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Halcyon 08-07-2021 12:04

Paying at the supermarket checkout
 
I often have to do a big shop as my kids always raid the cupboards and need to go and do more food shopping.

I tend to mix the shops I go to...So buy some stuff in Tesco, Lidl, Aldi, Sainsburys.

Now when I get to the budget supermarkets (Lidl, Aldi) I am made to feel like I need to hurry and that I'm a burden to them.


As an example yesterday I was in Aldi and trying to frantically pack my shopping and the checkout girl was pointing to the card machine and trying to make me hurry up.

They scan items so fast it is hard to keep up.


I'm sure I could hear like a countdown beeping. It's like if they dont complete the sale in less than 30 seconds they'l be shot or something!

It is quite stressful when you are trying your best to pack your shpping, juggle everything, and pay.

Anyone else feel the same?

Jaymoss 08-07-2021 12:08

Re: Paying at the supermarket checkout
 
That is why they have a bagging shelf. As my shopping comes through the till it goes back in the trolley and then bagged after. Works loads better anyway than trying to pack right at the till

heero_yuy 08-07-2021 12:19

Re: Paying at the supermarket checkout
 
You can also apply a bit of science: Distribute the fresh veg along the conveyer as it slows down the checkout operator as they have to weigh it and put in the details.

Put stuff out in the order in which you will pack it, ie Heavy items and bottles first, light stuff like rolls and bread last.

I can usually keep pace with the Lidl operators. We don't have an Aldi so I don't know about them.

Some of the Sainsbury's operators are pretty fast too.

Chris 08-07-2021 12:19

Re: Paying at the supermarket checkout
 
IIRC they have signage telling you not to try to pack your bags at the checkout. You’re meant to chuck it back in the trolley and then bag it up at the space they’ve made for that purpose next to the exit. If she’s pointing at the card machine it’s because you’re fiddling around with your bags instead of paying the bill and moving on. She is deliberately trying to hurry you - one of the ways they keep prices down is by employing fewer checkout staff but moving people through the checkouts faster to compensate.

Halcyon 08-07-2021 12:28

Re: Paying at the supermarket checkout
 
Well I'm not being slow on purpose but I won't be rushed!

pip08456 08-07-2021 13:48

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Halcyon (Post 36085653)
Well I'm not being slow on purpose but I won't be rushed!

There's no need to be rushed. Just don't pack your bags at the checkout, use the area provided.

OLD BOY 08-07-2021 15:02

Re: Paying at the supermarket checkout
 
Very soon, all supermarkets will be redesigned to work out what you are putting in your trolley and your bill will be sent to you via your mobile phone. That’s what they do in the new Amazon shops.

Much less stressful for everyone.

BenMcr 08-07-2021 15:09

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Chris (Post 36085651)
IIRC they have signage telling you not to try to pack your bags at the checkout. You’re meant to chuck it back in the trolley and then bag it up at the space they’ve made for that purpose next to the exit. If she’s pointing at the card machine it’s because you’re fiddling around with your bags instead of paying the bill and moving on. She is deliberately trying to hurry you - one of the ways they keep prices down is by employing fewer checkout staff but moving people through the checkouts faster to compensate.

That's why the end of the checkouts usually have the cutout too - the idea is that you put your empty trolley up against it to make it easier to put stuff back in.

spiderplant 08-07-2021 15:44

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by OLD BOY (Post 36085663)
Very soon, all supermarkets will be redesigned to work out what you are putting in your trolley and your bill will be sent to you via your mobile phone. That’s what they do in the new Amazon shops.

Aldi and Lidl don't even have self-checkouts (or at least not in any that I've been in). Seems they think it's cheaper to pay people than buy new technology.

BenMcr 08-07-2021 15:59

Re: Paying at the supermarket checkout
 
They are trialling it

https://www.retailgazette.co.uk/blog...peedier-sales/

But I'm not sure what advantage it would bring for most of their stores. My local Aldi would have to take out at least one till to put self-serve ones in, and I can't see it speeding anything up much. Especially considering my local one still seems very popular with full trolley shoppers.

I can only really see it being useful for them where they either have their bigger stores and have space for them or allowing them smaller locations where putting in enough of their usual tills wouldn't be possible.

Personally I always prefer using the scan and pay services when they are available. Although it's not as 'handsfree' as the Amazon version, since the mobile app versions came along it's good enough for how I shop.

Hom3r 08-07-2021 16:01

Re: Paying at the supermarket checkout
 
I have used scan and pack for years.


I can be in and out with a full shop in around 30 minutes.

Halcyon 08-07-2021 16:22

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by pip08456 (Post 36085659)
There's no need to be rushed. Just don't pack your bags at the checkout, use the area provided.






To tell you the truth I had never thought of doing that.


