Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Webspace, E-Mail & Browsing Issues (https://www.cableforum.uk/board/forumdisplay.php?f=80)
-   -   Can't send attchments in Outlook (https://www.cableforum.uk/board/showthread.php?t=33892)

Nidge 22-08-2005 13:13

Can't send attchments in Outlook
 
When I need to send an attchment in Outlook all I send is the link where the file came from, I've looked in settings and all that but can't find anything out of place. Any ideas??

Paul K 22-08-2005 14:44

Re: Can't send attchments in Outlook
 
Are you sure it's an Outlook based problem and not a problem with your anti-virus?
What version of Outlook is it and does it affect all email accounts or just one in particular?

kfridge 22-08-2005 14:49

Re: Can't send attchments in Outlook
 
How are you attaching the attachments?

If you click the paper clip icon in the tool bar you can browse for the attachment, the Insert button then allows you to select different options for inserting the chosen attachment. If you are dragging and dropping from a network location then these attachments sometimes show up as a link rather than the actual file...

Nidge 22-08-2005 15:14

Re: Can't send attchments in Outlook
 
Quote:

Originally Posted by Paul
Are you sure it's an Outlook based problem and not a problem with your anti-virus?
What version of Outlook is it and does it affect all email accounts or just one in particular?


When I send an attachment it just sends a blank page, when I look in sent tiems I can see the full attachment, them at the other end can see nothing.
__________________

Quote:

Originally Posted by kfridge
How are you attaching the attachments?

If you click the paper clip icon in the tool bar you can browse for the attachment, the Insert button then allows you to select different options for inserting the chosen attachment. If you are dragging and dropping from a network location then these attachments sometimes show up as a link rather than the actual file...

In Outlook you have to click on insert, you select what you want to send for example file, picture. Click on a picture then the picture comes up in the mail box, click send the mail has gone, a few minutes later I get a mail back saying it was blank there was nothing on there.
__________________

Quote:

Originally Posted by Paul
Are you sure it's an Outlook based problem and not a problem with your anti-virus?
What version of Outlook is it and does it affect all email accounts or just one in particular?

It's Outlook 2003

Paul K 22-08-2005 15:14

Re: Can't send attchments in Outlook
 
Have you checked that your AV isn't stripping attachments from your emails?

Nidge 22-08-2005 15:30

Re: Can't send attchments in Outlook
 
Quote:

Originally Posted by Paul
Have you checked that your AV isn't stripping attachments from your emails?


No I haven't I'll have a look at that now thanks.
__________________

Quote:

Originally Posted by Paul
Have you checked that your AV isn't stripping attachments from your emails?


I've just turned outgoing mail scanner off, see if that works.
__________________

Still sending blank Emails.

kfridge 22-08-2005 15:36

Re: Can't send attchments in Outlook
 
it could also be the person recieving the email that is removing the attachments. Outlook Express does not allow attachments that could potentially be a virus - you can turn this off in the security tab in options.

Nidge 22-08-2005 15:37

Re: Can't send attchments in Outlook
 
Quote:

Originally Posted by kfridge
it could also be the person recieving the email that is removing the attachments. Outlook Express does not allow attachments that could potentially be a virus - you can turn this off in the security tab in options.

I'm not using outlook express I'm using microsoft outlook.

kfridge 22-08-2005 16:10

Re: Can't send attchments in Outlook
 
Quote:

Originally Posted by Nidge
I'm not using outlook express I'm using microsoft outlook.

I know, it could be the recipient of the email and their program that is removing the attachment.

Paul K 22-08-2005 16:13

Re: Can't send attchments in Outlook
 
Think he sent some to himself and it still happened. Outlook to Outlook.

kfridge 22-08-2005 16:14

Re: Can't send attchments in Outlook
 
this link might be of some help

Nidge 23-08-2005 02:15

Re: Can't send attchments in Outlook
 
Quote:

Originally Posted by Paul
Think he sent some to himself and it still happened. Outlook to Outlook.


It worked ok in Outlook to Outlook

Paul K 23-08-2005 08:56

Re: Can't send attchments in Outlook
 
Quote:

Originally Posted by Nidge
Quote:

Originally Posted by Paul
Think he sent some to himself and it still happened. Outlook to Outlook.


It worked ok in Outlook to Outlook

So what was in use when the attachment disapeared?

Nidge 23-08-2005 18:48

Re: Can't send attchments in Outlook
 
Quote:

Originally Posted by kfridge
I know, it could be the recipient of the email and their program that is removing the attachment.


2 People have bee in touch who I've sent mail to with attachments, they said they got the mail but no attachments.
__________________

Quote:

Originally Posted by kfridge
this link might be of some help


Nothing in there helps.

kfridge 23-08-2005 21:33

Re: Can't send attchments in Outlook
 
have you tried sending an email with attachment using webmail?

If the attachments get through I think this would then help to point the problem as being at your end.

If the attachment still gets removed then it could either be the mail servers for your account (NTL?) or the mail servers for the people who you are mailing...

also, do the people who are not getting the attachment you sent get any kind of message - i.e. that the attachment was blocked etc.?

Nidge 24-08-2005 03:46

Re: Can't send attchments in Outlook
 
All they get is a blank screen, I'm gong to try one in Webmail.

MikeyB 24-08-2005 06:54

Re: Can't send attchments in Outlook
 
Quote:

Originally Posted by Nidge
In Outlook you have to click on insert, you select what you want to send for example file, picture. Click on a picture then the picture comes up in the mail box, click send the mail has gone, a few minutes later I get a mail back saying it was blank there was nothing on there.

I think that insert is not the same as attach.

We use Outlook at work, when you insert something, it (usually) puts a link to the object within the email a the place the cursor is, which is fine for internal emails on the works network.
Where as when you attach something, it puts the actual file as a "normal" email attachment.

I still click the paper clip icon to attach with Outlook.

Nidge 24-08-2005 18:53

Re: Can't send attchments in Outlook
 
Quote:

Originally Posted by MikeyB
I think that insert is not the same as attach.

We use Outlook at work, when you insert something, it (usually) puts a link to the object within the email a the place the cursor is, which is fine for internal emails on the works network.
Where as when you attach something, it puts the actual file as a "normal" email attachment.

I still click the paper clip icon to attach with Outlook.

Where is the paperclip in outlook?
__________________

Quote:

Originally Posted by MikeyB
I think that insert is not the same as attach.

We use Outlook at work, when you insert something, it (usually) puts a link to the object within the email a the place the cursor is, which is fine for internal emails on the works network.
Where as when you attach something, it puts the actual file as a "normal" email attachment.

I still click the paper clip icon to attach with Outlook.


Doh I can see it sorry :dunce: :dunce: :dunce: I need some new glasses :dunce: :dunce:


All times are GMT. The time now is 15:42.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum