Cable Forum - Slooow BB

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- - Slooow BB (https://www.cableforum.uk/board/showthread.php?t=3424)

Ramrod

14-10-2003 20:21

Slooow BB

Is anyone else in SE London getting slow browsing tonight?
Did anyone have to reboot their stb tonight?
Also, is the speedtest on the .co.uk front page dead atm or is it just me?

yesman

14-10-2003 20:25

Re: Slooow BB

Quote:

Originally Posted by Ramrod

Is anyone else in SE London getting slow browsing tonight?
Did anyone have to reboot their stb tonight?
Also, is the speedtest on the .co.uk front page dead atm or is it just me?

Very Slow here also :cry:

downquark1

14-10-2003 20:26

Re: Slooow BB

It's DNS problems see the other thread. try proxy 62.254.128.4 port 8080

Ramrod

14-10-2003 20:26

Re: Slooow BB

At least I'm not alone......
Speed test's now giving me some very odd figures

Ramrod

14-10-2003 20:27

Re: Slooow BB

Quote:

Originally Posted by downquark1

It's DNS problems see the other thread. try proxy 62.254.128.4 port 8080

Thats a dark art as far as I'm concerned. How do I go about doing that? :dunce:

Maggy

14-10-2003 20:30

Re: Slooow BB

Quote:

Originally Posted by Ramrod

Is anyone else in SE London getting slow browsing tonight?
Did anyone have to reboot their stb tonight?
Also, is the speedtest on the .co.uk front page dead atm or is it just me?

I'm down on the South Coast just along from Portsmouth and BB seems to have died.I couldn't get to any web pages at all for the last hour despite rebooting the STB twice.I've had to give up and resort to GULP.......dial up.At the moment it's faster than my 150k connection.

Does anyone know where the service status section has gone?I can't even check if there is a local or general problem.

Jeez this is like wading through treacle.I may give up until tomorrow am.

Incog. :grind:

downquark1

14-10-2003 20:31

Re: Slooow BB

Quote:

Originally Posted by Ramrod

Thats a dark art as far as I'm concerned. How do I go about doing that? :dunce:

On internet explorer, go to internet options, the connection tab click the LAN settings buttons fill in the boxes near the bottom.

For mozilla go to options and connections/proxies.

yesman

14-10-2003 20:31

Re: Slooow BB

Quote:

Originally Posted by downquark1

try proxy 62.254.128.4 port 8080

That seems to have done the trick for me downquark1 cheers :D

downquark1

14-10-2003 20:32

Re: Slooow BB

There is nationwide DNS problems

It is on the NTL status site, but I'm getting SERVER TOO BUSY from them at the moment

Stuart W

14-10-2003 20:38

Re: Slooow BB

Quote:

Originally Posted by Ramrod

Thats a dark art as far as I'm concerned. How do I go about doing that? :dunce:

Click on Tools, then Internet Options.
Select the Connections tab at the top.
Click the LAN Settings button.
Put a tick in the bottom option and enter your proxy info, then click OK.

HTH

Ramrod

14-10-2003 20:40

Re: Slooow BB

Cheers Stewart and Downquark, I'll give that a go if it's still slow tomorrow.
.........commiserations Incog

Maggy

14-10-2003 20:44

Re: Slooow BB

Hurrah! off the dreaded dial-up.

Thank you downquark and Stuart. :romance:

Incog. :)

Shaun

14-10-2003 20:47

Re: Slooow BB

I found the only way to get off AOL dial up and back on BB was to use a new DNS (provided by Jon over on .com)

its :158.152.1.43

Ramrod

14-10-2003 20:50

Re: Slooow BB

Quote:

Originally Posted by downquark1

It's DNS problems see the other thread. try proxy 62.254.128.4 port 8080

lol....just tried it......even worse....back to origional settings :)

Shaun

14-10-2003 20:52

Re: Slooow BB

Quote:

Originally Posted by Ramrod

lol....just tried it......even worse....back to origional settings :)

Try the Demon DNS I'm using, its really fast no, shockingly!

downquark1

14-10-2003 20:52

Re: Slooow BB

For more information, the .com thread is full (of complaints mostly)
http://www.nthellworld.com/forum/sho...9&page=1&pp=30

downquark1

14-10-2003 20:53

Re: Slooow BB

Quote:

Originally Posted by Ramrod

lol....just tried it......even worse....back to origional settings :)

Did you close and re-open Internet explorer?

Maggy

14-10-2003 20:54

Re: Slooow BB

Quote:

Originally Posted by Ramrod

lol....just tried it......even worse....back to origional settings :)

but it worked for me.Sorry it's not helped you.:(

Ramrod

14-10-2003 20:57

Re: Slooow BB

Quote:

Originally Posted by downquark1

Did you close and re-open Internet explorer?

mmm....makes it a bit faster :dunce:

Ramrod

14-10-2003 21:08

Re: Slooow BB

Then again:
Tue, 14 Oct 2003 21:06:47 UTC
1st 128K took 1021 ms = 128376 Bytes/sec = approx 1068 kbits/sec
2nd 128K took 3114 ms = 42091 Bytes/sec = approx 350 kbits/sec
3rd 128K took 3766 ms = 34804 Bytes/sec = approx 290 kbits/sec
4th 128K took 17976 ms = 7291 Bytes/sec = approx 61 kbits/sec

and:
Tue, 14 Oct 2003 21:10:02 UTC
1st 128K took 791 ms = 165704 Bytes/sec = approx 1379 kbits/sec
2nd 128K took 3415 ms = 38381 Bytes/sec = approx 319 kbits/sec
3rd 128K took 14691 ms = 8922 Bytes/sec = approx 74 kbits/sec
4th 128K took 1072 ms = 122269 Bytes/sec = approx 1017 kbits/sec

and I'm on 1mb :dozey:

Saneboy13

14-10-2003 21:10

Re: Slooow BB

Quote:

Originally Posted by downquark1

There is nationwide DNS problems

It is on the NTL status site, but I'm getting SERVER TOO BUSY from them at the moment

downquark1...where did you get the info. on the nationwide DNS problem
I have been using my pc all night, and I ain't had a hic-up:p

downquark1

14-10-2003 21:11

Re: Slooow BB

Quote:

Originally Posted by Ramrod

My speeds are fine. As far as I know DNS shouldn't affect bandwidth speed (only the time to make the initial contact) I think you may have a different problem there.

downquark1

14-10-2003 21:12

Re: Slooow BB

Quote:

Originally Posted by Saneboy13

downquark1...where did you get the info. on the nationwide DNS problem
I have been using my pc all night, and I ain't had a hic-up:p

Quote:

Scheduled Maintenance w/c 13/10/03
As part of the ongoing project to maintain and upgrade our cable network, there is a requirement to carry out work on components which may result in a loss of service for the duration of the work.

On the morning of Tuesday 14th October between midnight and 6am, the following work will take place:-

New ntl:Home broadband customers attempting to register for the service will be unable to complete registration during this time due to essential database maintenance.

Maintenance on our DNS platform may result in degraded dns performance during the maintenance window. This may result in slow access to web pages, email and other services utilising dns.

ntl:Home Broadband customers in the Ware, Southampton, Derby, Port Talbot, Newark, Huddersfield, Stockton, Eastwood and Luton may lose service for approximately 30 minutes.

On the morning of Tuesday the 14th, Wednesday 15th and Thursday the 16th October between midnight and 6am, ntl:Home Broadband customers nationwide may lose service briefly due to network optimisation and configuration changes.

Please accept our apologies for any inconvenience these planned works may cause.

Ramrod

14-10-2003 21:12

Re: Slooow BB

Quote:

Originally Posted by downquark1

My speeds are fine. As far as I know DNS shouldn't affect bandwidth speed (only the time to make the initial contact) I think you may have a different problem there.

nooooo, don't say that! It was fine earlier! :cry:
-edit-
now it says thisTue, 14 Oct 2003 21:13:26 UTC
1st 128K took 881 ms = 148776 Bytes/sec = approx 1238 kbits/sec
2nd 128K took 1051 ms = 124712 Bytes/sec = approx 1038 kbits/sec
3rd 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
4th 128K took 1081 ms = 121251 Bytes/sec = approx 1009 kbits/sec
:confused:

Saneboy13

14-10-2003 21:15

Re: Slooow BB

That was last night....or the early hours of this morning. It's a process that NTL do every week, if they need to re-balance upstreams, or re-segment the routers

downquark1

14-10-2003 21:19

Re: Slooow BB

Quote:

Originally Posted by Saneboy13

That was last night....or the early hours of this morning. It's a process that NTL do every week, if they need to re-balance upstreams, or re-segment the routers

Well their fault site is down so I couldn't get an update.

Otherwise see here:
http://www.nthellworld.com/forum/showthread.php?t=47769

Saneboy13

14-10-2003 21:21

Re: Slooow BB

Quote:

Originally Posted by downquark1

Well their fault site is down so I couldn't get an update.

Otherwise see here:
http://www.nthellworld.com/forum/sh...69&page=1&pp=30

Thank you for that, but I don't need to use those sorts of things:erm: , I kinda have my own way of finding things out....kinda inside track, if you get my drift;)

Chris

14-10-2003 21:33

Re: Slooow BB

Quote:

Originally Posted by dellwear

Try the Demon DNS I'm using, its really fast no, shockingly!

aye caarumba ... I haven't seen web pages load so fast in months! Thanks for that dell.

Shaun

14-10-2003 21:35

Re: Slooow BB

Quote:

Originally Posted by towny

aye caarumba ... I haven't seen web pages load so fast in months! Thanks for that dell.

I know its so cool :cool: :cool: :cool: :cool: :cool:

downquark1

14-10-2003 21:36

Re: Slooow BB

Superb quote over at .com

Quote:

Originally Posted by Autekre

You're just paying for the connection, dns is a free extra

iadom

14-10-2003 21:37

Re: Slooow BB

Was really bad between 7.00 and 9.00 tonight and this in the N/West with no proxies. Had to resort to Zen dialup which seemed quite fast compared with BB at the time. Now seems to be working, but still slow.

Chris

14-10-2003 21:40

Re: Slooow BB

Mine was like treacle for nthw at about 7pm, with some sites failing to load altogether. Switched on the proxy suggested by Dupre in the DNS outages thread and things improved a lot; added the alternative DNS suggested by dellwear in this thread and it's flying. It's not been so good for months, even when it was allegedly fault free.

Thanks a bunch, ntl. What am I paying you for exactly?

a4pacific

14-10-2003 21:40

Re: Slooow BB

Quote:

Originally Posted by towny

aye caarumba ... I haven't seen web pages load so fast in months! Thanks for that dell.

How do you change the DNS?

Chris

14-10-2003 21:43

Re: Slooow BB

Quote:

Originally Posted by a4pacific

How do you change the DNS?

I'm using a Mac with Safari browser, so anything I tell you is unlikely to be of much use ... can anyone else offer some Windoze help here?

For anyone using a Mac with OSX, open System Preferences, then click the Network icon, and in the first tab (TCP/IP), in the box labelled DNS Servers (optional), type 158.152.1.43 then click Apply Now at the bottom of the pane.

Hey presto ...

a4pacific

14-10-2003 21:51

Re: Slooow BB

I figured it out, correct me if I am wrong, in (Windows XP) network connection, get to the NTL connection, right click for properties and enter the dns onto the prefered dns space and click OK

Chris

14-10-2003 21:52

Re: Slooow BB

Quote:

Originally Posted by a4pacific

I figured it out, correct me if I am wrong, in (Windows XP) network connection, get to the NTL connection, right click for properties and enter the dns onto the prefered dns space and click OK

That sounds right to me but don't take my word for it ... mind you, if you're still surfing, whatever you did didn't muck it up for you. Is it any faster?

Shaun

14-10-2003 21:52

Re: Slooow BB

Quote:

Originally Posted by a4pacific

I figured it out, correct me if I am wrong, in (Windows XP) network connection, get to the NTL connection, right click for properties and enter the dns onto the prefered dns space and click OK

here you go :

http://www.nthellworld.com/forum/sho...nel#post527435

downquark1

14-10-2003 21:54

Re: Slooow BB

Quote:

Originally Posted by towny

That sounds right to me but don't take my word for it ... mind you, if you're still surfing, whatever you did didn't muck it up for you. Is it any faster?

If you were using a site (like this one) before the problem started the site DNS would remain in your cache, this would mean that it would work until you quit the program or rebooted the computer or something. That's what happened with me at least.

a4pacific

14-10-2003 21:55

Re: Slooow BB

Quote:

Originally Posted by towny

That sounds right to me but don't take my word for it ... mind you, if you're still surfing, whatever you did didn't muck it up for you. Is it any faster?

Yes, definitely !!!

and big thanks for the tip !

downquark1

14-10-2003 22:10

Re: Slooow BB

According to NTL the problem has been resolved.

Try removing the new proxy or DNS settings

Chris

14-10-2003 22:14

Re: Slooow BB

Quote:

Originally Posted by downquark1

According to NTL the problem has been resolved.

Try removing the new proxy or DNS settings

You've got to be kidding!

My web pages load faster now with the DNS supplied by dellwear than they did before these 'problems' began. I think I'll be sticking with what I've got.

EDIT: WHY ARE WE ... shouting? ;)

Saneboy13

14-10-2003 22:27

Re: Slooow BB

Quote:

Originally Posted by Ramrod

Question!:dunce: would it not be easier to see what your speeds are, by doing a "tracert"?

Ramrod

14-10-2003 22:35

Re: Slooow BB

Quote:

Originally Posted by Saneboy13

Question!:dunce: would it not be easier to see what your speeds are, by doing a "tracert"?

a) Whats a tracert?
z) What could be easier than clicking on the speedtest button on the main page?

Saneboy13

14-10-2003 22:39

Re: Slooow BB

Quote:

Originally Posted by Ramrod

a) Whats a tracert?
z) What could be easier than clicking on the speedtest button on the main page?

tracert....if you open command prompt and enter! tracert www.bbc.co.uk for example, it will give you all the "hops" you take to connect to the bbc web site. I know it will not give you speed readings as you know them, but it will tell you where, if any, of the UBR's are acting up along the way.

As I said, I know it will not tell you your up/down load speeds, but it gives you a better idea of where the problems are

Chris

14-10-2003 22:40

Re: Slooow BB

Quote:

Originally Posted by Ramrod

a) Whats a tracert?
z) What could be easier than clicking on the speedtest button on the main page?

a) Geek heaven ... a command line tool that traces a route across the internet from your PC to a website you specify and tells you how long the hop from computer to computer took along the way.

z) Nothing could be easier than using the nice utility on the nthw homepage. But command lines are fun (for some people anyway).

Me, I open my Utilities folder and run Traceroute through my Network Utilities application. But don't listen to me, I only use an inconvenient Mac. ;) :D

philip.j.fry

14-10-2003 23:11

Re: Slooow BB

Quote:

Originally Posted by downquark1

Superb quote over at .com

Lol, that's funny :) Perhaps there should be a new section on this site for stupid NTL quotes.

Ramrod

15-10-2003 19:31

Re: Slooow BB

My connection went down for all of this AM (and my neighbours was fine)
....then, just as I'm about to ring tech support :dozey: , it's up and running again :)

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