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-   -   General : Upgrade planned? (https://www.cableforum.uk/board/showthread.php?t=33710343)

linwelin 28-08-2021 17:38

Upgrade planned?
 
I wonder if any new upgrades are being planned soon? it seems like a while since we had one, tiers going to be upgraded I am hoping?

Corey N Georgie 28-08-2021 21:01

Re: Upgrade planned?
 
Since VM r beating down all other ISPs speed wise i don't think an upgrade would be on the books.

rtho782 28-08-2021 21:14

Re: Upgrade planned?
 
Quote:

Originally Posted by Corey N Georgie (Post 36091253)
Since VM r beating down all other ISPs speed wise i don't think an upgrade would be on the books.

In some areas yes, but they are being beaten more and more both on price and speeds by OR FTTP, Cityfibre, and all the other FTTP altnets.

Skie 28-08-2021 21:29

Re: Upgrade planned?
 
Quote:

Originally Posted by Corey N Georgie (Post 36091253)
Since VM r beating down all other ISPs speed wise i don't think an upgrade would be on the books.

Erm, zoom in a bit on this map. Every coloured zone will be getting FTTP over the next few years if they don't already have it. That's a fairly decent chunk of competition, especially given the already completed areas are in many VM areas already.

https://www.openreach.com/fibre-broa...ibre-broadband

Synthetic 28-08-2021 21:29

Re: Upgrade planned?
 
Quote:

Originally Posted by rtho782 (Post 36091254)
In some areas yes, but they are being beaten more and more both on price and speeds by OR FTTP, Cityfibre, and all the other FTTP altnets.

Exactly why I'm not bothering with gig1 and waiting for cityfibre to finish my area

Paul 28-08-2021 23:46

Re: Upgrade planned?
 
Quote:

Originally Posted by Skie (Post 36091255)
Every coloured zone will be getting FTTP over the next few years if they don't already have it.

Well that sucks, all the areas around us are getting it, we are not. :(

linwelin 29-08-2021 00:36

Re: Upgrade planned?
 
I came just came across this, no idea if any truth to it would be really nice if true though.

https://www.t3.com/news/all-virgin-m...ibre-broadband

Jimmy-J 29-08-2021 01:08

Re: Upgrade planned?
 
Quote:

Originally Posted by linwelin (Post 36091265)
i came just came across this, no idea if any truth to it would be really nice if true though.

https://www.t3.com/news/all-virgin-m...ibre-broadband

From July 25, 2019.

General Maximus 29-08-2021 09:20

Re: Upgrade planned?
 
Given that they have promised everyone will have 1gbit by xmas I imagine they'll be announcing something new in November which will start rolling out in spring. They need to maintain the impression that they are always innovative and moving forward and they made a big flap about docsis 3.1 a couple of years ago and said it would take a couple of years to start deploying it and get the cpe ready and bits in place and that couple of years is up. It is time to take a leap, give everyone a shub with a 2.5gbit port on it and migrate everyone everyone to docsis 3.1. I remember when I was one of the few on docsis 3 when it first came out and they moved everyone else across and now it is time to do it again.

linwelin 29-08-2021 13:14

Re: Upgrade planned?
 
Quote:

Originally Posted by General Maximus (Post 36091273)
Given that they have promised everyone will have 1gbit by xmas I imagine they'll be announcing something new in November which will start rolling out in spring. They need to maintain the impression that they are always innovative and moving forward and they made a big flap about docsis 3.1 a couple of years ago and said it would take a couple of years to start deploying it and get the cpe ready and bits in place and that couple of years is up. It is time to take a leap, give everyone a shub with a 2.5gbit port on it and migrate everyone everyone to docsis 3.1. I remember when I was one of the few on docsis 3 when it first came out and they moved everyone else across and now it is time to do it again.

I wonder if that is why they giving out free Hub 4's??

General Maximus 29-08-2021 13:49

Re: Upgrade planned?
 
Quote:

Originally Posted by linwelin (Post 36091282)
I wonder i that is why they giving out free Hub 4's??

the shubs have and always will be free because VM need to provide accessibility to their network (modem). Hopefully production has caught up post covid disruption and it is now best practise to swap out all shubs with a shub 4. I really do hope that a shub 5 will come out next year with 2.5gbit ports. VM must be working on it now because they have hit a limit for the first time in about 20 years. They can't increase the speed on the services they offer until they provide a shub with greater than 1gbit ports. I imagine they are pulling their hair out thinking about it because the other thing they need to do is educate customers because 99.9% of people are going to continue to have gigabit nics in their pcs/laptops etc for many years to come and you can just imagine the calls to tech support with customers saying they can only get 800mbits on their 2gbit connection which is less than half the speed. I think it is going to have to be a combination of an easy to digest email upon tier signup as well as troubleshooting guides on the website and probably lengthy and annoying voice messages you have to listen to when you ring up tech support before they put you through to someone.

linwelin 29-08-2021 13:56

Re: Upgrade planned?
 
Quote:

Originally Posted by General Maximus (Post 36091288)
the shubs have and always will be free because VM need to provide accessibility to their network (modem). Hopefully production has caught up post covid disruption and it is now best practise to swap out all shubs with a shub 4. I really do hope that a shub 5 will come out next year with 2.5gbit ports. VM must be working on it now because they have hit a limit for the first time in about 20 years. They can't increase the speed on the services they offer until they provide a shub with greater than 1gbit ports. I imagine they are pulling their hair out thinking about it because the other thing they need to do is educate customers because 99.9% of people are going to continue to have gigabit nics in their pcs/laptops etc for many years to come and you can just imagine the calls to tech support with customers saying they can only get 800mbits on their 2gbit connection which is less than half the speed. I think it is going to have to be a combination of an easy to digest email upon tier signup as well as troubleshooting guides on the website and probably lengthy and annoying voice messages you have to listen to when you ring up tech support before they put you through to someone.

In my experience, they have always charged to upgrade to a new hub unless of course, you need it because you have upgraded speed and you need the new hub. I was offered the hub4 and I downgraded to 200MB so I didn't need the hub4 to my knowledge.

General Maximus 29-08-2021 14:14

Re: Upgrade planned?
 
Quote:

Originally Posted by linwelin (Post 36091290)
they have always charged to upgrade to a new hub

:no:

linwelin 29-08-2021 14:21

Re: Upgrade planned?
 
Quote:

Originally Posted by General Maximus (Post 36091293)
:no:

Strange as i have always had to pay for one o.O

Corey N Georgie 30-08-2021 02:30

Re: Upgrade planned?
 
Ive also had to pay £35 upgrade fee for new hub and so did dad.

RichardCoulter 30-08-2021 15:03

Re: Upgrade planned?
 
Hopefully this new competition will drive up the quality of VM customer service as well as product quality. Their treatment of customers over the past few years has been absolutely shocking and would even put NTL to shame.

If it doesn't, the company deserves to fail and get taken over by a company that is more customer focused.

cheekyangus 30-08-2021 16:16

Re: Upgrade planned?
 
Our broadband has always been super reliable and plenty fast enough. I accept not everyone gets this quality of service, I have friends on VM who aren't so fortunate, and one in particular who has fairly regular issues (though given their job they have fairly exceptional needs where something that the average person would shrug off, they can't as it affects their work).

Speeds have got such I'd rather have a price cut than another speed upgrade.

Carth 30-08-2021 16:37

Re: Upgrade planned?
 
Quote:

Originally Posted by cheekyangus (Post 36091343)
Our broadband has always been super reliable and plenty fast enough. I accept not everyone gets this quality of service, I have friends on VM who aren't so fortunate, and one in particular who has fairly regular issues (though given their job they have fairly exceptional needs where something that the average person would shrug off, they can't as it affects their work).

Speeds have got such I'd rather have a price cut than another speed upgrade.

Me too, and I'm only on 100M :D

heero_yuy 30-08-2021 17:07

Re: Upgrade planned?
 
Quote:

Originally Posted by Carth (Post 36091344)
Me too, and I'm only on 100M :D

Likewise. Our 100M is rock solid, always full speed and plenty adequate for our needs.

alanbjames 30-08-2021 19:49

Re: Upgrade planned?
 
Quote:

Originally Posted by heero_yuy (Post 36091345)
Likewise. Our 100M is rock solid, always full speed and plenty adequate for our needs.

My 1GB is rock solid, the only thing that lets it down is the hub 4 only has a 1GB port so u don't achieve full speed i get between 880 - 935mb/s.

I have a Realtek chipset ethernet card which has a 2.5GB port and my TP Link AX6000 also has a 2.5GB port.

Mr K 31-08-2021 08:16

Re: Upgrade planned?
 
Surely nothing us free with VM, you pay them monthly, and they still own all the equipment. It's a great business model !

RichardCoulter 31-08-2021 11:55

Re: Upgrade planned?
 
Quote:

Originally Posted by cheekyangus (Post 36091343)
Our broadband has always been super reliable and plenty fast enough. I accept not everyone gets this quality of service, I have friends on VM who aren't so fortunate, and one in particular who has fairly regular issues (though given their job they have fairly exceptional needs where something that the average person would shrug off, they can't as it affects their work).

Speeds have got such I'd rather have a price cut than another speed upgrade.

Me too, 200MB is more than enough for my needs. At negotiation time I say i'm happy to take a speed cut and/or drop the landline, but they always say doing this will result in a price increase!

roughbeast 01-09-2021 09:03

Re: Upgrade planned?
 
Quote:

Originally Posted by General Maximus (Post 36091288)
the shubs have and always will be free because VM need to provide accessibility to their network (modem). Hopefully production has caught up post covid disruption and it is now best practise to swap out all shubs with a shub 4. I really do hope that a shub 5 will come out next year with 2.5gbit ports. VM must be working on it now because they have hit a limit for the first time in about 20 years. They can't increase the speed on the services they offer until they provide a shub with greater than 1gbit ports. I imagine they are pulling their hair out thinking about it because the other thing they need to do is educate customers because 99.9% of people are going to continue to have gigabit nics in their pcs/laptops etc for many years to come and you can just imagine the calls to tech support with customers saying they can only get 800mbits on their 2gbit connection which is less than half the speed. I think it is going to have to be a combination of an easy to digest email upon tier signup as well as troubleshooting guides on the website and probably lengthy and annoying voice messages you have to listen to when you ring up tech support before they put you through to someone.

I am sure you are right about the need for educating folk on the need for NICS that can handle > 1Gb. However, given that everyone should know by now that WiFi will nearly always delivers less than than the headline connection speed. folk still call to complain about that.

I'm in the process of upgrading PC network cards and switches around the house up to 10Gb in anticipation of bandwidth upgrades beyond 1Gb. My AX11000 has a 2.5Gb port so that will do in the first instance. Luckily, I am assured that although my ethernet cable is only CAT5e it can manage much higher speeds than 1Gb if cards and switches are upgraded.

rtho782 01-09-2021 10:13

Re: Upgrade planned?
 
Quote:

Originally Posted by General Maximus (Post 36091288)
I imagine they are pulling their hair out thinking about it because the other thing they need to do is educate customers because 99.9% of people are going to continue to have gigabit nics in their pcs/laptops etc for many years to come and you can just imagine the calls to tech support with customers saying they can only get 800mbits on their 2gbit connection which is less than half the speed.

So, many high end AMD x570 boards and Intel z490/z590 boards have >1Gbit LAN now, either 2.5G or in some cases 5G/10G.

This is a niche right now, but in a couple of years it will be a higher percentage, and I'd submit that the category of people likely to spring for a 2.2Gbit connection are far more likely to have a recent high end PC.

Mine has 2.5G, but I'm really not a fan of RJ45 over 1GBit, the 10GB core section of my home network all uses SMF SFP+ modules, the 1G segment uses Cat6 mostly for PoE (Cameras, APs). My router has 10G SFP+ WAN and LAN.

alanbjames 01-09-2021 11:52

Re: Upgrade planned?
 
Quote:

Originally Posted by rtho782 (Post 36091647)
So, many high end AMD x570 boards and Intel z490/z590 boards have >1Gbit LAN now, either 2.5G or in some cases 5G/10G.

This is a niche right now, but in a couple of years it will be a higher percentage, and I'd submit that the category of people likely to spring for a 2.2Gbit connection are far more likely to have a recent high end PC.

Mine has 2.5G, but I'm really not a fan of RJ45 over 1GBit, the 10GB core section of my home network all uses SMF SFP+ modules, the 1G segment uses Cat6 mostly for PoE (Cameras, APs). My router has 10G SFP+ WAN and LAN.

I'd have said all high end boards would have atleast 1Gbit ethernet now, ive not seen a board with 100mb ethernet in a very long time.

I have put a Realtek 2.5GB card in my PC for GB internet, the card was only £19 on sale from Amazon and it works a treat.

https://www.amazon.co.uk/Syba-Gigabi...%2C176&sr=8-14

Thats the card im using.

rtho782 01-09-2021 12:05

Re: Upgrade planned?
 
Quote:

Originally Posted by alanbjames (Post 36091661)
I'd have said all high end boards would have atleast 1Gbit ethernet now, ive not seen a board with 100mb ethernet in a very long time.

I have put a Realtek 2.5GB card in my PC for GB internet, the card was only £19 on sale from Amazon and it works a treat.

https://www.amazon.co.uk/Syba-Gigabi...%2C176&sr=8-14

Thats the card im using.

I said >1GB, greater than, i.e. 2.5G or 5G or 10G

https://uk.pcpartpicker.com/products...t=price&page=1

This list all have multigig ethernet, and are all "desktop" type boards, no HEDT or server platforms.

pythagoras 01-09-2021 12:48

Re: Upgrade planned?
 
Quote:

Originally Posted by alanbjames (Post 36091661)
I'd have said all high end boards would have atleast 1Gbit ethernet now, ive not seen a board with 100mb ethernet in a very long time.

I have put a Realtek 2.5GB card in my PC for GB internet, the card was only £19 on sale from Amazon and it works a treat.

https://www.amazon.co.uk/Syba-Gigabi...%2C176&sr=8-14

Thats the card im using.

I was recently trying to trouble shoot the internet connection on my sons smart tv. Its 2021 lg oled TV CX 55" (so very expensive and latest model) I couldn't get over 90Mb over ethernet but full 540 over wifi. Turns out these TVs only have 100Mb ethernet ports.......in 2021!!!!!

ash45 03-09-2021 03:58

Re: Upgrade planned?
 
Quote:

Originally Posted by pythagoras (Post 36091670)
I was recently trying to trouble shoot the internet connection on my sons smart tv. Its 2021 lg oled TV CX 55" (so very expensive and latest model) I couldn't get over 90Mb over ethernet but full 540 over wifi. Turns out these TVs only have 100Mb ethernet ports.......in 2021!!!!!

my sony TV is the same 75" 2020 android model only has Fast Ethernet (100) but worst of all its run via a USB 2 bus and barely gets over 35-40meg, where as the wifi can max my 500meg out when close the wifi but the location of my Router makes the wifi a bit touch and go so it stutters to hell when trying to play some 4K content via plex, keep saying i need to invest in a decent mesh system but something always pops up that's more important lol,
really though these days especially on expensive sets they shouldn't be cheeping out on a few pence on the ethernet i also have a samsung 55" from i believe 2014 was one of the first 4K TVs no HDR or anything and even that actually did have Gbit ethernet

rtho782 03-09-2021 07:13

Re: Upgrade planned?
 
Quote:

Originally Posted by ash45 (Post 36091930)
my sony TV is the same 75" 2020 android model only has Fast Ethernet (100) but worst of all its run via a USB 2 bus and barely gets over 35-40meg, where as the wifi can max my 500meg out when close the wifi but the location of my Router makes the wifi a bit touch and go so it stutters to hell when trying to play some 4K content via plex, keep saying i need to invest in a decent mesh system but something always pops up that's more important lol,
really though these days especially on expensive sets they shouldn't be cheeping out on a few pence on the ethernet i also have a samsung 55" from i believe 2014 was one of the first 4K TVs no HDR or anything and even that actually did have Gbit ethernet

Yeah I have a Sony TV with Fast Ethernet too, I used Wifi on it for a bit but have now given up and use an nVidia Shield.

I have some 4k encodes on Plex that are over 100mbit!

Synthetic 03-09-2021 09:16

Re: Upgrade planned?
 
Quote:

Originally Posted by rtho782 (Post 36091931)
Yeah I have a Sony TV with Fast Ethernet too, I used Wifi on it for a bit but have now given up and use an nVidia Shield.

I have some 4k encodes on Plex that are over 100mbit!

This is exactly how i found out my Samsung only has Fe too!

cheekyangus 03-09-2021 11:15

Re: Upgrade planned?
 
So Fast Ethernet is a brand/standard rather than simply telling you it has Ethernet that is fast... :erm::rolleyes::shocked:

General Maximus 03-09-2021 11:26

Re: Upgrade planned?
 
Fast Ethernet is the industry term for 100mbits.

cheekyangus 03-09-2021 11:41

Re: Upgrade planned?
 
Quote:

Originally Posted by General Maximus (Post 36091955)
Fast Ethernet is the industry term for 100mbits.

You'd have thought they'd realise that over time and technology progressed that would quickly come to mean the opposite. It was inevitable. :)

gaz82 03-09-2021 16:35

Re: Upgrade planned?
 
To be fair, why would you need any more than fast ethernet on a TV? It's more than enough for a UHD stream!


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