Email Issue
 

Hi everyone I am new here and I seem to have a problem and hope that you may be able to help, my problem being :- When I send an email to a friend it gets returned saying,
nosmo-king@hotmail.com, but I have been told it should read,

nosmo-king@outlook.com, if this is the case how do I getting it changed or who do I contact to report it to, any help would be appreciated.

Re: Email Issue
 

Not really sure what you mean.

What message exactly do you get ?

Re: Email Issue
 

If you could copy (or cut/paste) the actual error message, that would be helpful.

I have an hotmail.com account, and all my email gets to me.

Re: Email Issue
 

Are you addressing it to a hotmail.com address or outlook.com address?
Have you tried the address you've been told it should be?

Re: Email Issue
 

MW2NAM10FT023.mail.protection.outlook.comrejected your message to the following email addresses:

nosmo-king@hotmail.com
A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your email admin.


MW2NAM10FT023.mail.protection.outlook.comgave this error:
Requested action not taken: mailbox unavailable.

This is what I am getting back, but the message is getting through to my friend.








Diagnostic information for administrators:

Generating server: VI1EUR04HT158.mail.protection.outlook.com
nosmo-king@hotmail.com
MW2NAM10FT023.mail.protection.outlook.com
Remote Server returned '550 5.5.0 Requested action not taken: mailbox unavailable.'
Original message headers:

Received: from VI1EUR04FT006.eop-eur04.prod.protection.outlook.com
(10.152.28.53) by VI1EUR04HT158.eop-eur04.prod.protection.outlook.com
(10.152.29.68) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2665.18; Sat, 25 Jan
2020 21:24:53 +0000
Received: from AM5PR0701MB2963.eurprd07.prod.outlook.com (10.152.28.56) by
VI1EUR04FT006.mail.protection.outlook.com (10.152.29.20) with Microsoft SMTP
Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.2665.18 via Frontend Transport; Sat, 25 Jan 2020 21:24:53 +0000
X-IncomingTopHeaderMarker: OriginalChecksum:9C12E260AF4632B015E72096F4831268F CF07479F82A87FFC903F8AFD4F510FB;UpperCasedChecksum :3C884E246395D5B036F36ADE3387ECAD60AD7F54F0C98F7B0 033994A46E95971;SizeAsReceived:18360;Count:121
Resent-From: Mod Edit - email address removed
Received: from AM5PR0701MB2963.eurprd07.prod.outlook.com ([::1]) by
AM5PR0701MB2963.eurprd07.prod.outlook.com ([fe80::75b0:f866:a8d4:7e1e%9])
with Microsoft SMTP Server id 15.20.2686.018; Sat, 25 Jan 2020 21:24:52 +0000
Authentication-Results: spf=pass (sender IP is 212.54.57.97)
smtp.mailfrom=virginmedia.com; hotmail.com; dkim=pass (signature was
verified) header.d=virginmedia.com;hotmail.com; dmarc=pass action=none
header.from=virginmedia.com;compauth=pass reason=100
Received-SPF: Pass (protection.outlook.com: domain of virginmedia.com
designates 212.54.57.97 as permitted sender) receiver=protection.outlook.com;
client-ip=212.54.57.97; helo=smtpq2.tb.ukmail.iss.as9143.net;
X-IncomingTopHeaderMarker: OriginalChecksum:F21207FBDC0558033233E9D587A954E34 39444E3F11183D26C64D4148E3C6B3B;UpperCasedChecksum :9F7041AE95797BBC861FFCF3B139D94938CC829AAABE695E1 973DDE3CC03CAE1;SizeAsReceived:2656;Count:23
X-Env-Mailfrom: Mod Edit - email address removed
X-Env-Rcptto: Mod Edit - email address removed
X-SourceIP: 172.25.160.138
X-CNFS-Analysis: v=2.3 cv=a9ZOCnaF c=1 sm=1 tr=0
a=fsVlV1GYKS3C/xnq+HX56g==:117 a=jpOVt7BSZ2e4Z31A5e1TngXxSK0=:19
a=1bimgF3MxV4A:10 a=duFtRih3NyEA:10 a=69EAbJreAAAA:8 a=NcN59idvAAAA:8
a=CjxXgO3LAAAA:8 a=UqCG9HQmAAAA:8 a=nN7BH9HXAAAA:8 a=20iL2Oxx8i3PJKeII6kA:9
a=QEXdDO2ut3YA:10 a=kCCR_oAv0l67XMR7lfkA:9 a=SzFxqcT_F-BHT7fb:21
a=_W_S_7VecoQA:10
X-Authenticated-Sender: Mod Edit - email address removed
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=virginmedia.com;
s=meg.feb2017; t=1579987490;
bh=1iZXwG7IgTjV1zsIPIuaTCV0tdpsttd/DF/dCHpIJ8Y=;
h=Date:From:To:In-Reply-To:References:Subject;
b=aibjM91WwWb3IG1FalK3P5PBo701s6pAo4lOv3aVEgwKD/cm1+VSVfveF5E5sGZUC
OsRKOcbUzpuHRvxXcTWt4IRZGXuAjjt3e76r0ynZj9BK1YOZPb FVDZ5sY1u5cDHgqS
u0XrFEUIi5DiyGoOplH8fzyDOxPeL4NIcbpVHERgvxa28I0qDO DhvBRexB+Ix/nMwb
dhh6Ijy1RaQgPeSy76Eubv5sBX/joyQ9JBvP91RKiepdA45ZqFoUn8+zoTIHJaPmlH
5GepiUWFY8RUBbFSvjUy8pnXy7FPEH4voc4l3/MP7aPJIeUA28R9V/e5cYme9NtvyK
ntgxEUCyPE9Yw==
Date: Sat, 25 Jan 2020 21:24:50 +0000 (GMT)
From: Mod Edit - email address removed
To: Mod Edit - email address removed
Message-ID: <278345036.2040051.1579987490546@mail2.virginmedia .com>
In-Reply-To: <DB6PR0701MB2967D110DB9952CCF696A7DEB9090@DB6PR070 1MB2967.eurprd07.prod.outlook.com>
References: <14dc5e7d.84a.16fd84a6dbd.Webtop.71@btinternet.com >
<AM0PR03MB425951C86AAC421333456F3EF9090@AM0PR03MB4 259.eurprd03.prod.outlook.com>,<1864665003.2039279 .1579982178108@mail2.virginmedia.com>
<DB6PR0701MB2967D110DB9952CCF696A7DEB9090@DB6PR070 1MB2967.eurprd07.prod.outlook.com>
Subject: Re: Mine"s Bigger Than Yours.....
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_2040050_1538321558.1579987490544"
X-Priority: 3
Importance: Medium
X-Mailer: Open-Xchange Mailer v7.8.4-Rev64
X-Originating-IP: 86.22.160.25
X-Originating-Client: open-xchange-appsuite
X-CMAE-Envelope: MS4wfC6roUhA2FnX8+dPFkyKAYeCqYSlNqsUviC8f2Q5/9QAl+zI++KALSmV6SkP3mvCcMpQx2NX/TPXyHWEPepI2yAxCaLqFbCIZOHT+MTaG8xOGedFbXmM
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X-IncomingHeaderCount: 23
Return-Path: <b><font color="Purple">Mod Edit -...ved</font></b>
X-EOPAttributedMessage: 1
X-EOPTenantAttributedMessage: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa:0
X-Forefront-Antispam-Report: EFV:NLI;
X-MS-PublicTrafficType: Email
X-MS-Office365-Filtering-Correlation-Id: 625cb801-6d12-4db3-06cc-08d7a1dd0389
X-MS-TrafficTypeDiagnostic: BN7NAM10HT184:|VI1EUR04HT158:
X-MS-Exchange-EOPDirect: true
X-Sender-IP: 212.54.57.97
X-SID-PRA: <b><font color="Purple">Mod Edit -...ved</font></b>
X-SID-Result: PASS
X-Microsoft-Antispam: BCL:0;
X-MS-Exchange-Transport-CrossTenantHeadersStamped: BN7NAM10HT184
X-MS-Exchange-Transport-EndToEndLatency: 00:00:00.9799522
X-MS-Exchange-Processed-By-BccFoldering: 15.20.2686.018
X-MS-Exchange-Transport-Forked: True
X-MS-Exchange-Inbox-Rules-Loop: <b><font color="Purple">Mod Edit -...ved</font></b>
X-IncomingHeaderCount: 121
X-MS-Exchange-Transport-CrossTenantHeadersStripped: VI1EUR04FT006.eop-eur04.prod.protection.outlook.com
X-OriginatorOrg: outlook.com

