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-   -   Virgin Mobile UK Moves to Scrap Pay As You Go Packages (https://www.cableforum.uk/board/showthread.php?t=33710228)

pip08456 16-07-2021 14:27

Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Why not just transfer them to O2's PAYG?

https://www.ispreview.co.uk/index.ph...-packages.html

Mr K 16-07-2021 15:17

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Didn't they try this before and had to backtrack after an outcry?

Can recommend ASDAs payg, cheap bundles and cheap out of bundle prices.

RichardCoulter 16-07-2021 15:50

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
The best alternative PAYG service that I found was 1p Mobile. https://www.1pmobile.com/

1p per text, 1p per minute calls (including mobiles) and 1p per MB of data (deals available for higher users). Credit never expires and there isn't a requirement to make any minimum calls etc.

Anyone interested is welcome to PM me for a free £5 credit code.

cheekyangus 16-07-2021 15:58

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by Mr K (Post 36086461)
Didn't they try this before and had to backtrack after an outcry?

Can recommend ASDAs payg, cheap bundles and cheap out of bundle prices.

Yeah. Though how much can be attributed to the backlash, and how much was because news accidentally came out during the the early Covid days where people needed to stay connected and it would've looked even worse, who knows?

Previous thread -> https://www.cableforum.uk/board/show...php?t=33709154

There was also that it looked like they were only giving a month's notice to act, which was ridiculous.

---------- Post added at 14:58 ---------- Previous post was at 14:56 ----------

Quote:

Originally Posted by pip08456 (Post 36086453)
Why not just transfer them to O2's PAYG?

https://www.ispreview.co.uk/index.ph...-packages.html

Exactly. Though O2 arm probably want rid of PayG too, so would want to encourage them to other product types.

RichardCoulter 16-07-2021 16:02

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
When they tried to put up my mobile phone package by £7 a month I enquired about PAYG and was told (in writing) that Virgin no longer did PAYG! Another lie from these cowboys; was glad to see the back of them.

cheekyangus 16-07-2021 16:08

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by RichardCoulter (Post 36086470)
When they tried to put up my mobile phone package by £7 a month I enquired about PAYG and was told (in writing) that Virgin no longer did PAYG! Another lie from these cowboys; was glad to see the back of them.

They stopped selling it and it became a Legacy product. That can count as no longer doing it.

joglynne 16-07-2021 16:26

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by Mr K (Post 36086461)
Didn't they try this before and had to backtrack after an outcry?

Can recommend ASDAs payg, cheap bundles and cheap out of bundle prices.

I am looking for a new rollover PAYG, am currently with 3 and their charges on PAYG have gone silly. Saw your post so have looked at Asda payg. It looks good, well it did before I checked on Trust Pilot so I'm back to looking at 1p mobile which looks good but at the moment with not using my phone much and it requiring a 3 monthly top up it isn't fitting my needs as, at the moment, I would be hard pressed using up the £10 credit I started with in a year. :sulk:

cheekyangus 16-07-2021 16:43

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
The Three PAYG rates are still much better than recent VM rates which got silly (e.g. £2 minimum data which resets at midnight). Three's previous PAYG tariff was 321 which was unchanged for many years. Compared to that, yes the new tariff is much more expensive, but far from worst last time I looked.

I'd be surprised if 1p Mobile can keep going at that rate, their margins must be razor thin.

The problem with some of the "low price" services is you have to remain active or you lose credit or service. Some people just need £5 sitting there for entire year (or more), and the options are limited.

Taf 16-07-2021 16:47

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by joglynne (Post 36086474)
I would be hard pressed using up the £10 credit I started with in a year. :sulk:

I have over £5 left of a £10 credit from 2018....

joglynne 16-07-2021 17:05

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by Taf (Post 36086476)
I have over £5 left of a £10 credit from 2018....

Good gracious me, you have really been pushing the boat out with that high usage. :D

In the last 18 months I have used 19p on my 3 payg. :D

Being able to phone mobiles using my landline and have long phone calls every morning to some vulnerable friends using my VM package, which includes a lovely discount covering free phone calls, has been a boon.

.... Such a nice young man at VM, he said that I was the first customer that day who was nice and made him laugh.

cheekyangus 16-07-2021 17:10

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by joglynne (Post 36086478)
Good gracious me, you have really been pushing the boat out with that high usage. :D

In the last 18 months I have used 19p on my 3 payg. :D

Being able to phone mobiles using my landline and have long phone calls every morning to some vulnerable friends using my VM package, which includes a lovely discount covering free phone calls, has been a boon.

.... Such a nice young man at VM, he said that I was the first customer that day who was nice and made him laugh.

Can you confirm that they moved all 321 customers to the new PAYG tariff rates?

joglynne 16-07-2021 17:15

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by cheekyangus (Post 36086480)
Can you confirm that they moved all 321 customers to the new PAYG tariff rates?

Yes everyone was moved onto the new payg rates from February this year. I think we got about a months notice.

RichardCoulter 16-07-2021 17:23

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by joglynne (Post 36086474)
I am looking for a new rollover PAYG, am currently with 3 and their charges on PAYG have gone silly. Saw your post so have looked at Asda payg. It looks good, well it did before I checked on Trust Pilot so I'm back to looking at 1p mobile which looks good but at the moment with not using my phone much and it requiring a 3 monthly top up it isn't fitting my needs as, at the moment, I would be hard pressed using up the £10 credit I started with in a year. :sulk:

1p Mobile works out at about 57p a week, so is useful for those who use roughly an hour a week or less.

I am in credit at present, but as this never expires, it will be useful to use for data when no WiFi is available and for calls to friends & family abroad who are unable/unwilling to use apps such as Whatsapp.

Calls abroad aren't 1p per minute, but are much cheaper than Virgin Media, so i'll use my mobile for these to both save money and spend any accumulated credit.

Anyone using over about two hours a week would be better off using an unlimited calls/texts SIM with some data included.

I worked out that not having to use my VM landline Mon-Fri (free weekend calls) and not having to remember to make a chargeable call (some PAYG companies had something daft like a minimum call charge of £2) and knowing that any accumulated credit rolled over would be useful for data & weekend calls whilst away from home with no WiFi made 1p Mobile the best choice for me.

gba93 16-07-2021 18:36

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Have a look at Smarty for a good deal!


https://smarty.co.uk/?gclsrc=aw.ds&g...E&gclsrc=aw.ds


I've saved a fortune.

cheekyangus 16-07-2021 19:46

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by gba93 (Post 36086499)
Have a look at Smarty for a good deal!


https://smarty.co.uk/?gclsrc=aw.ds&g...E&gclsrc=aw.ds


I've saved a fortune.

I only found out today that it's Three's version of Voxi and GiffGaff.

pip08456 16-07-2021 22:18

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by cheekyangus (Post 36086503)
I only found out today that it's Three's version of Voxi and GiffGaff.

Still reasonable, I use it myself.

spiderplant 16-07-2021 23:18

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by RichardCoulter (Post 36086466)
Credit never expires and there isn't a requirement to make any minimum calls etc.

But there is this requirement:
"To keep your account and SIM active, just make at least one £10 top-up every 120 days"

Paul 17-07-2021 00:39

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by spiderplant (Post 36086528)
But there is this requirement:
"To keep your account and SIM active, just make at least one £10 top-up every 120 days"

Their data is also incredibly expensive, £10.24 per GB.

You can buy 'boosts' for 30 days (and loose what you dont use).
By the time you have done all this, you may as well just have a monthly SIM anyway.

For example, Lebara do one for £3.95 a month.
https://www.uswitch.com/mobiles/compare/sim_only_deals/

spiderplant 17-07-2021 08:51

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by Paul (Post 36086536)
Their data is also incredibly expensive, £10.24 per GB.

Depends how much data you need. I have one of these in my car so it can fetch traffic info. Costs me absolutely nothing. They don't even spam me to try to get me to upgrade.

joglynne 17-07-2021 12:52

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by spiderplant (Post 36086539)
Depends how much data you need. I have one of these in my car so it can fetch traffic info. Costs me absolutely nothing. They don't even spam me to try to get me to upgrade.

That seems to good to be true.:)

My 87 year old neighbour has a fairly new tablet, which was bought to replace an elderly ipad, she only uses it to browse for bits and pieces on Amazon etc. She has no internet and relies on an old Vodaphone sim which which I suspect uses 2G, it's tortuously slow and times out more often than not. I intend to get her one of these free Three Data Reward SIMs in the hopes that it will work for her.

So thank you so much for the link Mr S and sorry for the long rambling post..

RichardCoulter 17-07-2021 19:24

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by Paul (Post 36086536)
Their data is also incredibly expensive, £10.24 per GB.

You can buy 'boosts' for 30 days (and loose what you dont use).
By the time you have done all this, you may as well just have a monthly SIM anyway.

For example, Lebara do one for £3.95 a month.
https://www.uswitch.com/mobiles/compare/sim_only_deals/

How much data do you get for £3.95 a month as it doesn't seem to say? That looks to be a very good deal as the cheapest that I could find (also with Lebara) worked out at £4.38 a month for 3GB for the first year (£5 per month, with the first 3 months at half price on a one month rolling contract).

Depending on how much data you get it looks like it would be better to use my deal for 3 months then your deal thereafter.

For the moment, 1p Mobile suits me though as this costs £2.50 a month and covers what I need. If my phone/data use increased I would certainly reevaluate the situation.

I did take into account that their data is expensive when used on the odd occasion, but this would be paid for out of credit that would just be sat there doing nothing.

If you take this into account and factor in that any data used is in effect subsidising the cost of the very cheap calls/texts, I still find it to be good value.

It all depends on how much you use your phone and whether this is for data/texts/calls as to which is better for each individual user.

---------- Post added at 18:24 ---------- Previous post was at 18:19 ----------

Quote:

Originally Posted by spiderplant (Post 36086539)
Depends how much data you need. I have one of these in my car so it can fetch traffic info. Costs me absolutely nothing. They don't even spam me to try to get me to upgrade.

Oh, this looks to be a brilliant product.

If I get one of these could I put it into my dual SIM phone and only start to use up my 1p Mobile credit when I've exhausted my free monthly data allowance?

Do they warn you when you're about to use up your free allowance? If they don't, perhaps this is how they earn their money.

Paul 17-07-2021 19:24

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by spiderplant (Post 36086539)
Depends how much data you need. I have one of these in my car so it can fetch traffic info. Costs me absolutely nothing. They don't even spam me to try to get me to upgrade.

Sky did me one of those when I bought my new tablet off them.

Totally free, unlimited calls & texts, 100MB of data.

I have my normal phone with them as well, and tons of data in my piggy bank (which lasts for 3 years) so I just transfer 1 GB to it now and then, as needed.

I dont think they advertise it much (if at all) though.

spiderplant 17-07-2021 23:40

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by RichardCoulter (Post 36086602)
Do they warn you when you're about to use up your free allowance? If they don't, perhaps this is how they earn their money.

IIRC they send a text when you are about to run out, then another when you actually do (I've only run out once). They don't charge you when you hit the limit and they couldn't anyway - they don't have any payment details. The SIM simply stops working until the next month.

You can even have up to 5 SIMs so you can get 1GB a month if you can be bothered to swap SIMs.

RichardCoulter 18-07-2021 01:09

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by spiderplant (Post 36086654)
IIRC they send a text when you are about to run out, then another when you actually do (I've only run out once). They don't charge you when you hit the limit and they couldn't anyway - they don't have any payment details. The SIM simply stops working until the next month.

You can even have up to 5 SIMs so you can get 1GB a month if you can be bothered to swap SIMs.

Thanks, I think i'll get one or five then :D I Don't know what the company gets out of it though!? People could potentially get by with these and nothing else if all their contacts were on Whatsapp, FB Messenger etc

cheekyangus 18-07-2021 11:55

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by RichardCoulter (Post 36086678)
Thanks, I think i'll get one or five then :D I Don't know what the company gets out of it though!? People could potentially get by with these and nothing else if all their contacts were on Whatsapp, FB Messenger etc

Maybe there's a line in the T&Cs that means they can cut you off if you don't use it in the spirit it was offered? Switching between each of the 5 sims one after the other would be an easily detectable pattern.

