Do I have to change to TV 360?
 

I've had an email from VM saying "Your TV box needs a free upgrade."
My wife and I are pretty content with the existing TiVo-based system on our two 1GB (I think) V6 boxes, including accessing Netflix and Amazon Prime Video through them. We've also got a fair amount recorded that we might like to watch at some point. The contract with discounts for two TV boxes, 1Gb broadband with one pod, landline and one O2 SIM is due for renewal in October.
Apart from losing existing recordings, what's the consensus? Go for it, or hold onto V6 just now?
Thanks for any opinions,
Derek

Re: Do I have to change to TV 360?
 

If you are happy with what you have, keep it as long as you can.

Re: Do I have to change to TV 360?
 

Do nothing. It's a downgrade. VM are keen as it saves them money on tivo licences. Lots of ' buyers regret' threads on their forum.

Re: Do I have to change to TV 360?
 

I think we had the same, or similar email. The wording elsewhere is less “needs” and more “it’s there if you want it”.

We have no interest, so are ignoring it. They sent a similar email months ago. The latest made out it was a new and the first time they’ve offer it, which it definitely isn’t.

Re: Do I have to change to TV 360?
 

I had the same message just before Easter, but I have no intention of accepting it.

Re: Do I have to change to TV 360?
 

Haven't had any emails, but I've opted out of marketing. Which indicates the 360 is a commercial rather than required move.

Re: Do I have to change to TV 360?
 

Thanks for all the replies. I think my approach will be to keep what we've got but be prepared for the chance they might compel change at some point. If they want to do that, I wouldn't be surprised if they use Netflix as the lever - "you have access to Netflix at a discounted/free rate through us, you'll lose that if you don't change to TV360," or something.
Derek

Re: Do I have to change to TV 360?
 

I opted out of marketing, just checked and the optout is still in place. I still got the offer of the 360 update. Maybe they are targeting certain areas.

Re: Do I have to change to TV 360?
 

The default box that is being pushed at new customers now is the Stream/Flex box. They can opt for V360 if they pay a £50 activation fee. Both the V360 & Stream run on the same firmware, but the latter does not record, nor does it require coaxial cables attached, as it is totally IP driven. It will be the jump to full IP operation in the legacy cable areas that will be the end of TiVO on VM.

Re: Do I have to change to TV 360?
 

And the end of a lot of folks contracts with VM. If I had shares I'd be selling.

Re: Do I have to change to TV 360?
 

There will also be a lot of disappointed Sky viewers in a few years time when the satellites are switched off & they can no longer record TV either. SkyQ & TiVO will go on for a few years with diminishing returns. The trouble is, look at the figures. Uptake of Sky Stream vs Sky Q with new customers was 70%/30% at 3rd quarter 2024 before Sky changed the sales pitch. When does the older technology become unsustainable? When the cost of running a platform starts to outweigh the revenue that can be achieved from it.

I'm I looking at alternatives going forward. Yes. The TiVO TV platform is the only thing keeping me with VM

Re: Do I have to change to TV 360?
 

The ability to FF through ads will disappear with all streamed content. It is a strange development , when a freeview recorder will be superior to Sky or Virgin. You'd begin to wonder what exactly you'd be paying for. I know where I'll be heading when/if recording boxes go.

Can't see the point of the Stream box they are now peddling. You don't need a box from VM or Sky to do that.

Re: Do I have to change to TV 360?
 

Unfortunately the last time I checked virgin bb cost more on it's own than having tv and phone ( which is not even connected at my home since needing to move to the Internet thingy what's it :shocked:)

Re: Do I have to change to TV 360?
 

The only model that would sell is the unitary access point. Just as you can bundle channels for a discount, why not the app subscriptions as well. As long as it remains flexible & allows access on other devices it could be a useful USP.

Re: Do I have to change to TV 360?
 

I had Netflix-standard with my last 18month minimum-term, and "renewed" onto a new 18month minimum back-end of last year.

No mention of migrating to TV360, and Netflix-standard was retained.

It was fortunate timing actually, VM's move to Netflix-with-ads was a matter of weeks later.

Re: Do I have to change to TV 360?
 

So much for Sky Sports + on the 360, trying to watch the Stevenage v Birmingham game after selecting it via the red button, and the message I get is " This stream is currently unavailable please try again later" Error code AMP6006.
This also happened last week when there were a lot of games to choose from, but no matter which one I tried to watch the same message came up.
Rubbish service!

Re: Do I have to change to TV 360?
 

Have you rebooted your router and 360 box?

I just tried it on my 360 and it worked fine - it's the only EFL game there this evening.

Re: Do I have to change to TV 360?
 

Yeah tried that mate, but still the same issue.

Re: Do I have to change to TV 360?
 

The same error is reported by some people on Sky boxes, so I suspect its a Sky issue rather than VM.

Re: Do I have to change to TV 360?
 

Not got the issue on SkyQ box either.

Had finished before I could try any other routes.

But there are often reports in the Sky forums of issues with streams in the app

Re: Do I have to change to TV 360?
 

Try going to Home - Settings - System and do Factory Reset. Keep recordings if it asks.

Re: Do I have to change to TV 360?
 

Bit late now, the game was 3 days ago !
(And why should anyone have to do that to get the 'upgraded' system to work properly? Was it thoroughly tested?)

Re: Do I have to change to TV 360?
 

Ok mate, thx, I'll give that a go.