I guess becuase I use several supermarkets I hadnt realised you do it that way there.

pip08456 08-07-2021 16:59

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Halcyon (Post 36085672)
To tell you the truth I had never thought of doing that.


I guess becuase I use several supermarkets I hadnt realised you do it that way there.

There you go, problem solved. I'm sure you can keep up putting your purchases back in the trolley, pay with your card and move over to the packing shelf and pack your bags at your leisure.

Jaymoss 08-07-2021 17:07

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Halcyon (Post 36085672)
To tell you the truth I had never thought of doing that.


I guess becuase I use several supermarkets I hadnt realised you do it that way there.

How strange you missed my reply the one directly under the OP hehehe

nomadking 08-07-2021 18:48

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Hom3r (Post 36085668)
I have used scan and pack for years.


I can be in and out with a full shop in around 30 minutes.

Until you're selected for a check. Doesn't a proportion of the shopping have to be unpacked in order to double check you've scanned everything correctly?

BenMcr 08-07-2021 20:52

Re: Paying at the supermarket checkout
 
It's usually around 5 - 10 items so it's easy for them to do without disturbing the bags.

SnoopZ 08-07-2021 21:07

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by nomadking (Post 36085685)
Until you're selected for a check. Doesn't a proportion of the shopping have to be unpacked in order to double check you've scanned everything correctly?

Tesco check around 5 items and its over extremely quickly unless any item fails the check, they then unpack the bag.

I messed up once by mistake and i had to get everything scanned, still likely quicker than going to a checkout though.

I've had a check requested before when i've only bought 1 item!!!

Mr K 08-07-2021 21:09

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by nomadking (Post 36085685)
Until you're selected for a check. Doesn't a proportion of the shopping have to be unpacked in order to double check you've scanned everything correctly?

Surely you don't think we'd have weighed the mushrooms as carrots? Easy mistake :D

Haven't done a supermarket shop for 18 months, rather pay someone else to be bored senseless on my behalf.

TheDaddy 08-07-2021 23:18

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Hom3r (Post 36085668)
I have used scan and pack for years.


I can be in and out with a full shop in around 30 minutes.

I tried not to for years, gave up when a checkout person suggested I use them and gave me a blank stare when I told her I'd rather keep her in a job as they'd replace her in the end

Damien 08-07-2021 23:55

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by OLD BOY (Post 36085663)
Very soon, all supermarkets will be redesigned to work out what you are putting in your trolley and your bill will be sent to you via your mobile phone. That’s what they do in the new Amazon shops.

Much less stressful for everyone.

I've used one of them. It's amazing technology. Just scanned my app then you pick up what you want and walk out. I was picking stuff up and putting it back. Grabbing items casually as you would in a supermarket (i.e not making it look obvious that I AM PICKING UP THIS TIME NOW CAMERA) and so on.

Walked out of the store. 30 mins later they got the order exactly right.

Paul 09-07-2021 00:54

Re: Paying at the supermarket checkout
 
I dont have a problem bagging at the checkout, a van delivers it each week.

Online shopping, so much easier :D

oliver1948uk 09-07-2021 09:07

Re: Paying at the supermarket checkout
 
I agree about online shopping.

Started a weekly order in lockdown. If you pick your evening delivery carefully it only costs one pound at Asda. For this, someone chooses all my shopping. It is then loaded into a van and brought to my front door. The service has proven very reliable, usually arriving early.

What a bargain! I am told at Iceland there is no delivery charge

Jaymoss 09-07-2021 09:25

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by oliver1948uk (Post 36085729)
I agree about online shopping.

Started a weekly order in lockdown. If you pick your evening delivery carefully it only costs one pound at Asda. For this, someone chooses all my shopping. It is then loaded into a van and brought to my front door. The service has proven very reliable, usually arriving early.

What a bargain! I am told at Iceland there is no delivery charge

I pay £3.49 a month for midweek delivery saver with Tesco. Anytime Tues Wed and Thurs . Have a delivery a week

Maggy 09-07-2021 09:52

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by nomadking (Post 36085685)
Until you're selected for a check. Doesn't a proportion of the shopping have to be unpacked in order to double check you've scanned everything correctly?

:tu: plus I've had my entire shopping checked in the past. Mind I use trolley bags so I pack as I shop and scan as I shop so these days I use Tesco and Asda.

GrimUpNorth 09-07-2021 10:03

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by OLD BOY (Post 36085663)
Very soon, all supermarkets will be redesigned to work out what you are putting in your trolley and your bill will be sent to you via your mobile phone. That’s what they do in the new Amazon shops.

Much less stressful for everyone.

Sorry Old Boy, I can't resist. Are you going to put (a moving) timescale on that prediction?

Halcyon 09-07-2021 10:47

Re: Paying at the supermarket checkout
 
Might have to give online shopping another try.

I do like wondering down the aisles though as it helps give me ideas on what to cook.

tweetiepooh 09-07-2021 11:25

Re: Paying at the supermarket checkout
 
I like food shopping, I miss the chance to taste new things or even older things that change seasonally. Talking with the counter experts. You feel and smell fruit, veg, herbs. Read the ingredients. Cook what's fresh and nice rather than panicking because you can't find what you want for the recipe plan.


OK I do understand not everyone is like me, that's a good thing but making food shopping an adventure could help make it more enjoyable.


Oh, and maybe you can tell that Aldi isn't my prime supermarket choice.

heero_yuy 09-07-2021 11:58

Re: Paying at the supermarket checkout
 
I like to shop in person as it gives me the chance to bag a bargain in the reduced sections.

Carth 09-07-2021 12:01

Re: Paying at the supermarket checkout
 
I'm the bone idle chauvinist type of shopper, married someone to do it for me :p:

Maggy 09-07-2021 13:06

Re: Paying at the supermarket checkout
 
I do the shopping because I can't trust others to do it properly.The last time I did an Asda online shop I had 17 substitutions with products that in no way resembled what I had ordered.

oliver1948uk 09-07-2021 13:14

Re: Paying at the supermarket checkout
 
My experience with Asda has been very positive with few substitutions. They often tell you the day before anything that isn't available. Except for just before Christmas, I have never had a problem booking a reasonably priced delivery slot within the following day or two.

I can only repeat what a bargain to get somebody to do your shopping and deliver it at a time of your choice! Amazing

Hom3r 09-07-2021 15:54

Re: Paying at the supermarket checkout
 
I've been scanning at packing for years.


I have a large foldable keep cold for chilled and frozen food.


I have several large and small bags from Tesco and Sainsbury's, and I pack according to weight and type, I will never put 5kg od spud on bread or soft fruit.

Paul 10-07-2021 02:27

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Maggy (Post 36085745)
I do the shopping because I can't trust others to do it properly.The last time I did an Asda online shop I had 17 substitutions with products that in no way resembled what I had ordered.

Unless they have changed their system, you can disabled substitutions.

(I wish Morrisons would do the same).

denphone 10-07-2021 06:08

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Paul (Post 36085807)
Unless they have changed their system, you can disabled substitutions.

(I wish Morrisons would do the same).

Exactly as we had a Morrisons order several weeks ago and there were quite a few substitutions which as soon as they come to the door we politely asked them to take back which they did.

Maggy 10-07-2021 10:57

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Paul (Post 36085807)
Unless they have changed their system, you can disabled substitutions.

(I wish Morrisons would do the same).

Then I still have to go and get the products they haven't supplied from somewhere else.

Hugh 10-07-2021 13:53

Re: Paying at the supermarket checkout
 
I like doing the weekly food shopping (at Morrisons) - I have a list in my phone, but I like buying extra odds and ends a I go round the shop (usually red wine, but occasionally whatever is on offer).

OLD BOY 10-07-2021 13:59

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by GrimUpNorth (Post 36085732)
Sorry Old Boy, I can't resist. Are you going to put (a moving) timescale on that prediction?

I find on this forum it’s best to say ‘coming soon’.

---------- Post added at 12:59 ---------- Previous post was at 12:57 ----------

Quote:

Originally Posted by Maggy (Post 36085745)
I do the shopping because I can't trust others to do it properly.The last time I did an Asda online shop I had 17 substitutions with products that in no way resembled what I had ordered.

I find Asda to be the least reliable where deliveries are concerned. Sainsbury’s and Ocado are pretty good on the whole.

Tinky 11-07-2021 11:47

Re: Paying at the supermarket checkout
 
We have Tesco deliver our groceries once a week, and generally book a slot each week for the following three weeks. I don't allow substitutions, but pick up missing items or extras during the week in town. Each to their own, works for us. :)


PS Not all of us have mobile phones.

Hom3r 11-07-2021 12:08

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by GrimUpNorth (Post 36085732)
Sorry Old Boy, I can't resist. Are you going to put (a moving) timescale on that prediction?

Amazon currently are doing this

Jaymoss 11-07-2021 12:50

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Tinky (Post 36085892)
We have Tesco deliver our groceries once a week, and generally book a slot each week for the following three weeks. I don't allow substitutions, but pick up missing items or extras during the week in town. Each to their own, works for us. :)


PS Not all of us have mobile phones.

Over the lockdown I have done really well with substitutes. Often gotta better products. Sometimes of course they do something silly. Last week the substituted frozen Green Beans with frozen Broccoli but then said my frozen broccoli I had on my order was unavailable hehehe

Chris 11-07-2021 13:27

Re: Paying at the supermarket checkout
 
Asda’s stock prediction algorithm has got quite aggressive since lockdown. We frequently get emails warning us items we’ve ordered for home delivery are out of stock, when 24 hours later those items are delivered without issue. It becomes a problem if you attempt to amend the order the night before delivery because it forces you to remove any items from the trolley that it predicts won’t be available. It’s annoying when you know that if you just leave it alone the items will almost certainly be delivered as ordered.

