Questions about 1gbs, I am losing speed between Router and PC
 

Hi,

So I have not used this forum for a long time, but I needed some tech help please.

So I finally was able to get the 1gbs and got the Hub 4 today and installed it upon installing and activating it, the first speed test only gave me 880mbs down and 43mbs upload.

So I then checked the router status of my router by typing https://192.168.0.1 into the address bar and checking the streams etc. I am getting 31 Down Streams in Docsis 3.0 and 4 Up streams in Docsis 3.0 but only 1 Down stream in Docsis 3.1 and 0 upload streams in Docsis 3.1.

So I then kept doing speed tests on various sites speedtest.net, and the google one and many others. The speeds was just fluctuating so bad from anything as low as 50mbs down to 940mbs down and up was around 10mbs - 50mbs in those ranges every time.

So obviously something is wrong. I then saw a thread on the VM community forum and someone mentioned SamKnows. So I did a speed test on same knows and here is the Result of that.

https://www.cableforum.uk/images/local/2022/02/2.png

So as you can see the speed from the VM network to the router is 1117mbs but yet the speed from the HUB 4 router to my PC is only 944mbs.......?

So Why am I losing around 180mbs between router and PC?

I am using a ethernet cable from PC connected directly into the HUB 4 router, so I should be getting the maximum speeds. I then thought could it be my computer not being able to handle the 1gbs speeds fully. So if that is the case I will tell you my motherboard and network driver names and model so you can let me know if it is those that is causing the loss in speeds?

I really can not work out any other reason.

So here is my motherboard model: ASUSTeK - PRIME B250M-A - Rev X.0x
And this is the onboard network card driver on the above motherboard: Name [00000001] Realtek PCIe GbE Family Controller

So I would greatly appreciate anyone in the know to give me any ideas if it is MY PC or maybe a fault with my HUB 4 or maybe a network issue?

I did ring VM up and they run some tests and did see there is an issue and they have created a case for the second line team to investigate etc. So not sure if that will fix it or again if it is just my PC not able to support the full 1gbs speeds?

Thanks in advance

DreamRJ

---------- Post added at 18:48 ---------- Previous post was at 18:45 ----------

Just ran another SamKnows test and clicked the button to view more metrics just incase someone asked.

https://www.cableforum.uk/images/local/2022/02/3.png

Re: Questions about 1gbs, I am losing speed between Router and PC
 

I think your speeds are falling under the expected tolerance of your gigabit nic

Re: Questions about 1gbs, I am losing speed between Router and PC
 

The simple reason you're losing around 180Mb is because your computer has a gigabit ethernet connection and the Virgin Media Hub im assuming you have the Hub 4 has gigabit ports. The maximum speed for gigabit ethernet is around 940Mb. The connection coming into your hub is over a gigabit. Unless you get the new hub 5 which has one 2.5Gb port and your computer has 2.5Gb ethernet you'll never see the full 1116Mb speed on one device.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Ok but how do I know if my PC has a 2.5gbs Ethernet card?

Re: Questions about 1gbs, I am losing speed between Router and PC
 

OMG Check its spec. Have you no idea what you’ve bought and paid for?

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Try this:

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Your answer is in here. You only have a gigabit Ethernet adapter.

https://www.asus.com/Motherboards-Co...0M-A/techspec/

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Ok thanks. So I should have asked VM to send me a hub 5 instead of the hub 4?

Or would it mean my 1gb card will still not support it? So I would need to either upgrade my motherboard so it had a 2.5gbs card on it? Or can I just buy one and put it on my current motherboard?

Re: Questions about 1gbs, I am losing speed between Router and PC
 

https://www.ebay.co.uk/itm/284538378...gAAOSwy9Rhmxqk

You'd still need the hub 5 though.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

It is the NIC in your PC slowing it down a little. But come on it is still mighty fast. If your PC can accommodate a PCI e card you have to choose if it is worth it

---------- Post added at 20:04 ---------- Previous post was at 20:01 ----------

Looking at your mobo if you have a dual slot GFX card installed you will have a spare 2x slot below it

Re: Questions about 1gbs, I am losing speed between Router and PC
 

you can use a PCIE card but without a hub 5 or a more advance balancing setup you wont get over the speeds you are getting now on a single device VM over provision connection so if you maxing out your PC other devices can still access the remaining bandwith,

i use PFsense to balance my ports in modem mode and have a 2.5Gbe network and can access the full speed. but its a fair bit of tinkering really to just get the extra 100odd meg
https://www.speedtest.net/result/d/a...e-190a98ad579d

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Not that it matters what your PC has, the Hub 4 only has gigabit Ethernet port so can only deliver sub-gigabit speeds.

You can pair 2 or more ports up to pull the full speeds from it, but you need some networking skills and specialist kit to do that.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Try running the speed test directly from your desktop using the app and not through a browser, close all browsers.

Link to Speedtest App

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Ok thanks everyone for all the help. Really appreciated it. At least I now know haha.

What amazes me though is Why on earth are they still giving out HUB 4 of they have the HUB 5? Does not make any sense to me, surely it would be better to just send everyone the HUB 5 now?

So now I have to ring them up again and explain I need the HUB 5 so I can maximize my speeds and I will then just buy a PCIe 2.5gig card as well. I mean of course I want to max it and get the maximum I can get. I waited a long time for my postcode to enable the 1gbs. I was basically 1 of the last to get it enabled. Which just totally angered me. Then I find out my PC is not capable of reaching the max speeds.

So yeah thanks again all. Will ring them tomorrow and see if they can send me one at NO extra cost etc.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

The Hub5 is not generally available as it doesn’t support a number of features the Hub4 does.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Ok, why what features are missing from HUB 5?

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Support for WiFi Pods, telephone port, SamKnows Realspeed and it simply isn’t generally available, even on request, for the gigabit service.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

So what about this instead of a 2.5gb network adapter?

How about a USB 3 2.5gb to Ethernet Cable instead?

Then all I would need is a cat 6a cable and a HUB 5 :P

Re: Questions about 1gbs, I am losing speed between Router and PC
 

And there are quite a few problem posts about it. I don't think it is ready for general release yet.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Well I tried seeing if they could send me a hub 5 but they said invite only trial and they cant add me to the trial :(

So I guess I will have to wait.

Unless of course @Skie - can help and explain in more detail what he meant by this? "You can pair 2 or more ports up to pull the full speeds from it, but you need some networking skills and specialist kit to do that."

Thanks in advance :)

---------- Post added at 12:31 ---------- Previous post was at 12:28 ----------

Can you please elaborate and give more details and what is involved to do this? And was you saying I can do that with just the HUB 4 too?

What kit would I need etc and what skills does it take to pair 2 ports together? Is it some kind of adapter I need that turns 2 ports on the HUB 4 into 1 that goes into my PC?

Re: Questions about 1gbs, I am losing speed between Router and PC
 

I’ve just got a Hub 5 and can confirm it supports SamKnows Realspeed.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

So was you invited? is that how you got the HUB 5? I was not able to get one when I rang up today :(

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Yes, I got an e-mail invitation mid-January.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Ok, lucky you :P

Re: Questions about 1gbs, I am losing speed between Router and PC
 

The way i do it other may do it different,

I have a old low power PC running PFsense i have a dual port intel Gbit NIC in 1 pci slot running in LAGG Round Robbin with both ports connected back to the hub4 in modem mode this is the WAN, Then i have a intel 2.5Gbe card in the second slot this is used for LAN, that then gos into a qnap 2.5Gbe switch

my NAS and main desktop both have 2.5Gbe NICs so can take advantage all the other devices on network still run either gbit or wireless as they dont really benefit, Of corse id prefer them the hurry along with the hub 5 so get rid of the extra clutter

Re: Questions about 1gbs, I am losing speed between Router and PC
 

don't even bother dude. You need to be a bit of a networking guru to understand what it is and how it works and if you had the knowledge to do that then you wouldn't have started this thread because you would have known that you aren't going to get over 1gbit on a gigabit nic. Even if you could get it all setup and factoring the expense, would you truly benefit from the extra 200mbits? Do you benefit from 940mbits now? What do you download at 115MB/sec now that is making you think you need that extra 30MB/sec?

I am not being harsh, just doing you a favour and being realistic. If it is something you wanted to pursue the easiest thing for you and what I highly recommend is waiting for them to give you a shub 5 with a 2.5gbit port on it and then you can easily put a new 2.5gbit (or 10gbit) nic in your pc. Anything else is beyond your skill set atm.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

There have been a few posts somewhere on here.

https://www.cableforum.uk/board/show...4#post36058944 is a good overview of one way to do it. But it's massively overkill to get a few percentage points extra when the Hub 5 might be available in a few months.

Does make me kick myself for not putting a 4 port NIC in my pfSense VM box though :D

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Ok thanks again everyone, yeah I mean I am a tech savvy guy and I do know a lot but yeah I do not think it is worth the expense of buying what I need in order to do it.

I will just wait for the hub 5 to be released for general release and then just get a 2.5gbs 3.0 USB to Ethernet Adapter Cable and a cat 6a cable. :)

I am happy with the 940mbs I am getting so all is good :)

Re: Questions about 1gbs, I am losing speed between Router and PC
 

:no:

Re: Questions about 1gbs, I am losing speed between Router and PC
 

:sick:

Re: Questions about 1gbs, I am losing speed between Router and PC
 

@General Maximus @Skie - Why what is wrong with a 2.5gbs 3.0 USB to Ethernet Adapter Cable?

Please let me know? The reason I was going to was mainly because my GPU covers up the other 2 PCIe slots on my motherboard lol. So I would not be able to fit a 2.5gbs network card into my PC. So a 3.0 usb cable would be easier and better.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

Additional latency, extra cpu cycles, dodgy firmware/software/drivers. It's probably okay, but choosing a USB dongle over the real thing is always a risk.

You could get a PCIe riser cable and jury rig some sort of home for a nic :D

Re: Questions about 1gbs, I am losing speed between Router and PC
 

I know I am being an absolute knob but it is USB 3.0 and ethernet adapter (not adapter cable). If you don't know these things you shouldn't be delving into them. Whenever you get USB conversions for things they never work well because windows sees a USB device which requires software to run it rather than a native adapter with its own settings. As Skie said, you need to do everything you can use a PCIe adapter, anything else and you are only asking for trouble. I would rather stay on 1gbit than try using a usb adapter. If a job is worth doing it is worth doing properly.

Sorry to be a dick.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

ok, thanks all again :)

Will not bother getting a usb adapter then

Re: Questions about 1gbs, I am losing speed between Router and PC
 

the age old story of not getting what you pay for. you'll need 2.5gbe nic on your pc and a hub5. you aint getting a hub5 from VM, believe me ive tried. just have to wait like the rest of us untill they go on release later this year.

Re: Questions about 1gbs, I am losing speed between Router and PC
 

then you can bet anyone on 50-600 new customers get it part of install but people on gig1 ya know the only ones who can really take advantage and should of really been supplied with something similar at the time will get slapped with a 30-50 quid install fee as the hub 4 is "good enough" lol