Hub 3 - Yeh or Neh?
 

Hi all,

I've been offered for the princely sum of £2.79 extra per month, the addition of Sky Cinema and VIVID 350. I'm currently on 150 with Sky Sports.

I've watched the numerous YT videos on the Hub 3 and it's many shortcomings. I'll be using it in modem mode with my Linksys router so I know I can forget a lot of them but i'm still worried about it's stability - does it need to be rebooted regularly, overheating issue, upgraded cables needed? I need a stable net / wi-fi connection to run my devices which help me considerably with my disability.

After having contention problems i've had a steady reliable connection for some time. Will switching to this new server, as i assume I will have to, drop me straight into an over subscribed service with speeds half of what i'm getting at present. The VM Community forums have lots of posts with just this outcome. Annoyingly I can't find anyone from where I live - Bedford.

Advice greatly welcomed.

-Dean.

Re: Hub 3 - Yeh or Neh?
 

You wont be switching to any new server, you will stay on the same UBR with a different speed tier and potentially more bonded channels.

Re: Hub 3 - Yeh or Neh?
 

Is this good or bad?

Re: Hub 3 - Yeh or Neh?
 

It's certainly not bad. More bonded channels = load spread more evenly.

Re: Hub 3 - Yeh or Neh?
 

I've been using the Hub 3 since it was introduced and have no issues with it.
As you are going on the 350 tier, you "should" get the latest firmware 603 which, on the surface, seems to fix the issues that plague the 116 firmware.
As for your location, sorry I can't help with that one, you'll just have to take the gamble. But as you have more channels, this should help if necessary.

Re: Hub 3 - Yeh or Neh?
 

Your TBB graph (if you have one) will look awful but it's largely benign.

Re: Hub 3 - Yeh or Neh?
 

With the latest firmware the graph looks the same as it used to.

Re: Hub 3 - Yeh or Neh?
 

I'm still waiting for that :)

Re: Hub 3 - Yeh or Neh?
 

Everyone is meant to have that by now i think, although i could be wrong but it happened months ago.

Re: Hub 3 - Yeh or Neh?
 

I was supposed to be on the trial and never got it:

https://www.cableforum.uk/images/local/2018/05/6.png

:(

Re: Hub 3 - Yeh or Neh?
 

I would get it sorted on the main forum if i was you, assuming you haven't rebooted it yet.

Re: Hub 3 - Yeh or Neh?
 

Are you sure about advising an ex CS Call Centre agent to reboot their hub????

Sorry Kush, couldn't resist,

Re: Hub 3 - Yeh or Neh?
 

Lol yes i know, but i am surprised he hasn't got the update as i think it is on general release now and based on his post stating 'it will look awful' suggested he wasn't aware that the fix was on general release now, atleast i think it is and not just on a trial and would have thought he would have tried the forum to find out what was going on. :)

But i could be wrong and it is possible lots of the public got put on the trial without knowing so everyone may still not have it.

Re: Hub 3 - Yeh or Neh?
 

Tried a factory reset to see if it pushes new firmware to it?

Re: Hub 3 - Yeh or Neh?
 

It's a weird one, but here goes:

When it was on trial it was also out for general release to some areas and people.
It's not only possible to get in on general release if you're on the 350Mbit profile and it doesn't seem to be a guarantee that you do.
There's 2 versions floating about now .603 and .608

Aside from all that, it's a pretty damn good attempt as a fix and as of yet I can't seem to break it like I could all the others and 'the feeling' factor is that gaming/VOIP and other things I could easily show issues on in my testing is a lot better.

Re: Hub 3 - Yeh or Neh?
 

Haha in fairness, I've not actually rebooted my hub in a couple of weeks so maybe!

I'm in a weird area, I don't even get 350mbit - 200mbit is the top tier available to me so it wouldn't surprise me if the rollout was not live here yet either. Luckily I'm not too bothered about the graph, my internet works just fine :D

Re: Hub 3 - Yeh or Neh?
 

Having an absolute nightmare with Hub 3 over the past few days connection just keeps on dropping out.

Re: Hub 3 - Yeh or Neh?
 

You should check your levels to see if they're bad, also a TBB graph can help also. It is probably your connection that is dodgy rather than the Hub3.

Re: Hub 3 - Yeh or Neh?
 

How do I check the levels on Hub 3 had a look on 192.168.x.x before but can't seem to find the page like the old hub had

EDIT

Found it

Downstream bonded channels

Channel Frequency(Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 299000000 -0.5 40.3 256 qam 21
2 323000000 -1.2 40.3 256 qam 24
3 315000000 -0.9 40.3 256 qam 23
4 307000000 -0.5 40.3 256 qam 22
5 291000000 -1 40.3 256 qam 20
6 283000000 -2 40.3 256 qam 19
7 275000000 -1.4 40.9 256 qam 18
8 267000000 -0.5 40.3 256 qam 17
9 259000000 -0.5 40.9 256 qam 16
10 251000000 -0.5 40.3 256 qam 15
11 243000000 -0.9 40.3 256 qam 14
12 235000000 -0.9 40.9 256 qam 13
13 227000000 -0.5 40.9 256 qam 12
14 219000000 -0.5 40.9 256 qam 11
15 211000000 -0.7 40.9 256 qam 10
16 203000000 -0.9 40.3 256 qam 9
17 195000000 -0.7 40.9 256 qam 8
18 187000000 -0.5 40.3 256 qam 7
19 179000000 -0.9 40.3 256 qam 6
20 171000000 -1.2 40.3 256 qam 5
21 163000000 -1 40.3 256 qam 4
22 155000000 -0.7 40.3 256 qam 3
23 147000000 -0.7 40.3 256 qam 2
24 139000000 -1.5 38.9 256 qam 1

Re: Hub 3 - Yeh or Neh?
 

http://192.168.0.1/


You don't need to log in to check your levels, just click on 'Check router status' then the download and upload tab.


Hopefully someone will see this post and can advise on whether they're ok or not.

Re: Hub 3 - Yeh or Neh?
 

Your power levels look good and so does your SNR If you can post the upstream data

For future reference https://community.virginmedia.com/t5...6/td-p/2271297

Re: Hub 3 - Yeh or Neh?
 

Thanks

I've posted all the data here https://www.cableforum.uk/board/show...php?t=33706399

Re: Hub 3 - Yeh or Neh?
 

If you haven't done so already pull the power cable out of the back of the shub and then plug it back in again