BenMcr 13-07-2021 14:13

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by BenMcr (Post 36085667)
They are trialling it

https://www.retailgazette.co.uk/blog...peedier-sales/

But I'm not sure what advantage it would bring for most of their stores. My local Aldi would have to take out at least one till to put self-serve ones in, and I can't see it speeding anything up much. Especially considering my local one still seems very popular with full trolley shoppers.

I can only really see it being useful for them where they either have their bigger stores and have space for them or allowing them smaller locations where putting in enough of their usual tills wouldn't be possible.

Personally I always prefer using the scan and pay services when they are available. Although it's not as 'handsfree' as the Amazon version, since the mobile app versions came along it's good enough for how I shop.

And as if by magic and against what I thought they'd do, my local Aldi now has self-scan tills replacing several of the others.

Mr K 13-07-2021 20:18

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Hugh (Post 36085827)
I like doing the weekly food shopping (at Morrisons) - I have a list in my phone, but I like buying extra odds and ends a I go round the shop (usually red wine, but occasionally whatever is on offer).

Yes it's good they stuff wine at the end of every aisle .Go in for a couple of bottles cone out with 6 ! ;)

Online shopping does allow you to be more in control, less aisle placement impulse buying, and know what you're spending, instead of it getting a nasty checkout surprise !

Each to their own, don't think I'd go back to shopping instore now, it wastes too much of my valuable time more than anything else, particularly at checkout.

nashville 14-07-2021 18:47

Re: Paying at the supermarket checkout
 
I never use self check out and i never pay by card. People will be out of a job with these check out. Maybe old fashioned but i prefer cash,

Paul 14-07-2021 18:51

Re: Paying at the supermarket checkout
 
To be accurate we do our main shop online, but still pop into Morrisons 2 or 3 times a week for extra items we decide we want (and certain fresh items like fruit).

Dont queue at checkouts though, we use the self service, and pay by [contactless] card.

jfman 14-07-2021 19:31

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by OLD BOY (Post 36085663)
Very soon, all supermarkets will be redesigned to work out what you are putting in your trolley and your bill will be sent to you via your mobile phone. That’s what they do in the new Amazon shops.

Much less stressful for everyone.

2035?

Carth 15-07-2021 13:19

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by jfman (Post 36086253)
2035?

By 2035 we'll be back to small corner shops with local produce being delivered using small electric powered vans.

There will no longer be convoys of diesel powered lorries running up & down motorways to feed the supermarkets.

People will be growing their own veg in window boxes ;)

Hugh 15-07-2021 13:28

Re: Paying at the supermarket checkout
 
Nah, all delivered direct to homes by Amazon drones…

Carth 15-07-2021 13:47

Re: Paying at the supermarket checkout
 
Quote:

Originally Posted by Hugh (Post 36086311)
Nah, all delivered direct to homes by Amazon drones…


From the brand new 1000 sq mile distribution center in the area once known as Staffordshire :D

thenry 01-02-2025 17:10

Re: Paying at the supermarket checkout
 
Quote:

Aldi introduces new £10 charge for shoppers entering supermarket

https://www.glasgowlive.co.uk/news/w...paign=sharebar
Huh :confused: How is Amazons store going?

---------- Post added at 16:10 ---------- Previous post was at 16:03 ----------

Quote:

While Aldi was one of the first UK supermarkets to trial the checkout-free technology, the concept has struggled to take off.

Amazon initially planned 260 Just Walk Out stores in the UK but has since scaled back its ambitions, while Tesco operates just four hybrid check-out free GetGo stores.

....

A spokesperson for Aldi said: "This is a concept store that opened in 2022 and is designed so that shoppers don’t have to manually pay for items – they can simply place things in the basket and the store’s camera technology registers the purchase without them having to go to a till - similar to Amazon’s Fresh stores.

"This one store has always required shoppers to download an app to enter the store and takes a small pre-payment (similar to Uber) to ensure the bank account a customer account is linked to has available funds.

"Only relates to a single Aldi concept store in London."

While Morrisons is planning to scale back the number of self-service checkouts in its supermarkets, after bosses admitted the expansion had "went too far".

In recent months, Primark has been rolling out self-checkouts at dozens of stores.

https://www.thesun.co.uk/money/33075...g-supermarket/
They have gone nuts :shocking:

Paul 01-02-2025 17:55

Re: Paying at the supermarket checkout
 
I would not use such a store.
I would not trust cameras to correctly pickup what I'm buying.
What if I pickup items just to look at them ? or put something back later.


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