latency (Ping )
 

hi anyone thats a gamer knows high ping sucks for all games and crappy upload is worse i have both issues upload is 2.2 mbps and download on ps4 is 224mbps games like call of duty are unplayable as i get kicked from lobbies and games like fortnite i can play but its laggy my friend that stays 20 mins away is in a bt only area and has sky broadband and gets 10 ping on a 30mbps connection i happy with virgin i want to keep it its just this issue needs to be resolved and virgin dont know what the isssue is they sent my hub fresh signals i can now play call of duty but fortnite my ping has went from 30 to 36+ any ideas on what can be done to help this issue ??

Re: latency (Ping )
 

Re: latency (Ping )
 

upload isn't the cause of high latency unless someone on your network is using the upload or saturating it causing your latency to increase. It's most likely your local area is congested for upstream and you are suffering latency/ping spikes because of this.

If gaming is a must for you a 80/20 VDSL2 connection usually performs better ping/latency wise than VM. especially with jitter.


Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=15ms TTL=58
Reply from 151.101.0.81: bytes=32 time=15ms TTL=58
Reply from 151.101.0.81: bytes=32 time=14ms TTL=58
Reply from 151.101.0.81: bytes=32 time=15ms TTL=58

Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 15ms, Average = 14ms


Tracing route to bbc.co.uk [151.101.0.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms dsldevice.lan [192.168.1.1]
2 15 ms 14 ms 14 ms lns6.inx.dsl.enta.net [78.33.253.8]
3 15 ms 15 ms 15 ms 100.bundle-ether2.inx.dsl.enta.net [78.33.253.1]
4 15 ms 15 ms 15 ms bundle-ether1.interxion3.core.enta.net [188.39.127.242]
5 15 ms 16 ms 15 ms bundle-ether100.telehouse-east4.core.enta.net [188.39.127.102]
6 15 ms 15 ms 15 ms ip81-59.fastly-gw1.lonap.net [5.57.81.59]
7 15 ms 15 ms 14 ms 151.101.0.81



This is my Aquiss 80/20 VDSL2 Connection.


My VM 350/36 connection is allover the place with ping anywhere between 18-80 in peak hours only gets plugged in for big downloads/used for wifi.

Re: latency (Ping )
 

yeah i just ran tests via dsl reports and i have 200+ bufferbloat im looking on how to fix this with the hub3 hopefully the hub4 is much more advanced and has none of these issues

Re: latency (Ping )
 

200+ bufferbloat? You're lucky, I just got 2662mS! And that is about typical...

Re: latency (Ping )
 

So it's all part of the fun of being a virgin media customer 🤔😂

Re: latency (Ping )
 

I love my first person shooters like the best of them but if you need a guaranteed ping under 30 all the time then you are going to have to look to a non-VM connection for it.

Re: latency (Ping )
 

Not every VM connection is bad

Pinging bbc.co.uk [151.101.64.81] with 32 bytes of data:
Reply from 151.101.64.81: bytes=32 time=12ms TTL=58
Reply from 151.101.64.81: bytes=32 time=13ms TTL=58
Reply from 151.101.64.81: bytes=32 time=10ms TTL=58
Reply from 151.101.64.81: bytes=32 time=10ms TTL=58

Ping statistics for 151.101.64.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 13ms, Average = 11ms


http://www.dslreports.com/speedtest/51662486.png

Re: latency (Ping )
 

Mine's not "Bad" but not as good as some here, lowest ping i see to UK stuff is about 20ms but it's never caused my any issues gaming etc

https://www.cableforum.uk/images/local/2019/07/1.png

Re: latency (Ping )
 

would a SamKnows white box cause my issues ?

Re: latency (Ping )
 

try running without for a week see if it improves but i very much doubt it.

Re: latency (Ping )
 

cool thanks for the reply Kalleh ;)

Re: latency (Ping )
 

This is pretty typical for my connection.

Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=16ms TTL=57
Reply from 151.101.0.81: bytes=32 time=16ms TTL=57
Reply from 151.101.0.81: bytes=32 time=13ms TTL=57
Reply from 151.101.0.81: bytes=32 time=13ms TTL=57

Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 16ms, Average = 14ms

https://www.cableforum.uk/images/local/2019/07/2.png

Re: latency (Ping )
 

What do you use to ping a site?

edit.... guess you used CMD ping -t 151.101.0.81 .... had to google that never tried it before.

Re: latency (Ping )
 

hey SnoopZ thanks for the response :-) do you or anyone know how to open these ports on the hub 3 TCP: 80, 443, 3478, 3479, 3480
UDP: 3478, 3479 ?

Re: latency (Ping )
 

80 and 443 will be open otherwise your web traffic would grind to a halt

Re: latency (Ping )
 

Go here https://portforward.com/virgin-media/hub-3.0/

Re: latency (Ping )
 

got the port forwarding set up and my hub 3 resets wooohoo

Re: latency (Ping )
 

Yep CMD.

Command = ping BBC.co.uk

Re: latency (Ping )
 

I’m sorry, what ????

Re: latency (Ping )
 

Web traffic http on port 80 and https on port 443. Without these you would have no web access.

Re: latency (Ping )
 

You don’t have explicit rules defined to allow that traffic, that’s the point of NAT what’s goes outbound is permitted inbound by default

Carrier grade firewalls such as juniper/PA but you don’t need to do this at home

Crazy stuff

Re: latency (Ping )
 

I think these request for ports 53 (DNS) 80 (HTTP) and 443 (HTTPS) come about from "XBox Live". If you read the posts on the VM Help Forums, lots of people are getting angry that they can't forward these ports on the Hub's ....
At least that's my understanding, as I've always used Modem mode and my own Routers.

Re: latency (Ping )
 

I have port-forwarded on my router for Battlefield 5 (PC) This make no difference to latency or the number of times my son's lose connection with EA servers. You can't make a purse out of a sow's ear. VM is no good for gaming because of high latency and jitter. My kids can't wait for Vodaphone FTTP to arrive in our street. It's rolling out in Coventry.

Re: latency (Ping )
 

i guess this is something that will hopefully be fixed with the hub 4

Re: latency (Ping )
 

Yup and will in turn bring with it its own set of problems which will take 2 years to fix.

Re: latency (Ping )
 

Perhaps DOCSIS 3.1 will fix some of this.

https://www.viavisolutions.com/en-uk/docsis-31-speeds

Re: latency (Ping )
 

from the sounds of that (10gbps per channel and god knows how many bonded channels) they should easily be able to offer 1gbit/100mbits as the launching tier for the product and they are going to want to do it for the wow factor. Advertising a 1gbit connection is going to sound amazing plus offering 100mbits up is finally going to give them the push they need to get ahead of Openreach/fttc where they have been behind for so many years.

Re: latency (Ping )
 

I have had a chat with Vodaphone reps regarding the roll out of FTTP in Coventry. They say the top speed offered to normal residents will be a symmetrical 900Mb. A headline grabbing 1Gb from VM might do the trick if they want to hang on to customers in places like Coventry. However, unless DOCSIS 3.1 can significantly improve latency, folk like me, will opt for Vodaphone's offering. We would have to do without Virgin TV, but there are enough alternatives without resorting to Murdoch's Sky!

I have also spoken to Councillor Richard Brown in Coventry. He has been the key driver of the Vodaphone / City Fibre initiative here, but is also driving the city's bid to receive full coverage of 5G asap. Ironically, 5G has the potential, security issues notwithstanding, to make cable, twisted pair, fibre and modems obsolete, ushering in 'the internet of things'. Such is the potential bandwidth and efficiency of delivery, that 5G may become the service of choice for most people more quickly than envisaged so far...

... or maybe not.

https://www.ericsson.com/en/blog/201...otential-study

Re: latency (Ping )
 

Slightly off topic, but we dumped Virgin TV several months ago, and can't say I've missed any of it. We now have a Humax Freeview recorder instead, along with a Now TV box for the odd movie. In fairness however, we don't watch a lot of TV.

Re: latency (Ping )
 

Yeah, off-topic I have a bee in my bonnet about Murdoch.

Yes, WTG. So much can be got, including freesat, without resorting to the Full Kahoona

Back on topic. Virgin will really have to up its game regarding latency and connection symmetry. This affects gaming, but also applications like remote surgery and manufacture where instant response is vital. Not only will the competition soon beat them on speed, but also on connection quality.

Re: latency (Ping )
 

Who is doing remote surgery via a residential broadband connection? :shocked:

Re: latency (Ping )
 

I believe there's an option to DMZ on the SHUB3 (not 100% as mine is in modem mode only) this could possibly solve some issues

Re: latency (Ping )
 

I think this connection is suffering some packet loss...

Re: latency (Ping )
 

Lol. I was making a generalised comment about internet connections. Apparently manufacture from your living room is the future. :Yikes: