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-   -   Tivo V6 : New box on Saturday (https://www.cableforum.uk/board/showthread.php?t=33709225)

johnasimmons 15-07-2020 12:36

New box on Saturday
 
My trusty old TiVo has bitten the dust (well, the hard drive has) and I am getting a V6 installed on Saturday? How much better than the basic TiVo is it and anything to look out for, pros and cons, on the V6?

Legendkiller2k 15-07-2020 12:43

Re: New box on Saturday
 
Quote:

Originally Posted by johnasimmons (Post 36043520)
My trusty old TiVo has bitten the dust (well, the hard drive has) and I am getting a V6 installed on Saturday? How much better than the basic TiVo is it and anything to look out for, pros and cons, on the V6?

Cons it's Virgin media :p:

pros - only guessing here mate but more storage, 4k, apps load much faster, box itself is far more smoother, wireless?

BenMcr 15-07-2020 12:48

Re: New box on Saturday
 
More storage depends on which TiVo box a customer had before, as there was a 1TB version (although only the 500GB version is now installed or sent out)

For the apps there are also now more on the V6 than on TiVo as all the recent ones are V6 only e.g. BBC Sounds.

Also even if you don't have a 4K TV, you'll still be able to watch the 4K channels if you have the right subscription, as the V6 can downscale them. The old TiVo couldn't decode them in the first place.

The V6 is HDMI only so you will need a compatible TV for it to connect to.

cheekyangus 15-07-2020 12:52

Re: New box on Saturday
 
Well the interface is the same, so you'll know how to work it straight away. The difference is just that it doesn't have that "moving through syrup" feel that the old box felt like even at the best of times.

And of course you'll have 6 tuners, which is more than enough for most people normally.

And if you have a tablet or smartphone you can stream recordings from the box whilst in the vicinity of your home network.

Raider999 15-07-2020 14:08

Re: New box on Saturday
 
Quote:

Originally Posted by cheekyangus (Post 36043525)
Well the interface is the same, so you'll know how to work it straight away. The difference is just that it doesn't have that "moving through syrup" feel that the old box felt like even at the best of times.

And of course you'll have 6 tuners, which is more than enough for most people normally.

And if you have a tablet or smartphone you can stream recordings from the box whilst in the vicinity of your home network.

Personally, I was swayed by this feature when I joined VM but I never found any recording I am able to stream to my IPad, so I gave up trying.

But feel free to tell me what I can.

johnasimmons 15-07-2020 14:25

Re: New box on Saturday
 
What extra apps do you get?

cheekyangus 15-07-2020 14:44

Re: New box on Saturday
 
Quote:

Originally Posted by Raider999 (Post 36043526)
Personally, I was swayed by this feature when I joined VM but I never found any recording I am able to stream to my IPad, so I gave up trying.

But feel free to tell me what I can.

All of them. Not sure what's wrong for you. Sorry.

---------- Post added at 14:44 ---------- Previous post was at 14:41 ----------

Quote:

Originally Posted by johnasimmons (Post 36043528)
What extra apps do you get?

It's a while since I had a Tivo, so this may be incorrect...but off top of my head...

All4, My5, Pluto TV, Prime Video, BBC Sounds, STV Player (in Scotland, but soon UK-wide supposedly), ITV Hub (not in Scotland).

Raider999 15-07-2020 15:29

Re: New box on Saturday
 
Quote:

Originally Posted by cheekyangus (Post 36043533)
All of them. Not sure what's wrong for you. Sorry.

---------- Post added at 14:44 ---------- Previous post was at 14:41 ----------



It's a while since I had a Tivo, so this may be incorrect...but off top of my head...

All4, My5, Pluto TV, Prime Video, BBC Sounds, STV Player (in Scotland, but soon UK-wide supposedly), ITV Hub (not in Scotland).

I tried a number of recordings from varying stations, but I was particularly interested in Recordings of live football/rugby matches from Sky/BT sports - non had the option to download.

cheekyangus 15-07-2020 17:14

Re: New box on Saturday
 
Quote:

Originally Posted by Raider999 (Post 36043539)
I tried a number of recordings from varying stations, but I was particularly interested in Recordings of live football/rugby matches from Sky/BT sports - non had the option to download.

Ah, I never download recordings with this service, only stream with the VM TV Control app within wireless range of my V6 box.

