Mb Discussion (Part 3)
 

Summary taken from last thread:-

Other Information:-

Re: *ALL* 10MB Discussion (Part 3)
 

you try telling tech support that the terayon tj210 won't do 10 megs.
they don't want to know

Re: *ALL* ntl 10MB Discussion (Part 3)
 

The following could be capable of 10Mb, but require a firmware upgrade:
ntl:home 120 (silver Ambit manufactured modem)

how do i get firmware update? I dont have it my 10 wont pass 3500kbps

Re: *ALL* 10MB Discussion (Part 3)
 

Just phoned CS for the second time to be told again that I can't have the upgrade as it isn't due for roll out until December. When I politely explained that other people have been upgraded according to Cable Forum he said it was probably the trial areas.

This seems to be a standard reply from CS but why bother to release the info for CS to say it's not available? I will just have to wait for the email he said I would get when the upgrade would take place!!!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

is their no one at ntl who can put out a consistant answer ??????

Re: *ALL* ntl 10MB Discussion (Part 3)
 

there is but why should they?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I've run http://www.dslreports.com/tweaks
and get this

Receive Window (RWIN): 33580

Notes and recommendations:
https://www.cableforum.co.uk/images/local/2005/11/1.gif Choose RWIN between 94900 and 251120


I've downloaded the file but can somebody recommend a RWIN setting to use

Re: *ALL* ntl 10MB Discussion (Part 3)
 

you're right, there's absolutely no need for NTL to give clear, consistent information to their paying customers.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Just got this myself:

Notes and recommendations:
https://www.cableforum.co.uk/images/local/2005/11/1.gif Change MTU to 1492 (FAQ #707)
https://www.cableforum.co.uk/images/local/2005/11/1.gif Choose RWIN between 10220 and 26280 (FAQ #586)


i'd like some advice too, i've never messed with stuff like this before, is it safe? Should i do it? And what kind of numbers should i put in?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I haven't touched my MTU since the days of 56k. I'm not really sure you'll gain anything when on a 10mb line. As for RWIN, don't really know much about it, sorry. May look into myself later.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Current update from the TSO

Lets see if I hear anything from them :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

On the dslreports tweak page, in the "speed" bit, it will only let me enter a 4 figure number, ie. 1000, won't let me enter 10000. How are you guys getting correct results (or am i doing something wrong here) :confused:

Service: cable
Speed (advertised) kbit/s: 1000

Edit:

Sorry just realised what i did wrong :p: :p:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

MTU should be left at 1500.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

What happens when you go over the cap on 10mbit? any of you b/w demons care to tell me?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Seems to be nothing yet - but over time, it'll probably be the same as what's happening already. That is, bandwidth hogs being downgraded to the 512kbps 'special' service. :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Now I just did the tier upgrade to the 10mb service, now I've signed up for the service and I can only get 5mb on my NTL 200 modem, am i in my rights to demand the NTL 250 modem now?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

1492 is for DSL, 1500 is the number for cable.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

you are not gettin the full speed because it is not been fully upgraded in ur area!!!!!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Damn, assumed it had been fully upgraded in the areas like this, thought I read others in Cambridge had 10mb?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I'm in Guildford and I use the NTL 250 SACM. I have tried ringing CS and asking for the upgrade but get told that it isn't available yet. I noticed that they did upgrade work in Guildford on the 7th so I tried rebooting my modem but I am still at the 3mbit speed. I've tried logging into the tier migration but it seems to get stuck at validating username? :blush:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Superfast Broadband Hits The UK

http://news.bbc.co.uk/1/hi/technology/4422098.stm

Re: *ALL* ntl 10MB Discussion (Part 3)
 

not all of the 3meg ppl got upgraded to 10Mbit so it means that the connections are not fully estabilised, there is still work to be done, at the moment so many people have the same problems of getting half speed but its not bcoz of the modem its because of their network gettin hammered i guess bcz even ppl that were on 2meg are on 10meg now

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Well accourding to the Cable Modem site http://192.168.100.1/ I'm running at 10mb, but only getting the 5mb - anyone else on the NTL 200 Modem in Cambridge and getting the same speed?
__________________

I take it all back - my wireless card was the problem, couldn't get that kind of speed going! I went wired and it works great.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Anyone on the Baguley cache areas managed to get an upgrade yet???

