ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

https://www.ispreview.co.uk/index.ph...band-tier.html

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Interesting, I wonder if the lower tiers will receive a speed bump.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Would be nice, though I doubt it'd happen at the same time. Still Virgin doesn't like having too many different broadband speed packages available and this would be number 6 - so it's possible. I believe the current speeds would be 50, 100, 200, 350, 500, 600 and 1000.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Honestly can't see the lower tiers getting a bump, guess it could make sense to make the 350 package 400 to streamline them a bit more though.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I'd like to see, 100, 300, 600, 1000.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

The article mentions that 600 is going to be like the 500 today, you can only get it as a bundle, so it seems as though 500 will be one of the new "normal" tiers. Could be 100, 200, 500, 1000.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I'm interested in an upload increase, 350 > 500 (or 600) is not really worth paying more.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Phoned in to see about our contact as we are coming to end of it we are on ultimate oomph bundle and pay £99 the best they can do was £110 he confirmed 500Mbps would be available for sale on its own from the 29th

But for us it’s time to move we are taking 910Mbps broadband home phone plus 2 SIM cards from bt at £69.99 Dropped TV completely

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

£70 a month is a steal for that deal. No brand loyalty, go where your wallet takes you.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Definitely get rid of the 50.
For the future, I quite like the neatness of them all doubling eg after entry level of 100 they go 250/500/1,000.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I have been saying that for donkeys. I have been able to get 500mbits for a while now but I haven't got it because I don't need the extra download speed and would only be getting it for the upload speed which is the same as what I have got on 350mbits. I would be interested in 1gbit purely for the upload speed but it isn't available yet.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

It’s an embarrassment of riches. I’m over the moon if I get 15Mb from my sky FTTC connection. It varies between 7Mb to 17Mb.

VM’s road map has 2.5G slated for 2025

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

hopefully we'll be well on the way to fttp by then

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Nope, will still be using HFC. The HFC will good for 10G, so FTTP will be Continue to be new build areas Only.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I'd settle for a hub with a 2.5G port. Though by 2025 that'll have to be 5G or even 10G if the service does 2.5G.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Toob is providing 900Mbps for £25/month in Southampton, I can't wait for them to lay the fibre on my road soon!

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

That's also a stonking deal. Though I suspect not a sustainable one, it's good to have competition!

I feel as though history is repeating itself with all the various small fibre providers laying fibre all over the country. Not too dissimilar to what happened with cable originally, it seems inevitable that they'll start merging and buying each other out.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I wish they would do it around here.

We have FTTC (both VM & BT I believe), just cant get it to the house.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Yes, I did feel that too. I'm sure it's just a temporary thing while they get their name out there and they'll put the prices up.

Whatever happens, I'm just happy the fibre is being laid. We're so behind the rest of Europe in the FTTH game.

It's funny how as soon as Toob announce they're building a Gigabit Fiber broadband company in Southampton, Virgin announce that Southampton will be one of the first cities in the UK to get Virgin's 1000Mbps.

Virgin Media have publicly vowed to "destroy" Toob, but I wonder how they'll try to compete. Their prices for comparable internet are so much more expensive than Toob.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Anybody heard any rumours about Voom? Speed upgrades? DOCSIS 3.1? New business hub?

I’m currently on the 500Mbit package, but a boost in upload speed would be great for transferring data back to the office, I work on signal processing software (for radar) so often up transferring large amounts of raw quadrature data and processed data back and forth, although I try to work remotely via RDP (as my spectrum analyser and RF hardware is there) sometimes I end up doing development locally for convenience/speed.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Don’t expect anything on the upstream side for a long time just look at Comcast in the US they’re good to look at to see what virgin will be doing in about a year’s time

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

The residential 1Gbit has 50Mbit upload though doesn’t it? I’d settle for that, that’s 40% faster than what I get on 500Mbit. I’m just a bit surprised that they haven’t yet released a 1G business product for parity with the residential service.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Yes that’s correct 1Gbps / 50Mbps for residential

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I imagine that's down to the 1gig service using 3.1 stuff, which is still relatively new to Virgin. They probably want to roll it out and work out all the various kinks before making a business product out of it.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Is BT FTTP available to you?

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Likewise. With the 350M and 500M tiers retaining the 35M upload, there is zero incentive for me to switch, especially with an 18 month contract. The reality is that should we get an FTTP provider open up around here, I will get rid of VM in a heartbeat.

Having had G.Network for almost a year before our recent move, a real 1G up/down connection made me realise just how snappy a real gigabit connection based on pure fibre is. With no jitter, and super low latency, HFC is definitely not the future.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Virgin Media UK Refresh Bundles and Add 600Mbps Broadband UPDATE2

https://www.ispreview.co.uk/index.ph...broadband.html

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

So the website doesn't list the M350 any more, so what happens to people on that tier?

My contract with VM has expired, so tried contacting them yesterday to ask about upping to the M500 at the £42/mo price. I was told this isn't possible, I can only have a 30 day rolling contract at £62/mo...

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Try calling them again at the start of next month. I believe retentions get various credits, etc. reset at the start of the month.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

100% agree. That's very clearly on the cards, especially if you look up whom some of the investors are in these various outfits.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

The theory was that Vodafone would buy them at some stage but Vodafone seems to have decided to go the Openreach way.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I cant find anything to do with the new tier on virgins website nor can u upgrade by logging in to your account.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

From the link.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

https://www.virginmedia.com/shop/bun...e-oomph-bundle

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I've just found out that gig1 is available to me. It's tempting for sure, though it's an extra £20+ a month.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

As I'm currently out of contract with VM I've just signed up for the M500 broadband however I'm not sure I was told the entire truth about it, hopefully someone who is VM staff reads this and can confirm it was the truth I've been told and I was not conned into a package I didn't want.

My out of contract price for 350 meg BB and basic talk weekend phone line is £59 a month,
however I was told I could upgrade to the 500 meg package for £62 a month for BB only or £69 a month for BB and phone, so far so good and all seemed reasonable, but then I was told either of these packages would entail signing up to an 18 month contract or I could sign up for the Oomph package with a 5GB data, unlimited calls and texts sim for only £52 a month with the same 18 month contract.
This didn't compute with my brain and I asked at least 3 times about each package and the contract length, each time I was told all had an 18 month term contract.
I've signed up for the Oomph package on those terms but would really appreciate any VM staff advising if I have been told correctly whilst I still have time to cancel that contract.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Nobody from VM staff will be able to respond properly to this query as it's account specific and they shouldn't be detailing account specific stuff on a public forum.

Your best bet would be to ring Virgin back and ask them about the details of your contract. £52/month for that package is a fantastic deal though, if you have it.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I have that package but I wouldn't have minded paying the other prices if the contract term was less,
its mainly that 18 month quote for all packages that has me a little concerned.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

£52/month for Ultimate Oomph? :shocked:

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

No its a new Oomph package, this one includes a 5GB data with unlimited calls and texts sim.
If M500 is in your area there are several Oomph deals available now as well as non Oomph packages to get the M500 BB speed.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Just spoke to them and they denied that bundle exists. The best they could offer me was £62/month for 350Mb, Mixit TV, and weekend calls. I declined.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Been with VM (and it's other names) for more than 20'ish years I'm paying £54.50 for the M350 Broadband only, but I'm tempted by BT's Full Fibre 900

900 down 110 Up with a Stay Fast Guarantee of 455Mb for just £4.49 more.

I'll give CS a call tomorrow to see what retentions can do.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

WTF is a "Stay fast guarantee"?

I pay £42/month for M350 so you're definitely being overcharged. But Pure fibre is a much better connection if you can get it!

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

https://www.bt.com/help/broadband/wh...ast-guarantee-

It's BT's version of the OFCOM Speed Code scheme

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I was paying £36pm throughout the 18 month contract, then it increased, like they said it would, to £48pm and now paying £54.50 since February.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I was paying £54 for the M350 standalone after my contract ended.

After speaking to VM, the best deal they would give me is £57 for the TV Mix/Talk Weekends and M500. I don't really want the TV or Phone line, but I caved and said yes...

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

It's all about the bundles and that is why they came up with 600mbits.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

This is from their confirmation email:-
"
Your new package now includes:
Broadband: M500 Fibre Broadband - 5GB Oomph SIM - Discount"

I don't think its a particularly good deal as I don't have TV included however it does match the best they would offer me for just M350 BB on its own if I re-contracted (I've tried several times over the past few months that I've been out of contract to see what they would offer).

I didn't want to commit to a contract as I was planning to move away this year and didn't know if I would be moving to a VM area,
however the Covid pandemic has put paid to those plans for a while and this so far is the best deal I can get from VM, I would still like to know though if all the deals I mentioned before are subject to the 18 month contract I was quoted on them.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

That's the same as a new customer deal. They wouldn't even give me that. They offered it to me for £77.

I cancelled this morning. I've had this account for 9 years. Loyalty comes at a price.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I cancelled a few weeks ago as I thought their offers to a 15 odd year customer were outrageously bad, also my BB had gone wrong at least once a day for 25 of the previous 40 days prior to me cancelling.
Unfortunately for me I found the reasonably good alternatives I had researched evaporated into pathetic 11 meg old style ADSL connections when I tried to sign up for them.

The timing of the new services have worked out for me, but from my experience don't expect VM to offer you better in your notice period, they would have just let me leave if things hadn't of changed (I was 22 days into my 30 day notice period before signing up again without any contact from them since cancelling).

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I still can't order 500Mbps due to it "only being available with Ultimate Oomph"

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Mike i was the same but i rang them up and they offered it to me as a stand alone package.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

the roads and pavements round here have been dug up recently, then earlier today the doorbell rung, a rep from toob.co.uk gave us a flier, £25pm 18 month contract 900mps download and upload is tempting

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I would have bit their hand off

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I got upgraded tonight to 600 mb my speed test is 646mb upload 42.5

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

My connection just went down for a few mins and i was hoping for a cheeky upgrade when it came back up but no luck.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I think mine has been done, not hitting 600 but have the 42.5 upload.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Check the hub config file.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Sweet

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Still not 10:1 then :D

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Is there any news to when Swansea will get this update?

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Well just had phone call from BT there reducing the bill by £2 from £69.99 to £67.99 plus giving us BT Halo 2 just had to sign a 24 month contract

very happy 😃

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

I did a quick postcode search and the green box came up that 600mbps is now in my area. I rebooted my SH3 and did a speed test and nothing has changed.

Maybe it's immenant

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Noticed today that 600meg is now available in my postcode - (PO9 Havant). No way to order anything with 600meg, mind.

All of the online upgrade choices are more expensive and offer even less than my current package! - A call to retentions again soon, I fear... Unless they'll soon release new package offerings?


Tom

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Internet went off for 5 minutes and now I am getting 624 up 42 down
Should make the other 4 family members happy but I won't be getting 1gig when it comes to my city.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

So is everyone that is on 500 getting a free upgrade to 600?

What about the other tiers, any plans for a free upgrade there?

---------- Post added at 12:03 ---------- Previous post was at 12:02 ----------

errr you may want to re read your post! :D

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

No, it's specific to Ultimate Oomph bundles.

Re: ISP Virgin Media UK to Launch Surprise 600Mbps Broadband Tier
 

Just checked mine. I've had the 600 upgrade but you wouldn't not know it - still getting half of that.