What they get out of it is that 200MB isn't going to be anywhere near enough for some people so they'll buy a data pack or 5.

I'd completely forgotten about this product, it's go me wondering.

Spiderplant, do you get the traffic info on your phone directly using this or tether it to a satnav or the like? Is it used, in this case, with a phone or mobile hotspot device?

RichardCoulter 18-07-2021 13:18

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
At first I assumed that SP was using the SIM in his car as a free live number to receive traffic info., but the fact that he once ran out of free data seems to suggest that it dials out for this information :shrug:

spiderplant 18-07-2021 21:38

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
My car has a built-in modem. You just have to supply the SIM. As well as the traffic info, you can use it for stuff like internet radio, or even tether other devices to it.

cheekyangus 18-07-2021 21:41

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by spiderplant (Post 36086746)
My car has a built-in modem. You just have to supply the SIM. As well as the traffic info, you can use it for stuff like internet radio, or even tether other devices to it.

Neat. I assume there's some place in the interior to put it that's easily accessible rather than something awkward?

spiderplant 18-07-2021 23:31

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by cheekyangus (Post 36086748)
Neat. I assume there's some place in the interior to put it that's easily accessible rather than something awkward?

It's under the glovebox on the passenger side. So you wouldn't want to change the SIM while driving :erm:

Jaymoss 18-07-2021 23:54

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by joglynne (Post 36086481)
Yes everyone was moved onto the new payg rates from February this year. I think we got about a months notice.

ip mobile do a £30 12 months top up

RichardCoulter 18-07-2021 23:58

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by RichardCoulter (Post 36086602)
How much data do you get for £3.95 a month as it doesn't seem to say? That looks to be a very good deal as the cheapest that I could find (also with Lebara) worked out at £4.38 a month for 3GB for the first year (£5 per month, with the first 3 months at half price on a one month rolling contract).

Depending on how much data you get it looks like it would be better to use my deal for 3 months then your deal thereafter.

For the moment, 1p Mobile suits me though as this costs £2.50 a month and covers what I need. If my phone/data use increased I would certainly reevaluate the situation.

I did take into account that their data is expensive when used on the odd occasion, but this would be paid for out of credit that would just be sat there doing nothing.

If you take this into account and factor in that any data used is in effect subsidising the cost of the very cheap calls/texts, I still find it to be good value.

It all depends on how much you use your phone and whether this is for data/texts/calls as to which is better for each individual user.

---------- Post added at 18:24 ---------- Previous post was at 18:19 ----------



Oh, this looks to be a brilliant product.

If I get one of these could I put it into my dual SIM phone and only start to use up my 1p Mobile credit when I've exhausted my free monthly data allowance?

Do they warn you when you're about to use up your free allowance? If they don't, perhaps this is how they earn their money.

It looks to be 1GB for the £3.95 plan, so ideal for low users. For a little more it's possible to get a lot more data though.

RichardCoulter 20-07-2021 15:15

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by spiderplant (Post 36086539)
Depends how much data you need. I have one of these in my car so it can fetch traffic info. Costs me absolutely nothing. They don't even spam me to try to get me to upgrade.

My SIM came today, it was very quick and, as you said, they have no payment details so can't charge anything!

This will be really useful for when my BB or 1p Mobile ever goes down and is enough for now, but how do you obtain up to 4 more (for if/when I can leave the house). I didn't see an option for more than one.

I feel a lot less vulnerable to outages where I may need to ring 999 now- thank you SP.

spiderplant 20-07-2021 16:27

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Have you activated your new SIM? I found this was a bit of a pain because you can only do it while connected to their network but I had no signal at home.

Quote:

Originally Posted by RichardCoulter (Post 36087006)
This will be really useful for when my BB or 1p Mobile ever goes down and is enough for now, but how do you obtain up to 4 more (for if/when I can leave the house). I didn't see an option for more than one.

I'm pretty sure I saw in the small print somewhere that you can have up to 5. I can't find it now, but it might have been in the paperwork that came with the SIM - can you check? I've just ordered another one as a test. What's the worst that can happen? ;)

Quote:

Originally Posted by RichardCoulter (Post 36087006)
I feel a lot less vulnerable to outages where I may need to ring 999 now- thank you SP.

You can ring 999 (or 112) without a SIM anyway. Especially useful if you are out of range of your own operator but can get a signal on a different network.

spiderplant 23-07-2021 12:53

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by spiderplant (Post 36087016)
I've just ordered another one as a test

Test passed!

I still can't find where it says you can have up to 5 but I'm sure I didn't imagine it. But I have just noticed you have to use them every 6 months to keep them active, so I'll need to swap periodically

1701-e 23-07-2021 12:56

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
There’s a limit of five Data Reward SIM cards per household and Three reserves the right to withdraw or amend the free data offer at any time. Half way down the page on your link

pip08456 23-07-2021 22:23

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by cheekyangus (Post 36086467)
Yeah. Though how much can be attributed to the backlash, and how much was because news accidentally came out during the the early Covid days where people needed to stay connected and it would've looked even worse, who knows?

Previous thread -> https://www.cableforum.uk/board/show...php?t=33709154

There was also that it looked like they were only giving a month's notice to act, which was ridiculous.

---------- Post added at 14:58 ---------- Previous post was at 14:56 ----------



Exactly. Though O2 arm probably want rid of PayG too, so would want to encourage them to other product types.

This comment lasted well!;)

https://www.ispreview.co.uk/index.ph...e-tariffs.html

cheekyangus 24-07-2021 17:30

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by pip08456 (Post 36087340)

LOL :D

Top-ups only lasting 30 days isn't proper PAYG as far as I'm concerned. £10 a month and you'd be better with a no-contract SIM-only deal.

RichardCoulter 24-07-2021 18:06

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by spiderplant (Post 36087016)
Have you activated your new SIM? I found this was a bit of a pain because you can only do it while connected to their network but I had no signal at home.


I'm pretty sure I saw in the small print somewhere that you can have up to 5. I can't find it now, but it might have been in the paperwork that came with the SIM - can you check? I've just ordered another one as a test. What's the worst that can happen? ;)


You can ring 999 (or 112) without a SIM anyway. Especially useful if you are out of range of your own operator but can get a signal on a different network.

That's good to know Re: 999- thanks. I haven't yet registered it, no.

---------- Post added at 17:05 ---------- Previous post was at 17:02 ----------

Quote:

Originally Posted by spiderplant (Post 36087315)
Test passed!

I still can't find where it says you can have up to 5 but I'm sure I didn't imagine it. But I have just noticed you have to use them every 6 months to keep them active, so I'll need to swap periodically

Well spotted. I might as well not register the SIMs until I need them then. You probably didn't come across this before because your car will obviously use them at least once every 6 months.

---------- Post added at 17:06 ---------- Previous post was at 17:05 ----------

Quote:

Originally Posted by cheekyangus (Post 36087356)
LOL :D

Top-ups only lasting 30 days isn't proper PAYG as far as I'm concerned. £10 a month and you'd be better with a no-contract SIM-only deal.

Exactly what I thought too.

RichardCoulter 28-07-2021 10:47

Re: Virgin Mobile UK Moves to Scrap Pay As You Go Packages
 
Quote:

Originally Posted by spiderplant (Post 36087016)
Have you activated your new SIM? I found this was a bit of a pain because you can only do it while connected to their network but I had no signal at home.


I'm pretty sure I saw in the small print somewhere that you can have up to 5. I can't find it now, but it might have been in the paperwork that came with the SIM - can you check? I've just ordered another one as a test. What's the worst that can happen? ;)


You can ring 999 (or 112) without a SIM anyway. Especially useful if you are out of range of your own operator but can get a signal on a different network.

I've found the Max of 5 SIMs clause, it's in your original link under 'What else do I need to know'?


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