Only select shows are available to download because either each broadcaster's deal with VM is different or each broadcaster's deal with the rights holders, if it's not their show, are different, so it can vary on a show by show basis and out of VM's hands in the latter case.

E.g. maybe a football league's deal with BT/Sky doesn't allow them to sublicense downloadable recordings capability for that competition/event.

I'd imagine sport is particularly susceptible to this.

I only ever want use it in the house and garden so its fine for me.

ozsat 15-07-2020 17:58

Re: New box on Saturday
 
STV Player is now UK wide.

Quote:

Originally Posted by cheekyangus (Post 36043533)
All4, My5, Pluto TV, Prime Video, BBC Sounds, STV Player (in Scotland, but soon UK-wide supposedly), ITV Hub (not in Scotland).


spiderplant 15-07-2020 19:17

Re: New box on Saturday
 
Quote:

Originally Posted by Raider999 (Post 36043526)
Personally, I was swayed by this feature when I joined VM but I never found any recording I am able to stream to my IPad, so I gave up trying.

But feel free to tell me what I can.

https://www.virginmedia.com/help/vir...tv-control-app
Click on "Streaming or downloading recordings"

OLD BOY 15-07-2020 19:44

Re: New box on Saturday
 
Quote:

Originally Posted by johnasimmons (Post 36043528)
What extra apps do you get?

The apps are the main improvement, in my view, because they all work as they should! On my old TiVo, the only one that worked properly was Netflix, although it took a while to load initially. Once in, it was fine.

The BBC i-Player was diabolical. Stuttering, blocking and chucking you out altogether - it was dreadful. With the V6, it works perfectly.

The second big advantage was the speed - so quick compared with the TiVo.

johnasimmons 16-07-2020 07:14

Re: New box on Saturday
 
Quote:

Originally Posted by OLD BOY (Post 36043553)
The apps are the main improvement, in my view, because they all work as they should! On my old TiVo, the only one that worked properly was Netflix, although it took a while to load initially. Once in, it was fine.

The BBC i-Player was diabolical. Stuttering, blocking and chucking you out altogether - it was dreadful. With the V6, it works perfectly.

The second big advantage was the speed - so quick compared with the TiVo.

That's great! I had the same problems as you on my TiVo

Update: VM have moved my appointment - coming this afternoon! :):)

OLD BOY 16-07-2020 08:15

Re: New box on Saturday
 
Quote:

Originally Posted by johnasimmons (Post 36043584)
That's great! I had the same problems as you on my TiVo

Update: VM have moved my appointment - coming this afternoon! :):)

Good foryou! Let us know what you think when you've had a play!

Mr K 16-07-2020 08:57

Re: New box on Saturday
 
I have a V6 and TiVo so can compare. As mentioned the V6 is mostly better but there are a couple of drawbacks. You lose the scart output, which for me is handy as an extra output for another device. Also the TiVo has its own integrated BB connection, whereas the V6 is dependent on your separate BB connection. Usually this means it needs installing near your hub if you want a reliable wired connection. However I've mostly been ok with WiFi.

Having said that they do work well together streaming to each box, so you can use the advantages of each box if you have a V6/TiVo combination.

johnasimmons 16-07-2020 09:34

Re: New box on Saturday
 
Quote:

Originally Posted by Mr K (Post 36043589)
I have a V6 and TiVo so can compare. As mentioned the V6 is mostly better but there are a couple of drawbacks. You lose the scart output, which for me is handy as an extra output for another device. Also the TiVo has its own integrated BB connection, whereas the V6 is dependent on your separate BB connection. Usually this means it needs installing near your hub if you want a reliable wired connection. However I've mostly been ok with WiFi.

Having said that they do work well together streaming to each box, so you can use the advantages of each box if you have a V6/TiVo combination.

I have not used scart for years and my VM BB modem is less than a metre away from my box so no worries there either :)

---------- Post added at 09:34 ---------- Previous post was at 09:34 ----------

Quote:

Originally Posted by OLD BOY (Post 36043586)
Good foryou! Let us know what you think when you've had a play!

Will do! :)

Raider999 16-07-2020 09:52

Re: New box on Saturday
 
Quote:

Originally Posted by spiderplant (Post 36043551)
https://www.virginmedia.com/help/vir...tv-control-app
Click on "Streaming or downloading recordings"


Thanks for the link, confirms my experience - nothing I want to download can be.

The VM salesman told me this was possible 2.5 years ago when I joined. At no time was I ever told there were restrictions and I was never given a link to research.