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I got a phone call tis afternoon from ntl to let me know that the network issue preventing me from going on the 10 meg service was fixed and did i want to try upgrade again.

Quite a nice surprise after only reporting the issue over the last couple of days, so a big thumbs up to ntl! :)

Edit: Currently downloading at 1160 K/sec using the ntl:250 modem.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Yes m8, upgraded Tuesday (called CS) from 3mb to 10mb :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I live in the brighton area and have 2mb and a Samsung stb.If i phoned up and asked for the first month free offer to 3 mb,do you think i would get 3 mbit or the 10 mbit config.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

As an existing customer, I don't think that offer would be available (and I should think you'd get the 3Mbps config file, as no one with a Sammy has 10Mbps yet). :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Yes it is,it is an offer on the ntl channel,available until 31st december.The offer says first month free when you upgrade your broadband speed,or any other sevices.I just saw it then on the channel.

0800 183 1010

Re: *ALL* ntl 10MB Discussion (Part 3)
 

That's a first - I wonder if, as per normal conditions, customers could upgrade for one month and then downgrade the next month? Or is there a longer minimum term than that?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Well it says the normal,subject to a minimum 12 month contract.But i don`t know if that means you have just got to keep broadband for the year, or what you have been upgraded to.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I have an NTL 250 modem if I log into the modem 192.168.100.1 can I find out what the maximum speed my modem is receiving in my area?

I mean I know i'm on the 2MB service and I get that in every speed test. I had a call last night from ntl offering me 10MB with a 75Gig cap for 37.99 but I see most of you ain't getting it so I don't want to pay extra if I ain't going to get the 10MB!

So I was wondering before I order if it shows the max speeds on the line?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

The modem page will only show the maximum upstream & downstream rates for the service you are on. It will show the same info for all 2Mb users (2048000 down 200000 up), and for 10 Mb users (10240000 down 512000 up). You will have to run a speed check to see what actual speeds you are getting.

Did ntl just call you out of the blue, or had you already enquired about the upgrade?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

No he called me up out of the blue.

He did not even know I was an NTL customer but he had my mobile number????

He also said he could not upgrade me as he only delt with new customers but he would pass my details along and I will get a call back.

I did tell him I was only thinking about it as I ain't going from 24.99 - 37.99 just for an extra meg or two!

I'm paying too much for 2MB as it is demon.net offer two meg for 17.99 un-capped!!!

On adsl you get to see the total speed of what's available on your line as well as the speed your subscribed too. Thought it might have been the same on cabe.

Not to worry i won't waste my time upgrading just in case.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

You will find that those with the blue ntl 250 modem seem to be getting the full 10mb, those with ambit 120, 100 etc seem to be getting 5mb I had a ambit 120 this morning till 10 o clock when the engineer came out swapped it for a ntl250 modem, when i had the silver ambit 120 i got 5mb when he swapped it i got the full 10mb..
I dont think a lot of this is due to the network i think its due to the firmware on some of the modems not being able to cope with the 10mb speed.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Anyone got a Samsung STB and 10mb? Are you getting full speed?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Can anyone explain what all these critical errors are on my CM logfile ???

