PROLITE B2780HSU-B3 height adjustment
 

I want to adjust the stand height on an IIyama PROLITE B2780HSU-B3 , I have followed the Iiyama guide and googled but that dose not help.

Any ideas please

Re: PROLITE B2780HSU-B3 height adjustment
 

Press the release button on the back of the support arm and slide the screen to the required height?

Re: PROLITE B2780HSU-B3 height adjustment
 

I tried that but I cannot move it, I think I will have to dismantle it and return it to the dealer which is a pain.

Re: PROLITE B2780HSU-B3 height adjustment
 

..

Re: PROLITE B2780HSU-B3 height adjustment
 

No stopper pin,

Re: PROLITE B2780HSU-B3 height adjustment
 

Sounds like someone lost something whilst assembling.:D

Re: PROLITE B2780HSU-B3 height adjustment
 

The stand is not like the stand that Taf showed, not hole for the pin.

---------- Post added at 16:43 ---------- Previous post was at 16:35 ----------

Nothing like your picture take look at my link
https://content.etilize.com/images/200/1045295167.jpg

Re: PROLITE B2780HSU-B3 height adjustment
 

The picture with the pin is from the B2780HSU as in your thread title, although it's something that is meant to be removed during installation.
The model in your picture is completely different, ie GB2730QSU. That one has a variant where the stand is fixed, G2730QSU. If your monitor has a large hole in the stand for running cables through(like in your picture), then it's the variable height one. Links included to Ilyama product website, complete with online manuals.

Re: PROLITE B2780HSU-B3 height adjustment
 

B3 doesn't have an adjustable stand.

https://www.displayspecifications.com/en/model/6a8dd73

Re: PROLITE B2780HSU-B3 height adjustment
 

Books?

Re: PROLITE B2780HSU-B3 height adjustment
 

Yes but if you need to go lower you're screwed.

Re: PROLITE B2780HSU-B3 height adjustment
 

So now we are at the stage where someone has bought one thing thinking it was another. Ah well...

Re: PROLITE B2780HSU-B3 height adjustment
 

The one that I purchased is what I wanted and the spec says it is a height adjustable, it is the stand that is faulty as the height adjustment is faulty.

Re: PROLITE B2780HSU-B3 height adjustment
 

The X2783HSU-B3 may not be adjustable, but the XB2783HSU-B3(note the XB rather than X) is.
Needs to be clarification on the actual model number and whether there's a large hole in the stand to run cables through.
Comparing X2783HSU-B1, X2783HSU-B3, and XB2783HSU-B3.
Ergonomics section says height adjustable for XB version.


Looking at the manuals for the height adjustable ones, doesn't give much detail. Sounds like they need a bit of force(ie not simply sliding). No button mentioned. Might need placing face down on soft material(towel?) to protect the screen and then push or pull as required.

Re: PROLITE B2780HSU-B3 height adjustment
 

The B3 is spected as height adjustable.

Re: PROLITE B2780HSU-B3 height adjustment
 

But what is the model number on the monitor and does it have the hole in the stand? They seem to do a wide range of models that look similar and have similar model numbers, eg G variants and GB variants.

---------- Post added at 18:06 ---------- Previous post was at 18:03 ----------

As per my links the GB-B3 is adjustable, but the G-B3 is not. It's the B after the G that matters.
If the screen can be physically rotated to portrait position, then that suggests it is height adjustable.

Re: PROLITE B2780HSU-B3 height adjustment
 

Just realised I linked to the wrong part number 2783 instead of 2780, so I still can't find 2780 B3 if I Google.

Ken can you double check the part number and post the link from the website you bought it from?

Re: PROLITE B2780HSU-B3 height adjustment
 

Just found a link about adjusting the height is Ilyama monitors, complete with video.
How do I adjust my iiyama monitor stand?

This may be the issue.
The button is a one-time release. After that at any time, you push or pull to adjust as in this video.


From elsewhere

Re: PROLITE B2780HSU-B3 height adjustment
 

They do not make that clear in the instructions

Re: PROLITE B2780HSU-B3 height adjustment
 

Novatech will collect the faulty monitor XB2783HSU-B3 and organise the replacement, they verified that it dose have height adjustment.

Re: PROLITE B2780HSU-B3 height adjustment
 

Have you tried the stopper pin/button? Have you tried the suggestion of pushing the screen down and then pressing the button again?


I should imaging that the stopper pin/button is to prevent it moving around during handling.

Re: PROLITE B2780HSU-B3 height adjustment
 

Tried all that with no success.

Re: PROLITE B2780HSU-B3 height adjustment
 

At least now you know that you have to release the "stopper" mechanism straight away.

Re: PROLITE B2780HSU-B3 height adjustment
 

Take extra care assembling it's replacement because if you run into the same issue it means you're doing something wrong or not putting enough force on the moving parts.

Re: PROLITE B2780HSU-B3 height adjustment
 

All noted