Issues accessing a website on VM connection
 

I am having issues accessing www.neowin.net on my VM connection it is painfully slow loading pages and when i do ping neowin.net in CMD all i get is request timed out.

If using a UK VPN i have a normal speedy access although the ping test also times out, so i would be grateful if some of you can try and let me know how speedy the site is your end. :)

Re: Issues accessing a website on VM connection
 

Opened straight away for me (Firefox 66.0.3)

Re: Issues accessing a website on VM connection
 

Loaded in 2 seconds (Leeds North West) - Chrome.

Re: Issues accessing a website on VM connection
 

Not sure how i can solve this, i mean if it works on ipvanish london server but not on my VM connection very strange.

Re: Issues accessing a website on VM connection
 

Opened fine for me.

Re: Issues accessing a website on VM connection
 

Working fine for me in the midlands. Maybe it is a routing issue on VM's end the VPN is bypassing it.

Re: Issues accessing a website on VM connection
 

That is all i can think of but how do i fix it, i can't even ping the site on my VM or VPN connection, but it loads fine on the VPN london server?

Re: Issues accessing a website on VM connection
 

Opened fine for me. Complained about my ad blocker.

Re: Issues accessing a website on VM connection
 

Yes in the last few days there is an on going thread about that thing!

Re: Issues accessing a website on VM connection
 

I have only ever had this problem once and there wasn't anything I could do about it. It was resolved about two days later but how it gets identified and who fixes it I don't know.

Re: Issues accessing a website on VM connection
 

I've had it about 2 days, hopefully it'll get sorted eventually, so for now VPN on.

Re: Issues accessing a website on VM connection
 

Does traceroute give any clues where the problem is?

Re: Issues accessing a website on VM connection
 

Worked for me in Chrome and Firefox. Have you tried clearing your browser cache and cookies as it may be bringing up a stored copy of the site that first caused the loading problems ?

Re: Issues accessing a website on VM connection
 

Working fine here Snoopz, have to agree it sounds like a routing issues.

Related to those issues you had with your TBB graph not being able to ping?

Re: Issues accessing a website on VM connection
 

Is that the same as the CMD ping command?

As I just get a timeout when doing that so no useful data.

It doesn't matter which browser I use but if connected via VPN it is working fast.

Will try again Sunday evening as away for the weekend.

Re: Issues accessing a website on VM connection
 

It's similar, but shows every step of the route, so you can see where the packets are getting lost. Like this:

The 15th hop shows it reaching neowin's network. The subsequent hops within their network do fail for me, but they might be blocking traceroute.

The command is sometimes called tracert instead.

Re: Issues accessing a website on VM connection
 

Tracert It uses ping underneath but gives much more data:

https://www.cableforum.uk/board/atta...3&d=1564133251

Looks like it's down at the moment.

[edit] Beaten to it by Spiderplant. :tu:

Attachment 27983

Re: Issues accessing a website on VM connection
 

Loading fine here still, chances are their routers are configured to not respond to pings.

Routing looks a bit weird.

1 1 ms 2 ms 3 ms USG [192.168.1.1]
2 11 ms 12 ms 8 ms 10.118.88.1
3 14 ms 9 ms 10 ms gate-core-2a-xe-223-0.network.virginmedia.net [62.252.170.253]
4 * * * Request timed out.
5 * * * Request timed out.
6 23 ms 29 ms 23 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
7 23 ms 23 ms 23 ms ldn-b1-link.telia.net [213.248.84.25]
8 27 ms 25 ms 23 ms ldn-bb3-link.telia.net [62.115.114.234]
9 31 ms 25 ms 22 ms slou-b1-link.telia.net [62.115.117.193]
10 25 ms 24 ms 23 ms everestdata-ic-321418-slou-b1.c.telia.net [213.248.95.63]
11 27 ms 25 ms 25 ms aggr.b.dh2.rdg.everestdc.com [185.28.167.235]
12 26 ms 31 ms 24 ms edge1.dh2.rdg.everestdc.com [185.28.167.223]
13 30 ms 26 ms 22 ms gw.rdg-transit.neow.in [5.10.27.250]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.

Re: Issues accessing a website on VM connection
 

Agreed. Site still loads OK.

Re: Issues accessing a website on VM connection
 

Access seems back to its normal speed now, but this traceroute doesn't look good?

https://www.cableforum.uk/board/atta...1&d=1564329294

Re: Issues accessing a website on VM connection
 

It's fine. It's normal for some intermediate routers to not respond. But you are consistently getting to neowin and back in 20ms, which is good.

We'll probably never know where the problem was

Re: Issues accessing a website on VM connection
 

my trace route is pretty much the same as yours so I wouldn't worry

https://www.cableforum.uk/images/local/2019/07/12.jpg