Thu Nov 10 18:21:42 2005 Thu Nov 10 18:21:42 2005 2 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...Time Not Established Time Not Established 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.Time Not Established Time Not Established 1 Critical(3) 82000200 No Ranging Response received - T3 time-outThu Nov 10 15:49:07 2005 Thu Nov 10 15:49:07 2005 1 Critical(3) 84000100 SYNC Timing Synchronization failure - Failed to acquire QAM/Q...Thu Nov 10 15:49:05 2005 Thu Nov 10 15:49:05 2005 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un...Thu Nov 10 15:49:07 2005 Thu Nov 10 15:49:07 2005 38 Critical(3) 84000200 SYNC Timing Synchronization failure - Failed to acquire FEC f...Thu Nov 10 13:38:40 2005 Thu Nov 10 13:38:40 2005 4 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...Time Not Established Time Not Established 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.Time Not Established Time Not Established 1 Critical(3) 82000200 No Ranging Response received - T3 time-outWed Nov 09 17:18:06 2005 Wed Nov 09 17:18:06 2005 1 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...Time Not Established Time Not Established 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.Time Not Established Time Not Established 2 Critical(3) 82000200 No Ranging Response received - T3 time-out

srry didn't expect it to come out like that ..

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I was told be an engineer a few months ago that the Terayon modems can handle up to 50meg.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

[QUOTE=Mick]

What do i have to do to get 10meg?
We know ntl are upgrading 3meg customers first, but as for what to do... sit and wait for information from ntl!


:mad: :mad: :mad: :mad: :mad: :mad:

NTL AREN'T I MEAN AREN'T GIVING THE 10MB TO 3MB CUSTOMERS 1ST

I CONTACTED NTL TODAY AND ASKED ABOUT IT

THEY SAID THAT NEW CUSTOMERS CAN HAVE IT RIGHT NOW BUT OLD CUSTOMERS WILL HAVE IT BY THE END OF 2005

TYPICAL COMPANY POLICY

LOOK FOR MORE CUSTOMERS AND DONT LOOK AFTER YOUR OLD CUSTOMERS

Re: *ALL* ntl 10MB Discussion (Part 3)
 

keep mtu at 1500

rwin should be a multiple of mss 64240 is a good value, I use 256960 but to use a value higher then 65000 you need to enable large recieve window, also keep mtu auto discovery enabled.

To set these tweaks drtcp is the easiest tool to use you can google for it.
__________________

Keven what did you do to actually get your modem swapped? Almost everyone else who rang up got told they cant have a swap and with me they took it further and downgraded me back to 2mbit because I asked for a new modem.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Well i seem to remember the Terayon only has a 10mbit NIC in it. (it can only connect via ethernet to your pc at 10mbit)

Dunno how you can get 50mbit through a 10mbit pipe!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I've been told if I upgrade to 3Mb from 1Mb now, I'd get the 10Mb straight away - I am SO tempted to go for it but it would mean my bill would jump from £51 per month to £67 :(

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Chrysalis, I phoned yesterday as i was having issue with the modem before the swap, it was a faulty ambit 120 i had, when the engineer came out i showed him the download rate and showed him the stats on nthellworld regarding the 250, he swapped out my 120 for a 250 and we did a download test again bingo straight to 10mb he said that this was going to be a nightmare for them as it looked like he would be having to swap all the 120's out, he spoke to swansea and confirmed it with them that this has taken the download speed to the full 10mb and fixed the issue. He also said if this is the case with the new 10mb speed he would need a bigger van for all the 250's he would be having to replace.

Im thinking tho it looks like a firmware issue and all the has happened is that the ntl 250 modems have a version of their firmware that is capable of handling the 10mb maybe all the trialists were on these ntl 250's who knows.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Ok thanks, I did have an engineer due today I was going to fry my modem deliberatly but decided against it for various reasons the main one its immoral and cancelled the visit.

quote from kevin
"Have to agree here, if ntl had communicated to their staff correctly then i doubt any of this would have happened, it has been far too inconsistant from the word go. Maybe ntl think their customers dont speak to each other, If I go to upgrade my speed on the speed upgrade page and it offers me 2mb or 10mb its obvious there is no 3mb anymore, so which one if i am looking for a speed increase am i going to take ?

