[Merged] Manchester Issues
 

I'm in Manchester, and about half an hour ago broadband and TV died completely. Nothing at all. The boxes won't even boot.

I have been out of the business a while now, I am guessing that the network is no longer monitored outside office hours, so this will now be down until at least tomorrow....does anyone know any better?

I would say it's not a fault that will be affecting just me, I think others will be affected too.

And in case anyone's wondering, I'm posting from a dialup.

Re: Manchester outage?
 

I am in South Manchester and TV an BB is fine, not gone off at all, sorry.

Re: Manchester outage?
 

Hmm, perhaps someone's vandalised a cabinet then or something. That sort of area really.

---------- Post added at 22:14 ---------- Previous post was at 22:13 ----------

Well the faults line is reporting an outage affecting Stockport....although that isn't exactly where I am, I happen to know that Stockport outages *always* affect me, so that'll be what it is.

Seems well handled then, you ring and there's a recorded message about it.....quite efficient really. What have they been up to since I left? :o

Terrible connection South Manchester
 

ntl home120 modem

Upgraded to 10Mb from 2MB at the weekend. Been getting wildly random results however tonight seems to be particularly bad:

Tue, 29 Nov 2005 22:58:23 UTC
1st 128K took 1688 ms = 77649 Bytes/sec = approx 646 kbits/sec
2nd 128K took 218 ms = 601248 Bytes/sec = approx 5002 kbits/sec
3rd 128K took 657 ms = 199501 Bytes/sec = approx 1660 kbits/sec
4th 128K took 625 ms = 209715 Bytes/sec = approx 1745 kbits/sec

This usually shows around 7Mb but is obviously fairly terrible tonight.
Does anyone know of any problems in the area? I've checked the status and apparently no problems!

Re: Manchester outage?
 

I lost my connection about 9.30pm, tv and broadband and only just got back on now. I checked with the neighbours and they had lost their services too. Oh well, all now working and happily surfing ..........

Re: Manchester outage?
 

Im in withington, all's been good here, gf lives in rusholme and fine there also :S

Re: Manchester outage?
 

Mine has just come back, so must be the same problem as Marge.

That was all very efficient...outage, recorded message, fix....sorted in less than two and a half hours. Can't complain.

Re: Manchester outage?
 

My connection also died last night I didn't expect to have it back until later today perhaps someone does care after all.
I go through Ashton/Oldham for my connections

Re: Terrible connection South Manchester
 

Join the club:

http://www.cableforum.co.uk/board/sh...ad.php?t=38774

http://www.cableforum.co.uk/board/sh...ad.php?t=38138

IMHO, there is mounting evidence of widespread problems around here.

Re: Terrible connection South Manchester
 

My NTL was knocked out about 9pm yesterday till about midnight, Ran tech support up and they said a problem in the Stockport & Surrounding Areas was affected. I connect to Oldham but have a Stockport Postcode.

When I first upgraded to 10mb i was getting around 1.1mbps download now I usually am lucky to get 800kbps which Isn't bad compared to 350kbps on 3mbps but it's not great compared to what other users are getting.

I've not meithered NTL as it's still a trial yet but when it's out properly I may give them a ring and ask them to do a quick check and see if it's not my Cable Modem (a horrible looking Silver Ambit thing).

Re: [Merged] Manchester Issues
 

strangely no outages must be a south manc problem

Re: [Merged] Manchester Issues
 

I go through Oldham and was out from 9pm till midnight I wonder if th'engineer has a new connection.. :LOL:

let see if the outage fixed all the irregular dropping of the internet that has plagued me for months now.

Re: [Merged] Manchester Issues
 

Yup, same thing here last night (SK5 area). Modem did try a couple of times to reconnect, but it was about midnight when everything came back on and so far it's all tickety-boo around here.
Didn't have the luxury of dialup to reconnect (we had to remove the internal modem to fit in a decent graphics card some time ago and it's no fault of anyones but the computers manufacturer... so little space for anything!) to find out what was going on.
Finding that speeds had been fluctuating prior to the massive outage. Had been calling CS and TS for the last couple of weeks or so for upgrade in speed (usual stories.. Indian Call Centre.. blah blah blah)
Today, everything seems fine. Lets hope it stays that way :)

Re: [Merged] Manchester Issues
 

No problem noticed last night (TV or BB) on baguely end of the bits, even tho I've got an SK postcode

Re: [Merged] Manchester Issues
 

There were problems tonight, when mine went off earlier, i rang tech support, it told me "167 people waiting", and a "high volume of calls", that told me enough, so i hung and waited 30mins, on it came.
But recently the dead reliable NTL has been the crappest of services.
If its to do with 10 meg, ok, a bit of trouble is expected, lets hope it does'nt get worse than this.

Re: [Merged] Manchester Issues
 

My connection returned to normal after serious speed issues last week, however it has now returned to it's degraded state, not a happy bunny, i hope i get 10mb tomorrow or I'll cry.

Can anyone explain possible reasons for my connection doing this:

http://img439.imageshack.us/img439/9971/ntl30115ew.jpg

It constantly zig-zags up and down between 380kb and about 0-100kb. This is from my news provider and is not a problem with them, it does it anywhere, from any site.

It's also not just on my PC, but my laptop too, whether I go direct or use the router, all this via ethernet. Also it seems to be affecting my PS2 online gameplay.

Re: [Merged] Manchester Issues
 

I think NTL need to sort out you network before giving faster speeds, do you think going onto 10MB will sort out the speed issues you have? Most likely if others and you on that network was given 10MB it would slow down more.

Re: [Merged] Manchester Issues
 

Florence quite agree with you on this they need to sort out the proxies and the reliability

Re: [Merged] Manchester Issues
 

:LOL: they can throw away the proxies for me I have faster pages since they were switched off with very little issues on refreshing a page. The proxy money would be better spent employing staff looking after the network.

Re: [Merged] Manchester Issues
 

They dont care about existing customers and the service levels they receive. They already feel assured of your money. No ,they need marketing tag lines to suck in new customers and thats where the 10Mb/£12 a month deal comes in. They sign up loads of newbies, cop the extra cash,spend little or none of it on infrastructure and everyones happy apart from those who keep losing their connections or suffer low speeds.

Re: [Merged] Manchester Issues
 

Its been bl++dy crap again today, got the barely "upto" 10 meg yesterday, and its been horrendous, often less than my original 3.
Disconnections, slow [if at all] browsing, even erratic mail. Just like the good old days. :(

Re: [Merged] Manchester Issues
 

Glad I am still on 2mb only slowed down a little around 7pm last night but nothing much. Downloads was fast as always around midnight.

Re: [Merged] Manchester Issues
 

Fri, 2 Dec 2005 15:45:25 UTC
1st 128K took 547 ms = 239620 Bytes/sec = approx 1994 kbits/sec
2nd 128K took 609 ms = 215225 Bytes/sec = approx 1791 kbits/sec
3rd 128K took 563 ms = 232810 Bytes/sec = approx 1937 kbits/sec
4th 128K took 1125 ms = 116508 Bytes/sec = approx 969 kbits/sec

Not bad for upto 10 meg, should be upto 3 meg.
This is worse than its ever been. :(

Re: [Merged] Manchester Issues
 

When are NTL going to own up to the issues in Manchester :mad:

I'm sick of hearing "I've just ran a test, and your line is perfect, there are no issues!"

Rah Rah Rah

I'm more annoyed at the fact they won't say there's an issue, and just keep denying it.

Re: [Merged] Manchester Issues
 

Think you will find the isuess are intermeitten and in certain areas so hard to find with limited experienced staff, looking after the network.


my 2mb is working well tonight

Re: [Merged] Manchester Issues
 

Mine seems allright just done the checks
The proxy check:D
You are an ntl customer but do not appear to be using a proxy.
And the speed test
Fri, 2 Dec 2005 20:11:06 UTC
1st 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
4th 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec:D :angel:

Re: [Merged] Manchester Issues
 

I'm almost "upto" 10 meg atm. ;)

1st 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
2nd 128K took 110 ms = 1191564 Bytes/sec = approx 9914 kbits/sec
3rd 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
4th 128K took 281 ms = 466448 Bytes/sec = approx 3881 kbits/sec


That 4th hop is always in reverse gear. :(

Re: [Merged] Manchester Issues
 

9pm and as always the networking is slowing..

---------- Post added at 21:18 ---------- Previous post was at 20:52 ----------

I have started having time outs when access websites so had to select a proxy but to top it all I am building a website and FTP cannot connect to the website yet others not on NTL can.

Re: [Merged] Manchester Issues
 

Dreadful again in Manchester today, this is no better than when I had 3 mbit.

Downstream2881 Kbps (360.1 KB/sec)3111 Kbps (inc. overheads)Upstream495 Kbps (61.9 KB/sec)534 Kbps (inc. overheads)

Not got much higher than this since the network went down!!!!

Re: [Merged] Manchester Issues
 

I know they keep saying there is enough to manage 10mb but the faster you go the more the network needs to be spot on and unfortunately the bean counters at NTL seem to think selling staff is more important than engineers that keep things ticking over.

Re: [Merged] Manchester Issues
 

Wrong, the 'speed' getting chucked down the network is the same whether users are on 128k or 10Mbit, as you all share a part of a larger channel, and it's that channel and its' modulation that set how high a quality the network needs to be.

You get a slice of that larger channel however your modem is constantly receiving data from el uBR.

Sounds more like bandwidth congestion (clue being slowdowns at peak times), which isn't really an issue to do with local network maintenance more one for capacity planning. Some dodgy signal issues there potentially, with regard to connection stability, these can be checked out through the normal channels, and logs from modems will tell the story.

RDHW's test is not supposed to be a reliable test, note your 2nd test's speeds are impossible, and averaging them all out gives you a quite acceptable speed across all 4 tests.

Use ADSLGuide or another speedtest but not RDHW's it was designed to be a basic guesstimator, its' sample sizes are too small for the higher speed services really, and can be thrown wildly out of kilter too easily.

Re: [Merged] Manchester Issues
 

Ignition, would you happen to know if this graph is the result of bandwidth congestion?

[img]Download Failed (1)[/img]

I've just taken this shot about 5 minutes ago. This is what I get constantly 24/7 not just onpeak, i've tested right through the night until 5am, 9am through to 12pm, any time of day, this is what i get. This is downloading a 50mb file from my webspace on ntl. But happens what ever site i use, even my newshost, and it's been like this for nearly two weeks now.

Re: [Merged] Manchester Issues
 

The throughput drops to 0 whilst you downloading?

Re: [Merged] Manchester Issues
 

I found hardly any webpages would even open last week, today its been almost perfect.
On friday a very helpful tech guy did every test he could, and concluded my modem, and everything my end were functioning ok.
That only leaves the network and\or congestion. Assuming it only got really bad due to the upgrade work [and could that be the cause?], i am hoping things might settle down.

Re: [Merged] Manchester Issues
 

That doesn't look like congestion no, congestion you'd see fluctuating speeds not all or nothing as you are getting.

Re: [Merged] Manchester Issues
 

eBay has virtually ground to a halt for me. I do hope something happens about this soon.

Re: [Merged] Manchester Issues
 

just when you think that you would escape the recent problems

Sun, 4 Dec 2005 19:50:16 UTC
1st 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 562 ms = 233224 Bytes/sec = approx 1940 kbits/sec
4th 128K took 3172 ms = 41322 Bytes/sec = approx 344 kbits/sec

A load of bobbins again :rolleyes:

Target Name: www.ntlworld.com
IP: 212.250.162.47
Date/Time: 04/12/2005 19:53:37
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 6 ms 15 ms 7 ms 8 ms 6 ms 6 ms 11 ms * 7 ms 16 ms [10.23.48.1]
3 28 ms 12 ms 16 ms 52 ms 12 ms 102 ms 9 ms * 16 ms 8 ms oldh-t2cam1-b-v115.inet.ntl.com [80.5.164.189]
4 12 ms 29 ms 7 ms 10 ms 8 ms 71 ms 13 ms 10 ms 12 ms 11 ms manc-t3core-1b-ge-111-0.inet.ntl.com [213.104.242.205]
5 24 ms 15 ms 9 ms 8 ms 65 ms 40 ms 12 ms 18 ms 9 ms 24 ms man-bb-b-so-400-0.inet.ntl.com [213.105.242.245]
6 13 ms 18 ms 16 ms 13 ms 44 ms 18 ms 28 ms 18 ms 17 ms 17 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
7 21 ms 22 ms 14 ms 20 ms 17 ms 14 ms 114 ms 15 ms 15 ms 18 ms win-dc-a-v902.inet.ntl.com [62.253.187.222]
8 15 ms 24 ms 19 ms 18 ms 20 ms 13 ms 100 ms 15 ms 21 ms 19 ms www.ntlworld.com [212.250.162.47]

this might help

Re: [Merged] Manchester Issues
 

What do you expect when they cut back on engineers and only employ sales staff :shrug: suppose after December the only way is downhill fast for the northwest. Lets see if NTL can prove us wrong and employ some BB engineers as withjout them the network will be bad and the customers will leave

Re: [Merged] Manchester Issues
 

im getting crap speeds like 36kbs when im downloading demos, does this look alright, its the speed test results from the link at the top of the page,

Sun, 4 Dec 2005 20:36:18 UTC

1st 512K took 1750 ms = 299593 KB/sec, approx 2469 Kbps, 2.41 Mbps
2nd 512K took 1859 ms = 282027 KB/sec, approx 2324 Kbps, 2.27 Mbps
3rd 512K took 2391 ms = 219276 KB/sec, approx 1807 Kbps, 1.76 Mbps
4th 512K took 2484 ms = 211066 KB/sec, approx 1689 Kbps, 1.65 Mbps

Overall Average Speed = approx 2072 Kbps, 2.02 Mbps

im on 10meg and my old 2meg seems faster and more stable

Re: [Merged] Manchester Issues
 

Sorry to say this but Bill C, who I assume you are referring to, is not a network engineer, nor do broadband engineers maintain and service the local networks in the North West.

---------- Post added at 22:09 ---------- Previous post was at 22:04 ----------


You missed a 102ms spike in hop 3, a 71ms and a 29ms variation in hop 4, a 40ms spike to hop 5, a 28ms spike to hop 6, a 114ms spike to hop 7 and coloured a 21ms response in hop 8 but missed a 24ms one.

If this was done via wireless to your USR router try it wired instead or check signal for variations, alternatively supply something a little more concrete as far as proof of this affecting service, I note no packet loss to end destination indicating no ongoing packet loss and just drops to routers here and there.

Some variation with regard to latency is sadly an inevitable part of speed upgrades, and aspects of the upgrades aren't complete anywhere in the country. When all is done this might well stabilise your service.

Alternatively follow standard troubleshooting procedures for yourself and start calling directors of ntl ;)

---------- Post added at 22:18 ---------- Previous post was at 22:09 ----------

Looks like the baby is deprioritising rather than having a genuine issue.

Might be a local fault, however people are all in generally different networks with no real crossover points at the *access* level.

Core level appears at a very casual inspection to be ok.

Re: [Merged] Manchester Issues
 

What you going to blame this on. You are not on a proxy ?. Those readings are not great but there not that bad . ?

Re: [Merged] Manchester Issues
 

Ooo Oldham exchange:

Local loop unbundling presence
Bulldog: Available
Easynet: Available

UKOnline and Bulldog both available, ADSL2+ has shown promising results both on shorter and longer lines.

Re: [Merged] Manchester Issues
 

Yep, it's all or nothing. this is using either my pc or laptop, with or without router, both have been throughly checked for spyware, viruses, etc. but even if it was spyware using the connection the issue then would be with my programs and not shown in bandwidth monitor to like that.

I even tried a friends laptop via my router and got the same results.

NTL say everything is fine. :mad:

Re: [Merged] Manchester Issues
 

Wonder if it will be network engineers or the broadband engineers contracted out next.
First they came for the CSrs and no one complained then they came fot the Service engineers/techs who next .:rolleyes:
Contracting out does not work unless its controlled properley and thats from someone who works in an industry that has done in many times.
Contractors just take the money for the least work then sting you for extra work that you forgot to specify at large bucks rates.
Not contract staff are better value and will do more fot the £ if managed correctly

Thank you for the correction not perfect all the time:p: just wanted to check it was not a "local issue" before starting normal procedures :angel:
Any other checks suggested please specify
Suggestions on improving them appreciated:disturbd:

Re: [Merged] Manchester Issues
 

Just a quick note on using Treacert's and Pings for seeing how well the network is performing:

I work with Cisco kit and have a few 25xx's at home and they dynamically rate the traffic so under times of heavy load or if the router is doing something then pings go up, this doesn't necessarily mean the networks going slow, just the router 'decides' to reply a bit later than normal, this won't happen in real data situations. It's called Prioritisation and IMCP comes last in most cases.

Re: [Merged] Manchester Issues
 

ignition what tool you get for those stats so I can use it for my diagnostics, thanks.

Re: [Merged] Manchester Issues
 

Umm nothing more interesting than MTR and ping I'm afraid :)

Re: [Merged] Manchester Issues
 

Still problems on the Manchester area. I am having to select a proxy for some websites to get them to load, FTP is struggling to connect to my webspace timing out a lot yet tracerts and pings are fine. Just what is going wrong with the network I cannot even access the modems config it keeps timing out.
I get this message trying to connect to my webspace;


Is there anything that can be tried to find where this problem is?

Re: [Merged] Manchester Issues
 

The modem config timing out is a local issue on your pc not a network issue.

Re: [Merged] Manchester Issues
 

suppose the FTP timing out and the unable to surf are also local issues with my PC?

I have not changed anything on my pc since the last time I accessed the modems config but to keep getting messages saying access denied makes one think NTL have updated info and blocked people out again.

Re: [Merged] Manchester Issues
 

I did not say that, Its up to you if you just want to fight over it. However the modem config timing out IS local to your pc. It is not coming from the network, its coming from the modem its self ? so how can the network make it time out ?


And BTW Its remarks like that, that make me glad i will not have to deal with this after the 24th of this month.

Re: [Merged] Manchester Issues
 

Bill: I think Florence is suggesting that ntl have altered something on the modem to prevent users accessing the config page.


Florence: It sounds like your modem is on the way out. Have you called Customer Services?

Re: [Merged] Manchester Issues
 

There has been no config changes to stop you looking at the config page. Also that modem is no older than 4 months :)

Re: [Merged] Manchester Issues
 

Well if your modem is timing out then it will obviously affect your internet since the modem is the middle point between you and the net.

Seems you need to resolve the modem issue before you can take this further.

Re: [Merged] Manchester Issues
 

Can anyone answer whether it is actually possible for NTL to switch the UBR I use?


My connection has been pants for almost a month now, and if it's not sorted soon, I'm really gonna have to start thinking about getting a BT line and Sky+ I just can't put up with anymore. But if NTL can sort this then I would gladly hold out, but it's just not looking promising for me.


So can CS help me in anyway or what?

Is there anyone here who could check my UBR status etc?

Re: [Merged] Manchester Issues
 

The short answer is "no" its not something that cs can do.

Re: [Merged] Manchester Issues
 

without changing anything on the pc I can get as far as logging in then it times out again. It is just like trying to log onto my webspace if you keep trying you get a bit further but everything is so painfully slow.

I will call TS but last time I was just told ther was no problem and its my end.. I had removed the router then so it was just the PC and the modem.

I am getting fed up with all this I have had random disconnections, connections but no data passing through.

Re: [Merged] Manchester Issues
 

Have you tried a better router most of the network problems went when i changed from Actiontec to US robotics

Now Now your not looking for NTL to admit problems it might be a "local issue"

Re: [Merged] Manchester Issues
 

Nope different subsystems would deal with traffic and the status pages.

Modem has to switch the traffic, doesn't go anywhere near the bits that would deal with ping replies to itself, or the web daemon.

---------- Post added at 22:03 ---------- Previous post was at 22:00 ----------

Possible yes, pointless yes.

Not really an easy thing to do either, kinda requires some new laser equipment, new cabling, etc, etc, you get the idea. You're unlikely to pay ntl enough during your time with them to pay back the investment of resegmenting you personally.

---------- Post added at 22:06 ---------- Previous post was at 22:03 ----------

Anyway...

This isn't really helping, this is just a collection of unrelated issues from people who happen to be in Manchester. We could have a 'Manchester issues' a 'Berkshire issues' a 'Hampshire issues' etc etc this really doesn't help and ends up as nothing more than a gripe thread.

Really what are the symptoms, can you pop a traceroute in so that can see if you're losing routing rather than total disconnection if that's the case, etc, etc.

At the moment this isn't helping anyone get anywhere as it's a complete mess with no sense of direction or organisation.

There are loads of things that can cause these various issues, and nothing that can cause all of them.

---------- Post added at 22:08 ---------- Previous post was at 22:06 ----------

I don't think that's the ntl network to be honest. It doesn't care what you are trying to access, all it cares about is getting whatever you are sending to the other side, be it ICMP, FTP, etc, etc.

Anyone else in Manchester who can replicate these FTP connection issues?

Scary I know, but replication is usually a very very good step towards troubleshooting.

An idea of where people are in Manchester would be handy too.

Or we could just carry on with the random complaining without any real information to assist in resolutions.

---------- Post added at 22:10 ---------- Previous post was at 22:08 ----------

Florence suggests that isn't the issue as she informed that it was the same bypassing the router.

Not sure if that meant that the stability issues persisted or the issues connecting to servers.

Re: [Merged] Manchester Issues
 

Pinging kittysworld.co.uk [195.62.28.9] with 32 bytes of data:

Reply from 195.62.28.9: bytes=32 time=16ms TTL=52
Reply from 195.62.28.9: bytes=32 time=17ms TTL=52
Reply from 195.62.28.9: bytes=32 time=21ms TTL=52
Reply from 195.62.28.9: bytes=32 time=17ms TTL=52

Ping statistics for 195.62.28.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 21ms, Average = 17ms


Tracing route to kittysworld.co.uk [195.62.28.9]
over a maximum of 30 hops:

1 13 ms 9 ms 14 ms 10.9.0.1
2 115 ms 18 ms 21 ms oldh-t2cam1-b-ge-wan51-129.inet.ntl.com [80.5.16
5.109]
3 12 ms 11 ms 14 ms manc-t3core-1b-ge-011-0.inet.ntl.com [213.104.24
2.169]
4 11 ms 11 ms 12 ms man-bb-b-so-400-0.inet.ntl.com [213.105.242.245]

5 21 ms 17 ms 17 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

6 18 ms 18 ms 19 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]

7 20 ms 22 ms 19 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
8 20 ms 19 ms 22 ms xchangepoint-gw1.aexiomus.net [217.79.160.25]
9 22 ms 28 ms 19 ms peer8.rbl-mer.aexiomus.net [80.82.128.46]
10 31 ms 31 ms 29 ms 84-45-244-6.no-dns-yet.enta.net [84.45.244.6]
11 30 ms 18 ms 21 ms mars.miniserve.net [195.62.28.9]

Trace complete.

Re: [Merged] Manchester Issues
 

This one from South Manchester for comparison


Tracing route to kittysworld.co.uk [195.62.28.9]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ipcop.localdomain [10.0.0.1]
2 7 ms 8 ms 7 ms 10.15.16.1
3 10 ms 8 ms 9 ms bagu-t2cam1-b-ge-wan52-121.inet.nt
2.213]
4 8 ms 18 ms 8 ms bagu-t2core-b-ge-wan64.inet.ntl.co
1]
5 9 ms 9 ms 10 ms lee-bb-b-so-200-0.inet.ntl.com [21

6 10 ms 9 ms 10 ms lee-bb-a-ae0-0.inet.ntl.com [62.25
7 14 ms 14 ms 14 ms nth-bb-b-so-000-0.inet.ntl.com [62

8 14 ms 25 ms 13 ms nth-bb-a-ae0-0.inet.ntl.com [62.25
9 17 ms 15 ms 16 ms gfd-bb-b-so-400-0.inet.ntl.com [62
10 34 ms 20 ms 18 ms redb-ic-1-as0-0.inet.ntl.com [213.
11 18 ms 18 ms 18 ms xchangepoint-gw1.aexiomus.net [217
12 18 ms 18 ms 19 ms peer8.rbl-mer.aexiomus.net [80.82.
13 18 ms 17 ms 18 ms 84-45-244-6.no-dns-yet.enta.net [8
14 34 ms 16 ms 18 ms mars.miniserve.net [195.62.28.9]


Connection 10 meg

Re: [Merged] Manchester Issues
 

Thank you Bill I know the proxy you go through is wqorking well but my problem seems to be I need to specify a proxy sometimes to surf then returning to some forums I have to unspecify to get back in.

I did notice the very high over 100 on the tracert I completed and a rerun also brought over 100 in the same space.

I still cannot log into my webspace and have sent screenshots to the hostoing company to make sure I have cleared that part before I call tech support @ NTL

Re: [Merged] Manchester Issues
 

As stated elsewhere a fair amount of times, proxies don't have any influence over pings.

Occasional spikes on traces especially on the same nodes if they are busy doing other things is par for the course as previously stated many times elsewhere.

Re: [Merged] Manchester Issues
 

Well tonight I can access the website plesk panel the modems config and ftp my website without altering anything on my pc. Also webpages are back loading quicker also nothing has been rebooted. :shrug:

Re: [Merged] Manchester Issues
 

I lost my broadband alltogether about midnight last night, today it seems full steam ahead. may just have been a Manchester problem.
I take it day by day now :rofl:

Re: [Merged] Manchester Issues
 

I lost my broadband last night too about midnight (i live nr bolton) then it came back about 2 AM :tu: i had loads of probs last month..i lost my connection for about 4 days..that really sucked, like you i take it day by day now :rolleyes:

Still waiting for 10 MB too..still got 3 MB speeds :scratch:

Re: [Merged] Manchester Issues
 

Target Name: mars.miniserve.net
IP: 195.62.28.9
Date/Time: 14/12/2005 06:23:38
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 6 ms 6 ms 6 ms 5 ms 8 ms 6 ms 5 ms 6 ms 5 ms 6 ms [10.23.48.1]
3 16 ms 6 ms 5 ms 6 ms 6 ms 29 ms 6 ms 6 ms 10 ms 6 ms oldh-t2cam1-a-v115.inet.ntl.com [80.5.164.61]
4 7 ms 7 ms 7 ms 6 ms 7 ms 8 ms 7 ms 7 ms 8 ms 7 ms manc-t3core-1a-ge-111-0.inet.ntl.com [213.104.242.77]
5 37 ms 7 ms 8 ms 7 ms 8 ms 8 ms 9 ms 31 ms 7 ms 7 ms man-bb-a-so-400-0.inet.ntl.com [213.105.172.241]
6 7 ms 10 ms 7 ms 8 ms 7 ms 7 ms 8 ms 7 ms 13 ms 9 ms man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
7 14 ms 18 ms 13 ms 13 ms 18 ms 14 ms 13 ms 17 ms 14 ms 36 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
8 14 ms 15 ms 14 ms 13 ms 14 ms 14 ms 14 ms 13 ms 13 ms 14 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]
9 18 ms 17 ms 16 ms 15 ms 14 ms 16 ms 15 ms 16 ms 15 ms 15 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
10 16 ms 16 ms 15 ms 15 ms 16 ms 15 ms 15 ms 17 ms 14 ms 15 ms xchangepoint-gw1.aexiomus.net [217.79.160.25]
11 15 ms 14 ms 16 ms 15 ms 16 ms 16 ms 15 ms 16 ms 16 ms 17 ms peer8.rbl-mer.aexiomus.net [80.82.128.46]
12 14 ms 15 ms 14 ms 14 ms 15 ms 14 ms 15 ms 14 ms 14 ms 15 ms 84-45-244-6.no-dns-yet.enta.net [84.45.244.6]
13 17 ms 14 ms 20 ms 15 ms 14 ms 15 ms 14 ms 16 ms 15 ms 15 ms mars.miniserve.net [195.62.28.9]

Just did this trace to kittys server if its of use to Bill or Ignition for comparing

Re: [Merged] Manchester Issues
 

Mine appears to have settled down, only one disconnection last friday.
Since then its been fine, touch wood. ;)
Damn its running slow now tho, less than my old 3meg.

Wed, 14 Dec 2005 17:30:30 UTC
1st 128K took 407 ms = 322044 Bytes/sec = approx 2679 kbits/sec
2nd 128K took 437 ms = 299936 Bytes/sec = approx 2495 kbits/sec
3rd 128K took 344 ms = 381023 Bytes/sec = approx 3170 kbits/sec
4th 128K took 9281 ms = 14123 Bytes/sec = approx 118 kbits/sec

Re: [Merged] Manchester Issues
 

Although things are a bit better now, I'm still seing some very slow sites. In particular, eBay is very unresponsive and I often have to repeat clicks - which makes sniping a bit risky! I'm not certain, but I'm gaining the impression that the problem sites are accessed through the Manchester internet exchange (Minx?) as opposed to the London one. Baguley to Manchester via Leeds eh!!

Re: [Merged] Manchester Issues
 

ping to kittysworld
Pinging kittysworld.co.uk [195.62.28.9] with 32 bytes of data:

Reply from 195.62.28.9: bytes=32 time=2143ms TTL=53
Request timed out.
Reply from 195.62.28.9: bytes=32 time=1776ms TTL=53
Reply from 195.62.28.9: bytes=32 time=1785ms TTL=53

Ping statistics for 195.62.28.9:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 1776ms, Maximum = 2143ms, Average = 1901ms
Tracer to kittysworld.
Tracing route to kittysworld.co.uk [195.62.28.9]
over a maximum of 30 hops:

1 1588 ms 1534 ms 1683 ms 10.9.0.1
2 1977 ms * 1574 ms oldh-t2cam1-b-ge-wan51-129.inet.ntl.com [80.5.16
5.109]
3 1498 ms * 2337 ms manc-t3core-1b-ge-011-0.inet.ntl.com [213.104.24
2.169]
4 2288 ms 2394 ms 2079 ms man-bb-b-so-400-0.inet.ntl.com [213.105.242.245]

5 1981 ms 2607 ms 2247 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

6 2417 ms 1609 ms 1687 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]

7 1570 ms 2159 ms 1905 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
8 1578 ms 1396 ms 1831 ms xchangepoint-gw1.aexiomus.net [217.79.160.25]
9 2140 ms 2102 ms 1596 ms peer8.rbl-mer.aexiomus.net [80.82.128.46]
10 1455 ms * 1626 ms aexiomus-gw.rbl-mer.misp.co.uk [80.82.143.210]
11 1581 ms 1291 ms 1817 ms mars.miniserve.net [195.62.28.9]


ping to router
Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time<1ms TTL=150
Reply from 192.168.1.1: bytes=32 time<1ms TTL=150
Reply from 192.168.1.1: bytes=32 time<1ms TTL=150
Reply from 192.168.1.1: bytes=32 time<1ms TTL=150

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Rebooted modem
ping kittysworld
Pinging kittysworld.co.uk [195.62.28.9] with 32 bytes of data:

