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quick2004 29-11-2005 23:36

blockin all my Internet
 
blockin all my Internet from login on to my website my Cable Modem Goin of when i log on to it.

All my Internetgoes of when log on to it and my Modem goes of, i calld ntlworld for help they say all this new to them ,its ******* me of all this because its my site and cont log on because it cuts my Modem of ,when i go on my mates Internet works 100% , its just from my isp , i got ntlworld Cable Modem 4 mb , will any one help me on this ?
all this been goin on for 3 weeks now ,

danielf 29-11-2005 23:43

Re: blockin all my Internet
 
It looks a bit spammey, that first post of yours...

Russ 29-11-2005 23:48

Re: blockin all my Internet
 
Nah, it's been dealt with ;)

Didn't know ntl did 4mb though....

quick2004 29-11-2005 23:52

Re: blockin all my Internet
 
ok 3 mb then mate look will some one help me on this ?

danielf 29-11-2005 23:55

Re: blockin all my Internet
 
Quote:

Originally Posted by quick2004
ok 3 mb then mate look will some one help me on this ?

wots the prob?

quick2004 30-11-2005 00:00

Re: blockin all my Internet
 
WHEN LOG ON TO MY FORUM MY Internet goes of and Cable Modem
,from login on to xxxxxxx.net , it's been goin on for 3 weeks now , i Calld ntlworld help they say its all new to them whay i'm sayin
My Cable Modem goes of then back on from me login on to xxxxxxxx.net,

danielf 30-11-2005 00:05

Re: blockin all my Internet
 
Quote:

Originally Posted by quick2004
WHEN LOG ON TO MY FORUM MY Internet goes of and Cable Modem
,from login on to xxxxxxx.net , it's been goin on for 3 weeks now , i Calld ntlworld help they say its all new to them whay i'm sayin
My Cable Modem goes of then back on from me login on to xxxxxxxx.net,

Spelling and punctuation isn't your strong point is it :) ? Time for bed for me. I'm sure someone will take over...

quick2004 30-11-2005 00:22

Re: blockin all my Internet
 
looks like help forum not

---------- Post added at 01:22 ---------- Previous post was at 01:09 ----------

am runnin Motorola Surfboard 3100 if that helps ,
WHEN LOG ON TO MY Website MY Cable Modem goes of just cuts out
,from login on to xxxxxxxx.net , it's been goin on for 3 weeks now

Graham 30-11-2005 01:18

Re: blockin all my Internet
 
Quote:

Originally Posted by quick2004
looks like help forum not

I'm sorry, but I, and I'm sure others here are having trouble understanding exactly what the problem is or what difficulties you are having.

As far as I can tell, what you are saying is that when you try to log on to "xxxxxxxxx.net" you lose your internet connection. Is this correct?

You say you have a cable modem, so what happens with the status lights on the front? Do you lose the steady SYNC and RDY lights? Are the U/S and D/S lights still flashing?

Do you have a firewall or other software that shows what traffic is going in and out of your system? If so, does it still show traffic both ways? Only one way? Neither?

The more information you can give and the clearer you can be with your explanations the easier it will be for others to help you.

Paul 30-11-2005 02:31

Re: blockin all my Internet
 
quick2004, since you don't seem to have taken the hint, let me spell it out for you - stop spamming your website name. If you have a genuine problem then members here will try and help you as much as they can - if you keep spamming you site two/three times in every post, you and this thread will be removed.

daz300 30-11-2005 10:24

Re: blockin all my Internet
 
i am lost ????

DaggaDagga 30-11-2005 11:05

Re: blockin all my Internet
 
Anyone know of a good txt-to-English translator?

Perhaps there should be a "Chav" section of the forum, where everyone fluent in this strange language can happily chat to each other without any need for translation.

The problem is - are the people who write this stuff capable of understanding anyone else's messages in the same format? Can they even understand their own messages?

I must be getting old - youth of today, etc, etc.

Russ 30-11-2005 11:22

Re: blockin all my Internet
 
Back on topic please.

quick2004 30-11-2005 11:44

Re: blockin all my Internet
 
As far as I can tell, what you are saying is that when you try to log on to "xxxxxxxxx.net" you lose your internet connection. Is this correct? YES
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,
You say you have a cable modem, so what happens with the status lights on the front? Do you lose the steady SYNC and RDY lights? Are the U/S and D/S lights still flashing? All Lights go of
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,
Do you have a firewall or other software that shows what traffic is going in and out of your system? Yes run Zone Labs for my Firewall & router,
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,
is ntl using a transparent proxy ? my webhost askin

jaycee 30-11-2005 12:02

Re: blockin all my Internet
 
Sounds like you have a trojan dialler program installed from visiting a porn site or so. It will be disconnecting your broadband and trying to dial a premium rate number on a modem.

quick2004 30-11-2005 12:10

Re: blockin all my Internet
 
Quote:

Originally Posted by jaycee
Sounds like you have a trojan dialler program installed from visiting a porn site or so. It will be disconnecting your broadband and trying to dial a premium rate number on a modem.

Thanks for reply mate ,
Dont see why cuts my modem of , runin 3 pcs from router if log on xxxxxxxxxxxxx.net from my bros pc modem cuts out

did format 2 weeks go see if that works did not work ,

monkey2468 30-11-2005 12:24

Re: blockin all my Internet
 
Does the power light on the modem go out?

quick2004 30-11-2005 13:08

Re: blockin all my Internet
 
Quote:

Originally Posted by monkey2468
Does the power light on the modem go out?

yes all lights go out mate

---------- Post added at 13:56 ---------- Previous post was at 13:37 ----------

it was workin 100% 3 weeks go , just one day log on my website then modem cuts out

---------- Post added at 14:08 ---------- Previous post was at 13:56 ----------

time call Cs , if they dont help i'll get new isp

monkey2468 30-11-2005 14:08

Re: blockin all my Internet
 
Sounds like a dodgy power pack/ cable or modem. needs replacing by the sounds of it.
Probably a coincidence that it goes off on certain web sites.

quick2004 30-11-2005 14:16

Re: blockin all my Internet
 
am on phone to cs now they tellin me my end workin ok ,

they dont know why it cuts modem of,,,but dont see why modem goes of on my website

Hom3r 30-11-2005 14:27

Re: blockin all my Internet
 
Check that the modems power supply is connected firmly, if its not, it may explain the problem.

monkey2468 30-11-2005 14:36

Re: blockin all my Internet
 
Quote:

Originally Posted by quick2004
am on phone to cs now they tellin me my end workin ok ,

they dont know why it cuts modem of,,,but dont see why modem goes of on my website

Unplug modem from power, call back up and say that it has gone off completly and is now dead. (but i didn't tell you to do that;) )

quick2004 30-11-2005 15:24

Re: blockin all my Internet
 
They said for me do proxy did that not workin ,,,then go on netscape , doin that now ,,, if that dont work call cs back

---------- Post added at 15:53 ---------- Previous post was at 15:44 ----------

netscape dont work it just cuts my modem of

---------- Post added at 16:12 ---------- Previous post was at 15:53 ----------

why do i need pay for some one come out when its ntlworlds end whats ***** up

---------- Post added at 16:24 ---------- Previous post was at 16:12 ----------

Quote:

Originally Posted by david.ewles
Check that the modems power supply is connected firmly, if its not, it may explain the problem.

did all that mate

Richy99 30-11-2005 15:43

Re: blockin all my Internet
 
and can you get every other site?

sounds more like an issue with the site disconnecting you or a virus/trojan as mentioned

quick2004 30-11-2005 16:19

Re: blockin all my Internet
 
Quote:

Originally Posted by Richy99
and can you get every other site?

sounds more like an issue with the site disconnecting you or a virus/trojan as mentioned

virus/trojan , Dont have any on my pc's at house , its just one website whats cutin my modem of I can look at website just when log on to site modem cuts of

---------- Post added at 17:19 ---------- Previous post was at 16:53 ----------

goin call cs back now if they dont help am goin get new isp like bulldogbroadband

Paul 30-11-2005 16:59

Re: blockin all my Internet
 
Quote:

Originally Posted by quick2004
goin call cs back now if they dont help am goin get new isp like bulldogbroadband

I suggest you do that.

FYI, Cable Modems neither know nor care what sites you visit.

quick2004 30-11-2005 17:42

Re: blockin all my Internet
 
they goin give me new Modem

---------- Post added at 18:42 ---------- Previous post was at 18:06 ----------

Do any of u lot say this goin fix this ?

bongman_uk 30-11-2005 17:59

Re: blockin all my Internet
 
Yeah most likely.

If the power light goes off, there is most likely some serious hardware problem with the device

JohnHorb 30-11-2005 18:10

Re: blockin all my Internet
 
Quote:

Originally Posted by quick2004
As far as I can tell, what you are saying is that when you try to log on to "xxxxxxxxx.net" you lose your internet connection. Is this correct? YES
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,
You say you have a cable modem, so what happens with the status lights on the front? Do you lose the steady SYNC and RDY lights? Are the U/S and D/S lights still flashing? All Lights go of
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,
Do you have a firewall or other software that shows what traffic is going in and out of your system? Yes run Zone Labs for my Firewall & router,
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,
is ntl using a transparent proxy ? my webhost askin

In reply to the last question, yes, NTL do use transparent proxies. If you click on the 'Connection' link in the toolbar at the top of this page, it will tell you if your connection is using one, and, if so, which one. Don't know if its anything to do with your problem, but some badly-coded web sites will block ALL users of a proxy if ONE user has a virus, etc.

Paul 30-11-2005 18:14

Re: blockin all my Internet
 
He is, not suprisingly, using the Cardiff proxy servers.

quick2004 30-11-2005 20:11

Re: blockin all my Internet
 
did virus scan on Serevres all ok

---------- Post added at 21:11 ---------- Previous post was at 20:43 ----------

This from my webhost ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Note that your ISP is using a transparent proxy and this may be the source of your issues. ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
And what u siad to me mate that Ntl as transparent proxy ,But dont see why this cuts my net of

Stuart 30-11-2005 20:35

Re: blockin all my Internet
 
Quote:

Originally Posted by quick2004
did virus scan on Serevres all ok

---------- Post added at 21:11 ---------- Previous post was at 20:43 ----------

This from my webhost ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Note that your ISP is using a transparent proxy and this may be the source of your issues. ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
And what u siad to me mate that Ntl as transparent proxy ,But dont see why this cuts my net of

It's doubtful your problems are caused by either viruses or proxies (transparent or otherwise).

Even though both CAN cause connection problems, at least on of the lights (the power light) would stay on, and, TBH, I doubt either problem would affect ANY of the lights.

In the case of a virus, the you would get errors on the PC. In the event of a faulty proxy (transparent or specified), you would get random delays and errors (again on the PC) while viewing sites.

quick2004 30-11-2005 20:41

Re: blockin all my Internet
 
Quote:

Originally Posted by Stuart C
It's doubtful your problems are caused by either viruses or proxies (transparent or otherwise).

Even though both CAN cause connection problems, at least on of the lights (the power light) would stay on, and, TBH, I doubt either problem would affect ANY of the lights.

In the case of a virus, the you would get errors on the PC. In the event of a faulty proxy (transparent or specified), you would get random delays and errors (again on the PC) while viewing sites.

Hey Stuart C,,
See am lost mate From one website That cuts my modem of ,thats over 3 weeks now been goin on for , u say its Ntlworld doin this From there servers ?

Edit (again) : Stop trying to bypass the swear censor.

Stuart 30-11-2005 21:16

Re: blockin all my Internet
 
Quote:

Originally Posted by quick2004
Quote:

Originally Posted by Stuart C
It's doubtful your problems are caused by either viruses or proxies (transparent or otherwise).

Even though both CAN cause connection problems, at least on of the lights (the power light) would stay on, and, TBH, I doubt either problem would affect ANY of the lights.

In the case of a virus, the you would get errors on the PC. In the event of a faulty proxy (transparent or specified), you would get random delays and errors (again on the PC) while viewing sites.

Hey Stuart C,,
See am lost mate From one website That cuts my modem of ,thats over 3 weeks now been goin on for , u say its Ntlworld doin this From there servers ?

You have misunderstood me. I said nothing of the sort. If your modem is crashing like you say, the chances are it (or your connection) is faulty.

rdhw 01-12-2005 10:00

Re: blockin all my Internet
 
It might be worth noting in this thread that users in other threads have been noting that visiting certain websites is causing their cable modems to re-boot, just like the original poster in this thread. This was associated with the firmware upgrade to enable the 10Mbps service. In particular this problem is affecting Surfboard 4100 models.

quick2004 01-12-2005 22:14

Re: blockin all my Internet
 
hehehehehehehehehehehhehehehehehehehehehehehehhehe hehehehehehehhehehehehhe
right got this sh&t work it was my router ,,,

Like Say thnaks for all info u give me 10.10 Thnaks :angel:


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