The fact that they put out an announcement saying all their current high tier customers (3MB) would be the first to be upgraded then joe bloggs who is a 2mb customer see's that he can get it but me i pay 37.99 a month cannot seems to me a little wrong, im not sure if the 3mb first announcment came from ntl or from someone on here that i do not know but if it was from ntl how do they expect their high paying customers to feel.

All it would have taken was someone to say we are either allowing 10mb accross the board, or not allowing it period. This it seems is a simple decision to make but was never taken and now we have this....a mess."

Classic example, some people getting upgraded even if they got an incapable modem, others been told they cant be upgraded, and I even got physically downgraded because the guy seemed to hate me because I upgraded from 2mbit and kept going on it was for 3mbit user's only. I wasnt arguing with him at that point about the modem but just saying it is possible I did it via the website and at that point I was preying he wouldnt downgrade me and he didnt indicate he would. But soon after the phonecall he sent the 2mbit config to my modem, now the strange thing is noone else was able to reuupgrade me rententions or the website as only 1 change allowed a month so how did he downgrade me after I upgraded? hmmmmm.

quote
"Is there something wrong with the Adslguide speedtest?

Been having varying results, which doesn't tie in with results from Robin Walker's site (10mb), or the download speeds i am getting (1.2mb/s). I am, according to the Adslguide speed test, running at between 5mb and 9mb.... just doesn't add up

I also find that a lot of the time, the Adslguide speed test isn't working, something i haven't seen before (unless its upgraded NTL customers doing what i am doing) "

Adslguide the traffic is leaving ntl's network so its a true internet speedtest, other factors involved such as capability of adslguide's speedtest server and ntl's peering to adslguide's isp. Robin walker speedtest is on ntl's own network so you essentially just testing internal speeds.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

So should I to call Tech support and explain the situation and ask them if they could send the updated firmware, if not the could they replace my modem.?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

So the updated firmware is ready then???? :rolleyes:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I've had enough of all this "it will take 10mb it wont take 10mb" ordeal! :confused: I'm having my samsung stb replaced next week for a SACM...:disturbd:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

:banghead:

Just phoned ntl back to get the upgrade and a.) there's no record of my earlier call and b.) no I will NOT get the 10Mb until December :grind:

I hate it when ntl do this. I don't mind having to wait until december - but I spoke the same callcentre, the same department and 2 people have told me conflicting things.

And as usual, the first person I spoke to did not make a record of the call. :grind:

Ah well, let's hope my email to one of ntl's directors gets the person in the wrong in a serious amount of trouble.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Did you not see post #1 then Russ? ;)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Yes I did! That's why I was so surprised when the first person I spoke to told me it was available now. I asked her if she was absolutely sure of this and she went away for a while and told me when she came back that I could definately have it.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I'm amazed that they offered to swap your samsung out. That's all I asked for and was told I couldn't have it. So I cancelled the TV and telephone and hey presto the modem will be installed in December.
It's extraordinary how NTL are so short sighted that they lose a customer!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

i had to ring twice, the first dozey CS could not even find my details :rolleyes: i just hung up because i got fed up of waiting, nice lady the second time did it for me :D you just need to ring back again russ, you shall get it just keep trying :p:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

try 9999

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I only have BB thru the samsung not subscribed to the tv. funny enough the cs guy I spoke to thought that was a bit odd.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Given this section of the first post of part 3 ..

**********
The following are not capable of 10Mb:
ntl:home 100 (silver Ambit manufactured modem)
Terayon Terajet 210
Motorola Surfboard 3100/4100
***********

I have the Ambit 100 modem and I was upgraded to 10M a couple of days ago. The modem received the new settings (I checked). But alas I get no more than 3M (which I was on before)....

Now the above says 'not capable of 10Mb' - does this mean actually not capable of 10M (but could do 5M), or, its simply not capable of being used on the faster network. If the later is the case, i this why I can get no more than 3 M?

Thing is, If I were getting say 5M I would be happy and would wait for further upgrades as and when NTL gets around to it. But since I have no more than 3M I am wondering if it is the modem or something else. CS / Tech support have no ideas .....

Any thoughts?

cheers

Mark

Re: *ALL* ntl 10MB Discussion (Part 3)
 

markmarkymark vbmenu_register("postmenu_621966", true);
Problerly beacuse your area hasn't be fully upgraded yet

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I would've thought that if you ordered broadband on it's own you'd get a cable modem. The samsungs are so big compared to the stand alone units.
I'm wondering whether I should ring again and see if I can get a modem put in without me having to disconnect TV and phone. :dozey:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Sorry if this as been asked a million times before:

Im currently on 3mb and know that 10MB is being trialled in my area (Nottingham)

If I DOWNGRADE over the phone, can I UPGRADE online directly after?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

In my experiance with NTL if you dont ask you definitely wont get. I wouldnt be on the trial of up to 10mb if i didnt ask. My download maybe crap but my upload is cool at 65-70kb/s.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Sorry if this has been covered already but it has been a very long day and I really cant be bothered sifting through the mass amount of posts. Can anyone tell me if the Renfrew area has been upgraded yet to 10mb? If not, does anyone have any idea when it will be?

If it is available can some very kind and decent person tell me where I go to obtain this upgrade?

Many thanks in advance!!!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Im from Renfrew and i phoned CS this morning to be told that 10meg wasnt available till Jan 06...I was on 2 meg, done the upgrade on the tier page online and a quick reboot of the modem and i was on 10meg. The speeds are strange at the moment...sometimes im hitting 950kb/sec and other times im getting 400kb/sec.....my average after doing a few tests today seems to be about 830kb/sec. Im using a Terrajet modem. Overall im happy with it.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I'm on 3Mbit at the moment, with a Terayon Terajet 210 modem. I'm happy to wait until whenever they decide to upgrade me automatically, but from what I've seen in these threads over the last couple of days it's all rather a case of the left hand not knowing what the right hand is doing at NTL at the moment. Conflicting information, wrong information, misleading information, all steming from the basic fact that no one has obviously made it clear to 100% of the CS staff what exactly their line should be. Sounds to me like they've been left to interpret this 10Mbit upgrade instruction however they want.

Like I said, I'm happy to wait until my alloted time to get this upgrade, as hopefully NTL will have more of an idea about what exactly should be happening.

Good luck to all you people experiencing issues, hope you get it sorted.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

It does annoy me that they say the SB4100 doesnââ‚ƚ¬Ã¢â€žÂ¢t work on 10mbit as the spec say it works up to 38mbit down and 10mbit up. Unless there talking about DOCSIS! And even then its dam annoying as most people paid for there modems a long time ago and have already lost out with the monthly charges, now they lose there treasured modem!


GGGRRrrrr :bigcry:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Bit gutted with Jan 06 tbh but I am happy to wait. Just wanted some clarification thats all. There just seems to be too many people (not on these forums) contradicting themselves and giving conflicting stories.:confused: Ah well stuff it and I will happily and patiently await 10mb's arrival. Having said that I may actuall contact CS after work tomorrow and see if they can shed some light on it, if any! My friends at Maxwell Road in Glasgow are staying very tight lipped and are a bit reluctant to tell me anything.:(

Re: *ALL* ntl 10MB Discussion (Part 3)
 

For the past few weeks browsing has been real cr@p, sites unable to load/non existent etc., since the 10Mb upgrade everything is suddenly really sweet. Well worth the upgrade for the improved browsing experience alone.
Downloading big files from Germany averaging 1MB/sec.
No problems with the modem losing connection etc.
Appears ntl have done a decent jobbie in this area. :tu:

Oh, and by the way, †œThe Bloke in the Pubââ‚Âà ‚¬Ãƒâ€šÃ‚ÂÂ� was only 9 days out as far as my speed upgrade was concerned, although I did have to beg ntl to do it. ;)

hey, I'm not too proud to beg. :p:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I used to have tv thru it until i canceled it, they replaced it with a silver 200 that didnt work properly so I kicked up a fuss and they came back and replaced that with my old stb.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Hopefully you will get a nice little (fast) blue one.
Then you will have to get your begging bowl out, good luck Dodger. :tu:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Thanx, you watch me :D I happened to pass a couple of NTL installers today messing in one of the green boxes near me, they both agreed that the samsung may possibly go to 7mb and they said that the silver 200's are being phased out and if u are to have a SACM installed, then it will be the little blue 250. that'll do for me! and to order it now is best cos soon as all the other samsung users find out that it wont take the 10mb then there's gonna be a huge demand for SACM's :Yikes:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Has anyone yet reported the capability of Routers attached to their 10Mb/s cable modem.

I know the Linksys BEFSR41 v1 and 2 only had a 10Mb/s half-duplex WAN port and I guess anyone using a wireless B router via wireless can't get half of the rated speed - but what about actual perfomance with these and other routers?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Is the 10MB BB available in swansea?

I have an NTL 250 SACM!

Also I am on the 2MB service at the moment if I go to NTL's website and order the 3MB upgrade will I get the 10MB service?

Ohhh and last if I upgrade and the speed is crap can I downgrade again or am I locked in to a whole new contract?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

How can you possibly order another modem, :confused: . I called today regarding changing to the ntl 250 because of bad fluctuating speeds on the new trial 10mb service,and Even though i was really really polite, I got told where to go, So good luck with that!.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

very good point, and why i haven't been at all exited by the news of greater speeds, as a 2meg user with an 'old' router, I may be more interested in lower bandwidth products, later....

Re: *ALL* ntl 10MB Discussion (Part 3)
 

P.s This thread has certainly died down alot, there were normally 5-6 posts every10 mins, I guess all those people who called Retensions are no longer with us, LoL.


But hey, lets not feel bad for them as they can join as a New Customer now, and then get everything they ever wanted, Cool!:p: . Good luck to em. I say.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

You can change your speed once every 30 days.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I just called cs and the guy I spoke to in swansea, (oh and by-the-way he told me that he had the 10mb so it must be available there too) he did a bit of research, was on the phone for ages with him! and said that he's been told by technical that the samsungs cant take it so he arranged for me to have my stb swapped next thursday. :D I also told him that I tried retensions first but they closed at 5pm, so I think that just made him try a bit harder for me? A very nice guy tho, extremely polite and in a jolly mood... maybe because he has the 10mb? :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

No need to do that. Phone them and tell them you want to go from 3mb to 10mb and they should do it there and then, they did for me and I'm in your area ;)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I'm using it through a D-Link DI-624 (cabled, not wireless) and is full speed ahead.

[img]Download Failed (1)[/img]

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I have found no speedtest has given me a full 10mbit, though downloading from multiple sources (say two dls at once from ms) I can get my full whack. So be aware.

For instance Robin Walker's speed test seems to give me 4980 or 5002 most times, so it looks like there must be some kind of something going on somewhere.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I have had the same problems. But, you do have to remember that there will be a vast amount of servers that don't actually 'have' 10mb connections, or have their bandwith to unique ip's throttled.

Is definitely 10mb here though, as shown in previous screenshot.

I do suggest using mirror.ac.uk to test.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Yeah, I had some strange results depending upon the site used for testing. I've been having a great time downloading stuff from http://gamefiles.blueyonder.co.uk/blueyondergames - I'm maxing out my connection with this at the moment :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Can someone explain to me why the SB4100 is not 10mbs capable.

thanks.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

lol.. i hate even looking at these conversations, but at my old house (where my cable connection currently is) im at 10mbit.... i have house move on monday.. and i reckon i will be back on 3mbit... and guess what I dont care... yes its been nice streaming those high data rate mp3's but come monday I will still be able to access my exchange server and I will still be able to transfer files... such is life..

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Thanks for the reply ;)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Perhaps they got upgraded and are now too busy downloading DVD's ready for the Sunday Boot Sale :D
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I am using the cheap wired Origo 4 port router it's 10/100 and working like a dream.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I have NTL 3mb connection and in the northampton area, I have not yet recieved the upgrade, and am not expecting it for a long time due to the last year.

Until two months ago i had an on going fault with the green box at the end of my street, 5 engineers and 25 phone calls later its sorted...

So it leaves the question will my service be upgraded or will it be a disaster like the last year of service?

>> And Will my Linksys BEFSR41 have any issues with the 10mbit connection if it has the 10mb WAN port?


Many Thanks,

Mark

Re: *ALL* ntl 10MB Discussion (Part 3)
 

So has anyone managed to get the "trial" upgrade in the last 24hrs?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I do not know if anyone has had it in the last 24 hours, but i do know they have had it in the last week.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I've just been reading on another thread that people are slowly being upgraded to 10meg, though you have to phone NTL and ask them to upgrade you apperently. Then I checked the competition.

UK Online offering 24meg. £29.99
Be also offering 24meg. £24.00

NTL 10meg. £37.99?

Ok, so UK online and Be are ADSL2, but how long before NTL catch up?? Or drop their prices!!

On top of that, I have the sammy STB which nobody seems to know if it will handle 10meg.

Not sure if I'll bother asking for the upgrade now. :erm:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

They may drop them slightly in April, but certainly not to £27.99

I thought that had been made clear now. As it stands the Samsung will do about 8 meg max.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

It only has a 10Mbps ethernet port ?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

In fairness to NTL - In effect that means the prices for UK Online are £40 and Be £35 if you take into account phone line rental.....

....and of course you only get 24 meg if you live within 300 metres of your exchange....

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I've just done a speed test and here are my download results.
Download speed from Uk server 8080/KBS
Download speed from European servers 8238/KBS

Re: *ALL* ntl 10MB Discussion (Part 3)
 

What you will now have is a steady stream of users on here claiming they are within the 300 meters of the exchange. And therefor if they dont get there 10 meg, There oooffff to the greener grass just like the anti cap brigade :LOL:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

My understanding from a post by Jimbo is that this is a limitation of the interface between the Sammy and the UBR, and NTL are investigating whether UBR upgrades will help, or whether Sammys will need to be replaced. Until these investigations are complete, NO upgrade is available for Samsungs (though you MIGHT get some kind person to arrange a SACM).

Re: *ALL* ntl 10MB Discussion (Part 3)
 

those ADSL 24meg product will only give you the top speed if you're very very close to the exchange. I agree though as a direct price comparison NTL aren't as good.
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ukonline is actually 22meg max and this is what they say:

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see here how NTL will always defeat ADSL!

http://www.internode.on.net/adsl2/graph/index.htm

you appear to need to be under 2.5km from your exchange in order to be better off speed wise than NTL customers. and that's subject to link quality and distance.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I had adsl a few years ago with nildram thru bt... it was ok but nowhere near as good as cable! the only thing now that puts me off getting adsl, is having to go back with bt... no effing way! as they say, once bitten!!!....

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I just asked for a SACM and been told once its installed it will be at the 10meg speed. I have a samsung box at the moment, and they can't take the new speed.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

same here... will have mine installed next thursday.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Today NTL informed me that the 10Mbps service for EXISTING 3 Mbps customers began on the 8th November 2005 and is scheduled for completion by the end of December 2005 - please note that this is for EXISTING 3 Mbps customers. I understand that new applicants for the 10Mbps service will receive it ASAP.

This is all the information I have.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

It must be because you don't have a NTL modem in the first instance, whereas I already have a 120, so they wont sort it out for me!, :(