Re: Email Issue
 

Re: Email Issue
 

Hmmmm nosmo-king@hotmail.com no smoking@hotmail.com.

Re: Email Issue
 

reciptient, email is ladreme@hotmail.com,

doe's this help as to why I get them returned.

Re: Email Issue
 

It may be over Hugh's head like a lot of things.

Re: Email Issue
 

<snigger>

Bless...

The nosmo-king email address seemed to me to be an alias for the purpose of demonstrating the problem, not a real address... ;)

I removed the real email addresses - but thanks for your helpful comment*.

tropwenman, putting the email address on an open forum means that the recipient may get a lot of spam - that's why I removed both the sender and recipient email addresses.

(I knew iit was a play on "no smoking", as there was a record in the charts in 74 with one of the artistes called "Nosmo King")


(*obviously, my 45 years in IT, starting in Comms Intelligence in the RAF, then working my way up from Trainee Programmer to IT Director in a University, gave me no IT knowledge or experience in any way, shape, or form).

Re: Email Issue
 

Then with all that IT knowledge why haven't you solved the OP's issue in any way, shape or form?

Re: Email Issue
 

And much earlier...
https://en.wikipedia.org/wiki/H._Vernon_Watson


I still haven't quite understood the OP's issue though.

Re: Email Issue
 

Neither has Hugh, so much intellegence wasted...

You both need a rethink especially Hugh.

Re: Email Issue
 

I would be interested in reading your solution to tropwenman's problem pip as you obviously have a far greater understanding of the issue than either Hugh or spiderplant.

Re: Email Issue
 

I know Hugh is ex RAF but I'll give a further clue. Lad REME @ hotmail.com. Let me know when the penny drops.

Re: Email Issue
 

Sorry pip, I don't pretend to understand what any of you are talking about. If you can't give the OP an answer I do understand. :D

Re: Email Issue
 

I think you'll find the OP doesn't want an answer.

Re: Email Issue
 

I always find first posts with links a tad suspect and the no smoking address didn't help.

Jo xx

Re: Email Issue
 

Pip do you have a problem with members of this site.

Re: Email Issue
 

Not at all.

Re: Email Issue
 

Love reading this HOWEVER I have no idea what you are trying to say . Noticed that "old" tec guys think they know it all. Often they don't .My last problem was solved by a fourteen year old after his dad an old tec failed!

Re: Email Issue
 

They were not site links, the forum converts email addresses into clickable links that will open your email client (if you have one).

As to certain members in this topic, they have been warned about about unnecessary behaviour, so lets get back on topic.

Re: Email Issue
 

Thanks Paul for explaining the above.

I only contacted the team to be on the safe side as being such a timorous beastie I steer clear of any links, especially those given by new members in their first posts, other than those given by members of longer standing.

I will keep reading this thread to see if, hopefully, a solution appears. :)

Re: Email Issue
 

So the first question (if this a genuine query) is if the sender sends to <address>@outlook.com does the mail reach the intended recipient? I'm thinking it will.

My theory would be this is to do with Microsoft migrating hotmail.com to outlook.com (this has been ongoing for some time) and the use of accepted domains in their tenant.