Reply from 195.62.28.9: bytes=32 time=991ms TTL=53
Reply from 195.62.28.9: bytes=32 time=784ms TTL=53
Reply from 195.62.28.9: bytes=32 time=1015ms TTL=53
Reply from 195.62.28.9: bytes=32 time=791ms TTL=53

Ping statistics for 195.62.28.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 784ms, Maximum = 1015ms, Average = 895ms
tracer kittysworld

Tracing route to kittysworld.co.uk [195.62.28.9]
over a maximum of 30 hops:

1 1563 ms 1949 ms 1452 ms 10.9.0.1
2 1403 ms 1674 ms 1583 ms oldh-t2cam1-b-ge-wan51-129.inet.ntl.com [80.5.16
5.109]
3 1274 ms 1452 ms 1375 ms manc-t3core-1b-ge-011-0.inet.ntl.com [213.104.24
2.169]
4 1262 ms 1358 ms 2497 ms man-bb-b-so-400-0.inet.ntl.com [213.105.242.245]

5 2561 ms 2448 ms 1383 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

6 1757 ms 1318 ms 1476 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]

7 2113 ms 2205 ms 1328 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
8 600 ms 913 ms 1537 ms xchangepoint-gw1.aexiomus.net [217.79.160.25]
9 1346 ms 1718 ms 2166 ms peer8.rbl-mer.aexiomus.net [80.82.128.46]
10 2451 ms 2156 ms 1496 ms aexiomus-gw.rbl-mer.misp.co.uk [80.82.143.210]
11 2053 ms 2256 ms 1504 ms mars.miniserve.net [195.62.28.9]

Trace complete.

ping router
Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time<1ms TTL=150
Reply from 192.168.1.1: bytes=32 time<1ms TTL=150
Reply from 192.168.1.1: bytes=32 time=1ms TTL=150
Reply from 192.168.1.1: bytes=32 time<1ms TTL=150

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
__________________________________________________ __________

So what is causing the high pings?

Re: [Merged] Manchester Issues
 

the latest one nothing altered since the last one exceept the modem lights are not constantly flashing faster than christmas lights.

Tracing route to kittysworld.co.uk [195.62.28.9]
over a maximum of 30 hops:

1 12 ms 13 ms 9 ms 10.9.0.1
2 10 ms 57 ms 97 ms oldh-t2cam1-b-ge-wan51-129.inet.ntl.com [80.5.16
5.109]
3 12 ms 20 ms 12 ms manc-t3core-1b-ge-011-0.inet.ntl.com [213.104.24
2.169]
4 14 ms 11 ms 10 ms man-bb-b-so-400-0.inet.ntl.com [213.105.242.245]

5 39 ms 24 ms 26 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

6 31 ms 17 ms 17 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]

7 19 ms 23 ms 19 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
8 19 ms 28 ms 18 ms xchangepoint-gw1.aexiomus.net [217.79.160.25]
9 20 ms 19 ms 20 ms peer8.rbl-mer.aexiomus.net [80.82.128.46]
10 20 ms 19 ms 18 ms 84-45-244-6.no-dns-yet.enta.net [84.45.244.6]
11 18 ms 17 ms 18 ms mars.miniserve.net [195.62.28.9]

Trace complete.

C:\Documents and Settings\Florence>ping www.kittysworld.co.uk

Pinging kittysworld.co.uk [195.62.28.9] with 32 bytes of data:

Reply from 195.62.28.9: bytes=32 time=17ms TTL=52
Reply from 195.62.28.9: bytes=32 time=21ms TTL=52
Reply from 195.62.28.9: bytes=32 time=18ms TTL=52
Reply from 195.62.28.9: bytes=32 time=16ms TTL=52

Ping statistics for 195.62.28.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 21ms, Average = 18ms

Re: [Merged] Manchester Issues
 

And again:
Sat, 17 Dec 2005 08:53:04 UTC
1st 128K took 984 ms = 133203 Bytes/sec = approx 1108 kbits/sec
2nd 128K took 609 ms = 215225 Bytes/sec = approx 1791 kbits/sec
3rd 128K took 594 ms = 220660 Bytes/sec = approx 1836 kbits/sec
4th 128K took 1266 ms = 103532 Bytes/sec = approx 861 kbits/sec

Oi mr NTL, can i at least have the 3meg i pay for?
I know its "up to 10 meg" it didnt say anywhere "often less than you had". :(

Re: [Merged] Manchester Issues
 

Working very well here :D
no problems here must be south manchester:angel:

Sun, 18 Dec 2005 10:20:55 UTC
1st 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
4th 128K took 547 ms = 239620 Bytes/sec = approx 1994 kbits/sec

Re: [Merged] Manchester Issues
 

Th'eng I go through Oldham and on tracers my second hop is the same as yours

that was the last one and working well.

When I get the warning my pings have exceeded 4 secs I get this
at present I am not getting the warning so I know the network is working as its ment to.

Re: [Merged] Manchester Issues
 

It is all over the place wonder if Ignition or BB could shed light on it

Target Name: kittysworld.co.uk
IP: 195.62.28.9
Date/Time: 18/12/2005 20:01:58
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 13 ms 6 ms 6 ms 6 ms 6 ms 8 ms 13 ms 8 ms 8 ms 6 ms [10.23.48.1]
3 7 ms 8 ms 7 ms 6 ms 9 ms 97 ms 7 ms 10 ms 6 ms 7 ms oldh-t2cam1-a-v115.inet.ntl.com [80.5.164.61]
4 10 ms 14 ms 7 ms 7 ms 7 ms 8 ms 8 ms 6 ms 7 ms 7 ms manc-t3core-1a-ge-111-0.inet.ntl.com [213.104.242.77]
5 10 ms 6 ms 10 ms 7 ms 8 ms 7 ms 8 ms 8 ms 7 ms 8 ms man-bb-a-so-400-0.inet.ntl.com [213.105.172.241]
6 22 ms 7 ms 9 ms 45 ms 9 ms 8 ms 7 ms 9 ms 8 ms 8 ms man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
7 13 ms 21 ms 42 ms 13 ms 20 ms 14 ms 14 ms 28 ms 14 ms 14 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
8 21 ms 15 ms 15 ms 14 ms 14 ms 14 ms 14 ms 16 ms 14 ms 14 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]
9 15 ms 19 ms 15 ms 15 ms 22 ms 15 ms 16 ms 15 ms 14 ms 16 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
10 24 ms 16 ms 16 ms 15 ms 15 ms 16 ms 15 ms 16 ms 27 ms 16 ms xchangepoint-gw1.aexiomus.net [217.79.160.25]
11 16 ms 16 ms 16 ms 24 ms 16 ms 15 ms 16 ms 16 ms 20 ms 17 ms peer8.rbl-mer.aexiomus.net [80.82.128.46]
12 16 ms 18 ms 17 ms 16 ms 14 ms 15 ms 15 ms 14 ms 16 ms 24 ms 84-45-244-6.no-dns-yet.enta.net [84.45.244.6]
13 17 ms 17 ms 16 ms 15 ms 15 ms 15 ms 19 ms 23 ms 22 ms 15 ms mars.miniserve.net [195.62.28.9]

Re: [Merged] Manchester Issues
 

"all over the place" ?! all sub 30ms, most sub 20 with just 1 spike?!

If you are going to say things like that please make sure the traces you post back up what you are saying!

Re: [Merged] Manchester Issues
 

Still working fine at present also still no warning that my pings have exceeded 4 secs.

Re: [Merged] Manchester Issues
 

Oldham: No connection 2.00AM - 9.00AM today, when it did come back getting less than 3meg speed. Thought I was doing well previously with consistant 9.5meg while others were suffering, ah well....

Re: [Merged] Manchester Issues
 

You are having a joke with us i hope. There is nothing what so ever wrong with that trace.

And here's one from South Manchester.

Tracing route to kittysworld.co.uk [195.62.28.9]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ipcop.localdomain [10.0.0.1]
2 6 ms 5 ms 6 ms 10.15.16.1
3 39 ms 7 ms 7 ms bagu-t2cam1-a-v121.inet.ntl.com [8
4 6 ms 14 ms 7 ms bagu-t2core-a-ge-wan64.inet.ntl.co
]
5 6 ms 10 ms 7 ms man-bb-a-so-310-0.inet.ntl.com [21

6 8 ms 32 ms 9 ms man-bb-b-ae0-0.inet.ntl.com [62.25
7 15 ms 13 ms 14 ms win-bb-a-so-300-0.inet.ntl.com [62

8 58 ms 14 ms 23 ms gfd-bb-b-so-500-0.inet.ntl.com [21

9 19 ms 16 ms 18 ms redb-ic-1-as0-0.inet.ntl.com [213.
10 16 ms 16 ms 17 ms xchangepoint-gw1.aexiomus.net [217
11 16 ms 16 ms 17 ms peer8.rbl-mer.aexiomus.net [80.82.
12 19 ms 16 ms 15 ms 84-45-244-6.no-dns-yet.enta.net [8
13 15 ms 49 ms 18 ms mars.miniserve.net [195.62.28.9]

Now if we go on your rule of thumb Kitty better be on to the CEO tomorrow as this one is bad as well :LOL:

Re: [Merged] Manchester Issues
 

The connection being saturated by another machine on the router maybe?

---------- Post added at 23:47 ---------- Previous post was at 23:45 ----------

Those same lights that show downstream and upstream activity, that were flashing like the clappers before but aren't now?

Strange that pings, etc, are fine when there isn't a load of activity on the connection...

Case closed.

Not a negotiable diagnosis by the way, if your sync / ready were flashing like crazy you wouldn't have a connection at all.

---------- Post added at 23:55 ---------- Previous post was at 23:47 ----------

Certainly :)

https://www.cableforum.co.uk/images/local/2005/12/8.jpg

Re: [Merged] Manchester Issues
 

Sorry to blow this one out but I was the only computer connected, AJ was out and had taken his with him to a lan party, Jean was in bed and hubby's PC died..


The lights that flash fast when pings are high are enet > send> recv. the flashing woud give some an epileptic fit it was so fast I will take movie shot next time.




Also as I have said today it has been fine all day

Re: [Merged] Manchester Issues
 

if you think that one 97ms spike is a problem try looking at traces I have posted which look far worse and apperently are normal.

---------- Post added at 01:12 ---------- Previous post was at 01:10 ----------

I wonder if you have a trojan on your machine and it is periodically doing outbound denial of service attacks, that would almost certinaly (a) cause heavy packet loss and connectivity issues and (b) lights flash constantly on modem since it will be high packets/sec.

Re: [Merged] Manchester Issues
 

Computer is clean it runs with two virus protection and firewalled. All checks comeback clean even adware has just completed a check and its found nothing.

Re: [Merged] Manchester Issues
 

Is 2 A/V better than 1 or just for the really paranoid, because if one did its job in the first place, 2 wouldn't be necessary. Perhaps an A/V scan is taking place from one of your 2 programs

If all systems were designed like this then everything in the world would take twice as long to get checked, because as we all know parallel processing is merely a myth unless 2 processors are available, so each program is polled instead. AV proggies love resources and hiding in the background, always running but ready to catch any similarity with its algorythm database [X2 in your case]

I'm also going to presume that even though other computers have been removed/gone faulty that you use a router to connect to the internet, even though yours was the only one connected, has this been proven/disconnected?

Have you checked your event log to check with co-incidental spike times?

Task manager, when it happens does a program or service suddenly hog resources, if so trace program/service backwards.

Can't really think of anythg else that would rob the processor of so much time to cause them spikes, if its none of them then it may be external.

Re: [Merged] Manchester Issues
 

I am not convinced the lights flashing madly defenitly does sound like something is sending data out saturating your line, next time it happens run a netstat to check for open connections. Constant 1000+ms on every trace doesnt sound like an isp problem to me. When I last posted 1500ms traceroute it did turn out to be a problem my end which I didnt admit to after.

Re: [Merged] Manchester Issues
 

Someone's PC was doing something, as the 3 lights that would indicate activity were all going crazy (enet, send, recv).

Again case definitely closed, thanks for the confirmation. :)

EDIT: You do realise that 2 AV programs running will cost you a fair bit of performance on the PC, as well as potentially preventing either of them working properly as they'll both be putting in requests for unique access to the files, so at very least one will be having to wait for the other to finish scanning before it'll permit you access to the file, at worst it'll decide it can't be bothered.

Re: [Merged] Manchester Issues
 

Back to normal again today 9.5meg at peak times.
Off peak downloading an .ISO from Ireland averaged 1220 KB/sec which is the best speed by far since I upgraded to 10meg.
Looks like things will be super when all areas have been optimised. Hang in there :tu:

Re: [Merged] Manchester Issues
 

I'm not sure if this problem is connected with Sth Man or has been covered already.
My Ex-Mrs/Kids PC konked out last week so I had to re-install XP etc.
BB is 1MB via Silver Pace TV Box to NIC. Didn't have to re-register etc & BB came up OK, all XP updates etc all been downloaded & installed to PC but every so often connection seems to drop. If I run Tracert from cmd prompt all seems OK to various sites but still no Windows connection. RE-boot PC & all seems to recover. Appreciate any help before calling CS.
Gaz

Re: [Merged] Manchester Issues
 

3MB via Samsung STB:

RDHW
Tue, 20 Dec 2005 10:13:36 UTC
1st 128K took 32688 ms = 4010 Bytes/sec = approx 33 kbits/sec
2nd 128K took 34578 ms = 3791 Bytes/sec = approx 32 kbits/sec
3rd 128K took 31625 ms = 4145 Bytes/sec = approx 34 kbits/sec
4th 128K took 31500 ms = 4161 Bytes/sec = approx 35 kbits/sec

ADSLguide
Downstream 90 Kbps (11.3 KB/sec) 97 Kbps (inc. overheads)
Upstream 316 Kbps (39.5 KB/sec) 341 Kbps (inc. overheads)

pings and traces are OK.

Maybe I can call and upgrade to 1MB, it would save me some money!

--- EDIT ---

Looks like I've been upgraded to 10MB over night, but based on the above its not the reliable yet:

Downstream 5728 Kbps (716.0 KB/sec) 6186 Kbps (inc. overheads)
Upstream 488 Kbps (61.0 KB/sec) 527 Kbps (inc. overheads)

Oh and I want a free cable modem for my trouble.

Re: [Merged] Manchester Issues
 

And tonights rough service from NTL in manc is north manchester

Tue, 20 Dec 2005 18:55:09 UTC
1st 128K took 5500 ms = 23831 Bytes/sec = approx 198 kbits/sec
2nd 128K took 1641 ms = 79873 Bytes/sec = approx 665 kbits/sec
3rd 128K took 17656 ms = 7424 Bytes/sec = approx 62 kbits/sec
4th 128K took 3609 ms = 36318 Bytes/sec = approx 302 kbits/sec

Knew my turn would be soon

Target Name: www.ntlworld.com
IP: 212.250.162.47
Date/Time: 20/12/2005 19:10:10
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 5 ms 6 ms 185 ms 6 ms 90 ms 6 ms 53 ms 9 ms 325 ms 6 ms [10.23.48.1]
3 7 ms 6 ms 155 ms 58 ms 59 ms 7 ms 30 ms 6 ms 295 ms 7 ms [80.5.164.189]
4 11 ms 8 ms 123 ms 8 ms 29 ms 10 ms 8 ms 7 ms 264 ms 7 ms manc-t3core-1b-ge-111-0.inet.ntl.com [213.104.242.205]
5 9 ms 8 ms 105 ms 7 ms 8 ms 7 ms 8 ms 11 ms 247 ms 10 ms man-bb-b-so-400-0.inet.ntl.com [213.105.242.245]
6 13 ms 13 ms 80 ms 14 ms 13 ms 14 ms 13 ms 14 ms 222 ms 14 ms [62.253.185.138]
7 13 ms 16 ms 63 ms 14 ms 14 ms 13 ms 13 ms 13 ms 191 ms 22 ms [62.253.187.222]
8 14 ms 13 ms * 22 ms 14 ms 14 ms 13 ms 13 ms 168 ms 18 ms www.ntlworld.com [212.250.162.47]

Come on NTL sort out these problems

To the local ubr

Target Name: spc1-roch1-6-0-gw.bagu.broadband.ntl.com
IP: 81.100.143.1
Date/Time: 20/12/2005 19:11:59
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 6 ms 6 ms 6 ms 6 ms 7 ms 7 ms 13 ms 14 ms 6 ms 7 ms spc1-roch1-6-0-gw.bagu.broadband.ntl.com [81.100.143.1]

Any suggestions for words to tech support

Just sent off e-mail :D to NTL support :angel:

Re: [Merged] Manchester Issues
 

I wondered why my speed was slow to non :(

Re: [Merged] Manchester Issues
 

it seems there is something not right, that will teach me for complementing Ignition:rolleyes:

Re: [Merged] Manchester Issues
 

I can only open a couple of pages at once then my connection gives up :shrug:

Re: [Merged] Manchester Issues
 

Target Name: spc1-roch1-6-0-gw.bagu.broadband.ntl.com
IP: 81.100.143.1
Date/Time: 21/12/2005 07:31:30
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 7 ms 6 ms 5 ms 7 ms 6 ms 6 ms 6 ms 6 ms 7 ms 6 ms spc1-roch1-6-0-gw.bagu.broadband.ntl.com [81.100.143.1]

Target Name: www.ntlworld.com
IP: 212.250.162.47
Date/Time: 21/12/2005 07:32:53
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 2 ms 0 ms 0 ms [192.168.123.254]
2 7 ms 6 ms 5 ms 6 ms 6 ms 6 ms 6 ms 5 ms 6 ms 5 ms [10.23.48.1]
3 6 ms 6 ms 7 ms 6 ms 11 ms 6 ms 6 ms 7 ms 6 ms 7 ms oldh-t2cam1-b-v115.inet.ntl.com [80.5.164.189]
4 8 ms 7 ms 7 ms 8 ms 7 ms 21 ms 7 ms 6 ms 9 ms 6 ms manc-t3core-1b-ge-111-0.inet.ntl.com [213.104.242.205]
5 7 ms 7 ms 7 ms 7 ms 7 ms 12 ms 7 ms 14 ms 7 ms 8 ms cpc3-swan1-3-0-cust245.swan.cable.ntl.com [213.105.242.245]
6 13 ms 13 ms 14 ms 13 ms 12 ms 13 ms 13 ms 19 ms 13 ms 12 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
7 14 ms 17 ms 13 ms 12 ms 25 ms * 21 ms 13 ms 12 ms 14 ms win-dc-a-v902.inet.ntl.com [62.253.187.222]
8 14 ms 13 ms 14 ms 13 ms 13 ms 14 ms 14 ms 12 ms 14 ms 13 ms www.ntlworld.com [212.250.162.47]

Still all over the place

Re: [Merged] Manchester Issues
 

:Yikes: ^^^^^^^^^^^^^^^^^^^^^ :Yikes:

Now you are taking the ****. There is nothing wrong with those traces.



This is South Manchester


8 ms 8 ms 8 ms spc1-roch1-6-0-gw.bagu.broadband.ntl.com [81.100.143.1]

Tracing route to www.ntlworld.com [212.250.162.47]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ipcop.localdomain [10.0.0.1]
2 7 ms 5 ms 7 ms 10.15.16.1
3 8 ms 8 ms 8 ms bagu-t2cam1-a-v121.inet.ntl.com [80
4 12 ms 9 ms 7 ms bagu-t2core-a-ge-wan63.inet.ntl.com
]
5 16 ms 7 ms 8 ms man-bb-a-so-100-0.inet.ntl.com [62.
6 9 ms 26 ms 9 ms man-bb-b-ae0-0.inet.ntl.com [62.253
7 18 ms 15 ms 15 ms win-bb-a-so-300-0.inet.ntl.com [62.

8 13 ms 13 ms 13 ms win-dc-a-v902.inet.ntl.com [62.253.
9 13 ms 14 ms 13 ms www.ntlworld.com [212.250.162.47]

Target Name: www.ntlworld.com
IP: 212.250.162.47
Date/Time: 21/12/2005 07:47:42

1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms ipcop.localdomain [10.0.0.1]
2 6 ms 42 ms 5 ms 13 ms 11 ms 8 ms 6 ms 5 ms 7 ms 16 ms [10.15.16.1]
3 6 ms 51 ms 7 ms 6 ms 7 ms 110 ms 6 ms 30 ms 6 ms 24 ms bagu-t2cam1-a-v121.inet.ntl.com [80.5.162.85]
4 10 ms 13 ms 7 ms 10 ms 7 ms 6 ms 7 ms 34 ms 76 ms bagu-t2core-a-ge-wan63.inet.ntl.com [80.5.161.17]
5 10 ms 15 ms 8 ms 7 ms 12 ms 8 ms 7 ms 7 ms 7 ms 37 ms man-bb-a-so-100-0.inet.ntl.com [62.253.188.25]
6 20 ms 7 ms 8 ms 7 ms 8 ms 10 ms 70 ms 8 ms 6 ms 10 ms man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
7 23 ms 12 ms 19 ms 13 ms 15 ms 13 ms 52 ms 15 ms 19 ms 12 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
8 13 ms 12 ms 12 ms 24 ms 14 ms 35 ms 13 ms 20 ms 15 ms 14 ms win-dc-a-v902.inet.ntl.com [62.253.187.222]
9 32 ms 13 ms 14 ms 13 ms 13 ms 17 ms 23 ms 13 ms 13 ms 13 ms www.ntlworld.com [212.250.162.47]

And now what you get with a well known p2p app running in the background.



Target Name: www.ntlworld.com
IP: 212.250.162.47
Date/Time: 21/12/2005 08:03:41

1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms ipcop.localdomain [10.0.0.1]
2 9 ms 21 ms 97 ms 137 ms 313 ms 260 ms 148 ms 61 ms 93 ms 7 ms [10.15.16.1]
3 18 ms 18 ms 67 ms 156 ms 284 ms 231 ms 117 ms 43 ms * 9 ms bagu-t2cam1-a-v121.inet.ntl.com [80.5.162.85]
4 16 ms 25 ms 106 ms 126 ms 333 ms 201 ms * 13 ms * 17 ms bagu-t2core-a-ge-wan63.inet.ntl.com [80.5.161.17]
5 14 ms 17 ms 77 ms 162 ms 325 ms 217 ms 206 ms 45 ms * 14 ms man-bb-a-so-100-0.inet.ntl.com [62.253.188.25]
6 17 ms 33 ms 47 ms 133 ms 295 ms 216 ms 177 ms 34 ms 178 ms 6 ms man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
7 25 ms 19 ms 101 ms 210 ms 323 ms 192 ms 203 ms 19 ms 218 ms 25 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
8 55 ms 34 ms 72 ms 179 ms 292 ms 222 ms 194 ms 18 ms 188 ms 23 ms win-dc-a-v902.inet.ntl.com [62.253.187.222]
9 25 ms 23 ms 95 ms * 296 ms 193 ms 166 ms 15 ms 198 ms 14 ms www.ntlworld.com [212.250.162.47]





Can you take some advice.

Put brain in gear before opening mouth .

I will say again there is NOTHING wrong with the trace you posted in this post above ^^^^^^^^^^^^^^^^^

Re: [Merged] Manchester Issues
 

Im in Withington. all seems fine, this is ok right:

1 4 ms 1 ms 24 ms 192.168.99.1
2 7 ms 7 ms 7 ms 10.17.96.1
3 9 ms 9 ms 8 ms bagu-t2cam1-b-ge-wan54-126.inet.ntl.com [80.5.162.233]
4 7 ms 9 ms 7 ms bagu-t2core-b-ge-wan62.inet.ntl.com [80.5.161.133]
5 9 ms 12 ms 9 ms lee-bb-b-so-200-0.inet.ntl.com [213.105.174.73]
6 18 ms 10 ms 9 ms man-bb-a-so-700-0.inet.ntl.com [62.253.185.193]
7 9 ms 8 ms 12 ms man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
8 16 ms 15 ms 14 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
9 16 ms 15 ms 15 ms win-dc-a-v903.inet.ntl.com [213.105.174.34]
10 22 ms 43 ms 17 ms www.ntlworld.com [212.250.162.47]

Trace complete.

Re: [Merged] Manchester Issues
 

Indeed nothing wrong with that at all :)

Re: [Merged] Manchester Issues
 

Time for me to complain to my ISP I think.

1 2 ms 1 ms 1 ms 192.168.11.1
2 7 ms 7 ms 6 ms 172.17.0.1
3 8 ms 7 ms 7 ms gr1-stbc-rtr1.homechoice.co.uk [81.1.112.62]
4 7 ms 7 ms 7 ms 81-1-67-48.homechoice.co.uk [81.1.67.48]
5 14 ms 8 ms 14 ms 81-1-67-16.homechoice.co.uk [81.1.67.16]
6 8 ms 7 ms 8 ms 195.50.117.113
7 9 ms 8 ms 8 ms so-1-3-0.gar2.London1.Level3.net [212.113.3.29]
8 8 ms 8 ms 8 ms unknown.Level3.net [212.187.131.188]
9 9 ms 8 ms 8 ms telia-level3-ge.London1.Level3.net [4.68.111.182]
10 9 ms 8 ms 8 ms ldn-bb1-pos0-3-0.telia.net [213.248.74.5]
11 9 ms 9 ms * ldn-b3-pos6-0.telia.net [213.248.65.238]
12 8 ms 8 ms 8 ms pipex-110586-ldn-b3.c.telia.net [213.248.100.30]
13 8 ms 8 ms 9 ms lon1-9.nildram.net [84.12.224.14]
14 8 ms 8 ms 8 ms pear.nildram.net [195.149.20.145]

All over the place :rolleyes:

Pings to the Rochdale uBR 1 card 6 PC gateway for broadband over STB aren't too hot either:

Pinging 81.100.143.1 with 32 bytes of data:

Reply from 81.100.143.1: bytes=32 time=16ms TTL=240
Reply from 81.100.143.1: bytes=32 time=16ms TTL=240
Reply from 81.100.143.1: bytes=32 time=16ms TTL=240
Reply from 81.100.143.1: bytes=32 time=16ms TTL=240

Re: [Merged] Manchester Issues
 

Lets face it. With pings like i have and you are seeing as well, Ntl might as well shut down now. I mean come on there terrible, How can they provide a service that is ALL OVER THE PLACE with pings that bad.

And look how bad they are now .

Target Name: www.ntlworld.com
IP: 212.250.162.47
Date/Time: 21/12/2005 14:46:20

1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms ipcop.localdomain [10.0.0.1]
2 5 ms 8 ms 24 ms 6 ms 5 ms 6 ms 7 ms 7 ms 29 ms 8 ms [10.15.16.1]
3 6 ms 5 ms 7 ms 6 ms 6 ms 6 ms 6 ms 6 ms 9 ms 9 ms bagu-t2cam1-a-v121.inet.ntl.com [80.5.162.85]
4 9 ms 7 ms 7 ms 8 ms 16 ms 7 ms 7 ms 6 ms 7 ms 6 ms bagu-t2core-a-ge-wan63.inet.ntl.com [80.5.161.17]
5 8 ms 10 ms 6 ms 9 ms 8 ms 6 ms 10 ms 8 ms 15 ms 19 ms man-bb-a-so-100-0.inet.ntl.com [62.253.188.25]
6 7 ms 8 ms 7 ms 7 ms 7 ms 9 ms 8 ms 8 ms 13 ms 7 ms man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
7 11 ms 12 ms 13 ms 13 ms 13 ms 30 ms 68 ms 14 ms 54 ms 13 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
8 14 ms 13 ms 13 ms 13 ms 13 ms 14 ms 14 ms 16 ms 23 ms 14 ms win-dc-a-v902.inet.ntl.com [62.253.187.222]
9 15 ms 23 ms 17 ms 16 ms 13 ms 16 ms 14 ms 13 ms 43 ms 14 ms www.ntlworld.com [212.250.162.47]


:angel:

Well better start looking for a new ISP with pings that bad.

Re: [Merged] Manchester Issues
 

I wish Bill and Ignition would look properley there are time outs in those results .
heres the latest compare them its intermitant the connection .
Come on guys be honest here try to help out and get assaination

Target Name: spc1-roch1-6-0-gw.bagu.broadband.ntl.com
IP: 81.100.143.1
Date/Time: 21/12/2005 15:44:47

1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 7 ms 15 ms * 138 ms * 17 ms * 21 ms 7 ms 6 ms spc1-roch1-6-0-gw.bagu.broadband.ntl.com [81.100.143.1]

Target Name: www.ntlworld.com
IP: 212.250.162.47
Date/Time: 21/12/2005 15:47:12

1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 6 ms 7 ms 6 ms 6 ms 9 ms 8 ms 6 ms 7 ms 7 ms 5 ms [10.23.48.1]
3 8 ms 9 ms 6 ms 7 ms 7 ms 8 ms 8 ms 6 ms 7 ms 11 ms oldh-t2cam1-b-v115.inet.ntl.com [80.5.164.189]
4 8 ms 7 ms 9 ms 8 ms 8 ms 16 ms 9 ms 15 ms 7 ms 8 ms manc-t3core-1b-ge-111-0.inet.ntl.com [213.104.242.205]
5 7 ms 11 ms 8 ms 10 ms 7 ms 9 ms 8 ms 8 ms 9 ms 8 ms cpc3-swan1-3-0-cust245.swan.cable.ntl.com [213.105.242.245]
6 14 ms 16 ms 14 ms 13 ms 14 ms 13 ms 13 ms 14 ms 13 ms 14 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
7 12 ms 14 ms 15 ms 15 ms 14 ms 15 ms 14 ms 13 ms 19 ms 14 ms win-dc-a-v902.inet.ntl.com [62.253.187.222]
8 13 ms 14 ms 15 ms 15 ms 14 ms 19 ms 16 ms 13 ms 14 ms 14 ms www.ntlworld.com [212.250.162.47]

Target Name: www.ntlworld.com
IP: 212.250.162.47
Date/Time: 21/12/2005 15:48:11

1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 6 ms 6 ms 6 ms 11 ms 8 ms 7 ms 7 ms 6 ms 6 ms 6 ms [10.23.48.1]
3 9 ms 7 ms 9 ms 8 ms 75 ms 12 ms 6 ms 7 ms 7 ms 7 ms oldh-t2cam1-b-v115.inet.ntl.com [80.5.164.189]
4 9 ms 8 ms 7 ms 8 ms 8 ms 8 ms 10 ms 8 ms 7 ms 7 ms manc-t3core-1b-ge-111-0.inet.ntl.com [213.104.242.205]
5 8 ms 7 ms 10 ms 7 ms 7 ms 7 ms 7 ms 10 ms 7 ms 8 ms cpc3-swan1-3-0-cust245.swan.cable.ntl.com [213.105.242.245]
6 15 ms 14 ms 13 ms 17 ms 14 ms 13 ms 13 ms 12 ms 31 ms 13 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
7 14 ms 13 ms 15 ms 14 ms 14 ms 14 ms 12 ms 13 ms 15 ms 14 ms win-dc-a-v902.inet.ntl.com [62.253.187.222]
8 13 ms 13 ms 15 ms 16 ms 14 ms 13 ms 15 ms 13 ms 14 ms 13 ms www.ntlworld.com [212.250.162.47]