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denphone 23-09-2019 05:12

Thomas Cook collapses
 
Thomas Cook has collapsed after last-minute negotiations aimed at saving the 178-year-old holiday firm failed.

https://www.bbc.co.uk/news/business-49791249

Quote:

The UK Civil Aviation Authority (CAA) said the tour operator has "ceased trading with immediate effect".
Quote:

It has also triggered the biggest ever peacetime repatriation, aimed at bringing more than 150,000 British holidaymakers home.
Sadly its demise was inevitable as fashions change.

Mick 23-09-2019 06:10

Re: Thomas Cook collapses
 
This is a massive blow to travel industry. A big brand like this collapsing. 21,000 jobs in 16 countries, 9,000 in UK alone. 150,000 customers stranded abroad. Civil Aviation Authority ordered to undertake largest repatriation, in peace time history.

denphone 23-09-2019 06:38

Re: Thomas Cook collapses
 
No doubt about that but the writing had been on the wall for quite a few years now as the company found it increasingly hard to service their huge debt burden as well as failing to adapt to the changes in the holiday market..

Some questions are answered here below for anybody who has a holiday with Thomas Cook.


https://www.theguardian.com/business...tions-answered

pip08456 23-09-2019 07:12

Re: Thomas Cook collapses
 
Quote:

Originally Posted by denphone (Post 36011170)
No doubt about that but the writing had been on the wall for quite a few years now as the company found it increasingly hard to service their huge debt burden as well as failing to adapt to the changes in the holiday market..

Some questions are answered here below for anybody who has a holiday with Thomas Cook.


https://www.theguardian.com/business...tions-answered

All explained here.

https://thomascook.caa.co.uk/

Maggy 23-09-2019 08:17

Re: Thomas Cook collapses
 
Sad news for a company that existed in several incarnations since 1881..and a blow to employees and customers.

GrimUpNorth 23-09-2019 09:11

Re: Thomas Cook collapses
 
We flew home from Mexico with them only yesterday and one of the stewards was saying he'd worked for them for over 20 years and when he put his uniform on yesterday morning he cried. I feel so sorry for all those who've lost their jobs this morning.

Carth 23-09-2019 09:43

Re: Thomas Cook collapses
 
Knock on effect, or people taking advantage to make extra cash?

Daughter is currently on holiday in Spain, not booked through Thomas Cook.

There was a meeting at the hotel this morning where they were told that, although many were not booked through TC, there would now be no return transfer from the hotel to the airport.

Awaiting further news . . as it could be , probably is, total confusion over there at this time.

Mr K 23-09-2019 09:45

Re: Thomas Cook collapses
 
Hate to mention the 'B' word, but it was a factor. https://speakerpolitics.co.uk/analys...ge-of-collapse

denphone 23-09-2019 09:49

Re: Thomas Cook collapses
 
The Thomas Cook collapse is going to have a significant ripple effect right across the industry as its collapse is going to ricochet right throughout Europe.

Many businesses are owed huge amounts by Thomas Cook.

Mr K 23-09-2019 09:56

Re: Thomas Cook collapses
 
Quote:

Originally Posted by denphone (Post 36011180)
The Thomas Cook collapse is going to have a significant ripple effect right across the industry as its collapse is going to ricochet right throughout Europe.

Many businesses are owed huge amounts by Thomas Cook.

What I don't understand about these companies is that the customer pays up front for the hotel, sometimes months in advance, and hotels don't get paid until weeks after their stay. Sympathy for the staff and customers, but not for their business set up. It leaves customers and hotels having holidays on a best endeavours 'promise'.

Taf 23-09-2019 09:57

Re: Thomas Cook collapses
 
Why is the CAA / HM Government arranging the return flights and not ATOL?

nomadking 23-09-2019 10:13

Re: Thomas Cook collapses
 
Quote:

Originally Posted by Mr K (Post 36011179)
Hate to mention the 'B' word, but it was a factor. https://speakerpolitics.co.uk/analys...ge-of-collapse

Link
Quote:

The firm's fate was sealed by a number of factors: financial, social and even meteorological.
As well as weather issues, and stiff competition from online travel agents and low-cost airlines, there were other disruptive factors, including political unrest around the world.
In addition, many holidaymakers had become used to putting together their own holidays and not using travel agents.
...
In May, Thomas Cook reported a £1.5bn loss for the first half of its financial year, with £1.1bn of the loss caused by the decision to write down the value of My Travel, the business it merged with in 2007.
Link
Quote:

Thomas Cook’s collapse is not because the British have stopped taking holidays. Far from it: 60% of the population took a holiday abroad in 2018, up from 57% the year before. It is how we are taking holidays that has changed, with the number of city breaks now significantly outstripping beach holidays.
...
Just one in seven of us now pop into a high street travel agency to buy a holiday, according to travel agent trade body Abta. Those who do tend to be over 65, and in lower socio-economic groups, with less money to spend.
...
Thomas Cook only narrowly survived a near-death experience in 2011. Its debt pile had already reached £1.1bn, and it stayed afloat only after an emergency additional cash injection - but it also meant even more debt to service

papa smurf 23-09-2019 10:16

Re: Thomas Cook collapses
 
Quote:

Originally Posted by Mr K (Post 36011179)
Hate to mention the 'B' word, but it was a factor. https://speakerpolitics.co.uk/analys...ge-of-collapse

The company was going down the toilet years before any mention of Brexit .

Mr K 23-09-2019 10:18

Re: Thomas Cook collapses
 
Quote:

Originally Posted by papa smurf (Post 36011186)
The company was going down the toilet years before any mention of Brexit .

Only needed a push though, didn't it ? Exchange rates plummeting will have been a significant factor.

papa smurf 23-09-2019 10:27

Re: Thomas Cook collapses
 
Quote:

Originally Posted by Mr K (Post 36011187)
Only needed a push though, didn't it ? Exchange rates plummeting will have been a significant factor.

I'll give you points for trying but your not even in the right ball park.

Maggy 23-09-2019 10:40

Re: Thomas Cook collapses
 
This is NOT the Brexit thread so leave it to one side in this and other threads please.

tweetiepooh 23-09-2019 11:02

Re: Thomas Cook collapses
 
Our holiday to Cyprus a few years back used Thomas Cook Airlines but booked elsewhere. On way home we took own food on to not have to pay for nasty microwave food.

It is sad for those affected though.

denphone 23-09-2019 11:23

Re: Thomas Cook collapses
 
Quote:

Originally Posted by papa smurf (Post 36011186)
The company was going down the toilet years before any mention of Brexit .

On that l agree totally as l wish some would not bring Brexit into other threads.

papa smurf 23-09-2019 11:34

Re: Thomas Cook collapses
 
Quote:

Originally Posted by denphone (Post 36011196)
On that l agree totally as l wish some would not bring Brexit into other threads.

People don't tend to go into a travel agents shop any more,they organise the holiday flights/ hotel /food etc themselves [on tinterweb ]and save lots of money doing so, the business model for TC is not compatible with the world we now live in.

denphone 23-09-2019 11:44

Re: Thomas Cook collapses
 
Quote:

Originally Posted by papa smurf (Post 36011199)
People don't tend to go into a travel agents shop any more,they organise the holiday flights/ hotel /food etc themselves [on tinterweb ]and save lots of money doing so, the business model for TC is not compatible with the world we now live in.

Exactly as all our family use the internet to book their holidays as only a few weeks ago my younger brother saw a really good offer for a 5 day stay in Budapest on the web and later that day booked it.

tweetiepooh 23-09-2019 12:22

Re: Thomas Cook collapses
 
Though if you book bits separately you don't get ATOL protection. And sometimes the local rep is so good it's worth it. We've found that a few times and the rep we had in Cyprus was really special we keep in touch with.

We have also had travel agents find packages not generally available or can negotiation on you behalf - good to talk to someone face to face if you are spending thousands on a holiday.

Halcyon 23-09-2019 13:58

Re: Thomas Cook collapses
 
Passengers will be fine and will get home. It is more the staff I am worried about. Thousands of jobs gone.


It does make you think though that people should take out travel insurance and in some cases other insurances such as for a wedding. When you are spending mega money you need to spend a little extra to be covered.


Those that have booked holidays will be ATOL protected and though you may get a little inconvenience you will still get home.




They failed to see they did have competition from others and having recently had an all inclusive with Jet2, I can say I got a much better deal than with Thomas Cook.


Let's hope some of the staff get snapped up just like Virgin took on a lot of Monarch staff.

Mr K 23-09-2019 15:39

Re: Thomas Cook collapses
 
You can sure the price of other package holidays will increase. Less competition and less holidays to go round. About time people took their holidays in this country, we've got the best coastline in the World.

spiderplant 23-09-2019 15:44

Re: Thomas Cook collapses
 
Quote:

Originally Posted by Taf (Post 36011182)
Why is the CAA / HM Government arranging the return flights and not ATOL?

ATOL is run by the CAA.
https://www.caa.co.uk/ATOL-protectio...rs/About-ATOL/

denphone 23-09-2019 15:45

Re: Thomas Cook collapses
 
Quote:

Originally Posted by Mr K (Post 36011236)
You can sure the price of other package holidays will increase. Less competition and less holidays to go round. About time people took their holidays in this country, we've got the best coastline in the World.

Indeed we do have a beautiful coastline in this country especially down in Devon and Cornwall.;)

Mr K 23-09-2019 15:47

Re: Thomas Cook collapses
 
Quote:

Originally Posted by denphone (Post 36011240)
Indeed we do have a beautiful coastline in this country especially down in Devon and Cornwall.;)

Oh I know Den, I had a great holiday down there last year :)

papa smurf 23-09-2019 15:55

Re: Thomas Cook collapses
 
Quote:

Originally Posted by denphone (Post 36011240)
Indeed we do have a beautiful coastline in this country especially down in Devon and Cornwall.;)

We also have some beautiful inland waterways ideal for boating holidays.

Damien 23-09-2019 15:59

Re: Thomas Cook collapses
 
Quote:

Originally Posted by Mr K (Post 36011236)
You can sure the price of other package holidays will increase. Less competition and less holidays to go round. About time people took their holidays in this country, we've got the best coastline in the World.

Europe has nice coastlines in places with warmer weather though. :D

denphone 23-09-2019 16:07

Re: Thomas Cook collapses
 
Quote:

Originally Posted by papa smurf (Post 36011244)
We also have some beautiful inland waterways ideal for boating holidays.

Norfolk Broads for one although its important to know what one is doing.;)

1andrew1 23-09-2019 20:46

Re: Thomas Cook collapses
 
Terrible news for the poor staff, suppliers and customers.

Interestingly, the brand lives on in India as Thomas Cook India was sold to a Canadian company in 2012. https://www.thomascook.in/

Pierre 23-09-2019 21:32

Re: Thomas Cook collapses
 
Badly run company fails.............

jfman 24-09-2019 08:26

Re: Thomas Cook collapses
 
It was hardly badly run, it ran up huge debts while handing out money right left and centre to shareholders and directors. All profiting from mergers and acquisitions along the way. That's what a company is run for, is it not? Squeezing money out for shareholders.

denphone 24-09-2019 08:34

Re: Thomas Cook collapses
 
Quote:

Originally Posted by jfman (Post 36011311)
It was hardly badly run, it ran up huge debts while handing out money right left and centre to shareholders and directors. All profiting from mergers and acquisitions along the way. That's what a company is run for, is it not? Squeezing money out for shareholders.

Fat cats spring to mind yet again as l have nothing against money being shared out when a company is doing well financially but the company had been in financial trouble for nearly a decade..

Quote:

Manny Fontenla-Novoa, who led the acquisition spree that saddled the company with more than £1bn of debt, was handed more than £17m in just over four years as boss of Thomas Cook, boosted by bonuses awarded for slashing 2,800 jobs following the merger with MyTravel. He quit in 2011 as the tour operator came close to collapse.
Quote:

His successor was Harriet Green, who was paid £4.7m for less than three years plus a share bonus worth a further £5.6m.
Quote:

Peter Fankhauser, who was in charge when the company collapsed, was handed £8.3m, including £4.3m in bonuses.

jfman 24-09-2019 09:38

Re: Thomas Cook collapses
 
Quote:

Originally Posted by denphone (Post 36011318)
Fat cats spring to mind yet again as l have nothing against money being shared out when a company is doing well financially but the company had been in financial trouble for nearly a decade..

That's capitalism Den, as long as you're not the one left holding the baby them the job is a good one. Creditors and Government will take the hit, partially cover the pension scheme, etc.

papa smurf 24-09-2019 13:25

Re: Thomas Cook collapses
 
Quote:

Originally Posted by jfman (Post 36011329)
That's capitalism Den, as long as you're not the one left holding the baby them the job is a good one. Creditors and Government will take the hit, partially cover the pension scheme, etc.

That's assuming it hasn't already been emptied on the quiet.

richard s 24-09-2019 19:37

Re: Thomas Cook collapses
 
What a wonderful world we live in....

denphone 25-09-2019 12:27

Re: Thomas Cook collapses
 
Some financial details on Thomas Cook.

https://www.cityam.com/thomas-cook-t...tter+June+2019

Quote:

In a High Court witness statement, now-former chief executive Peter Fankhauser said the firm had a balance sheet deficit of more than £3bn.

Mythica 25-09-2019 14:07

Re: Thomas Cook collapses
 
Quote:

Originally Posted by papa smurf (Post 36011199)
People don't tend to go into a travel agents shop any more,they organise the holiday flights/ hotel /food etc themselves [on tinterweb ]and save lots of money doing so, the business model for TC is not compatible with the world we now live in.

Part of that simply isn't true. While less and less people are going into shops people are still booking package holidays online with tour operators. It's not necessarily true that it's cheaper to book separately and go independent.

nomadking 25-09-2019 15:17

Re: Thomas Cook collapses
 
Quote:

Originally Posted by denphone (Post 36011686)
Some financial details on Thomas Cook.

https://www.cityam.com/thomas-cook-t...tter+June+2019

But how much of that debt originated from decisions taken more than 10

years ago?
Link

Quote:

Its history left it with expensive overheads - hundreds of shops and thousands of staff.
Acquisitions left it with high debt levels, and little ability to respond to the headwinds of the travel market. Hurricanes, heatwaves and currency fluctuations have hit the company hard over the last few years.
"I think the reasons are very complex," says Amie Keeley, the head of news at Travel Weekly.
She cites some "questionable decisions" years ago, when the company was under a different management and decided to expand its shop network at a time when more people were going online.
A large chunk of the debt is related to MyTravel, bought in 2007.

Quote:

Its next owner in 2001 was another German company, C&N Touristic AG, which quickly rebranded the whole business as Thomas Cook. And in 2007 the company merged with MyTravel - owner of the Airtours and Going Places brands - and became known as the Thomas Cook Group.
More acquisitions of shops and travel businesses, including websites, continued across the world.
Link

Quote:

In May, the group reported a £1.5bn loss, with more than £1bn written off from the 2007 merger with MyTravel – better known for its brands Airtours and Going Places.

papa smurf 25-09-2019 15:21

Re: Thomas Cook collapses
 
Quote:

Originally Posted by Mythica (Post 36011695)
Part of that simply isn't true. While less and less people are going into shops people are still booking package holidays online with tour operators. It's not necessarily true that it's cheaper to book separately and go independent.

Ok point noted :tu:

denphone 25-09-2019 15:25

Re: Thomas Cook collapses
 
Quote:

Originally Posted by nomadking (Post 36011717)
But how much of that debt originated from decisions taken more than 10

years ago?
Link


A large chunk of the debt is related to MyTravel, bought in 2007.


Link

A substantional amount l would say.

Mythica 25-09-2019 17:06

Re: Thomas Cook collapses
 
I also dislike this EU compensation law, it just seems ridiculous and cant be helping the situation.

Paul 25-09-2019 21:29

Re: Thomas Cook collapses
 
Quote:

Originally Posted by denphone (Post 36011240)
Indeed we do have a beautiful coastline in this country especially down in Devon and Cornwall.;)

But not the weather to go with it, thats one of the problems.
Its also quite expensive, you can book a holiday in Spain for the same [or less] as one in Devon.

ianch99 25-09-2019 22:54

Re: Thomas Cook collapses
 
Quote:

Originally Posted by Paul (Post 36011754)
But not the weather to go with it, thats one of the problems.
Its also quite expensive, you can book a holiday in Spain for the same [or less] as one in Devon.

Probably quicker to get there as well :)

1andrew1 25-09-2019 23:12

Re: Thomas Cook collapses
 
Quote:

Originally Posted by denphone (Post 36011723)
A substantional amount l would say.

Co-op pulled a blinder when they sold their travel agents chain to Thomas Cook. In December 2016 - therefore recently - Thomas Cook paid £56m to buy out the Co-operative in the joint venture, the two companies having previously merged their travel agency chains.
https://news.sky.com/story/co-op-tra...-sale-10685097

denphone 26-09-2019 05:05

Re: Thomas Cook collapses
 
Quote:

Originally Posted by Paul (Post 36011754)
But not the weather to go with it, thats one of the problems.
Its also quite expensive, you can book a holiday in Spain for the same [or less] as one in Devon.

We tend to go on daytrips a lot but then we live on the border of Devon and Cornwall and can make a decision quickly based on the weather forecast.

Although last year the family had a 5 day caravan stay in Mullion and it was just as warm as Spain.:)

But l agree Spain can be cheaper and the weather is more consistent but that is a no no for me because of the cost of health insurance.

Paul 26-09-2019 14:33

Re: Thomas Cook collapses
 
Quote:

Originally Posted by ianch99 (Post 36011777)
Probably quicker to get there as well :)

We went to Devon about 10 years ago, and it took us 12 hours :erm: not really bothered about doing that again. :sleep:

Pierre 30-09-2019 18:43

Re: Thomas Cook collapses
 
Quote:

Originally Posted by jfman (Post 36011311)
It was hardly badly run, it ran up huge debts while handing out money right left and centre to shareholders and directors. All profiting from mergers and acquisitions along the way. That's what a company is run for, is it not? Squeezing money out for shareholders.

Like I said badly run.

Many ways to grow a business, one is organically over time slow and steady. Another is to leverage you business borrow against it and buy another suitable business instantly increasing your consumer base but crucially also your overhead. You have to cut your overhead as quickly as possible through rationalising your back office, your systems and your people.


If you don’t do that you’ve achieved nothing. They made acquisitions and failed to rationalise, increased their debt, been done a thousand times before. Therefore Badly run.

Jet 2, Tui, Virgin, and a host of other operators will fill the void. I agree the long termers with substantial pensions and who may have hoped one day for pay out at the end of their time are big losers.

---------- Post added at 18:43 ---------- Previous post was at 18:42 ----------

Quote:

Originally Posted by jfman (Post 36011329)
That's capitalism Den, as long as you're not the one left holding the baby them the job is a good one. Creditors and Government will take the hit, partially cover the pension scheme, etc.

Perhaps we should nationalise the tourism industry?

A ministry of joy? I believe Hitler had one of them, and was a socialist too!

Hugh 30-09-2019 19:05

Re: Thomas Cook collapses
 
No he didn’t*, and no he wasn’t.

You are confusing someone using a word to gain support, and someone who actually is something.

You know, like the Democratic People’s Republic of Korea, or the Germans Democratic Republic, or the Democratic Republic of the Congo, or the words above the Auschwitz gate "Arbeit Mach Frei".

*you may be thinking of the "Joy Division", who were young women held in concentration camps who were raped by the guards.

Pierre 30-09-2019 20:05

Re: Thomas Cook collapses
 
Quote:

Originally Posted by Hugh (Post 36012357)
No he didn’t*, and no he wasn’t.

You are confusing someone using a word to gain support, and someone who actually is something.

You know, like the Democratic People’s Republic of Korea, or the Germans Democratic Republic, or the Democratic Republic of the Congo, or the words above the Auschwitz gate "Arbeit Mach Frei".

*you may be thinking of the "Joy Division", who were young women held in concentration camps who were raped by the guards.

Nazi? National Socialist.

I know what the joy division was, that isn’t what I meant. I know my WWII history.

I was referring to the state run Nazi leisure organisation Kraft Durch Freude

https://en.m.wikipedia.org/wiki/Strength_Through_Joy

**Edit**

Ok I agree that the Nazis were a perversion, but they still embodied a position of socialism, far right, far left - I don’t care. Socialism of any form has failed time after time. Give me compassionate capitalism every time, with equality of opportunity.

And you were obviously wrong on the other point too.

1andrew1 30-09-2019 21:19

Re: Thomas Cook collapses
 
Quote:

Originally Posted by Pierre (Post 36012354)
Perhaps we should nationalise the tourism industry?

Thomas Cook was nationalised from 1948-1972.

Pierre 30-09-2019 21:39

Re: Thomas Cook collapses
 
Quote:

Originally Posted by 1andrew1 (Post 36012380)
Thomas Cook was nationalised from 1948-1972.

Good shout, as part of the nationalisation of the railways.

Tellingly, de-nationalised well before it became fashionable.

denphone 09-10-2019 09:46

Re: Thomas Cook collapses
 
Rival buys all 555 Thomas Cook stores.

https://www.bbc.co.uk/news/business-49985369

Quote:

All 555 Thomas Cook stores to be bought by rival Hays Travel in a move that could save up to 2,500 jobs


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