more upgrade delays?
 

I spoke to Telewest about a month ago and they said the Yorkshire area would be getting upgraded before 20th Dec.

Then 3 weeks ago on their webiste it said all works would be completed by 14th Dec - wooohooo!

Now it just says "to be announced" - :( along with other areas that did have dates for completion.

So why the sudden halt?

anyone got any answers for me!??

Re: more upgrade delays?
 

Where did you find a list with area completion dates?

Re: more upgrade delays?
 

http://www.blueyonder.co.uk/blueyond...bbs_evenfaster

Starting to bug me now, im from brimingham and it looks like we are next

Re: more upgrade delays?
 

Well thats different to what I spotted on their page the other week for Yorkshire. It said service effecting issues between 27th Nov and 5th Dec and to be completed "to be announced". So after getting loads of money back for bad service/connection, I asked about Yorkshire area. They said my account had been upgraded on their computer system, so it would be on new speeds very soon? When the 7th or 8th engineer came out to try and fix my problems last week, he said they were nowhere near completing it.:confused: :td: He said it could be middle of Jan before we get it:td:

I've go used to their lies and lack of customer service, but then again I keep getting refunds and free services because of it :Yikes: :D :D :D .

Re: more upgrade delays?
 

bloody typical!

why do they constantly lie!

when ever I phone p about my connection i get the same old "turn off your modem, leave it for a minute then power up and reboot your pc!!

Seems to be the answer for everything!

Dear Santa please can I have 10meg for crimbo?!

Re: more upgrade delays?
 

Just tell them you've already done it more than once, and when it didn't help you decided then to phone TW. You'll get put through to the next tier of support who are more helpful in my experience

Re: more upgrade delays?
 

I'm in Plymouth and when I phoned up to ask about the upgrades in my region, the engineer said they expected us to be done around July time.

Re: more upgrade delays?
 

spoke to Telewest today, they are still saying 20th December for our upgrades in Yorkshire.

says we will get an email on the day it goes live, followed by a letter.

fingers crossed thats santa gets it right!

Re: more upgrade delays?
 

Just to let everyone know the upgrades are to be done by early 06. So nothing is delayed yet. When march/april 06 is about and still no upgrade then you can moan.

Re: more upgrade delays?
 

I'm in dundee and have already been upgraded *ducks to avoid projectiles*, but what i found was that my modem was constantly going to recieve mode for about a week or so, then out of the blue, i was getting mega DL speeds.

thought i was upgraded...but then speeds went back to normal, it happened a couple more times, then about a week later i was up there permanently.

suppose what i'm getting at is, keep an eye on your DL speed and modem, if they;re acting a bit weird/ spurious, you're prob not far off.

Re: more upgrade delays?
 

the Midland still not been done yet I leave in the dudley area i phoned the customer service centre they said they don,t have any idea when the upgrade going to be done

Re: more upgrade delays?
 

well the 20th has come and gone, and no upgrade - god damn it!

the evenfaster website still says to be announced.

my connection is still up and down allday, and has been like it since friday, apparently congestion and signal to noise ratio problem (SNR). Telewest were laying new black and blue cables in my street on saturday, so they must be replacing old cable, which is great, but they estimate another 9 days at least until the work will be complete.

in the mean time i have to sit and grin and bear it, with download speeds around 5kbs during peak times, and no connection for hours on end at times.
only time its workable is from 2300 until daybreak.

please pull your fingers out telewest!

Re: more upgrade delays?
 

*giggles maniacally*.

Telewest like every other ISP/telco/cableco will have a network freeze before Christmas that runs to January to avoid complications over the Christmas period.

In short, you aren't seeing upgrades until January, and the only work that'll be happening will be emergency work.

Re: more upgrade delays?
 

ARRRGGGGGHHHH Nothing is delayed. Telewest said all upgrades will be completed by early 06.

It is not even 06 yet so stop complaining. Its getting annoying now.

Re: more upgrade delays?
 

I haven't been upgraded yet, but 10mb for £35 a month, I am quite happy to wait. :)

Re: more upgrade delays?
 

it looks like there working there way down the list so...
Deven will be the last for the upgrades proberbly, north west get at end of january so i think it will gogoes:
NORTH WEST - End of jan
YORKSHIRE - feb
MIDLANDS - march
DEVEN - april

hey they did teleport complete rollout early it may happen eith this

Re: more upgrade delays?
 

It's spelt "Devon". Hopefully soon Telewest will wake the **** up and start sending out the new config files to our surfboards :)

Re: more upgrade delays?
 

Hello, Same here, The modem keeps trying to update but keeps Ignoring the SW upgrade via provisioning: same image.

Re: more upgrade delays?
 

Were have you found the infomation that NTL are working down the list?,I thought it should be all done by the end of JANUARY.Also its not like it takes NTL to change everyones account!?

Re: more upgrade delays?
 

End of this month now. Lets see if they do it in a couple of days! LOL

Re: more upgrade delays?
 

Yep, been on the phone to support, i've seen some work going on in my streets, and they've even been round with the updated "10Mb Elite" advertisements ;)

Looking promising, oh, and downloads are allover the place, with no problems, i was receiving 1.5mbps the other day on a download, maniac speed, should only be acheivable on a 30Mbit line though. Scary.

Hopefully by the 31st we'll be well in :)

Enjoying this now, people around my area keep coming to me for information though, i tell them where to go... (www.cableforum.co.uk) :p

Re: more upgrade delays?
 

Devon is complete now :P

Came home from college today and found out that IRC had disconnected around 1:15pm, so I ran a speedtest and it showed 8.3mbps :)

Re: more upgrade delays?
 

yes quicktime HD trailers finaly stream without buffering.

Re: more upgrade delays?
 

Just spotted this, take a look at the page, its looking ike good news for Yorkshire and Midlands. Work is complete, and as shown, End Of March is holding true. Actually, on second thoughts you've all probably read this already :D

http://www.blueyonder.co.uk/blueyond...bbs_evenfaster

Re: more upgrade delays?
 

bristol is meant to have been completed and i still only get an equivelent 256 service even tho i am paying for 4meg trundling off down the refund path now the problem seems to be oversubscription.
I wish everyone luck with there trials and tribulations.

Re: more upgrade delays?
 

Yorkshire upgrade is now finished:D :D :D

Yipeeeeeeeeeeee
Just downloaded an MP3 in17 seconds :tu: Luverly jubberly

Re: more upgrade delays?
 

I`m From Plymouth and have rang god only know how many times, concerning slow speeds ie less than half ( speed wise ) of what I'm paying for i was going to give the service up 7months ago and was told your speed will be going up in two weeks ( ha ha yeah right ) so i guess we need to take note that telewest ( it seems ) will lie through there teeth if it means they keep your custom, it is also worth remembering that Plymouth is on a different franchise to the rest of telewest ie telewest/eurobell or at least this is there own given info upgrades??? dont hold your breath..!!!!