I feel a little let down.

japitts 16-07-2020 09:57

Re: New box on Saturday
 
After many months trying to get our recorded stockpile down to a "VOD" level, we swapped our trusty TiVo out a few weeks back, and I just wish we'd have been able to do it sooner.

Losing my SL was a pain but I had them saved elsewhere so, oh well. The box itself, is just light years ahead and I'm beginning to wonder if a few "bugs" we were having with the old box were early warning signs of failure...

Just a couple of issues really... the power-saving options, I've realised that to use TV Control remotely, "Eco" mode won't work and it needs to be in "Connected" mode - the wording on the help pages seems to emphasise that home-streaming is the issue and not necessarily all remote access.

And more importantly, in "My shows" view, the program panel on the right-hand side has stopped displaying channel logos for anything recorded. It's showing the logos for any VOD bookmarks, but nothing else. I've rebooted the box once (first in 3 weeks) that made no difference, new/old recordings, toggled channel logos/names in the EPG, zilcho change.

When the box was swapped over, I created VOD-bookmarks for everything we'd not watched on the old box which we've now slowly got through, I'm guessing something's confused the poor thing but I can't seem to find how to un-confuse it :-/

cheekyangus 16-07-2020 10:21

Re: New box on Saturday
 
Quote:

Originally Posted by Raider999 (Post 36043598)
Thanks for the link, confirms my experience - nothing I want to download can be.

The VM salesman told me this was possible 2.5 years ago when I joined. At no time was I ever told there were restrictions and I was never given a link to research.

I feel a little let down.

Are you primarily wanting to use it off your property then?

Raider999 16-07-2020 11:12

Re: New box on Saturday
 
Quote:

Originally Posted by cheekyangus (Post 36043605)
Are you primarily wanting to use it off your property then?

Anything downloaded, would be used off property - not sure why anyone would watch on an IPad when they have a 50" tv in the home.

Just good to be able to watch recordings when away or travelling.

spiderplant 16-07-2020 11:58

Re: New box on Saturday
 
Quote:

Originally Posted by japitts (Post 36043601)
And more importantly, in "My shows" view, the program panel on the right-hand side has stopped displaying channel logos for anything recorded. It's showing the logos for any VOD bookmarks, but nothing else. I've rebooted the box once (first in 3 weeks) that made no difference, new/old recordings, toggled channel logos/names in the EPG, zilcho change.

That's weird. So does it say "From:" but it's just blank under that?

Try a "Clear Programme Info & Planned Recs". (Despite the name it won't do any harm as long as you have no recordings scheduled in the next couple of hours)

cheekyangus 16-07-2020 12:31

Re: New box on Saturday
 
Quote:

Originally Posted by Raider999 (Post 36043609)
Anything downloaded, would be used off property - not sure why anyone would watch on an IPad when they have a 50" tv in the home.

Just good to be able to watch recordings when away or travelling.

Because there are other rooms in the house, other people have different tastes and it doesn't cost more to access recordings in other rooms that getting another box installed would involve.

Also some people hog the TV for live broadcasts when others may be in the mood for something else.

RichardCoulter 16-07-2020 13:54

Re: New box on Saturday
 
Quote:

Originally Posted by japitts (Post 36043601)
After many months trying to get our recorded stockpile down to a "VOD" level, we swapped our trusty TiVo out a few weeks back, and I just wish we'd have been able to do it sooner.

Losing my SL was a pain but I had them saved elsewhere so, oh well. The box itself, is just light years ahead and I'm beginning to wonder if a few "bugs" we were having with the old box were early warning signs of failure...

Just a couple of issues really... the power-saving options, I've realised that to use TV Control remotely, "Eco" mode won't work and it needs to be in "Connected" mode - the wording on the help pages seems to emphasise that home-streaming is the issue and not necessarily all remote access.

And more importantly, in "My shows" view, the program panel on the right-hand side has stopped displaying channel logos for anything recorded. It's showing the logos for any VOD bookmarks, but nothing else. I've rebooted the box once (first in 3 weeks) that made no difference, new/old recordings, toggled channel logos/names in the EPG, zilcho change.

When the box was swapped over, I created VOD-bookmarks for everything we'd not watched on the old box which we've now slowly got through, I'm guessing something's confused the poor thing but I can't seem to find how to un-confuse it :-/

Can't Series Links be transferred over to a new box along with thumbs up/down etc?

Raider999 16-07-2020 14:27

Re: New box on Saturday
 
Quote:

Originally Posted by cheekyangus (Post 36043617)
Because there are other rooms in the house, other people have different tastes and it doesn't cost more to access recordings in other rooms that getting another box installed would involve.

Also some people hog the TV for live broadcasts when others may be in the mood for something else.



I suspect I'm guilty as charged - but no-one watches programs on an IPad anywhere, let alone in the house.

1701-e 16-07-2020 15:01

Re: New box on Saturday
 
Quote:

Originally Posted by RichardCoulter (Post 36043624)
Can't Series Links be transferred over to a new box along with thumbs up/down etc?

Yes and it's quite straightforward.

japitts 16-07-2020 16:21

Re: New box on Saturday
 
Quote:

Originally Posted by spiderplant (Post 36043615)
That's weird. So does it say "From:" but it's just blank under that?

Try a "Clear Programme Info & Planned Recs". (Despite the name it won't do any harm as long as you have no recordings scheduled in the next couple of hours)

Yeah - the program graphic/picture shows, and channel name, and it's then just blank except for the HD logo if applicable.

I might try the clear info option, but what does it actually clear - I understood this to mean "delete the guide and all manual recordings, then download the guide from scratch"?

As for the SL copying - I'm sure it should be easy, but there seems to be a problem with it at the moment. A trickle of complaints on the VM forum, and I think a ticket might have been raised.

johnasimmons 17-07-2020 07:11

Re: New box on Saturday
 
Quote:

Originally Posted by OLD BOY (Post 36043586)
Good for you! Let us know what you think when you've had a play!

Took 20 minutes for tech to install and about a hour for all the software to install and update. Picture quality and sound much better and Netflix takes about 5 seconds to load (my TiVo took about a minute!). So far well satisfied!! :) I'm gonna have a play with apps, recording, etc today... :)

ozsat 17-07-2020 07:57

Re: New box on Saturday
 
Are you using the VM SuperHub or your own router with a different DNS?

Quote:

Originally Posted by japitts (Post 36043654)
Yeah - the program graphic/picture shows, and channel name, and it's then just blank except for the HD logo if applicable.

I might try the clear info option, but what does it actually clear - I understood this to mean "delete the guide and all manual recordings, then download the guide from scratch"?

As for the SL copying - I'm sure it should be easy, but there seems to be a problem with it at the moment. A trickle of complaints on the VM forum, and I think a ticket might have been raised.


johnasimmons 17-07-2020 08:04

Re: New box on Saturday
 
Quote:

Originally Posted by ozsat (Post 36043724)
Are you using the VM SuperHub or your own router with a different DNS?

Hub 3.0

ozsat 17-07-2020 08:21

Re: New box on Saturday
 
I don't think you can change the DNS then. I lost all the channel logos once when I changed my router DNS.

Quote:

Originally Posted by johnasimmons (Post 36043725)
Hub 3.0


japitts 17-07-2020 09:01

Re: New box on Saturday
 
Quote:

Originally Posted by ozsat (Post 36043724)
Are you using the VM SuperHub or your own router with a different DNS?

I'm using the VM SuperHub in modem mode, my own Netgear router but with default DNS settings. The program graphics work fine on the discovery bar, and in the panel - it's literally just the channel graphic on recorded programs.

Another poster mentioned the PQ, we'd also agree something is better. Our TV maxes at 1080p, but the old TiVo only went upto 1080i. If I use the auto-setup, the box ticks 720p, 1080i & 1080p. But it seems to work well with only 1080p ticked.

Live TV is presumably upscaled from 1080i to 1080p, and pictures do seem slightly sharper & clearer. I think even SD looks a little better.
HD-VOD happily streams at 1080p and is hard to tell from live TV. Similar for iPlayer.

ozsat 17-07-2020 11:47

Re: New box on Saturday
 
It may be worth checking the router DNS still. I tried changing my router to use a faster DNS.
Operation of TiVo was fine except for the misising channels icons.
In the end I used the VM DMS on the router and use DNS settings on the required devices.
DNS for VM should be 194.168.4.100 and 194.168.8.100

I think the best output settings for your tv would be both 1080p and 1080p passthru set on.

japitts 17-07-2020 12:03

Re: New box on Saturday
 
Quote:

Originally Posted by ozsat (Post 36043766)
It may be worth checking the router DNS still. I tried changing my router to use a faster DNS.
Operation of TiVo was fine except for the misising channels icons.
In the end I used the VM DMS on the router and use DNS settings on the required devices.
DNS for VM should be 194.168.4.100 and 194.168.8.100

I think the best output settings for your tv would be both 1080p and 1080p passthru set on.

It's a good point.. the router is set to "get DNS automatically", but primary & secondary are set to VM ones (I've not done this) but are greyed out. So, as best I can tell, the only other tweak would be to forcibly set what's already happening anyway.

Thanks for the pointer re the passthru, that's something else to try!

ozsat 17-07-2020 13:28

Re: New box on Saturday
 
May be worth checking the secruity settings on the router. Maybe a port is blocked which doesn't need to be.

---------- Post added at 13:28 ---------- Previous post was at 13:11 ----------

Something else worth a try to prove the issue - connect the V6 to the SH3 in router mode and do two network callbacks.

This may prove where the issue lies.

BenMcr 17-07-2020 13:57

Re: New box on Saturday
 
I'm sure Spiderplant has said in the past that some features of the V6 only play well with the Virgin Media DNS servers.

If you route out via a 3rd party DNS then that breaks the 'internal' chain of connections to the VM network.

ozsat 17-07-2020 14:49

Re: New box on Saturday
 
He did - but the user says they have not changed away from the default DNS - so something else is blocking the chain.

Quote:

Originally Posted by BenMcr (Post 36043788)
I'm sure Spiderplant has said in the past that some features of the V6 only play well with the Virgin Media DNS servers.

If you route out via a 3rd party DNS then that breaks the 'internal' chain of connections to the VM network.


japitts 18-07-2020 10:31

Re: New box on Saturday
 
Quote:

Originally Posted by ozsat (Post 36043782)
May be worth checking the secruity settings on the router. Maybe a port is blocked which doesn't need to be.

---------- Post added at 13:28 ---------- Previous post was at 13:11 ----------

Something else worth a try to prove the issue - connect the V6 to the SH3 in router mode and do two network callbacks.

This may prove where the issue lies.

Eureka!!

Disabled the modem mode, moved the V6 Ethernet to the SH3 and immediately on calling back, the channel logos appeared.

Re-enabled modem mode and swapped the cables back, VOD & callbacks work (thus proving the connection), but the logos disappear from recorded programs.

spiderplant 18-07-2020 10:46

Re: New box on Saturday
 
I agree that sounds like a blocked port. But I don't know which one it requires. The built-in Port Configuration Test won't help much as it's designed for US TiVos and often fails even on a fully-working setup.

This page may give you some clues, but again it is intended for the US market and isn't necessarily correct for VM boxes:
https://support.tivo.com/articles/Tr...ng-my-TiVo-DVR

japitts 20-07-2020 15:27

Re: New box on Saturday
 
Quote:

Originally Posted by spiderplant (Post 36043899)
I agree that sounds like a blocked port. But I don't know which one it requires. The built-in Port Configuration Test won't help much as it's designed for US TiVos and often fails even on a fully-working setup.

This page may give you some clues, but again it is intended for the US market and isn't necessarily correct for VM boxes:
https://support.tivo.com/articles/Tr...ng-my-TiVo-DVR

After a few pokes and prods, it's starting to look like my "no channel logos in my shows" issue is something queer with my Netgear (WNDR3700) router.

It's going a bit beyond my area of expertise, but I'm pretty sure I've "unblocked" all the relevant and required ports - but alas still the same unless I disable modem mode and connect V6 to the SH3 directly.

Oh well.

OLD BOY 20-07-2020 16:21

Re: New box on Saturday
 
Quote:

Originally Posted by japitts (Post 36044102)
After a few pokes and prods, it's starting to look like my "no channel logos in my shows" issue is something queer with my Netgear (WNDR3700) router.

It's going a bit beyond my area of expertise, but I'm pretty sure I've "unblocked" all the relevant and required ports - but alas still the same unless I disable modem mode and connect V6 to the SH3 directly.

Oh well.

Yes, that's probably the right answer.

japitts 20-07-2020 18:49

Re: New box on Saturday
 
Quote:

Originally Posted by OLD BOY (Post 36044108)
Yes, that's probably the right answer.

It would be the "politically correct" answer, indeed.

I'm still not 100% convinced my attempt at "port unblocking" (probably the wrong teminology) has worked. I've got a pretty good list of the ports that need checking.


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