Virginmedia huge outage
 

Just switched on my TV and all channels are garbled mess, can't even log into my account.

Anyone else affected here?

https://downdetector.co.uk/status/virgin-media/

https://www.thesun.co.uk/money/36316...ia-out-issues/

Re: Virginmedia huge outage
 

Everyone, unless you have an aerial :)

Re: Virginmedia huge outage
 

Yes, it’s national.

Had to resort to Freeview to be able to watch anything (except Mrs Brown’s Boys - I could never be that desperate).

Re: Virginmedia huge outage
 

Doomwatch is on Taliking Pictues, channel 82 on Freeview. Best thing on tonight.

Re: Virginmedia huge outage
 

TvGo still working fine along with the other apps

Re: Virginmedia huge outage
 

Luckily my internet appears fine.

Re: Virginmedia huge outage
 

Seems to have been fixed just after the final whistle blew at Anfield.

Hmm. Was it a deliberate attack by someone?

Re: Virginmedia huge outage
 

All channels were pixelated, rebooted my V6 and things are much clearer now.

Re: Virginmedia huge outage
 

Apparently it is affecting other providers as well, Sky is also reporting issues.

Re: Virginmedia huge outage
 

Just seen this, I wondered why the wife was mooching around the house and mumbling :D

My offline gaming wasn't affected, but I'll accept any refund offered (yeah right, like that's gonna happen) :rofl:

Re: Virginmedia huge outage
 

Tv was all pixilated all channels seems fixed now.

Re: Virginmedia huge outage
 

Yes, just in time for full time. Its Putin, a well known Everton supporter.

Re: Virginmedia huge outage
 

Take that back!

Putin may be a genocidal war-mongering opponent-murdering megalomaniac, but even he wouldn’t stoop that low…

Re: Virginmedia huge outage
 

I had no issues on my SkyQ.

Re: Virginmedia huge outage
 

No issues here either - not seen any general reports either.

Re: Virginmedia huge outage
 

Mine was unwatchable on live, luckily l aways am 6 to7 days behind with the shows I watch on record . Guess some next week will be on catchup/stream site However failed to get on my e mail for around 24 hrs .log In , got please confirm e mail address etc. First one sent to *******@g..ll notice the error. Try other way was an address I have no idea what it was. 3 agents later and hanging on for around 50 mins the lady spend nearly 50 minutes getting corrected

Re: Virginmedia huge outage
 

Happen here @8.30 last night Leeds, tried the usual fixes like rebooting unable to resolve so ended watching old progs on BBC freeview.

Re: Virginmedia huge outage
 

Same here in NW Leeds - re-booting the V6 fixed it.

Re: Virginmedia huge outage
 

TNT Ultimate sound is stuttering like mad in the B42 area Perry Barr.

Re: Virginmedia huge outage
 

Check the audio settings on that channel on your box, to make sure you have Dolby Digital selected.

Re: Virginmedia huge outage
 

It’s only since VM went down it’s a problem their end. I’ve tried rebooting

Re: Virginmedia huge outage
 

So various people are having this problem in different areas. The fix at the moment is to pause play for a few seconds then unpause.

---------- Post added at 23:00 ---------- Previous post was at 22:50 ----------

Another solution
I’ve sorted it. On my V6 box if I press info you can change the audio track from stereo to unknown Dolby audio.

I now have perfect sound and it’s outputting Dolby Atmos on my receiver.

Not hearing any rear ambient noise though, so I suspect it’s stereo being sent out as fake Dolby Atmos which is probably what is causing the issue.

Re: Virginmedia huge outage
 

I thought this was fixed 2 days ago? Although I've not been home to test it.

Re: Virginmedia huge outage
 

Still ongoing

Re: Virginmedia huge outage
 

The only live TV I watch is the BBC News at Ten - most of my viewing is from the Virgin watchlist. I haven’t noticed any issues at all here.

Re: Virginmedia huge outage
 

Working well all day Sunday and fine so far today , just checked

Re: Virginmedia huge outage
 

Mines working fine.

Re: Virginmedia huge outage
 

And e mail has failed yet again. What a waste of time ,given a £10 discount WOW

Re: Virginmedia huge outage
 

TV and Broadband in the EH52 are in West Lothian has been a nightmare in the last couple of days. Originally they said it was just our home and arranged an engineer visit. They cancelled the visit late yesterday saying there was an outage in our area. Fix time keeps changing. Was originally today at 1408 and the latest change is now Tuesday 26th at 1008. Broadband has been down at least 5 times today, and when it comes back it is only on for a short period. I have registered the issue, so, we will see how they cope with the compensation if and when they fix it.

Re: Virginmedia huge outage
 

Make sure you have registered for some compensation when doing the service status check.

Re: Virginmedia huge outage
 

Yep, have done that.

Re: Virginmedia huge outage
 

All ok here in Glasgow

Re: Virginmedia huge outage
 

Problems getting to anything to do with my account. Ongoing issue, in to 3rd week. it seems don't have an account with virgin. Strange they are taking monies from my bank!

Re: Virginmedia huge outage
 

Stop paying, they'll soon find the account then ...

Re: Virginmedia huge outage
 

They changed the login procedure a few weeks ago and you can't login until you switch over.

Re: Virginmedia huge outage
 

Yes however it's something that I and it appears quite a few others(according to the agent) can't do. You go to register, enter e mail and password, it can't confirm. Use another way, says its will send confirmation to e mail. That never arrives :shocked: it is a reported incident.
Need to add that I had it the past followed the new login. This all started at the same time a broad band problems. However it's been flaky since the change over.