The Rook
 

I saw that the 1st episode is available to watch via on demand today. At the end of the show my box rebooted (not good). I thought it might be a one time glitch so played it again skipping to the last 5 minutes and guess what, box rebooted again. My box updated last night to the latest software. So is it a bug or just this program ?.

Re: The Rook
 

It’s on the UHD channel (999) at 22:00 tonight.

I’m reading the book at the moment, so it will be interesting to see what differences there are.

Re: The Rook
 

I know but it should not cause reboots. I think this is the first show in UHD available via on demand. It is also streamed via broadband connection not VOD.

Re: The Rook
 

Just tried it here - and after selecting the options to exit - it reboots.

Re: The Rook
 

I get upgrade to watch even though im on vip package guess I have to wait to 10 to watch

Re: The Rook
 

It looks like it's V6 only.

https://www.virginmedia.com/corporat...-rook-on-board

Re: The Rook
 

I'm watching it on HD, and the only quibble is that the subtitles are tiny, almost too small to read on my 22" screen.

Re: The Rook
 

Where are you watching it from?

As it's a UHD show, I guess the in-show subtitles are formatted with the expectation it's going to be viewed on a UHD TV

Re: The Rook
 

I got 2 v6 boxes but it ok I recording series

Re: The Rook
 

Out of interest, what bundle are you on? The current Ultimate Oomph bundle or one of the older VIP ones?

Re: The Rook
 

the 350mb vip one

Re: The Rook
 

We tried watching the first episode this afternoon on our ordinary HD TV and the dialogue was so out of sync with the picture as to be unwatchable. Will try again after a reboot of the V6 and crossing fingers...

Re: The Rook
 

We managed to watch it successfully last night, didn't even need a reboot.

Re: The Rook
 

When I select it it says subscribe but I'm on the 500mb VVIP Oomph package and it says the same on both boxes.
According to official forums I am not alone

Re: The Rook
 

Try this - it might help:

On the V6 go to: Help & Settings -> Help -> Virgin TV -> Virgin TV Trouble Shooting -> Check for Missing Channels -> Missing Channels.

It sometimes works and refreshes your authorised list of channels - which is the first thing CS will try.

Sometimes get an error message though.

Re: The Rook
 

Are you still having the issue?

According to someone over on the Community Forum, it's now working for them.

Re: The Rook
 

Yes, that should be fixed now, as should the problem of the box rebooting if you let it play right to the end.

Re: The Rook
 

Oh dear virgin, so today i was watching episode 2 on demand and this time it didn't even get to the end when it stopped suddenly with This programme is unavailable error and then the bloody box rebooted. :-( !!!!

Re: The Rook
 

My problem with tiny subtitles was solved in ep2. There were no subtuitles at all!

Re: The Rook
 

Sounds like it is very flaky.

I would suggest only watching when your box is not recording so if it reboots the recording will not be spoilt

Re: The Rook
 

I'm told it is fixed (again :()

Re: The Rook
 

The Rook, which was previously available to Full House / Maxit TV customers via Virgin TV Ultra HD and Catch Up, will be available to ALL customers in Box Sets from Friday 6th September.

Re: The Rook
 

I also noticed the 1st two episodes will be shown on Channel 100 on that date.

Re: The Rook
 

Watched the first 3 episodes now, beautifully filmed and a pretty interesting story. The cast and quite good. Nice that it's set in London.

Re: The Rook
 

Finished this series off over the weekend. A great bit of TV. Really pleased that VM invested in this and made it available to all customers.

The picture quality was the best I have ever seen on demand with VM.

Re: The Rook
 

Glad to hear it. Will have to watch it, if only, at least, to see the downscaled UHD.